Planner Template for Employee's Work (10 Articles)

First, in-depth study of various product knowledge, and constantly improve their overall quality

Developed a detailed study plan, adhere to the weekly study of the financial theory and a particular product of the relevant policies and documents, so that the theoretical level, business capacity. Theoretical level and business ability have been significantly improved. Knowledge update, business update, in handling customer business can accurately grasp the business difficulties and risk points, can be found in a timely manner, as early as possible to make up, do more with less.

Second, strengthen the team consciousness, establish a collective concept

Although many customers are not very cooperative, although there is a huge number of figures we need to find a way to complete, but when the team's every one involved, all for the purpose of the goal in the time of the fight, the kind of do not give up and do not give up the spirit of the spirit of let me be very touched, and it is precisely because of the existence of such a spirit, so we insisted on a perfect finish, and then we have to go to the end of the day. The last, to achieve a perfect finish.

Third, strive to improve business level, improve customer service quality

A scholar said: the real quality of service is from the heart of the conscious behavior, rather than on the rules and regulations of the mechanical follow. To this end, as a scholar of the company's business, I should spend more time to learn product knowledge, business skills, and not because of the contact time is short, will reduce the requirements, must strive to open the door during the completion of their own quality of the building, in order to further improve the quality of service, create a brand of service, enhance customer satisfaction to do all the efforts.

Fourth, increase marketing efforts, do a good job of lending

First, make full use of the advantages of our bank credit, credit units, to the requirements of the deposit and loan ratio to do the first grasp, to ensure that the deposit and loan ratio fully meet the standard at the same time, our deposit task can also reach more than 60%.

The second is to compete for the funds of other banks, in the face of many customers, we continue to contact with the enterprise, the full potential, over and over again to sort out the potential customers, targeting the unit to find a relationship, a comprehensive attack.

Employee work schedule template 2

First, strengthen the sense of service, rely on quality and efficient service to stabilize customers. As a front desk teller, the window is an extremely important, good or bad front desk service is directly related to the entire line in the customer's impression. In the daily business process, pay attention to the cultivation of service consciousness, humane service, affectionate service into the service work of the little by little, solid and effective practice of the bank's customer-centric philosophy, think of the customer, anxious customers, help customers to manage their finances, to provide multi-faceted, value-for-money services, to ensure that through the high efficiency, high level of service to stabilize the customer.

Second, strengthen the construction of internal control system to prevent and resolve financial risks. Improve the level of service, sincere service and subtle attention to impress customers and win their support. At the same time, the combination of ideological education and practical work, to find gaps and problems against the work, and really prevent the risk of work in practice.

Third, strive to improve their own service and business quality, and actively serve customers. 20__ year is ___ bank reform and successful development of an important year, the key to cultivate core customers is to enhance customer loyalty. To enhance customer loyalty, it is necessary to put the customer relationship on the important position, in order to enhance customer satisfaction and loyalty based on the acquisition of due returns.

Schedule Template 3 for Employee Work

I. Implementation of the work

(a) Organize regular studies for departmental employees as a way to improve the level of business skills and legal awareness of departmental employees.

Every Monday, our department follows the arrangement and deployment of the bank leaders in accordance with the quality and quantity of the relevant knowledge, including personnel education, security law, accounting basics, knowledge of laws and regulations, knowledge of the tax law, and the learning of moral and ethical quality, etc. Through the study, the staff of our department has become more and more professional, which is the best way to improve their business skills and legal awareness. Through the study, the staff of our department more y realize the importance of their own jobs: the timeliness of document uploading and downloading, the scientific nature of personnel education and training, and the security of the important blank vouchers of vehicle funds. It is often said that thought determines action, action determines execution. My department is focused on this point, so that the effective implementation of the full play, fundamentally changed their work attitude, mobilized their work enthusiasm, excellent completion of their work, to ensure the quality of work and fast and good development.

(ii) the successful completion of the three insurance hardware payment.

In the first half of the year, my department in the case of staff shortage, although the work of a thousand things, but in order to ensure that the immediate interests of the bank's employees, the use of all available opportunities and time in a timely manner will be the bank's 34 employees of the Housing Provident Fund and medical insurance from the Post Office side of the account transition and contribution work to ensure that the bank's employees are sick and hospitalized medical reimbursement and the purchase of a home required for the housing fund, the maintenance of our employees' immediate interests, the bank's employees are not only the best, but also the best. The bank's employees' interests are safeguarded.

(C) actively cooperate with the business sector, as the branch as a home, and strive to complete the indicators and tasks issued by the bank.

The survival and development of the branch is not the business of any one department, but the business of every employee. Therefore, my department actively responded to the call of the bank, using all available relationships to promote the development of various businesses, and achieved certain results: the average household balance of the business easy access business, the volume of savings deposits and fixed-to-live ratio, and public business have played a role in promoting to a certain extent. In particular, the collection of landless insurance funds, my department is a positive response to the recovery of landless insurance funds in a timely manner to clean up the bundle on the deposit upward. Reducing the bank's funds in transit and improving the bank's capital utilization rate as well as the rate of return.

(d) Safety work has been strengthened.

Safety is more important than Mount Tai. The most important work of our department is to ensure the safety of vehicles and the safety of funds and bills. Vehicle safety, strictly require drivers to regularly overhaul the vehicle, regular vehicle maintenance. Strictly require drivers are not allowed to drink and drive and fatigue driving. Strictly in accordance with the rules of the line and work and rest time for the dispatch of vehicles, to ensure the bank's vehicle safety and personal safety. In terms of fund ticketing, the fund dispatchers in our department strictly follow the allowance quota and fund transfer approval authority for fund transfer. On-time collection of over-limit funds from outlets and timely return of funds. Twice a day, we strictly monitor the funds of the outlets, pay attention to abnormal movements of funds, and report them in time, so that insecurity factors can be nipped in the bud. In short, the staff of my department through the education and learning practice, the knowledge of safety and security awareness have significantly improved, which ensures the safety of our bank's work, and has been recognized by the superior and all levels of departments.

(E) fully comply with the arrangements of the bank leadership scheduling, so that the branch logistics work carried out smoothly.

My department in the bank under the direct leadership of the leadership, under the guidance of the financial system, in strict accordance with the rules and regulations. Try to do everything possible to control costs and save money, and also the first results. ___ is a special tourist city, people come to guests relatively more, in order to save money we strive to food and accommodation arrangements in affordable places, so that guests live both comfortable but also allows us to get the cost of the bank's expenses have been thrifty. In terms of vehicle use, we strictly follow the dispatch list and repair list to dispatch and repair vehicles, and try to minimize fuel, bridge and road costs and repair costs. In the area of material requisitioning, materials are collected strictly according to the material requisition list, and are grouped into departments and specialties, so that the material costs are effectively controlled. In the reception of guests, we try to be warm and thoughtful, meticulous, so that guests feel at home.

Second, the next step in the work of the intention

(1) to strengthen communication and cooperation with the Postal Service and external organizations, and strive to create a good atmosphere to further promote the smooth development of our business.

(2) Reasonably do a good job of fund position and fund scheduling, reduce the funds in transit, accelerate the placement and return of funds, and improve the Bank's provisioning rate and shipping user rate.

(3) people-oriented, and strive to pay close attention to departmental team building as well as ideological and moral construction. Through the study, talk, understand the grasp of the department staff of the heart of the idea, solve the department staff of the heart of the urgency. So that they can be more lightweight, peace of mind in their own essential work.

(4) to strengthen the cooperation with the business sector, and strive to complete the tasks of the indicators issued by the branch, as the branch as a home, and strive to add brick and mortar for the branch.

(5) to strengthen the department staff skills knowledge, safety knowledge, legal knowledge of learning, in order to improve the quality of the department staff level.

In short, the work of the first half of the year, although we have made certain achievements, but we should still guard against arrogance and avoid shortcomings, to summarize the lessons learned, the work will be done better and better. Comprehensive management of the work of the department of a myriad of things, but as long as we keep a clear head at all times, with the heart to think, with the heart to work, with the heart of the officer, unity, hard work, I think even the biggest difficulties, we can also be solved!

Employee work schedule template 4

1, every day according to the order and inventory arrangements for the production task, and the director of the relevant processes can communicate effectively and in a timely manner, to complete the month's production tasks.

2, for the month before the production value of the downturn, the production meeting *** with the program and the implementation of the ground, coordination of workshop staff involved in assembly tasks, and emphasize the importance of the old staff "pass on", do a good job of communication of ideas, strengthening and refining the overtime work.

3, in addition to painting all employees to master more than three processes, and constantly rotate shifts to achieve the overall combat effectiveness of the personnel, and to avoid the absence of someone on leave caused by the work of the poor, to achieve a balanced effect, to avoid the employees to compare the psychological.

4, strict leave system, the workshop should be 341 days of attendance in the month, the actual attendance of 333.5 days, attendance rate of 97.8%. Strengthened the overtime task, the department staff overtime 345 hours, an average of 31.4 hours per person.

5, the violation of labor discipline and the emergence of quality problems in the staff of the timely donation and ideological communication.

6, in March 27 for the year after the start of work, the workshop problems, and employees to use the evening meeting to discuss and find out a few production problems more nodes ① splash aluminum resulting in the emergence of more black spots. ② The return and repair of bad goods is not timely. ③The boards used were not replaced in time, and there was a phenomenon of wood residue falling off. (4) The product matching arrangement is confusing in the production, especially in the coating process. ⑤ The positioning of products is not good enough, which reduces the labor efficiency. In view of these problems, from easy to difficult to start the adjustment, and plans to improve completely by the end of April.

7, in the Yin manager to promote the product upgrade - the development of color plating, and personally completed the 90_230 series of ten images, each two shades of experimental samples.

8, in response to the criticism that the quality of the plastic word is not as good as before, and constantly make comparative tests, and communicate with the supplier to improve the process, and finally achieved the effect.

9, for some of the deformed products (such as eight horses, blossom) to do the temperature test, got the practical data, to change the deformation to find a way.

10, the 66_156 and 80_200 series of 17 new product images, personally did the paste path design, and began mass production. The production process of the two series of products to do the tracking, the initial formulation of the price.

11, for customers to reflect the color of the eight horse yellowish problem, the shade of pearl powder, made four experimental adjustments, and get the ratio data, has now begun mass production.

12, focusing on the training of new employees after the year of dyeing, for the appearance of color difference problems continue to track and guide the correction, are now able to work completely independently.

13, changed the previous coating process is always a class of two employees perennial night shift problem, to train three new employees, divided into two shifts, day and night work interchange, stabilized the staff, but also cultivate the reserve force, are now able to operate independently.

14, maintenance of gold-plating equipment furnace plate twice, communication with Manager Liu to buy back the screw replacement, cleaning equipment once.

Employee work schedule template 5

First, the annual goal

1, zero workplace accidents.

2, zero major fire accidents.

3, the major machine damage accident is zero.

4. Zero major environmental pollution accidents.

5. Zero serious injuries.

6, minor injuries internal control indicators 1.

7, no new occupational cases.

Second, the guiding ideology

To the national leaders of the safety instructions as a guide, the company's safety management system as a standard, the general policy of safety "safety first, prevention first, comprehensive management" as the principle of safety management based on the safety management of the team to correct the illegal operation of the post and the workers wear the labor insurance as a breakthrough, the implementation of the various safety measures, to ensure that the safety management of the company's safety management system, and to ensure that the safety management of the company's safety management system. Wearing as a breakthrough, the implementation of various systems, carry out safety education, create a new situation of safety work, to achieve a fundamental change in production safety.

Third, the main work measures and arrangements

1, to carry out a variety of forms of safety training and education for workers, on the basis of safety education, the addition of pre-questioning and other activities before the class, and at the same time to grasp the new transfer of workers' safety education.

2, strengthen the guardianship of accident-prone workers and workers' sense of responsibility, focusing on the correct use of the spinning machine, flat plate welding machine, three-roller rolling machine, the safe operation of the tank cylinder.

3, a variety of construction, maintenance areas for key protection, the establishment of hazardous areas warning signs, every day someone to monitor the site, educate the workers do not stand under the hazards, especially when the crane crane heavy objects is strictly prohibited to stand under the crane.

4, strengthen the safety management, control accidents, the real center of gravity of safety down to everyone, to ensure that the whole year to do safe production, and strive to achieve the annual accident "0" goal.

5, to grasp the ideological trends of the extraordinary period, focusing on the holiday period of drinking on duty, the workers' fatigue on duty, the marriage of young workers on duty and disciplined workers with the mood on duty.

6, the establishment of a sound safety protection organization, the original team safety officer re-adjustment, not responsible for the removal.

7, the emergency plan for continuous drills, at least once every six months to organize.

8, seriously grasp the team inspection, constantly check the team safety checklist, team account records, reward and punish the poor.

9, a weekly safety meeting.

10, publicize and implement the relevant national laws and regulations, and strictly implement the issued rules and regulations of production safety.

11, strengthen the staff safety education, adhere to the weekly safety inspection, found hidden dangers and timely rectification and development of rectification measures.

12, the key fire parts, fixed staff, keep the fire equipment is good and suitable.

13, strengthen the labor insurance products to wear.

14, strengthen the infield fixed management, keep the fire escape.

Employee work schedule template 6

First, a further deep understanding of the workshop of the details of the work of the various positions, in order to adapt to this new work to lay a good foundation

In the workshop work of the six months, I have completed the nitrification of the dimethyl section, denitrification and post-processing to do the benzene oil, such as the study and practice of three processes I have completed the study and practice of three processes such as nitrification, denitration and post-treatment of benzene oil. In the next few days, I will go to understand the workshop triazophos and synergistic phosphorus of the two sections of the production process of the posts, for the future can work better to lay the foundation.

Second, seriously learn the basics of the new position, do a good job in the workshop daily production data statistics and accounting

In the new position on the job, I will seriously learn from the workshop leadership of the daily work of the position, timely production records and accounting, and actively participate in the company and the workshop's training activities, and strive to improve their working ability.

Third, do a good job of normal statistical work at the same time, and actively understand the current situation of the workshop, and to assist the company and workshop leaders to do a good job of workshop management

In the day-to-day work, in the completion of the basic work of the post, I will go to the workshop tour, to understand the current situation of workshop production and colleagues work, in order to cooperate with the management of the higher level to play a good grass-roots foundation workshop work plan and arrangement_boutique Fan essay Workshop work plan and arrangement _ boutique model.

Fourth, the efficient completion of the work of the higher account of the task, seriously implement the company's policy guidelines

During the work period, I will spare no effort to complete the work of the higher leadership of the instructions, and seriously study the company's policy guidelines, and to carry out and implement the grass-roots level, so as to improve the efficiency of the management of the company and the workshop.

During the six months of internship in the workshop, I learned basic job skills, preliminary understanding of the workshop structure and grassroots. With the growth of time and the deepening of exchanges with the masters, my understanding of the workshop and the company has gradually deepened, and their own knowledge to the leaders of the management of some of the recommendations:

1, in the completion of the stage of the production task, it is recommended that the workshop to convene a meeting to summarize the whole staff. The meeting should make a full summary of the current stage of production, including individual summary of employees, team leader summary, the exchange of operational skills, engineering and process discussions and workshop leaders to make the final summary, and outstanding performance of individuals and teams to be appropriate incentives.

2, from time to time for staff training and education. Workshops can utilize the production of lighter hours, training for employees, the content can include skills, culture, personal qualities and so on. In the staff to improve the quality of the same time, the quality of the workshop and the entire company will be improved, our new agricultural brand will be more competitive.

3, strengthen the workshop standardized assessment and daily workshop management, the irregularities in time to be assessed and corrected

With the increase in the workshop's new employees, the workshop's standardized assessment of the task will intensify the work of the workshop management will also increase the weight of the workload, especially the shift managers. They should be more to understand the learning and working status of new employees, and timely report to the director of the work. At the same time, each teacher when serious and responsible to play a good role as a model, the standardization of ideas passed on to each newcomer, and their irregularities to be corrected and education, in order to improve the degree of standardization of the entire workshop to make their own contribution.

Finally, in the new year, I will cherish this promotion opportunity, I will study and work harder, I hope I can inject new energy into the construction of the workshop, and strive to become a person who can make a small contribution to the growth of Xinnong.

Employee work schedule template 7

First, strengthen political learning, improve the ideological awareness

Seriously study the Division, the station's work conference spirit, accurately grasp the content of the meeting, improve the ideological awareness, for their own work to point out the direction, with a clear direction, in order to better complete the higher leadership to our The work of the task.

Second, learn the work of the canteen system and duties

1, the organization of training canteen staff to learn the management system of the canteen.

2, learning the content of the duties of each position.

3, the organization to learn the content of the Qingcheng integrated service 20 property service standards and norms.

3, to strengthen the management of food hygiene.

Seriously implement the national food safety law, in the daily procurement work, strict control, the purchased food should be fresh, can not have rot, spoilage and expiration date of the food; in the case of the quality of the premise, comparison of goods, directly reduce the price of materials. Adhere to the "same quality than the price, the same price than the quality, limit for the station to save costs" principle of work.

Fourth, strengthen the management of the cafeteria

In the daily work to strengthen the management, to ensure the smooth flow of orders, can no longer appear the phenomenon of command failure and appeasement _ caused by a lot of problems, we must be bold management, do not be afraid of offending people, all to work for the premise.

Fifth, to improve their own business and their own cultivation

This year to change their own shortcomings in many ways, to strengthen the political theory of learning, and actively participate in various activities, weekdays and colleagues to make good unity, help each other to learn, *** with progress, improve their own cultivation, to be a qualified employee.

The arrival of the new year means a new starting point, new opportunities, new challenges, the future is never because of its uncertainty and let us full of passion. I seem to have seen the hope, I will be more full of enthusiasm into the work of the work, and the second station with all the staff *** with learning, *** build harmony, *** create brilliant!

Planner template for staff work 8

In order to ensure that our school teachers and students in the cafeteria dining assured that teachers and students to provide a better dining environment. Consolidate the efficiency of the cafeteria and carry out all the work in an orderly manner. Comprehensively enhance the influence of the school cafeteria, a great deal to stimulate the development of our school cafeteria staff awareness, had a strong staff "to do their jobs, the full range of services to teachers and students of confidence and determination. Special development of this work plan.

First, the work of the idea

1, to enhance the awareness of thrift and frugality. Unsafe operation and waste is a great no responsibility; hard work and thrift is the fine traditional virtues of the Chinese nation, guiding employees to consciously develop this good behavior.

2, to strengthen the staff's sense of collective honor, carry forward the team spirit, everyone has a "school honor my honor" feeling. Every half month to staff regular training in professional ethics and professional skills. Through training, assessment, some unqualified employees in training, in the assessment, so that their respective positions to play a degree of talent and skills, so that the canteen team constantly optimized to improve the overall quality of the canteen team.

Second, staff training

(a) this school year plans to canteen staff health, service knowledge training. Due to the cultural knowledge level of the cafeteria staff, operating skills vary, the content of the cafeteria training is also different.

1, mainly through the form of verbal language to him (her) to teach a variety of skills.

2. Discussions around an issue, presenting their views and suggestions, summarizing.

3, through the demonstration of the operation step by step to explain the operation of the essentials.

4. Summarize the whole process of operation, identify problems, and propose ways to improve.

(b) held a meeting of all the work of the canteen, the organization of staff to learn China's "Food Hygiene Law"; and "school canteen health regulations", the canteen a variety of health, safety regulations. Improve their legal awareness and service consciousness, correct work attitude. Identify with the staff food hygiene and safety goals and responsibilities .

1, adhere to the daily inspection of food hygiene in the cafeteria, found that the problem position that is corrected or dealt with. Weekly meeting of canteen staff, summarize experience, take the long and make up for the shortcomings, always emphasize the safety issue, and effectively ensure that the teachers and students of the dietary safety.

2, the development of a weekly work plan, monthly attendance, depending on the number of students and teachers dining reasonable arrangement of personnel. To improve students' awareness of saving. Organize the relevant personnel to study the weekly nutritional recipes.

3, all efforts to do a good job of dining, rational matching of nutritional food, so that each student experience more energetic into the study.

Third, grasp the implementation of civilized manners

We advocate civilized dining, courteous service, requiring classroom teachers to do a good job in the civilized dining education of students in the school dining, and, every day when students eat to have life teachers and cafeteria staff into the dining room patrol, table service, to help solve the specific problems of the students in the dining.

Fourth, the amount of strict off

"Three no" food. Inspection found that there are suppliers of raw materials have expired, and there is no inspection certificate; there are side food without factory name and address, no factory date, no shelf life, are not allowed to enter the cafeteria.

Cultivate the sense of ownership of the staff to improve the overall quality of the cafeteria:

1, to improve the ownership of self-consciousness and strengthen the understanding of the importance of democratic management of the staff, so that employees to participate in the democratic management, to play the wisdom of the staff and creativity, there is a major decision-making to listen to a wide range of employees, so that the staff of the opening of the road to wisdom and to help managers to make decisions, while when the decision is once finalized, the managers have to organize staff to implement the program, and to make sure that they have a good understanding of the importance of the management of the staff. Managers have to organize the staff to implement the program, so that employees will take ownership of the posture to play the energy, wisdom and creativity, greatly enhancing the vitality and vitality of the cafeteria.

2, to be good at stimulating the staff to participate in consciousness, care about the pain and itch of each employee, to carry out a number of meaningful recreational activities and public welfare activities, life care about their joys and sorrows and warmth, personality respect for them, and even address can be cut a little bit of heart so that the staff feel that they are a part of the school, the feeling of home from the school can be found, and at the same time, to create the opportunity for them to reflect the value of their own so that the staff feel the warmth of a big family and a big family. Employees feel the warmth of the family and the joy of being the master, thus creating a strong sense of belonging to increase the cohesion of the school.

Planner template for staff work 9

In order to conscientiously implement the National Education Commission "kindergarten cooks work regulations" to strengthen the management of kindergarten hygiene work, we have formulated the following kindergarten work plan in order to comprehensively follow.

I. Organization:

The kindergarten decided to set up a cook work management committee, the head of the group by Zheng Yuqin as the deputy head of the group by Chen Lingling as a member of the group Tong Aixia, Li Xiaoru.

Second, the duties:

1, Zheng Yuqin is responsible for leading the coordination of the whole garden cooking health work, responsible for the division of the health of each class in each division of the health area, sampling health work.

2, Chen Lingling is responsible for the development of the park's 20 ___ health work plan and is responsible for the layout of the inspection, supervise the work of the various departments and classes of health and evaluation of the summary of the work.

Third, measures:

1, to strengthen the ideological education, so that everyone knows the importance of health work, know that health work is the construction of spiritual civilization and material civilization are indispensable conditions.

2, the division of cleaning to do health work without dead ends.

3, to achieve the health work of the layers of planning, layout, inspection, summary assessment, and implementation of people.

4, personal hygiene as a personal assessment, class assessment, unit assessment of the important conditions.

5, the environment beautification work to send a special person responsible for, and educate everyone to take care of kindergarten grass and trees, so that the kindergarten throughout the year to keep evergreen, can see different flowers.

6, the establishment of early childhood common infectious diseases health leadership team.

Fourth, the health system:

1, from the hygiene, the requirements to wear neat, do not keep long hair, wash your face, wash your feet, wash your hair, take a bath, morning and evening to brush your teeth, drink water with their own cup, do not spit, do not still confetti, peels, urine and feces into the toilet.

2, the diet must be hygienic, the kitchen tableware should be disinfected every day, cooking staff and medical staff in the work time to wear uniforms and work cap, teaching staff, including cooking staff with a health certificate to work.

Kindergarten cook duties:

1, every morning at 7:30 to the post, put on a clean work clothes, wear a good work cap, do a good job of personal hygiene and preparation, on the stove and contact with cooked food before washing hands with soap, flowing water.

2, according to the age of young children, efforts to study cooking techniques: meals to do color, aroma, taste, and four collocation: meat and vegetarian collocation, rice and flour collocation, coarse and fine collocation, wet and dry collocation, nutrient mixing reasonable. Homemade snacks are colorful and delicious.

3, according to the teachers and students work and rest time, on time supply of meals, pay attention to warm in winter and cool in summer, every day to leave a good sample.

4, regular visits to the children's meals, listen to teachers and children on the food response, and constantly improve the work.

5, the strict implementation of food hygiene requirements, according to the "operation of a dragon" standardized operation. Food should be cooked and burned thoroughly.

6, strengthen the management of goods, neatly arranged; do a good job of kitchen cleanliness and hygiene, adhere to the "weekly sweep, daily sweep".

7, close all electrical switches, liquefied petroleum gas, doors and windows before work, do a good job of fire safety.

8, participate in the development of reasonable recipes, and strictly according to the recipe production meals, snacks.

Employee work schedule template 10

In last year's year's work is mainly customer service related and b2b promotion, I am mainly responsible for the customer service position, this year's work has made progress, but next year's work needs to be further improved and perfected. Next year, we plan to start from the following aspects;

First, improve customer conversion rate

1, improve the quality of customer information. Improve communication skills with customers, in communication with customers, to determine the degree of customer propensity to buy and the ability to buy, there will be no sincerity, no potential to buy the ability of the customer filtered out, to retain the potential customer information to sales.

2, do a good job with the sales cooperation. In the return visit to the customer, for the intention but sales did not get in touch with the customer, the customer information will be passed to the sales manager again and attached to the return visit information, to achieve timely feedback, to remind sales contact.

Second, a comprehensive answer to customer questions

Customers will bring a variety of issues with ___ people to communicate, especially as a customer service, customers need to know as much as possible from some of the information here. So in order to narrow the distance with customers, next year's work, I hope that through their own learning and communication with relevant sales colleagues to understand some of the knowledge that customers care about, such as customers mentioned bidding, contract, payment, delivery and other sales-related aspects of the matter. In the communication with customers, customers will mention the knowledge of the offline market, in the customer service work, I think I do not understand the product line of the market situation, did not respond well to the customer's questions. In the next year's work, if possible, if it is related to the content of my work, I hope to be able to dock with the corresponding product manager, in the work can give me some support.

Third, efforts to improve their own network marketing ability

First need to start from the reception of network customers. When the marketing department and internal colleagues do not have time to receive the target customers, the network department can go to the reception of the target customers, help customers explain the product. Especially from the network of customers to the company to see the equipment, to strive for the network of the Department of this side of the target customers can be received independently. This requires knowledge of the network department's main promotional products, to understand the basic market conditions of the product, such as photon rejuvenation instrument, tone q, led photodynamic, co2 therapeutic instrument, semiconductor hair removal, hydrodynamic, 308 excimer therapeutic instrument. Next year the knowledge of these products will focus on strengthening.

Fourth, to avoid the obstacle of checking the information into a single

In the reception of the target customers consulting, record the name of the customer's unit and installed. This year, among all the consulting customers, 993 customers unit name record comprehensively, accounting for 68% of the proportion of all customers. Next year's work, strive to increase this proportion to 85%, to facilitate the right single.

This year's work is nearing its end, next year's work will be carried out in an orderly manner, to work with a better mindset, and strive to become a professional network personnel.

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