1. Quality Nursing Work Plan 2022
A. Emergency care safety is the focus of this year's work
1. Strengthen the nursing safety monitoring and management, regular monthly analysis of nursing adverse events, discussion meetings, focus on key people (such as new employees) to focus on the analysis of the lessons learned from others to Prevent errors.
2, the strict implementation of the checking system, to eliminate the occurrence of errors and accidents, quality controllers weekly inspection, found that the problem of timely feedback.
3, every week on the department of rescue medicines, equipment for routine inspection, to ensure that its performance is intact, and the safety performance of the inspection, found that the problem of timely maintenance, to ensure that the intact rate of 100%.
4, according to the xx province emergency care safety management objectives, the development of departmental safety management objectives, and the organization of training and implementation.
5, practicing first aid technology, to ensure that the rescue of patients in the first time to get effective first aid treatment.
Second, grasp the business construction, improve the overall quality of the nursing team
1, the training of specialized skills: the development of specialized knowledge training and assessment plan, the implementation of closed-book exams, pay attention to the effectiveness of the form, not a formality, in order to cultivate nurses' professional ability to lay a solid foundation.
2, technical operation training: monthly arrangements for a technical operation training, according to the assessment requirements of the emergency center, on time to organize the first aid technology training of medical staff, on time to complete the examination of municipal first aid skills, and to ensure that everyone passes.
3, strengthen the learning and mastery of related knowledge, regularly organize a variety of emergency plans, knowledge of first aid medicines, resuscitation procedures, green channel related provisions of the study.
Third, enhance the active service consciousness, promote the harmonious doctor-patient relationship
Standardize the service behavior, pay attention to the service skills, the implementation of the informed notification system, timely and proper handling of various types of conflicts, regular analysis, summarization, and strengthen the safety measures. Extend the scope of services, such as telephone return visit after the patient's discharge. Emergency patients to do: in the hospital with nurses to observe, accompanied by, concerned about, discharged from the hospital with nurses to send and account for, blessing, and strive to shape the image of the window.
Fourth, establish legal awareness, to ensure that the rights and interests of doctors and patients
1, to further standardize the writing of nursing instruments, starting from the details, regular pre-hospital emergency medical records, rescue records defects analysis and improvement.
2, the implementation of the patient's condition, medication notification and invasive operation notification, requiring nurses to gastric lavage, urinary catheterization and other operations must be informed and signed, special medication according to the instructions to do a good job of informing the relevant content, such as infusion drip rate and common adverse reactions.
Fifth, the strict implementation of the core system to ensure the safety and effective nursing work and the full implementation of
1, the establishment of inspection, evaluation, feedback mechanism, often listen to the views of health care workers, and put forward timely corrective measures.
2, the development of work duties and quality standards for all shifts, to enhance the awareness of the whole staff to participate in quality management, to improve the quality of care.
3, actively participate in the Nursing Department of the organization of the business study, learning nursing experience, improve the level of care.
Sixth, strengthen the pre-hospital emergency and long-distance medical escort safety management
1, increase the pre-hospital emergency facilities (such as syringe pumps, etc.) on the pre-hospital emergency knowledge and skills of the regular organization of training to improve the level and speed of pre-hospital emergency.
2. Summarize and analyze each time of long-distance medical escort, listen to the opinions of medical staff, and constantly improve the medical escort's paperwork, condition information and related work.
7, the full implementation of nurse performance management, improve the work of nurses enthusiasm
1, the department according to the nursing department's performance management program, combined with the characteristics of the work of the department, the development of the department's performance appraisal program, and the organization and implementation.
2, with a focus on quality, combined with workload, attendance, labor discipline, service complaints, business skills and three basic test scores, title, secondary education, undergraduate work in the department of performance management of nurses.
In short, in 20xx, my department will face most of the nursing staff renewal, the work of the task is difficult and many other difficulties, we will further cohesion of everyone's strength, unity, *** with the struggle, in the support of the higher departments, so that the work of the safe operation, to ensure that the two benefits win-win.
2. Quality nursing work plan 2022
a. Strengthen the "three basic" training program to improve the overall quality of nursing staff.
1, at least twice a week after the morning meeting of the nurses in the department to ask questions, the content of the basic theoretical knowledge, specialized theoretical knowledge.
2, monthly nursing room and business learning, improve the nursing staff cardiology specialty nursing level. In view of the characteristics of this section of the critically ill patients, to strengthen the nursing knowledge of the critically ill patients training and learning
3, according to the Ministry of Nursing nurses to develop a hierarchical training program to develop the training program of the Department of this room and seriously implement the strengthening of the assessment efforts.
4, from time to time to check the nursing staff on the dosage and role of commonly used emergency drugs, the performance of the rescue instrument and the use of the mastery of the situation, to improve the nursing staff's ability to rescue.
Second, to strengthen nursing safety management, seriously implement the core nursing system, improve nursing risk prevention measures, to provide patients with high-quality, safe nursing services.
1, constantly strengthen the nursing safety education, the safety of nursing as a top priority, the work of the safety hazards in a timely warning, and put forward corrective measures to the hospital, outside the nursing error as an example for discussion, so that nursing staff fully understand the reasons for the error, from which to learn lessons and avoid risks.
2, the implementation of the rules and regulations into practice, regular and irregular inspection, strengthen supervision, and timely feedback, rectification.
3. Strengthen the risk management of key links, such as night shift, lunch shift, holidays and so on. The implementation of flexible scheduling system, reduce the frequency of shift handover, reduce the vulnerability of the work, the implementation of the old and the new with senior nurses to young nurses to do a good job of "pass, help, bring".
4, strengthen the management of key patients: such as critically ill patients and interventional surgery patients. In the morning, evening or handover of the above patients as the focus of the handover of the shift, the patient's existing and potential risk assessment, to attract the attention of the class.
5, the management of key personnel: such as internship nurses, rotating nurses and new nurses, etc. to carry out specialized training, so that they are clear about the rules and regulations.
6, to further standardize the writing of nursing documents, to improve the legal awareness of nursing staff, to reduce the security risks.
7, strengthen the nursing emergency plan training and drills, usually pay attention to the work of nurses to cultivate emergency response capabilities.
Third, continue to carry out quality care, patient-centered, strengthen nurse-patient communication, improve patient satisfaction, to avoid nursing disputes.
1, deepen the "patient-centered" service concept, the full implementation of the responsibility system of the overall nursing service model, to provide patients with a full range of standardized nursing services, and continue to practice our "warm care six one and affectionate care six heart". Quality nursing services, encourage nurses to actively participate in the Department of Nursing in 20xx began to implement the "Angel of Love" activities, is that every nurse really do "love, patience, care, responsibility" to treat every patient, the full implementation of the duties of nurses.
2, adhere to the full coverage of health education, held a monthly workshop to seek the views of patients and their families, timely understanding of the quality of nursing services, and serious rectification of existing problems.
3. Quality nursing work plan 2022
First, continue to strengthen the details of the management and nursing staff of the hierarchical management, to ensure the safety of nursing care
20xx will be the strict implementation of the performance appraisal system, to take the responsibility of the leader of the team competition system, the quality of the quality control of the work of the division of labor to the person, the responsibility to the person, to give full play to the responsibility of the leader of the team, to the person, to the person, to the person. To the person, give full play to the role of the responsible team leader and responsible nurses, in the daily work to strengthen the inspection, increase the self-management ability of the staff of all shifts in the department, standardize the management of the department.
Second, strengthen business learning, update knowledge, expand the service connotation, increase economic income
The development of midwife training program, focusing on the training of midwives on the observation of the labor process and the judgment of difficult labor, nursing instruments to increase the labor observation record, in order to record in detail the progress of the entire process of labor, so as to improve the midwife's observation of the abnormal process of labor and the ability to deal with the process of labor, at the same time, will be for the department's nursing care of common and critical diseases organized by all the common and critical diseases. At the same time, all nurses will be organized for the care of common diseases and critical illnesses in the department to conduct business studies, and organize nursing room visits for critical patients in a timely manner; strengthen the training of new businesses and new technologies, and strictly access the system in order to improve the theoretical and operational capabilities of the entire department.
Third, strict disinfection and isolation, prevention of hospital infections
1, labor and delivery room and neonatal room management: labor and delivery room and neonatal room is the prevention of hospital infections of the top priority. The midwifery class staff implement weekly shift system, responsible team leader system and the nurse in charge of the overall responsibility of the way to do a good job of comprehensive quality control. Strict disinfection and isolation and handover management are implemented to strengthen the control and monitoring of hospital-acquired infections. Through inspection and supervision, the management of labor and delivery room and neonatal ward will be comprehensively improved, and all nursing quality control and management work will be completed.
2, standardize the disposal of medical waste, strict disinfection and sterilization. And do a good job of all the registration work essay.
3, strengthen the ward management, strict implementation of disinfection and isolation system, the mother and baby in the same room and fever patients in the room daily air disinfection, patients discharged on the day of the end of the disinfection process to prevent cross-infection.
Fourth, strengthen the nursing safety management, strict internship teaching
Internship teaching is an important part of nursing safety management, will be interns, advanced students to implement one-on-one teaching mode, let go of the eyes, strengthen the management of labor discipline, the development of a learning plan, the regular transfer test, and internship students with teacher satisfaction survey, the selection of the year's most satisfied with the teaching teacher. The teacher.
Fifth, continue to carry out quality nursing service work, and constantly expand the connotation of service, increase the content of quality services, improve the quality of service
Continue to provide free of charge for newborn babies the first step of the birth of the footprints, to do a good job in postpartum xx care and newborn care health education, to carry out the operation of traditional Chinese medicine nursing skills, as far as possible, to meet the reasonable needs of patients, and to regularly seek the views of patients to improve the quality of service, and to provide patients' family members with the most effective and efficient service. Improve the quality of service and provide a satisfactory medical environment for patients' families.
Six, strengthen the management of medical equipment, emergency medical equipment
Responsibility to a person, the equipment placed in each area is assigned to a person responsible for the management, maintenance, regular inspection and repair, to ensure that each piece of equipment is in a good state of standby, to achieve the economy of medical equipment; to strengthen the management of emergency medical equipment, the person in charge of the placement of a fixed point, regular disinfection, regular inspection and maintenance at any time in a state of standby. The management of emergency medicines is strengthened.
Seven, strengthen the health education and postpartum visits
In xx year, the department will self-recorded "breastfeeding", "newborn care" and other educational films, in the wards to play, while the daily work to do in the room with the mission, treatment, care at any time with guidance, and take every opportunity to do a good job. At the same time, we do our daily work so that there is education when entering the room, and there is guidance for treatment and nursing care at any time. By the midwife is responsible for postpartum 15-40 days after the call for postpartum visits, to understand the postpartum recovery, breastfeeding and urge mothers to come to the hospital for follow-up and family planning guidance in the 42nd day after delivery.
VIII, maternal knowledge lectures
"Mothers-to-be classroom" is planned to open on xx xx, xx xx, by the department of senior doctors, midwives, lectures, lectures take the form of demonstration, question and answer interactions, visits to study and other ways. And widely solicit opinions and suggestions to adjust the content of the lectures to meet the needs of expectant fathers and mothers to meet the demand for health care knowledge.
Nine, standardize charges
Study carefully the charging standards, by the departmental price officer and the head nurse to do a good check of the departmental charges, to do a good job of the charges do not miss the charges, should not be charged resolutely not to charge, and to do a good job of the management of reasonable charges.
4. Quality Nursing Work Plan 2022
I. Strengthen nursing safety management, improve nursing risk prevention measures, effective avoidance of nursing risks, to provide quality, safe and orderly nursing care for children.
1. Continuously strengthen the nursing safety education, safe nursing as one of the regular theme of the regular meeting of nurses, will work in the unsafe factors timely reminder, and put forward to the hospital, outside the nursing error as an example of the discussion of the reference, so that nursing staff to fully understand the error factors, the new situation, the new characteristics of the lessons learned from it, so that the safety alarm bells ringing often.
2. The implementation of the various into practice, regular and unscheduled inspections, supervision of medicine in place, and supervision and inspection records.
3. Strengthen the risk management of key aspects, such as night shifts, mid-shifts, holidays and so on. The implementation of APN scheduling and flexible scheduling system, reduce the frequency of shift handover, reduce the loopholes in the work, reasonable matching of young nurses and old nurses on duty, and at the same time pay attention to cultivate nurses' prudent spirit when they are on duty independently.
4. Strengthen the key management: such as the handover of sick children, blood transfusion, special medication, child management, and the assessment of existing and potential risks to children.
5. Strengthen the care of key children: such as critically ill children, premature children, in the shift handover of the above children as the focus of the shift handover discussion, the existing and potential risks of children to make an assessment, to reach a *** knowledge, to cause the attention of the class.
6. The management of key staff: such as new nurses to the department of legal awareness education, to improve their awareness of risk and ability to make it clear that only under the guidance or supervision of the instructor can be carried out on the care of children. At the same time, designate nurses with clinical experience, strong sense of responsibility and nursing qualification to be teaching teachers, to develop their communication skills, clinical operation skills.
7. Further standardize the writing of nursing documents to reduce safety hazards, pay attention to the current stage of the nursing paperwork problems, records should be "objective, true, accurate, timely and complete", to avoid irregularities in writing, such as typos, alterations, inconsistencies, inconsistencies with the doctor's records, etc., so that the standardization of nursing paperwork standardization and normative.
8.
8. Improve the nursing emergency risk plan, usually work in the attention of nurses to cultivate emergency response ability, each emergency work, such as blood transfusion, transfusion reaction, special liquids, drug leakage, sudden power outage, etc., to do a retrospective evaluation, from which to learn from the experience, improve the nurses on the response to emergencies.
Second, patient-centered, promote humane service, strengthen nurse-patient communication, improve patient satisfaction, avoid nursing disputes.
1. The nurse in charge of the sincere reception of the child, the child to the bed, and take the initiative to do the families of children admitted to and discharged from the hospital health education.
2. Strengthen the service consciousness education, improve the concept of humanized active service, and basic nursing day plus health education day, each shift at any time to do a good job of education and guidance and safety precautions.
3. Establishment of health education prescriptions, the issuance of nurse-patient contact card, the monthly work-rest seminar, to solicit the views of the families of children, the quality of service good and bad nurses to praise and criticize the education.
Third, the establishment of inspection, evaluation, feedback, the establishment of a traceability system, the head nurse and quality control team, often in-depth ward inspection, supervision, evaluation.
Evaluation mode to the site assessment of nurses and view the child, check the records, listen to the doctor's opinion, found that the nursing work in the problem, improve the corrective measures.
Fourth, strengthen the "three basic", improve the overall quality of nursing staff.
1. Weekly morning questions 2 times, the content of the basic theoretical knowledge, specialized theoretical knowledge, knowledge of nosocomial infection.
2. Quarterly CPR demonstration, familiar with the use of first aid equipment and instruments.
3. Every Monday morning will be a small classroom for nursing pharmacological knowledge, by the treatment class to collect this section of the current use of drugs, and to explain the pharmacological effects and precautions. And ask the hospital core system, so that every nurse can master and seriously implement.
4. Often review nursing emergency risk plan and simulation demonstration, improve the emergency response ability of nurses.
5. Quality Nursing Work Plan 2022
I. Strengthening on-the-job education of nurses and improving the comprehensive quality of nursing staff
(a) According to the standardized training of nurses and nurses in the on-the-job continuing education implementation plan to grasp the nurses of the "three basic" and specialty skills training.
2, basic skills assessment: belonging to the standardized training object of the nurses, in the year 16 basic skills must all meet the standard, the assessment requirements in the actual work of the sampling test. Other levels of nurses plan to arrange the operation of a test, the theory of the second test.
3, to strengthen the training of specialist skills: each department to develop a cycle of specialist theory and skills training and assessment plan, the annual organization of the examination, assessment 2-3 times, the theory of the examination to have a questionnaire and organized by the head nurse closed-book examination, the requirements of the effectiveness, not a formality, in order to cultivate the specialist nurses to lay a solid foundation.
4, to strengthen the learning and mastery of relevant knowledge, the organization of a practical assessment of the rules and regulations, theoretical examination and clinical application of the combination of checking compliance with the implementation of the rules.
(B) update professional theoretical knowledge, improve the level of specialized nursing technology. With the current situation of imbalance between the level of nursing care and the development of medical technology, the head nurse of each department organizes the study of specialist knowledge, such as the development of new technology projects and special difficult diseases, can be updated through the invitation of the doctor to teach, retrieve the literature, the Department of Nursing to organize nursing rounds and nursing consultation and discussion of the form of knowledge and skills. At the same time, there are plans to send some of the nurses out for further training and study to improve the academic level.
(C) to strengthen the learning of humanities knowledge, improve the overall quality of nurses
organization to learn the culture of hospital service etiquette, to strengthen the nurses' awareness of the modern nursing culture, the first discussion within the level of the head of the nurses, to reach a *** knowledge in the whole hospital to enhance the quality of the activities carried out in the hospital to develop a training program and a specific implementation plan.
Arranging hospital-wide lectures and striving to send out and invite in the way to learn nurses' social etiquette and professional service etiquette. Nurses etiquette competition activities, the use of "5. 12" Nurses' Day during the month to set off learning etiquette, speaking literacy activities, the organization of festive evening party with fun and education.
Second, strengthen nursing management, rigorous work plan for the head nurse, improve the management level of the head nurse
(a) the beginning of the year to hold a hospital management of the head nurse management class, mainly to update the management concept, management skills and nursing services in the cultivation of the spirit of humanism, the current population of the community on the demand for nursing services, the outlook for nursing work in the new year, as well as the head of the nurses, emotional communication and exchange of ideas.
(b) Strengthen the target management assessment of the head nurse, the combination of monthly and year-end assessment, the quality of nursing care in the department and the head nurse assessment linked to the management indicators.
(C) to promote learning and exchange between the head nurse and between departments, quarterly organization of nursing quality cross-checking, and held a meeting of the head nurse's work experience, drawing on to improve the level of nursing management.
Third, strengthen the process of nursing quality control, to ensure safe and effective nursing
(a) continue to implement the nursing quality of the secondary management system, in particular, the need to develop and improve the ability of the head nurse to find problems, problem solving, and at the same time to play the role of the quality control team of the quality of the unit quality control, a clear respective quality control points, to enhance the participation of the whole person in the quality of the management of the awareness of the quality of care to improve the quality of care.
(b) the establishment of inspection, evaluation, feedback system, the establishment of a traceability mechanism, the nursing department staff often in-depth inspection of each department, supervision, evaluation. Evaluation mode to the site assessment of nurses and check patients, check records, listen to doctors' opinions, found that the problems in the nursing work, put forward corrective measures.
(C) to further standardize the writing of nursing documents, from the details, to strengthen the quality control of each nursing document to take - the head nurse - the nursing department of the three-tier appraisal system, regular nursing record defects in the analysis and improvement, increase the defects of the discharge medical records weighting, emphasizing that the unqualified nursing documents are not filed. The year-end nursing paperwork evaluation rated the collective first, second and third.
(D) to strengthen the nursing process of safety management:
1, continue to strengthen the nursing safety three-level monitoring and management, the department and the Department of Nursing Monthly nursing safety hazards and do a good job of nursing error defects, nursing complaints attribution analysis, more from their own point of view and departmental analysis, analysis of the reasons for the occurrence of the lessons to be learned, proposed prevention and improvement measures. The same problem recurring departments and individuals, the nurse manager management and personal responsibility.
2, the strict implementation of the checking system, emphasizing the implementation of the second check in place, strengthen the management of nursing students, clear teaching teacher safety management responsibility, to eliminate serious errors and accidents.
3, strengthen the head nurse to the department of hardware and facilities of the routine inspection of awareness, usually strengthen the performance and safety checks, timely detection of problems and timely maintenance, to maintain the integrity of the equipment.
Fourth, deepen the intimate service, improve the quality of service
(a) in the training of nurses on the basis of daily etiquette, to further standardize the nursing operation language, nurse-patient communication skills. Training nurses to establish a good professional image.
(b) focus on collecting information on the demand for nursing services, the Department of Nursing through the understanding of the return visit card comments, talk to outpatients and inpatients, the distribution of satisfaction questionnaires, etc., to obtain the patient's needs and feedback information, and put forward timely improvement measures, while giving incentives to nurses to mobilize their work enthusiasm.
V. Teaching and research work
(a) designate nurses with the title of nurse or above to be responsible for the teaching of interns, and regularly convene the evaluation of the evaluation of the Church to listen to the views of teachers and interns.
(2) The head nurse of each department is the total teaching teacher, attaches importance to the teaching work, and often checks the attitude, responsibility and business level of the teaching teacher, arranges small lectures, understands the completion of the internship program, and does a good job of leaving the theoretical and operational examination.
(C) the Department of Nursing to do a good job of pre-service training of interns, from time to time under the department to check the quality of teaching, each internship before the end of the internship, the organization of an excellent teacher selection activities.
(D) to enhance the awareness of scientific research, and strive to introduce or carry out new technology projects 1-2 during the year.
(E) plan to make nursing garden network, upload our nursing news, timely delivery of nursing learning materials, play the space advantage of LAN, enrich the learning life of nurses.