Orthopaedic personal work summary sample (General 5)
Time flies, such as the day of the shuttle, the hard work has come to an end, review this period of time, I believe that you have a lot of feelings, is it time to do a good job seriously summarize the work. Then the format of the work summary, have you mastered? The following is my orthopedic personal work summary for you to organize the sample (General 5), only for reference, I hope to help you.
Orthopedics individual work summary 1
Looking back on this year's work and study, is coming to an end. For myself to have great progress y thank my extracorporeal circulation team and all colleagues and teachers in the operating room. In particular, I would like to thank my beloved director and Ms. X.
1, to comply with the process of each operation and work system, carefully and carefully complete each operation of the extracorporeal auxiliary work from the preparation of the items to the device of the machine. Rigorous work, to the patient's surgical needs and the doctor's surgical habits, to overcome the difficulties to ensure the smooth and safe transfer.
2, the combination of theory and practice, strengthen the extracorporeal circulation and cardiac surgery professional learning from time to time to summarize from time to time to consolidate and improve their business capacity, their professional development and progress have goals and plans, with the learning mentality to complete.
3, completed the local surgery of extracorporeal host work, the director and Mr. X's guidance and help of the host of these nearly 60 operations exercise, notes every harvest and inspiration, strict analysis of their own existence is conducive to the professional requirements of the habits and thinking of the shortcomings, so that they are every step to walk a solid, steady.
4, the foot has its own shortcomings, learning with an open mind in order to gradually improve their own whether it is cardiac surgery, anesthesiology or extracorporeal circulation of their own colleagues, each of them have many good habits and work quality, treating the patient, treating the profession, treating the problems encountered have had a different approach, to be a person who is mindful of the thinking will be comparable, will make progress.
5, character determines fate. This is the director around the work and study of the mind harvest, the director of the rigor of the turnaround, the details determine success or failure. Patrol of the surgery to find the lack of eyesight and speed, encountered in the operation of the director of the diagnosis of the cause of the accuracy and treatment in place, each of these passes have made me y moved and shocked, and thus inspire me to make sure that I have to develop the most prudent work attitude, the director does not say much, but the role of the teaching of the importance of the words.
Once again, sorting the harvest and lack of like organizing their own departure bag, review the work of this year's growth experience. For the new journey to bring wisdom and beacon.
Orthopedic personal work summary 2
In the past year, under the leadership of the director of the department, adhere to the "patient-centered, improve the quality of medical services" as an important guiding ideology, and strive to learn, study and research business, so that the personal quality of their own qualities and business level have been on a stage.
Ideological and political closely around the hospital to carry out the theme of integrity and self-discipline, engaged in medical activities, closely follow the international and domestic situation, refused to accept red packets, commission, strictly abide by the rules and regulations of the hospital; obedience to the leadership, solidarity with colleagues, love and dedication to work, did not occur a medical errors and disputes.
Work, all patient-centered, wholeheartedly for the sake of patients, in line with the "savings, savings, efficient" principle, for patients to choose the treatment plan. Under the leadership of the director of the department, business adhering to the past tradition and style of good, serious study, diligent summary, published two papers in professional journals. Efforts to improve their own business level, and constantly strengthen the business theory learning, through the study of subscription business magazines and books, enriched their theoretical knowledge; through a variety of training and business professional lectures, and to participate in the hospital organization of new medical knowledge, technology and related theories, to broaden the horizons, and expand the knowledge base.
Skilled in writing and inputting electronic medical records and medical prescriptions, capable of independently completing more complex surgeries in traumatology and orthopedics and common surgeries in hand surgery, as well as assisting higher-level physicians in completing joint replacement and spine-related surgeries. Strict implementation of various work systems, diagnostic and treatment routines and operating procedures, meticulous handling of each patient, to a certain extent, to avoid misdiagnosis and misdiagnosis, as far as possible to avoid the occurrence of errors and accidents.
Serious and diligent work attitude. Solidarity with colleagues, as a good leading geese doctor parents, I do everything possible to eliminate the suffering of patients as their own responsibility. I hope that all patients can recover as soon as possible, so every time when I enter the ward, I have used the limited time to spare no effort to encourage them, patiently help them understand the disease, build confidence to overcome the disease, and silently pray for their early recovery.
Love their own work, can correctly and seriously treat each job, work input, enthusiasm for the service, conscientiously abide by labor discipline, to ensure that on time attendance, attendance rate is high, there is no leave phenomenon throughout the year, the effective use of working time, adhere to the post, the need to work overtime to complete the work on time overtime to ensure that the work can be completed on time.
Leading the entire medical staff, the first in the province to implement integrated management. The first thing you need to do is to get your hands on a new pair of shoes or boots, and then you'll be able to get your hands on a new pair of shoes or boots, and then you'll be able to get your hands on a new pair of shoes or boots. I am not a good doctor, but I would like to be a good doctor. The color of spring into the curtains all do not realize, critical illness domain to explore the path of the ghost.
I'm not sure what I'm talking about, but I'm not sure if I'm going to be able to do it. In order for the work of this department to proceed smoothly, I can and colleagues in the department of unity and cooperation, **** degree of difficulty, and can and its department of collaboration, in addition to do their jobs, and actively cooperate with other colleagues to do a good job. Whether working or resting, as long as there is something, to ensure that the on-call did not delay the work because it is rest.
In the future, to be more good at learning, good at summarizing, keep pace with the times, learning newer and better medical technology, in the benefit of society, the benefit of the patient at the same time, perfect enrichment of their own lives.
Karma, as a member of the proud orthopedic surgeon, I will dedicate my actions with my sincerity. In the future work of the road, I will always follow the "virtue and sincerity, the power of the spirit of the hospital, more efforts to work hard and solid, with the "healer's heart" sentiment, abide by the professional ethics, conscientiousness, hard work, study and research, will be their own professional knowledge and specific work practice more closely together. Specific work practice more closely combined with the enthusiasm, with a vigorous state of mind, consciously play smart, fulfill their duties, and strive to complete each task assigned by the leadership for the development and construction of the hospital to add bricks and mortar for the hospital's better tomorrow to write a magnificent song of life.
Orthopaedic personal work summary 3In 20XX year, with the improvement of the hospital environment, the nursing work also put forward higher requirements, especially through last year's hospital "two a" acceptance of the work, so that we know that the face of not only is the honor of the hospital, and more importantly, as a member of the hospital's responsibilities and obligations. Around the overall objectives of the Department of Nursing, under the leadership of the head nurse in the department, I first from the ideological realization: the level of nursing care in a hospital, the quality of service is good or bad, must accept the test of the higher authorities, confirmed. Hospitals to survive, to develop, we must seize the rare opportunity to pass the audit. Now this year's nursing work is summarized as follows:
First, in the ideological and political aspects :
Actively embracing the hospital's various policies and regulations, abide by the code of medical ethics, the code of practice, adhere to the patient-centered, strictly according to the standards of an excellent qualified nurses require their own, adhere to the core of the quality of the patient's satisfaction as the standard The team spirit has been firmly established.
Second, work and study:
Efforts to learn specialty knowledge, to overcome business shortcomings. Actively implement quality nursing services, do a good job in all basic care, actively participate in it, such as clipping the patient's nails, scrub bath, etc., not everything depends on interns, can play a leading role. Actively learn all the new technology, new business. In the work of the strict implementation of the operating procedures, comply with the rules and regulations of the hospital department, always pay attention to maintain the concept of asepsis, treat the work seriously and responsibly, meticulous, work overtime, to establish a high sense of collective responsibility and sense of honor, solidarity with colleagues, able to overcome all kinds of difficulties, everything to work first. Dedicated to do a good job of teaching, and strive to train new nurses for the department. I believe that to be a good nurse, first of all, we must have love and dedication to work, can rest assured that the nursing profession, to have a correct outlook on life, values, and good moral character. Therefore, I teach focusing on the ideological quality of new trainees, followed by pre-service education on professional ethics, rules and regulations, nurses code of conduct education, this year has taught six interns. In the daily nursing work, not only strict requirements for their own, on the nursing work of the problems can also be actively found to put forward, and to be resolved, on the work of young nurses is strict requirements, to promote their growth. Actively participated in the "three basic" operation training organized by the hospital and the operation training and assessment of nurses organized by the department. Every month to participate in the Department of Nursing and departmental organization of the business study and business learning, regularly participate in the hospital organization "into the expert lecture hall".
Three problems:
(1) Occasional operation is not standardized, the concept of asepsis is not strong.
(2) The work is full of the status quo, not active enough.
(3) Communication with patients is not in place.
Fourth, the direction of development:
(1) solid grasp of theoretical learning.
(2) in the hospital leadership, the director of the care and guidance, the successful completion of medical care tasks, conscientiously fulfill their duties, dedication, and actively write papers.
(3) the department as a home, work actively, treat patients with enthusiasm, patience, to meet the needs of patients.
Nursing work is ordinary work, however, we use sincere love to smooth the trauma of the patient's heart, with fire-like enthusiasm to ignite the courage of patients to overcome the disease.
Orthopaedic personal work summary 420xx year is about to pass, another year in our busy behind slipped away, in the past year, orthopaedics in the hospital and the Department of Surgery at all levels of leadership under the correct leadership of the hospital's colleagues in the relevant departments of the hospital's concern ﹑ support, after all of our orthopaedic personnel **** with the efforts ﹑ unity and cooperation, a better job to complete the hospital to our work tasks. Tasks are summarized as follows:
First of all orthopaedic medical staff to actively carry out the work of 1-10 months orthopaedics *** admission of all types of orthopaedic patients 1865 people, an increase of 3.4% over the previous year. Discharged patients 1851 people, an increase of 2.8% over the previous year. Annual orthopedics to carry out various types of surgery 857 cases, an increase of 1.8% over the previous year. In this year, 11 four-level orthopedic surgeries, such as thoracolumbar vertebral fracture incision and internal fixation, total hip arthroplasty and ankle fracture incision and internal fixation, were evaluated by Nanjing experts, and in the same year, it was awarded as a key specialty by Nanjing Municipal Health Bureau. We have actively carried out various new techniques and projects, such as percutaneous puncture vertebroplasty for osteoporotic thoracic and lumbar vertebral work in 6 cases, Gamma nailing for femoral intertrochanteric fracture in 19 cases, autologous red bone marrow transplantation for delayed healing of fracture in 3 cases, and arthroscopic treatment of knee joint injury in 13 cases. Total hip joint replacement 26 cases. There are 5 cases of total knee replacement. More than 30 cases of various types of hand surgery were actively carried out, including one case of thumb severance injury by anastomosis of vascular nerve success, and one case of severe dorsal foot extrusion vascular injury by anastomosis of preservation success. No case of major medical errors in the Department of Orthopaedics throughout the year, the Department of Orthopaedics published five papers of various types, including two core journals.
Secondly, the Department of Orthopaedics actively strengthens the cultivation and construction of talents: in 201, the Department of Orthopaedics recruited two postgraduate students of orthopaedics, and one doctoral degree is in the process of studying half-time. The total number of orthopaedic master's degree students reached 14, accounting for 60.8% of the total number of orthopaedic physicians. One physician was promoted to chief physician and two to attending physician during the year. The Department of Orthopaedic Surgery now has 3 chief physicians and 4 deputy chief physicians. Two physicians were sent to Nanjing hospitals for half a year and a year of further study, and 18 orthopedic physicians were arranged to participate in various orthopedic short-term courses in the same year, and orthopedic physicians were actively organized to go out to the municipal hospitals to observe the surgery and orthopedic reading salon, to comprehensively improve the level of orthopedic business and technology.
The third comprehensively strengthen the construction of medical ethics and medical style orthopedic individual. In order to adapt to the people's growing demand for personal health, the Department regularly organize all staff to seriously study the medical documents at all levels of various medical laws and regulations, and seriously study the hospital documents and the spirit of various meetings to strengthen the quality of education of the whole staff, and to strengthen the medical ethics and medical education, standardize the medical behavior, in particular, the strict implementation of the norms for the rational application of antimicrobials, and to organize the physicians to learn and participate in the assessment of the hospital department organization. Service attitude improved significantly throughout the year, monthly satisfaction has reached more than 98%, no case of vicious complaints throughout the year, the Department of Orthopaedics received 10 letters of praise, 5 silk banners.
Fourth, strengthen the orthopedic outpatient work: the annual orthopedic outpatient clinic continues to implement the annual no holiday clinic. Every Monday to Saturday, two orthopedic clinics are opened every day, and an orthopedic deputy chief physician is arranged to visit the clinic every day to strengthen the orthopedic outpatient clinic, and continue to implement the work of online pre-diagnosis, orthopedic outpatient clinic in the holiday all-day opening of an outpatient clinic so as to facilitate the masses to visit the clinic.
Fifth, in response to the call of the Ministry of Health to carry out the "Quality Nursing Service Demonstration Project", the work has been carried out in a colorful way with the efforts of everyone, and the quality of basic nursing care and life care has been significantly improved. "Bed to nurse" is no longer a formality, but really reflects the connotation, really achieve the nurse everyone has a bed tube, the patient everyone has a nurse tube, medical tube, and sometimes cross tube, before the nurse is busy in the treatment of neglected health education and functional exercise guidance, now the patient from the hospital to discharge, the nurse responsible for the whole guide, the sequelae of a significant reduction, the nurse-patient relationship is more harmonious. The patient's relationship with the nurse is more harmonious, the opinion book has become a book of praise, turn the opinion book a word of praise, we are also very encouraged by the patient's affirmation is the greatest honor of our health care workers.
Sixth deficiencies: the work of individual health care workers still lack the initiative to serve patients' consciousness, in the patients, busy work when the performance of the service attitude is not in place, and the lack of skills in patient communication, do not pay attention to the tone of voice ﹑ tone ﹑ expression and body movements, some orthopedic outpatient medical records are not written in a standardized manner, the delivery of the incomplete ﹑ not serious, the phenomenon of individual physicians outpatient clinic is still a large prescription phenomenon, which caused the patients to be dissatisfied, to the service center complaints, health care workers are the most important. Dissatisfaction, to the service center complaints, health management is not in place. In the future work need to overcome these shortcomings, so that we do a better job, more detailed, so that patients are more comfortable, more satisfied.
Orthopedics individual work summary 5In 20xx. A year, with the improvement of the hospital environment, the nursing work also put forward higher requirements, especially through this year, our hospital "three B review" of the preparation and acceptance of the work, so that we know that we are not only facing the honor of the hospital, more importantly, we are as a member of the hospital's responsibilities and obligations, our orthopaedic nursing team as an opportunity to pay close attention to the quality of nursing services. Our orthopedic nursing team takes this opportunity to pay close attention to the quality of nursing services, strictly implement rules and regulations, strengthen business and technical training, and create a cohesive nursing team. Around the overall objectives of the Department of Nursing, under the unified deployment of the Department of Nursing, we first from the ideological unification of understanding: the level of nursing care in a hospital, the quality of service, and the strengths and weaknesses of the management system must be subjected to the test of the higher authorities, confirmed. Hospitals to survive, to develop, we must seize this rare opportunity to pass the audit. "Now the nursing work of my department is summarized as follows:
First, conscientiously implement the rules and regulations
1, reaffirmed the duties of nursing staff at all levels, clear all kinds of job responsibility and nursing work system.
2, the implementation of the nursing fifteen core systems, a variety of emergency plans, work quality standards, etc. For example, the checking system:
(1) the requirement of the daily doctor's orders double check, check once a day, weekly head nurse to participate in the total checking 1 to 2 times, and have a record.
(2) Nursing operations to implement bedside double checking and the use of more than two methods of patient identification. (3)
Surgical patients and operating room nurses to do a good job of handing over patients and so on. Prevent nursing adverse events.
3, seriously implement orthopedics, hand surgery nursing routine and the ten safety goals, specialty care safety guidelines, do a good job of continuous improvement and improvement of nursing quality, strengthen nursing risk management, the whole nursing staff to unify the idea of raising awareness, comprehensive and effective to improve the quality of nursing services, to provide patients with innovative and humanized services, and get the praise of the patients.
4, to carry out "quality nursing service" activities, the implementation of the Department of Nursing developed to create a high-quality demonstration of the methods and measures of the hospital, the implementation of the humanization of flexible scheduling, simplify the workflow of nursing, to do the nurse back to the patient.
Second, improve the quality of nursing staff
1, in order to create a third-class hospital as a wedge opportunity for the nursing staff of the Department of all aspects of knowledge, specialist theory, specialist skills, and the organization of theoretical and operational examinations.
2, to participate in the hospital organization business learning, in order to improve professional knowledge.
3, the implementation of the nursing room system, the department weekly implementation of the three-level nursing room 1-2 times, on the nursing diagnosis, nursing measures to discuss, and by asking questions, the content of the basic theoretical knowledge and orthopedic knowledge, in order to achieve the purpose of improving the quality of nurses' business.
4, strengthened the care of critically ill patients, adhere to the bedside handover system and morning care.
5, the implementation of graded training, the implementation of different training programs for nurses of different seniority.
Three, good quality management.
1, for the nursing work in the existence of difficult, focus on the problem, set the focus of the work, adhere to the "patient-centered" concept of humane nursing into more practical and specific details of the work.
2, so that standardized nursing quality standards in practice, penetration, through, and implementation to each nurse throughout the work, so that the nursing quality management to follow the rules, the formation of a virtuous cycle. Evaluate the quality of care from the patient's point of view, the patient's satisfaction as an important indicator of the evaluation of the quality of care, so that patients really benefit from the quality management
3, the responsibility of the nurse's duties to implement the patient from the hospital to the discharge of the entire process by the nurse responsible for the inclusion of quality management. The development of a feasible should know should be assessed plan, weekly strictly according to the plan for assessment, so that everyone passes, and fully mobilize every nurse's initiative, initiative.
4, the head nurse, quality control team members of the daily quality control of new patients, key patients, critically ill patients nursing records, for the link quality control and final quality control problems found in a timely manner with the parties involved in communication, timely correction and rectification, standardize the writing of nursing instruments. Regular nursing quality defects analysis and improvement, strengthen the nurse in charge of nursing quality control.
5, the head nurse on-site management, "three room" to achieve significant results.
① Early check: after work focus on the quality of night shift nursing; morning meeting to participate in the bedside handover check; check after the doctor's orders: focus on the implementation of the doctor's orders and the implementation of nursing measures.
② afternoon after work check: check the continuous work and completion of the situation at the same time in-depth ward to seek the views of patients and timely rectification of the nursing work.
③ Evening checkups: check the handover records of patients in critical condition, surgery, blood transfusion, etc. before the end of the afternoon. Through the "patient-centered, to solve the problem as the root" of the "three room" site management mode to supervise the implementation of the nursing work of the various shifts and the implementation of the situation, and in a timely manner to make up for the omissions, focus on the patient, the environment, the equipment, the doctor's orders and other issues.
6, according to the requirements of the Nursing Department to regularly collect the patient's views on nursing, and in the nurses station publicized grading nursing standards. Implement the core system, establish and improve the safety warning signs in the ward. Emphasis on the first communication, strengthen the key link communication, the establishment of harmonious doctor-patient, nurse-patient, health care relationship
7, pay attention to emergency first aid and emergency training: according to the nursing department to develop a variety of emergencies of the emergency plan, strict requirements for each nurse to seriously simulate the drill, through the real drill, greatly improved my nursing soil emergency response ability, first aid skills, while carrying out a variety of forms of first aid At the same time, we conduct various forms of first-aid program, cardiopulmonary resuscitation, first-aid knowledge, first-aid instrument use training. Rescue instruments, medicines, emergency equipment is responsible for, daily inspection, timely maintenance, to ensure that at any time in a state of reserve.
8, on the new nurses, poor working ability of nurses and internship nurses to focus on management; the implementation of seniority and low seniority, strong working ability and weak working ability of nurses with the duty to improve the nurses on duty independently of the spirit of prudence, from time to time in the focus of the time period of the room, to strengthen the supervision and management of all aspects of the improvement of the quality of nursing care level of nursing safety.
Four, organize the nursing process and inform.
1, a reasonable nursing workflow is the basis for the smooth implementation of daily work, we have to have a reasonable workflow in basic care, specialty care, health promotion, to guide the nurses in their daily work.
2, effective nursing informed the patient with the necessary work, we will improve the admission, position, treatment, special precautions, specialized rehabilitation informed.
V. Nursing safety management
1, to ensure the continuous improvement of the quality of care, the department set up to nurse ten chiefs headed by the health education, nursing history writing, disinfection and isolation, basic care and other quality management team. Problems found in a timely manner to record, summarize.
2, at least twice a week to accept the Department of Nursing under the department of strict inspection, every day the hospital chief duty nurse evening quality inspection, there are no rules and regulations, in the Department of Nursing high-density inspection and supervision of the environment, so that each nurse has developed a good spirit of prudence at work. Everyone attaches great importance to the inspection results. The head nurse is deep in the ward, follow the inspection, a series of inspections of the problems found in a timely manner to convene the analysis of nursing quality and nursing safety, for nursing defects, errors, analyze the causes, develop corrective measures and supervise the implementation of the quality of care to ensure the continuous improvement of nursing.
3, key time, key links, key personnel, the management of special patients key time refers to the shift handover time, lunch shift, night shift, rest days, holidays. These hours are less staff. Nurses are prone to errors. Patients are prone to dissatisfaction. The key links are preoperative, postoperative, critical, resuscitation and other busier, more disposable links. Key personnel refers to the critical patients, surgical patients, special changes in the condition of patients, and new nurses, training nurses, often error nurses; special patients refers to the transfer of patients and transfer of patients, medical disputes or patients with opinions, the leadership of the patient care, the hospital staff to recognize the patient and so on. Practice has proved that there are often unsafe factors on these personnel. The head nurse should strengthen the tracking and inspection, and rationalize the deployment of nursing human resources to ensure the quality of work in all aspects.
4, strengthen the construction of the system to protect patient safety:
① According to the goal of patient safety, to further improve the various patient safety systems and norms, such as the patient identification system, the management system of special medicines, the system and procedures for observing the adverse effects of drug use, etc., to improve the accuracy of the identification of patients by the nursing staff and improve the safety of medication, to protect the safety of patient care.
② Supervision of the implementation of the nursing safety system: such as the ward medicine cabinet drug storage, use, limits, regular verification of supervision, injectable drugs, internal drugs, external drugs are strictly separated from the placement of the doctor's orders and the implementation of a strict checking procedures and signatures, control of intravenous drip rate, etc.
③ The first time I saw this, I was very happy to see that it was a good idea to have a good time, and I'm very happy to see that it was a good time.
③ Strengthen the implementation of medical advice link management: strengthen the accuracy of the implementation of medical advice, when in doubt, check with the doctor in a timely manner, intravenous infusion requirements for the implementation of the double check, the use of medication carts and medication book, take the initiative to explain to the patient or family members to obtain understanding and cooperation in the various operations, in the catheterization, intravenous needle and other operations, it should be clear that the notes and precautions to prevent the pipeline slippage, etc.
5, the patient should be able to get a good understanding of the situation, and to prevent the use of the pipeline.
5, improve the nursing document record, reduce the security risks. Attention to the current stage of nursing paperwork problems, standardize nursing documentation, avoid irregular writing, such as omitted words, inconsistencies, and the doctor's record is not uniform, etc., not only to reflect the comprehensive nursing problem records, but also to reflect the special nature of the specialist symptoms, so that the standardization of nursing documents and standardization.
6, the implementation of flexible scheduling, improve performance appraisal. In order to tap the potential of human resources, to meet the actual work needs and patient demand, the implementation of flexible scheduling system for nursing staff, in the treatment, nursing peak hours or nursing workload surge when the head nurse to start the "emergency nurse deployment plan" to adjust the nurses' shifts, to protect the safety of nursing care and quality of nursing care in emergency situations.
Sixth, solid and steady promotion of quality nursing services
1, the implementation of quality nursing services key work:
(1) advocate active service, provide humane care. Quality service not only stays in the "door good into the face of good, good words" this surface level is far from enough to emphasize the mutual good communication between patients and nurses, to pay attention to the feelings of service recipients, through the specific demeanor of your welcome to the intention, respect for the intention of the warmth of the intention to pass to the patient, in order to let the patient truly feel the Our health care services, taste our quality is, deepen the reform of the nursing model, according to the principles and requirements of hierarchical care, clear clinical care connotation and work norms, the practical implementation of the implementation of basic care, the establishment of sound nursing routines, operating procedures, to provide patients with a comprehensive, the whole process of care.
(2) fully mobilize the enthusiasm of the nurses, advocate the management of the department everyone involved, encourage nurses to improve the quality of nursing care from the department as a premise, to promote quality nursing services, to "three good and one satisfied" as the goal, to contribute to the department, and ultimately to achieve the goal of creating a three-tier hospital hospital.
2, according to their own reality, and actively take a variety of measures to continue to strengthen the connotation of construction, solid and steady promotion of quality nursing services:
(1) clinical nursing services to fully embrace the characteristics of the specialties, enhance the sense of humane care, advocate for humane services, continue to promote the special characteristics of the specialties of the warmth of the service.
(2) Nursing staff for nurses daily etiquette training, such as service norms, telephone etiquette, knock on the door etiquette, bedside handover. Every day when the head nurse leads the nurses to take over the bedside shift, the responsible nurses do a good job of self-introduction, at the same time, each ward hangs our own design of the responsibility of the nursing license plate, so as to facilitate the patients to supervise the work of the nurses of the wards under their control, and to improve the quality of service of the nursing staff.
(3) in the nurse post skills training, further standardization and focus on training nursing operation language, nurse-patient communication skills, in order to cultivate nurses to establish a good professional image, quality nursing activities to strengthen the sense of responsibility of the nurses, and enhance the nurse-patient exchanges and communication.
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