When it comes to the hotel couples room pictures, we all know that some people ask what room types are available in five-star hotels, in addition, there are still people who want to ask what is the difference between those hotels one-star and five-star, and there is no more advanced? You know what it's all about? In fact, five-star hotel room standards, the following take a look at the five-star hotel needs how many rooms, I hope to be able to help you!
Hotel couples room picturesIn order to promote the development of tourism, to protect the interests of tourists, to facilitate the comparison between the hotel, on the level of the hotel has done some provisions. According to the hotel building equipment, hotel size, service quality, management level, gradually formed a more unified level of standards. The prevailing level of tourist hotels *** divided into five, namely, one star, two stars, three stars, four stars, five stars.
① One-star hotels. Equipment is simple, with food, accommodation, two of the most basic functions, to meet the needs of the guests of the simplest travel, provide basic services
② two-star hotels. Equipment in general, in addition to having rooms, restaurants and other basic equipment, there are commodity department, post and telecommunications, hairdressing and other integrated service facilities, the quality of service is better, the charge is low, affordable. Couple hotel those things pictures.
③ three-star hotel. Well-equipped, not only to provide food and lodging, but also conference rooms, amusement halls, bar rooms, cafes, beauty parlors and other comprehensive services
Facilities. Each room is about 20 meters in size, fully furnished, and has a refrigerator, color TV, etc.. The quality of service is better, and the charges are five-star room pictures.
Higher. It can meet the needs of middle class and above travelers.
④ Four-star hotel. Luxury equipment, comprehensive service facilities, more service projects, excellent service quality, pay attention to the art of indoor environment, provide quality service. This kind of hotel on the hotel is usually called the first-class level of the hotel, charges are generally very high.
⑤ Five-star hotel. This is the level of tourist hotels. Equipment is very luxurious, more perfect facilities, in addition to the room facilities are luxurious, complete service facilities. A variety of restaurants, larger-scale banquet halls, conference halls, ? In order to promote the development of tourism, to protect the interests of tourists, to facilitate the comparison between the hotel, on the hotel has been done on the level of some of the provisions. According to the hotel's construction equipment, hotel size, service quality, management level, gradually formed a more unified level of standards. The prevailing level of tourist hotels *** divided into five, namely, one star, two stars, three stars, four stars, five stars.
① One-star hotels. Equipment is simple, with food, lodging, two of the most basic functions, to meet the needs of the guests of the simplest travel, provide basic services
② two-star hotels. General equipment, in addition to having rooms, restaurants and other basic equipment, there are commodity department, post and telecommunications, barber and other integrated service facilities, better quality of service, low fees, affordable. Couple villa photos.
What are the standards for five-star hotel rooms?③ Three-star hotel. Well-equipped, not only to provide food and lodging, but also conference rooms, amusement halls, bar rooms, cafes, beauty rooms and other comprehensive services
Facilities. Each room is about 20 meters in size, fully furnished, and has a refrigerator, color TV, etc.. The quality of service is better, and the charges are Xi'an Couples Hotel Pictures.
Higher. Can meet the needs of middle-class travelers and above. The hotel couple chairs a big picture.
④ Four-star hotels. Luxury equipment, comprehensive service facilities, many service programs, excellent service quality, pay attention to the art of indoor environment, provide quality service. This kind of hotel on usually called first-class level of the hotel, charges are generally very high.
⑤ Five-star hotels. This is the level of tourist hotels. Equipment is very luxurious, more perfect facilities, in addition to the room facilities are luxurious, complete service facilities. A variety of restaurants, larger-scale banquet halls, conference halls, comprehensive services are more complete. It is the center of activities such as socializing, meeting, entertainment, shopping, recreation and health care. The environment is beautiful, the quality of service is demanding, is a gracious little. Charges are very high.
The hotel to be applied for star rating must present the following materials to the star-rated hotel rating and inspection agency, and to ensure the authenticity and validity. Speed 8 hotel couples room pictures.
I. Employee handbook hotel couples room layout pictures.
Including the general manager's speech, role interpretation, service concept, general rules of behavior, as well as employee benefits, rewards and punishments, safety and basic management system.
One to five-star hotels must provide.
Second, the organization chart
The organization chart referred to in this report refers to the official organization chart responsible for the operation of the hotel, including the hotel organization chart and department organization chart. Pictures of couple rooms in the hotel.
One to five-star hotels must provide.
Third, the management system
The management system is the basis of scientific management of the hotel and the operational tools of service and management. It can minimize the arbitrary behavior of employees, including managers. The so-called management system of this report is mainly for the management such as hierarchical management system, quality control system, marketing system, material procurement system, etc., if necessary, can be specialized in the formation of the "Manager's Handbook". A complete hotel management system includes system name, system purpose, management responsibilities, project operation procedures (specifically including the implementation level, management objects, methods and frequency, management work content), management division of labor, management procedures and assessment indicators and other items. Broadly speaking, the management system can be divided into service process management system, supportive process management and global functional management system several categories. Couples hotel room name Daquan.
The management system should be revised in a timely manner to meet the basic requirements of modern hotel scientific management. To this end, advocating star-rated hotels to actively adopt the practice and the prevailing financial, quality, manpower and other aspects of the management system. The hotel couple room personalized room.
One-star hotels must provide more than three service process management system, more than two supportive process system and more than one global functional management system; requirements from the key items and rigor, regardless of star level, not from the amount of requirements. Complaint handling, equipment maintenance, cleaning and sanitation, cost control, staff training, motivation. Dalian theme hotel couple water room.
Two-star hotels must provide more than 4 service process management system, more than 3 supportive process system and more than 2 global functional management system;
Three-star hotels must provide more than 5 service process management system, more than 4 supportive process system and more than 3 global functional management system;
Hotel Couple's Room Picture Book : What room types are available in five-star hotels
Four-star hotels must provide more than 8 service process management system, more than 6 supportive process system and more than 5 global functional management system; hotel couples room room layout.
Five-star hotels must provide more than 12 service process management system, more than 10 supportive process system and more than 8 global functional management system;
Fourth, the departmentalization of the operation specification
In order to make the work of the various work areas and the different management levels to achieve an orderly operation of the state, star-rated hotel need to develop the operation of the various departments of the specification. Generally speaking, departmentalized operational norms include the following main content: the name of the couple hotel.
1, job job description
The job positions, shifts, instructions and feedback channels, work objectives, job duties and conditions of service, job requirements and other items to explain.
One-star hotels require the provision.
2, working relationship table
Different departments and different levels of hotel management related to planning, organization, approval, instructions, feedback, control and other activities, as well as the corresponding hierarchical relationship, coordination of the relationship between the table to explain.
Three-star hotels and above are required to provide a complete list of couples' theme hotel names.
3, work project checklist
Daily, weekly, quarterly, annual work projects need to be carried out to list, in order to prepare for self-checking and superior verification. Chenzhou couple theme hotels.
Three-star hotels and above are required to provide.
4, specialized quality management documents, work sheets and quality management records Xichang hotel couple room.
Quality management and hotel star rating standards are throughout all aspects of hotel management, all aspects of the standing work. And quality is managed, not just checked out. For this reason, the hotel needs to have a special quality management documents and with this supporting the work of the table and quality management records. Hotel managers, especially managers should also try their best to reflect the quality concepts stipulated in the above documents in their daily management behavior, including the principles of customer orientation, full participation, professional management, the whole process to be covered. Yanjiao 32 hotel couple room.
Three-star hotels and above require it.
V. Service and professional and technical personnel job description hotel couples room for what is a round bed.
A written description of the job requirements for service and professional and technical staff, conditions of service, shifts, acceptance of instructions and coordination channels, and main job responsibilities.
One-star hotels and above are required to provide.
Six, service projects, procedures and standards manual
For service and professional and technical personnel job description requirements, each service project to complete the objectives, to complete the objectives of the procedures that need to go through, as well as for the quality of the various procedures for the situation described in the standard.
Requirements for hotels of two stars and above. Hotel couples room.
Seven, the work of technical standards instructions
and local authorities and mandatory standards required for specific jobs of technical work such as boilers, strong and weak electricity, fire, food processing and production, etc., there must be a written description of the corresponding work of the technical standards, the corresponding positions of the practitioners must be aware of.
One-star hotels and above must provide.
Four-star hotels and above are also required to provide bookstore materials with facilities and equipment, space area maintenance and cleaning and hygiene related to operational technical standards.
VIII. Other hotel quality management level can be proved or documents hotel couples room prices.
In the hotel to provide the above materials, must reflect the modern hotel management and star-rated hotels required quality, environmental protection, science and technology and commitment to the development of local culture, and there are corresponding measures to ensure that these commitments can be implemented in the hotel management and implementation. Hotel couple.
The above is related to how many rooms are needed in a five-star hotel, about what room types are shared in five-star hotels. After seeing the picture of hotel couple rooms, I hope this is helpful to you!