At the end of the year, in the work of certain gains and shortcomings, then hurry to write their own work summary bar. Then you want to know how to write the year-end summary of the order taker? Here is what I bring to you about the foreign trade documents collector personal work summary reference model 20205, I hope you like it.
The individual summary of the work of the order taker a
Along with the approach of the New Year's bell, farewell to the heavy task, fruitful ___, full of enthusiasm ushered in the bright and colorful, full of hope in the 20___. At the end of the year, the past year's work is reported as follows:
1, the content of the work, the contribution of the company
First of all, I am very grateful to the company's trust and support for me, gave me an important platform. So that I can fully learn and grow in this year.
__ year sales office basica, ak, dynimate, james, canstar and other important customers to maintain stability outside. Compared with last year, the sales volume has improved very well. (The old customer corwik__ year order is relatively small, but the development of the whole year has been for 20__ to lay the foundation. We firmly believe that 20__ will get what we want).
For the order, in the production process in a timely manner to customers, supervisors feedback production progress. Efforts with the help of some professional single things, to help solve the process of single big, miscellaneous, trivial things, to ensure that the order is shipped on time, prompting the smooth collection of foreign exchange.
2, their own growth and breakthroughs, changes
Further standardize their own workflow, strengthen the work of the planning. In advance, we can fully estimate the potential occurrence of problems in the work, and take precautions in advance. Strengthen the work accordingly, improve the refinement of the preliminary work. Reduce or even eliminate the possibility of its occurrence. Repeatedly in the work of discovery, timely handling of the problem and summarize the experience of the future work of the way and details of the further improvement.
3, their own shortcomings and the need to improve the place
Looking back on the past, each time for their own successful solution to a problem and self-affirmation - of course, the achievements of these achievements do not contain the leadership of the unremitting care and colleagues of the full assistance. But at the same time, we also y realize that we still have a lot of shortcomings in our work, and we need to further study and improve in the next phase of work.
1, to further strengthen to the leadership, to colleagues, to the customer learning efforts, and constantly improve themselves. Learning is never-ending, years ago, we must always maintain a modest upward heart.
2, strengthen product knowledge, production process, processing knowledge. This is currently the most lack of a piece, but also the most important piece. As a single (business), if the lack of knowledge in this area, then its knowledge structure is incomplete, communication with customers, the operation of the order is not solid enough. In this also sincerely hope that the company can continue to organize and strengthen this knowledge training.
3, improve communication skills with customers. Words are well thought out and watertight.
4, the face of customers from all over the world, and then spend a little more effort to understand them (habits, work rhythm) in order to give more thoughtful service.
Individual summary of the work of the single-entry staff of the second
Unconsciously, into the high Lumi 5 months, looking back on the five months of learning and work, there is the first in the workshop internship hard work and sweat, there is initially single with the difficulties and frustrations, but also the successful completion of the task of the happy and satisfied, I am very pleased to be able to enter into the high Lumi and we all grow, learning, *** with the growth, and the work of the high Lumi. I am very happy to be able to enter Golumi and work with all of you to learn, *** with growth, *** with progress. Now I would like to summarize my personal work in 20__ as follows:
I. Annual work:
1. Familiarize myself with all aspects of the company: I entered the company at the end of August 20__, and I would like to thank the company for letting me work out for one month on the production line of the company, so that I can understand the company's production process and specification of the company's products in the first place, which will lay a solid foundation for my future work in the follow up of orders. Work has laid a solid foundation. At the end of the internship back to the office also began to step up the company's rules and regulations for a comprehensive understanding of the company, familiar with the company's corporate culture. Through understanding and familiarization, I am proud to enter the company team, but also feel their own pressure. In the future work, I will take the company's rules and regulations as a guideline, strict requirements for themselves, in the case of adherence to the principle of dare to try, faster and better to complete the work task.
2, familiar with the single business process: as a single newcomer, must be as soon as possible to allow themselves to understand the single this work as well as a clear single process and related foreign trade terms. I have to admit, initially I, for the single, there are not too many specific concepts, but fortunately, in the department leader of the training, support and leadership, and slowly began to familiarize with the specific operation of the single process. In my work, I learned that order following work is a need to be careful, but also need to work steadily. To do this, one is to work more from the basics, a good grasp of the business; the second is to take the initiative to cultivate their own habits of rigor and meticulousness, no matter what kind of things to face, the first thing to do is to be calm and quiet, not hasty; the third is to take the initiative to communicate with the sales manager, with colleagues in various departments to do not have the shame to ask, don't know, ask questions, questions asked; the fourth is to have a perseverance of the spirit of following the order at the outset! May be a novelty of the work, time long may produce boredom, which is to be avoided, regardless of the nature of the work, are playing their role, only persistent in order to continue to make progress. I think only in this way, in order to follow the single this job well, in order to continuously improve their ability, so as to lay a good foundation for further development.
Second, the work of the shortcomings and the need to improve the place:
1, the work of initiative is not very good, the foresight of the work and creativity is not enough, there is still a certain distance from the requirements of the leadership;
2, business knowledge is not enough to grasp the solid, in the future work, I will be strict with themselves, learning with an open mind, I believe that with their own I believe that with my high sense of responsibility and self-confidence, I will be able to improve these shortcomings and deficiencies, and strive to make greater progress in all aspects.
3, to be more careful and conscientious to complete the work, especially when doing information. Follow the single is a very detailed work, so we must follow the single time to do seriously, carefully, carefully.
4, to learn to think comprehensively. Each shipment is accompanied by the arrival of the next shipment, including shipments need to take into account whether the guests have enough inventory, some kind of product specifications are guests are now in short supply, to be the first shipment; we are currently producing can not meet the guest's order and so on a series of issues.
5, to timely and effective communication with all relevant departments. Before each shipment, you need to communicate with the plan to determine the approximate shipment time; more to the workshop to see the production situation, production, etc.; daily with the plan and warehouse to confirm the progress of product production and the daily warehousing situation, in order to do a better job in preparation for the shipment.
6, follow a good process every step of the process. 20__, follow a single process is chaotic, there is no uniform process, as the saying goes, "there are no rules," 20__ will be strictly in accordance with the follow up and export standardized process implementation.
Third, the outlook for the year 20__:
Came to GLM work, I gained nothing more than in the spirit of dedication, ideology, business quality and working ability have been great progress and improvement, but also inspire me to continue to move forward and improve in the work. With the continuous development and growth of the company, it can be expected that our work will be more heavy, the requirements are also higher, need to master the knowledge of higher and wider. To this end, I will work more diligently, and strive to learn and improve the quality of culture and a variety of work skills, for the company to make due contributions. I understand that a better tomorrow depends on the efforts of all to create, I believe that in all staff *** with efforts, the better tomorrow more brilliant enterprises.
Documentary staff personal work summary of the third
Come to this big family has been more than a month, and is honored to join the Purchasing Department of this cozy department, although to come to a relatively short period of time, but I have learned a lot of work in the previous never been exposed to, but also allows me to link the knowledge and reality. I believe that I will learn and work better and harder with the care, support and help of my colleagues. Purchasing order taker's main responsibilities: responsible for purchase order review, confirm and issue purchase orders to the supplier, confirm the delivery of purchase orders to the production center; purchase orders to follow up; to assist the supplier's reconciliation work, ___ to follow up, the application for payment; organization and coordination of technology, quality assurance department to deal with the supply side of the incoming material abnormalities, and also responsible for the development of the procurement department's procedures and the development and management of the supplier, and so on.
I am responsible for the work during this period:
1, responsible for the purchasing department of non-production materials this piece of follow-up work. The work summary of the order keeper.
2, the production of procurement supply table issued to each supplier. According to the requisition form on the required procurement of the name, model, quantity, and contact information, so that the corresponding suppliers to quote.
3, to the supplier to place an order. After the approval of the quotation according to the requisition of each department, to the corresponding supplier to issue a purchase order.
4, in the erp under the purchase order, according to the order to follow up so that the name, model, quantity confirmed in a timely manner into the warehouse.
5, in each month on the 10th, 20th, the end of the month, the month of purchase orders for the summary, timely processing completed and uncompleted plans for analysis and tracking, implementation.
Ideas: Although only a short period of more than a month, but in the leadership and colleagues to help and care, so that I use the shortest possible time to adapt to the work environment here, their own work has a certain understanding. Order followers work summary. In the supplier selection and supplier communication and other aspects of more and more familiar. However, my current work is still in further improvement, so in the future I will work harder, ask for advice, study hard, and continue to accumulate experience, so that I can do better and better in the future work. Finally, I thank the leadership of the department and colleagues, I have today's progress can not be separated from the help of all of you, it is your collaborative support so that I have more confidence in my work.
Documentary personal summary of the work of four
Into the company internship has been more than two months, in this short period of time, there has been joy, there has been excitement, there has been distress, there has been melancholy, there has been doubt, bitter, spicy, sour, and sweet are experienced and experienced, so that I have been from a fledgling student, gradually familiar with the company's organizational structure, scope of business, personnel, and the company's organizational structure, the business scope of the company's business. Organizational structure, scope of business, personnel relations, corporate culture, exercise in different positions, followed by different managers to learn, greatly expanding my vision, accumulated more business knowledge, improve working ability. In this paper, from the specific follow-up positions to start, mainly to summarize their understanding and awareness of the follow-up positions, as well as some of the insights in specific positions.
1, the definition of the single-keeper:
The single-keeper refers to the process of international trade, according to the signed business contract on the export of goods related requirements, on behalf of the company's choice of production and processing enterprises, guidance, supervision of the completion of its production progress to ensure that the contract is completed as scheduled full-time employees. (Can not be part-time, alternative) All around the order to work on the shipment delivery date is responsible for people, are order followers.
2, with the order writer's work:
The main work of the order writer is in the operation of business processes in the enterprise business process, based on customer orders, tracking products (services) operation flow and supervise the implementation of the order of the professionals, is the enterprises to carry out various businesses, especially the foreign trade business is one of the basic talents.
3, the importance of the work of the order taker:
In the face of customers, the face of orders to carry out the work of the order taker, in today's increasingly competitive market economic environment, the importance of the importance of the company, in many companies, the order taker into the bosses of the special assistant. The order taker is the link between the enterprise and the market, the salesman and the customer, with the diversification of the commodity market, small batch and the accelerated pace, the quality of the order taker's work directly affects the company's quality of service and corporate image.
The work of the order taker is a very comprehensive and marginalized discipline: external to the quality of the salesman, internal to the ability of production management. As an enterprise to receive orders, follow orders, shipments of the window, the order taker does not understand the operation of the factory production process, it is inconceivable. In terms of the production of orders, the executor is the production sector, the order taker is responsible for the customer and the pursuit of the delivery rate is almost in the hands of the production sector. Thus, communication, follow up and other capabilities are particularly deadly. This is the work of the order taker where the challenge lies. In some cases, the order taker is the business manager's assistant; in some cases, the order taker is the assistant of the business department of all business personnel; in some cases, the order taker is the boss's assistant; more often, the order taker is the assistant of the customer.
Awareness of the company's documentary position
1, the work of the documentary position
The work of my company's documentary position includes: the production of the contract, the production of the instructions issued, the production of the notice of loading, the production of the box list and the invoice, the verification of documents (plant inspection certificate, certificate of origin, bill of lading, etc.), the document is mailed, the recovery of the purchase price; and timely contact with customers, by e-mail, telephone or fax, and the customer. Provide customers with effective information (shipment notification, DDHL number, cargo transportation status, etc.) by email, phone or fax, and call for payment in a timely manner according to the trade mode; Communicate with the sales manager in a timely manner, and update the work sequence form and spreadsheet every day, provide sales manager with effective information (production progress, customer pickups and payments, and customer requirements), and make contracts and instructions according to the sales manager's thinking; Communicate with colleagues in a timely manner, and provide customers with effective information (production progress, customer pickups and payments, and customer requirements), and make contracts and Instructions; timely coordination with colleagues, and documents to confirm the phytosanitary certificate and certificate of origin, and shipping to confirm the shipping schedule, and freight forwarding to confirm the bill of lading.
2. How to do a better job of following the single work
In the work of following the single work on each link must be maintained carefully, carefully, and then carefully work attitude, because if we work in every mistake will bring a lot of trouble and loss, for example, we confirm the certificate of origin, quality inspection certificate, bill of lading when the error, will bring the company some unnecessary losses. For example, if we make mistakes in confirming the certificate of origin, quality inspection certificate, bill of lading, it will bring some unnecessary losses to the company, and if we make mistakes in numbers when making invoices, then the losses will be immeasurable. So we must be serious and meticulous in our future work.
In order to do a better job of following the work I think we should start from the following aspects:
1) Familiarize yourself with the customer. Familiar with our customers to goods and its laws, such as a customer like to want what kind of goods, what specifications, what are the special requirements, etc., this is our single must understand and familiar with.
2) In-depth understanding of product knowledge. Only we better understand our products to work more effectively, to reduce some low-level mistakes, such as how many kilograms of apples loaded with what specifications, how many boxes can be loaded in a container, as well as the temperature and ventilation of this container, which is also the basic common sense that we must understand.
3) Contracts and instructions. When we are doing the contract we must communicate more with the sales manager, such as the specifications of the goods that the customer wants, the weight, the amount and the ship date. Ensure that there is no error and then sent to the customer. When doing instructions is also particularly important, instructions on each item should be carefully filled out, because the company's entire staff are working around the instructions we made so there can not be the slightest error.
4) in the confirmation of documents. We must understand the importance of the documents to the customer, may seem to us an insignificant error to our customers there will be a very troublesome, and even directly affect the customer's normal pickup, so it must also be done accurately.
5) In doing the packing list, invoice. When we get the certificate of origin, we can do the invoice, do a good job after the first put, in the customer to send documents before checking a few times a day, which can be very effective in reducing the error rate.
6) In terms of sending documents to customers. When we are ready to customers after the required documents, in the confirmation can be sent to the customer to be more careful, according to the payment terms of our customers, some customers we can send directly (such as DHL/TNT) Some customers need us to send through the bank, in the bank to send we need to do a "export consignment power of attorney" handed over to the bank, during which we must be the collection bank and the payer and the amount of consignment The first thing you need to do is to make sure that you have a clear and accurate record of the amount of money that you are collecting.
Documentary staff personal summary of the fifth
In the company internship has been more than two months of time, during this period of time, there are happy, there are bitter, there have been doubts, bitter, spicy, sour and sweet have been experienced, so that I am from a fledgling students, and gradually become familiar with the organizational structure of the company, the scope of business, personnel relations, corporate culture, and exercise in different positions, and follow the different positions, the company's organizational structure, business scope, personnel relations, corporate culture and the company's organizational structure. Exercise in different positions, followed by different managers to learn, greatly expanding my vision, accumulated more business knowledge, improve working ability. In this paper, from the specific follow-up positions to start, mainly to summarize their understanding and awareness of the follow-up positions, as well as some of the insights in specific positions.
First, with a single and with a single member
1, what is a single with:
Follow a single is a direct translation of the English walkthrough, meaning that the beginning of the business has been to the end of the business - generally to the end of the financial accounts - a complete set of business processes. -A whole set of business processes. Follow the single is to follow the evidence left behind by these businesses that have occurred - a variety of evidence, documents, statements, etc. - to repeat the simulation of business processes.
2, the definition of the single-follower (Documentary Handler):
The single-follower refers to the process of international trade, according to the signed business contract on the export of goods related requirements, on behalf of the company's choice of production and processing enterprises, guidance, supervision and completion of the progress of production to ensure that the contract is completed as scheduled by full-time personnel. (Can not be part-time, alternative) All around the order to work on the shipment delivery date is responsible for people, are order followers.
3, the work of the order taker
The main work of the order taker is in the operation of the business process, based on customer orders, tracking the product (service) operation flow and supervise the implementation of the order of the professionals, is the enterprises to carry out the business, especially the foreign trade business is one of the basic talents.
4, the importance of the work of the order taker
In the face of customers, orders to carry out the work of the order taker, in today's increasingly competitive market economic environment, the importance of the importance of the company, in many companies, the order taker became the bosses of the "special assistant". Order followers is the link between the enterprise and the market, salesmen and customers, with the diversification of the commodity market, small batch and the accelerated pace, the quality of the work of the order followers directly affect the company's quality of service and corporate image.
Order followers work is a very "comprehensive" and "marginal" "discipline": external to the quality of the salesman, internal to the production management capacity. As an enterprise to receive orders, follow up orders, shipments of the window, followers do not understand the operation of the factory's production process, it is inconceivable. In the production of the order, the executor is the production sector, the order taker is responsible for the customer and the pursuit of the delivery rate is almost "in the hands of" the production sector. Thus, communication, follow-up and other capabilities are particularly deadly. This is the work of the order taker where the challenge lies. In some cases, the order taker is the assistant business manager; in some cases, the order taker is the assistant of the business department of all business personnel; in some cases, the order taker is the boss's assistant; more often than not, the order taker is the customer's assistant.
Second, the company's understanding of the single position
1, the work of the single position
My company's single position of the work of the single position includes: the production of the contract, the production of the instructions issued by the production of the notice of loading the production of shipping, the production of the box list and the invoice, the documents (plant inspection certificate, certificate of origin, bill of lading, etc.) of the verification of the document is issued, the recovery of the purchase price; and timely contact with the client, through e-mail, telephone or fax. Provide customers with effective information (shipment notification, DHL number, cargo transportation status, etc.) by email, phone or fax, and timely collection of payment according to the trade mode; Communicate with the sales manager in a timely manner, and update the work sequence form and spreadsheet every day to provide effective information to the sales manager (production progress, customers' pickups and payments, and customers' requirements), and make contracts and instructions according to the sales manager's thinking; Communicate with colleagues in a timely manner, and check the documents (plant inspection, certificate of origin, bill of lading, etc.), send out the documents, and collect the payment; Contact with customers in a timely manner. Instructions; timely coordination with colleagues, and documents to confirm the phytosanitary certificate and certificate of origin, and shipping to confirm the shipping schedule, and freight forwarding to confirm the bill of lading.
2. How to do a better job of following the single work
In doing the work of following the single work on each link must be maintained carefully, carefully, and then carefully work attitude, because if we work in every mistake will bring a lot of trouble and loss, for example, we confirm the certificate of origin, quality inspection certificate, bill of lading errors, it will bring some company For example, if we make mistakes in confirming the certificate of origin, quality inspection certificate, bill of lading, it will bring some unnecessary losses to the company, and if we make mistakes in numbers when making invoices, then the losses will be immeasurable. So we must be serious and meticulous in our future work.
In order to do a better job of following the work I think we should start from the following aspects:
1) Familiarize yourself with the customer. Familiar with our customers to goods and its laws, such as a customer like to what kind of goods, what specifications, what are the special requirements, etc., this is our single must understand and familiar with.
2) In-depth understanding of product knowledge. Only we better understand our products to work more effectively, to reduce some low-level mistakes, such as how many kilograms of apples loaded with what specifications, how many boxes can be loaded in a container, as well as the temperature and ventilation of this container, which is also the basic common sense that we must understand.
3) Contracts and instructions. When we are doing the contract we must communicate more with the sales manager, such as the specifications of the goods that the customer wants, the weight, the amount and the ship date. Ensure that there is no error and then sent to the customer. When doing instructions is also particularly important, instructions on each item should be carefully filled out, because the company's entire staff are working around the instructions we made so there can not be the slightest error.
4) in the confirmation of documents. We must understand the importance of the documents to the customer, may seem to us an insignificant error to our customers there will be a very troublesome, and even directly affect the customer's normal pickup, so it must also be done accurately.
5) In doing the packing list, invoice. When we get the certificate of origin, we can do the invoice, do a good job after the first put, in the customer to send documents before checking a few times a day, which can be very effective in reducing the error rate.
6) In terms of sending documents to customers. When we are ready to send the documents required by the customer, in the confirmation can be sent to the customer to be more careful, according to the payment terms of our customers, some customers we can send directly (such as DHL/TNT) Some customers need us to send through the bank, in the bank to send the documents we need to do a "export collection power of attorney" handed over to the bank, during which we must be the collecting bank and the payer and the amount of the collection Fill in clearly and accurately and then hand over to the bank.
7) Tracking of payments and documents, goods. We send away each batch of goods, send away a set of documents should be tracked in a timely manner until the receipt of the customer's payment, it is considered to have completed the tracking of the ticket.
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