? A good letter of commitment needs to reflect its own attitude and is an instrument of commitment. In order to make it easier for you to use, the following is my compilation of "hospital personal service commitment letter sample collection", welcome to refer to you, I hope it will be helpful to you!
Hospital personal service commitment letter model collection (Part I)? The company solemn commitment:
?1, the company provides consumables, equipment, must be approved by the State Food and Drug Administration certification, new, quality specifications and technical requirements in line with relevant national standards and norms of the product;
?2, the supply of the response time: after receiving the notice of delivery, the hospital will be required to send the goods to the designated location within hours; no special reasons for more than time Goods did not arrive to cause the impact of the hospital has a full termination of the supply contract;
?3, where the company's sales of supplies and equipment, are equipped with after-sales service, after-sales service contact:, Contact Tel: After-sales service permanent address:
?4, where determined by the supply of goods from the company, in full accordance with the requirements of the hospital, the quality and quantity, regular delivery of hospitals and hospitals require detailed product-related information;
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?5, according to the relevant provisions of the acceptance, where the provision of qualified products or products with the winning catalog does not match, the hospital has the right to refuse to accept the goods, resulting in the impact of loss, the company is fully responsible for;
?6, the provision of medical equipment, the company promises to warranty, in the warranty period, free of charge, outside the warranty period, only in accordance with the actual charge for the replacement of the material fee
?7, received a warranty call maintenance personnel to arrive at the hospital time: the short time can not be repaired equipment, provide a substitute machine, more than the time limit or refused to repair, the hospital, in addition to the right to unilaterally terminate the supply contract, since the equipment repair from the 4th, according to the use of the equipment every day of the income of the X failure of the number of days to pay the hospital;
?7, the quality of the warranty period, due to the cause of the product The company assumes full responsibility for personal injury and property damage caused by the product during the quality assurance period.
?8, the temporary urgent need for non-company sales products, try to help market coordination to ensure that the hospital needs.
? Commitment unit:
? Legal person:
? Agent:
? Month and year:
Hospital personal service commitment letter model collection (Part II)? In order to create an efficient and pragmatic service department, further improve the quality of service and efficiency, and effectively change the style of work, combined with the actual work of the department, now make the following commitments:
1, strictly comply with the rules and regulations of the hospital, based on the "Hospital Management Handbook" and the "Hospital Employee Handbook", and adhere to the political theory and business knowledge, and strive to strengthen the staff team of the department itself. Construction, to promote learning, efficiency, service-oriented team building;
?2, to come to the department to do the work of the workers to seriously implement the system of enthusiasm to do the work of the system, enthusiastic reception of each comrade, enthusiastic answer to each question raised by the workers, enthusiastic handling should be resolved for each thing;
?3, politely treating people to be sincere, enthusiastic service to be considerate. Serious study of polite language, service taboo, civilized etiquette, sincere treatment of people, sincere service;
?4, innovative and pragmatic to carry forward, the style of correctness to enhance. Innovative ways of working, pragmatic, improve efficiency, and effectively change the work style, improve the service image;
?5, serious work discipline, open-minded acceptance of supervision, strict compliance with the hospital employment system, integrity and self-discipline, put an end to the "take, take, take, take, take, take, take, take, take, take, take, take, take, take, take" and other bad behavior, effectively strengthen the style of construction.
Hospital Personal Service Commitment Sample Collection (Part III) ? Basic requirements: ?1, abide by the rules and regulations of the hospital, not late, not early, not crosstalk, special circumstances in advance leave. ?2, dressed neatly, standardized, with a post card, dignified and generous demeanor, communication softly spoken. ?3, respect for leadership, respect for colleagues, take the initiative to greet hello, to establish a harmonious relationship with colleagues. ?4, all for the convenience of the patient, at any time to visit the ward, try to help patients to do things, do not let the patient more road. ?5, love the hospital, love the post, strictly abide by the hospital confidentiality, do not do anything detrimental to the hospital. ?6, obey the nurse's work arrangements and deployment, not catty, not private shift, if there is a special situation, please ask the head nurse. ?7, do not eat in the nurse station, not loud noise. ? Job Requirements: ?1, the patient admission active hospitality, the patient was discharged enthusiastically send, ask questions and answer, can not say "I do not know". ?2, on the new admission to the patient receiving nurse must do the admission introduction, explain the hospitalization instructions. ?3, the operation behavior should be gentle and fast, skilled and standardized action, warm and friendly attitude, civilized language. ?4, treatment nurses in the replacement of medication or the issuance of drugs, should take the initiative to the patient or accompanied by a clear explanation, and tell the patient not to unauthorized mobilization of the speed control switch, so as to avoid unnecessary injuries due to the infusion of fluids too fast. ?5, on-call, frequent ward rounds, closely observe the condition, and do a good job of handover. ?6, to keep the ward quiet, comfortable, to walk lightly, speak lightly, open and close the door lightly, operate lightly. ?7, to the patient or family members due to the list of costs questioned must be patiently and carefully explained clearly, in order to obtain the patient's understanding and support. ?8 If there is a mistake in the work or operation, should apologize to the patient and explain clearly. ? As an employee of Daguan County People's Hospital, I am proud of my dedication to my position to bring benefits and happiness to patients. I solemnly promise that I can do the above requirements of the post service norms, wholeheartedly for the patient service, and work hard for the development of the hospital. If you violate the above requirements, a deduction of 50 yuan, if three consecutive violations in a month, please return to the head nurse to the nursing department to wait for duty, to wait for duty during the period of only the basic salary . ? Department ： ? Commitment: ? Year month ? With China's social, economic, political and cultural development, the medical market competition is becoming increasingly fierce, the hospital's sense of service, service mode, service attitude has become prominent and important. Hospitals to continue to develop under the conditions of the socialist market economy, must attach great importance to the development of services, improve the quality of service. Therefore, the use of modern medical model to guide the medical service has become more prominent and necessary, in order to make the hospital in the fierce competition invincible, people-oriented humanized service is being advocated by medical practitioners. ? The core of humanized care is people-oriented, reflecting the spirit of humanity, respect for the value of patients' lives, human dignity and personal confidentiality. After advocating the concept of humanized service, focusing on humanized nursing management, creating a humanized service environment, can better meet the needs of the nursing object, improve the quality of nursing staff, enhance the quality of care, enhance the competitiveness of the hospital, and further reflect the social value of nursing staff. ? Now on March 24th xx hospital held . : the implementation of the Ministry of Health 20xx "quality nursing service demonstration project" to create a quality service wards strive to be excellent nurses mobilization meeting to make my commitment. Determined to implement basic nursing care, so that patients are satisfied, the community is satisfied, the government is satisfied. Adhere to the people-oriented, to ensure patient safety. With our love, care, patience, responsibility for the patient's comfort, social peace of mind, the government assured. ? Our icu slogan is: let the smile pass care; our nursing philosophy is: timely, effective, safe, comfortable. Responding to the call, I am determined to do ?1. conscientiously abide by the work time, every day to adhere to 15 minutes early to the post, in accordance with the shift handover process consciously do a good job of shift handover, and adhere to the work position. ?2. courteous language, kind attitude, enthusiastic service, instrumentation, neat and tidy dress, do not wear jewelry. ?3. Carefully assess patient information, strictly implement the three checks and eight checks, work seriously and meticulously. ?4. Strictly implement the principle of aseptic operation, dispensing injections one person one tube. ?5. All kinds of injections according to medical advice, the implementation of medical advice in a timely and accurate manner, and in accordance with the provisions of the allergy test before injection. In the process of injection, infusion to closely observe the condition and the reaction after the use of drugs. ?6. Strengthen communication and promote doctor-patient harmony. The work of doctor-patient communication advocated by Director Zhang and Director Han is seriously implemented. Give patients clear information before each nursing task. Understand the patient's needs and respond quickly to meet the patient's needs, supplying proactive services. Listen carefully to the problems raised by patients, explain patiently and deal with them in a timely manner. ?7. The ward is clean and tidy, no garbage, no debris, after the patient left in a timely manner to clean up the health, goods to the place, adhere to the spare bed. The morning and evening care norms to do "six clean three short". ?8. Strengthen the excretion of care and the basic operation, turn over and pat the back, to prevent pressure ulcers. ?9. Infusion fluids are smooth, no extravasation, take the initiative to add fluid, pay attention to adjust the speed of infusion. ?10. Strengthen the management of the respiratory tract, for patients with pneumonectomy, pay attention to the pneumonectomy and the surrounding skin scene, adhere to clean and dry. For patients with a lot of sputum, to do diligent suction, adhere to the respiratory tract. ?11. Resuscitation room items placed in a standardized manner, first aid equipment 24 hours to adhere to the standby state. ?12. Strengthen the room, to ensure the quality of medical care. Specialized nursing room implementation to the shift change, weekly adherence to participate in the medical room. With the doctors together to implement the system of room visits, and turn it into a habit. Discover the problems in time to rectify. ?13. Optimize the service process, simplify the service links. Provide patients with a safe, comfortable and cozy ward environment. ?14. Focus on public **** service etiquette, create a warm environment. Strive to do, everyone is the hospital's ambassador, everyone is a guide, everyone is a volunteer elevator, show xx hospital a good spirit. ? Commitment: xxx ? In order to create an efficient and pragmatic service section, further improve the quality of service and efficiency, and effectively change the style of work, combined with the actual work of the office, is to make the following commitments: 1, strict compliance with the rules and regulations of the hospital, based on the "Hospital Management Handbook" and the "Hospital Employee Handbook", and adhere to the political theory and business knowledge to carry out learning, and strive to strengthen the... ? Library free service commitment letter sample ? First, the functional position of xx district library is a district-level public **** library, the "Library Service Manifesto" as a guideline, adhering to the "people-oriented, readers first" service concept, to provide literature and information services to the community. Second, the object of service to all the public... ? Trade union members service commitment ? First, the main functions 1, in accordance with the "Chinese People's *** and State Trade Union Law" and "Chinese Trade Union Charter" and other relevant regulations to carry out the duties of trade unions. 2, to guide the work of grass-roots trade unions, to understand the difficulties and problems of workers in production, work and life, to send warmth as a carrier, care for the relief of workers in difficulty. ... ? Municipal Price Bureau administrative services commitment model ? In order to y implement the municipal party committee, the municipal government "on improving administrative efficiency and optimizing the investment environment of the ten provisions", change the concept of service, improve the level of service and quality of service, and further create a "tree price new wind, so that the masses are satisfied with the" brand of service, combined with the price of the work of the actual, the following social service commitment.... ? In order to safeguard the rights and interests of patients and the collective interests of the hospital, to fulfill the glorious duties and sacred mission of medical workers, and to maintain medical holiness and dignity. This section responds positively to the hospital's call and the hospital's public commitment to the community, adhere to the refusal and punishment of accepting kickbacks, "red packets", billing commission, unauthorized charges and other unhealthy practices, so that there is a promise must be practiced, the violation of the promise must be corrected, and adhere to the fulfillment of the clean practice of medicine, conscientiously accepting the patients, the masses, the news media and the community's supervision, and accepting the higher evaluation and assessment. My department would like to make a solemn commitment to the hospital leadership and all employees: ?1, refused to accept patients and their families "red packets" and other gifts. Department staff of the patient gifts of money and goods at the time it is difficult to decline, must be turned over to the hospital office within 24 hours, the hospital office in a timely manner to return the patient. If it is difficult to return, the hospital will deal with it uniformly. Without a valid reason, the late report, do not submit, as receiving "red packets" processing. ?2, refused to take advantage of his position, accept medical equipment, medical devices, drugs, reagents and other production, sales enterprises and individuals in the name of various kickbacks, commission or other improper interests. ?3 Refuse to receive kickbacks and commissions by referring patients to other organizations for examination, treatment, or purchase of medicines and medical devices. ?4 Refuse to implement the "billing commission" for medicines, instruments, laboratory reports and other special tests, or linked to departmental or personal income, or the use of the hospital inspection instruments, tools, reagents, and accept "red packets. ?5, refused in the state charges and projects outside the standard, the name of the arbitrary charges and self-defined standard arbitrary price increases. ?6 It is strictly prohibited for departmental personnel to be absent without leave on working days and engage in fee-based diagnostic and technical activities for personal gain. ?7, it is strictly prohibited department staff deliberately difficult to patients, shirking patients, increase the psychological burden of patients. ?8, strengthen the management of the department, improve the system and regulatory measures, so that the department refused to accept kickbacks "red packets", resist kickbacks "red packets", away from kickbacks "red packets "The wind has become a breeze. ?9, this section if the acceptance of kickbacks "red packets", billing commission, arbitrary fees and other violations, the director of the section and the relevant responsible person is willing to assume leadership responsibility. ? Unit leader signature: XXX ? (Stamp) ? Signature of the head of the section: XXX ? (stamp) ?XXXX XX/XX/XX/XXXX