Services at Shanghai Hongqiao International Airport

Luggage Storage: provide luggage storage service, *** there are two places.

Beside Gate 1 of the Arrival Hall in Building A

Beside Gate 5 of the Departure Hall in Building B

Post Office: In the Business Center of the Departure Hall A5 in Building A; and in the Departure Hall B5 in Building B.

Automated Teller Machines (ATMs):*** There are five ATMs, which are located next to Gate 1 in the Arrivals Lobby of Building A, on the south side of the Arrivals pick-up area of Building A, next to Gate 3 of Departures in Building A, next to Gate 6 of Departures in Building B, and next to Gate 5 of Departures in Building B.

Information Counter: Located in the Domestic Departure Hall, the joint information counter of the airport, China Eastern Airlines and Shanghai Airlines provides passengers with a full range of consulting services. The information desk of China Eastern Airlines is located in the international departure hall, providing you with services such as reservation, seat reconfirmation and ticket replacement.

Telephone Information Center: Provides flight information services for inquiring passengers. Located in the Domestic Departure Area, the Telephone Information Center includes inquiry computers, intercoms, telephones and other facilities.

Lost and Found: It is responsible for accepting, storing and claiming passengers' lost and found items in the terminal, as well as assisting passengers inquiring about lost items to find them. Location: Domestic Arrivals Hall at Gate 1

Beside Gate 1 of the Arrivals Hall in Building A

Business Center: Domestic and international long-distance telephone calls can be made, and faxes, photocopies, Internet access and other services are available, ****there are three places, Building A, Departure a5 Waiting Lounge, Building B, next to the Departure Baggage Deposit Office, Building B, next to the Departure B11 First-Class Lounge. Opening hours: 7:30-19:00 in Building A, 7:00-18:30 in Building B.

Medical Points: There are two, near the security check gate in the Domestic Departure Lounge on the 2nd floor of Building A, and to the right of the Domestic Arrival Lounge on the 1st floor of Building B.

Smoking Lounges: Departure Waiting Room No. a5, A8, A9 in Building A; Departure Waiting Room No. b1 in Building B, and Departure Waiting Room No. B11 in Building B.

Chess and Chess Room: Hongqiao Airport Café, Building B, Departure Terminal No. b1, offers a variety of chess and card games, puzzles, in addition to magazines, newspapers, etc., opening hours: 08:30 - 20:00.

Changing Rooms: Domestic Arrivals Hall, Level 1, Building A

Parking Lot: There is a parking lot in Hongqiao International Airport in Shanghai, which charges differently based on the size of the molding and the length of time of the parking.

The Parking Lot: Shanghai Hongqiao International Airport is equipped with a parking lot. Charges vary according to the size of the molding, length of parking time

Lounge: old, weak, sick, disabled, pregnant lounge: A building departure A5 waiting room; B building departure 12 waiting room, opening hours: 07:00 - 18:00.

First class waiting room: A building 2-floor waiting room, B building 2-floor waiting room, paid service lounge, opening hours: 08:30 - 18:00.

Lounge VIP: Shanghai Hongqiao International Airport has a parking lot, depending on the size of the molding, parking time charges

Leisure: Old, weak, sick, disabled, pregnancy lounge: A building departure A5 waiting room; B building departure 12 waiting room, opening hours: 07:00 - 18:00. p>VIP Lounge VIP: It is mainly a place to provide waiting service for leaders above vice-ministerial level. *** There are 4 VIP lounges. Each VIP lounge includes VIP lounge, operation room, bathroom and other facilities respectively, and is equipped with TV set, sofa, coffee table, bar, freezer, display screen, coffee burner, book and newspaper racks and other facilities.

First Class Lounge: The domestic first class lounge is located in the domestic departure area on the second floor of the terminal. *** There are 4 lounges, each first class lounge includes VIP reception room, operation room, and restroom respectively (except No.4 first class lounge). International First Class Lounges are located in the international departure area on the second floor of the terminal. *** There are six of them, and each first class lounge includes VIP reception room, operation room, restroom and other facilities respectively.

Business Class Lounge: International Business Class is located on the second floor of the terminal in the international departure area. ***There are three lounges with the same facilities as the international first class lounge.

Lounge for the Aged, the Weak, the Sick, the Pregnant, the Young and the Soldiers: Hongqiao Airport Domestic Waiting Hall, opposite to the No.4 First Class Lounge, including the guest lounge, children's playground, and the attendant's lounge. It mainly provides a comfortable resting place for the old, weak, sick, disabled, pregnant and military personnel, and has a children's playground to provide entertainment for children.

Dining: mainly located in Building A, next to Gate 1 of the arrival pick-up area; Building A, Waiting Halls A4 and A5, next to Gate 4 of the arrival pick-up area in Building B; the south side of the departure drop-off area in Building B, and between Waiting Halls B6-B11 in Building B departures.

The catering program in Hongqiao Airport's terminals is operated exclusively by the Sino-Japanese cooperative Terminal Catering Co. It is located in the International Departure and Arrival and Domestic Departure and Arrival halls, **** more than 10 business points. The variety of dishes reaches more than 200 kinds, divided into high, medium and low three grades, mainly Japanese fast food, Western European cuisine, Chinese set meals as a supplement, suitable for different levels and tastes of the passenger needs.

Shops: there are a number of convenience stores, Building A Departure Gate 2 and 4, Building A Departure Lounge A3, A4, A6, A8, Building B Departure Lounge B5, book and newspaper counters are in the Building A Departure Lounge A4, A5, A8; Building A Departure by Gate 3; Building B Departure by Lounge B5, B11; and Building B Departure by Gate 4 and other places.

International Mall and Shopping Center: Located in the International Departure Hall of Hongqiao Airport, the International Mall and Shopping Center is dealing with famous and excellent commodities with Chinese characteristics, and mainly sells: Chinese famous wines, teas, Chinese handicrafts, jades, cultural treasures, ethnic clothing and other commodities.

Domestic Shopping Mall: The Domestic Shopping Mall located in the Domestic Departure Hall of Hongqiao Airport is a shopping mall that integrates famous and special products from all over the world and highlights Shanghai brand products. The mall sells specialty food, clothing, handicrafts, health care products, children's products and various kinds of department stores.

Duty Free Shop: Hongqiao International Airport Duty Free Shop, one of the most important airports in China, is located in the International Departure Hall of the Terminal Building, with elegant halls and convenient shopping, making it an ideal shopping place for Chinese and foreign travelers. The duty-free products sold are all world-famous brands and high-quality domestic products. They include perfume and department store brands such as CD, Sarnier, Givenchy, Cartier, Omega, Dunhill, Rankin, Lan Su, etc.; famous Chinese and foreign wines such as Remy Martin, Hennessy, Martell, Camus, Beringer, Zuni, and Chinese and foreign wines such as domestic Moutai and Shaoxing Yellow Wine, etc.; famous cigarettes of Chinese and foreign countries such as Marlboro, 555, Davidoff, Masterpiece, Salon, Zhonghua, Double Happiness, etc., as well as Gautier, Hawaii series chocolates and Panda commemorative series food. Panda commemorative package series of food. In order to facilitate shopping for travelers, the duty-free store has special counters for world-famous cosmetic brands in the store. Such as: CD, Rankin, St. Laurent, Estee Lauder, Sarnell and so on. The Duty Free Shop carries famous departmental goods from all over the world, which include: watches, leather goods, silk scarves, crystal products, lighters, pens, toys and other goods of brands such as Omega, Longines, Dunhill, Lanxess, Tissot, Cartier, Bailey, Longlang, etc. The Duty Free Shop also has a special counter for the world-famous cosmetics brands such as CD, Rankin, Saint Laurent, Estee Lauder and Sarnel. The duty-free store also carries a variety of Chinese and foreign brands of cigarettes, liquors and foodstuffs which are popular among travelers, including: Remy Martin, Hennessy, Martell, Shaoxing yellow wine and other famous Chinese and foreign liquors and cigarettes, such as Marlboro, 555, Mastercard, Salon, China, Double Happiness and other famous cigarettes, as well as Hawaiian series of chocolates and Panda souvenir packages and other foodstuffs.

Red Hat Service Team "Red Hat" for you to provide luggage handling services, departure and arrival in the terminal building has a service point, on call, free of charge to provide luggage carts, to undertake a variety of groups of baggage handling "safe, punctual, satisfactory". Free service for the elderly, sick and disabled travelers, the charges approved by the Shanghai Municipal Price Bureau, the service each time RMB 10 yuan.