How to realize online medical consultation service?

Because online medical treatment cannot be face-to-face, treatment advice is generally not given, mainly to provide consulting services. Most of the consultation is realized through online text consultation and telephone consultation, and some can be one-to-one audio and video consultation. When conducting online medical consultation service, we should pay attention to the way of communication with doctors, say hello first, then provide detailed information about ourselves and their illness, and provide photos, lists and so on. If necessary, detailed information can help doctors judge the condition. Let's take a look at the online medical consultation service. 1. How is the online medical consultation service realized?

With the advent of the Internet era, mobile medical care has become the general direction of development, and many mobile medical platforms will provide online medical consultation services for users. So how to realize the mobile medical consultation service?

Most mobile medical apps are realized through online text consultation and telephone consultation, that is, users describe their illness in words, and then wait for doctors to answer in their spare time; There are also some mobile medical platforms that enable users to have one-on-one voice and video consultation with background doctors and pharmacists through mobile internet technology and audio and video decoding technology, and solve daily basic medical problems through online video consultation.

Second, online consultation doctors how to communicate with doctors

With the popularity of the Internet, online consultation with doctors has become very common, but many friends do not know how to communicate with doctors during the consultation process, and the questions asked make it impossible for doctors to accurately judge their illness. What should they do?

1, say hello first, say hello, etc. Ask directly without saying hello. After all, respect is mutual. A greeting won't waste a lot of time, but it can make doctors all over the network feel happier.

2. Regarding the communication of illness, don't just say "I have a headache" or "I have a low back pain". It is impossible for a doctor to diagnose the cause of your illness through the Internet. When communicating, you should tell the doctor your gender, age, height and weight, onset time, whether there are any inducements, the length of the course, whether you have had an examination, what the examination results are, whether you have taken any medicine, etc. The more detailed the information, doctor.

3. If necessary, you can upload some photos, tests, lists, etc. Regular online medical platforms usually have privacy protection measures, so don't worry about being leaked.

Offline diagnosis and treatment will generally judge the severity of the disease by looking at your complexion, overall physical condition, disease progress, imaging examination and laboratory results. Online hospital consultation can't do this, so you should be careful not to listen to all the advice provided by online doctors, so as not to affect your health.