Hospital emergency department work report summary 1
Time flies, 20 - years have passed, looking back on this year, in the section director, head nurse, colleagues under the guidance and care, in line with the "all patient-centered" service purpose, study hard on business knowledge, and strive to improve theoretical knowledge and clinical skills, better complete the nursing work, ideological, learning, work and other aspects of new progress. hospital-level organization of the competition.
In learning and work, there is also a little progress.
In January, I participated in the intravenous infusion team competition and won the award of excellence. The competition expanded my sedation therapy and standardized my sedation behavior. For example, I participated in the writing of "humanistic care process for patients' debridement and closure" and "humanistic care process for patients' use of external fixation bracket". We strengthened our knowledge of humanistic care and communication. In July, I participated in the hand hygiene competition and won the first prize. I would like to thank my partners in the department for their guidance and help, which allowed me to achieve excellent results in the competition. In August, I participated in the recording of the departmental video "Ventilator Teaching Video", which allowed me to deepen my knowledge of ventilator. In November, I participated in the competition of "Applying SBAR Communication Nursing -" organized by the department and won the second prize. the model of SBAR - to improve - the ability of effective communication to ensure patient safety. In December, assisted in the development of "MR enhancement fixation method", proper fixation, rapid injection, to improve patient safety. Participated in the "My Discovery" and received an award of excellence. I think confidence is accumulated, grasped and earned. In December, I took part in the training of Director Guo's "ECG-related knowledge" to learn the various waveform changes in ECG, diagnosis, and at the same time, I also realized the gap with the doctors, no matter the theoretical knowledge and professional foundation is relatively weak, learning is never-ending, and only through continuous learning can we reduce the gap.
The Emergency Department is a comprehensive department, only to continue to learn, improve their own, in order to better serve the patients, in the future, I will conscientiously fulfill their duties, to strengthen learning, and strive for new breakthroughs.
Hospital emergency department work report summary 2
Under the correct leadership of the hospital leadership, nursing department and section chief, the nursing staff of the whole section has always maintained a good mental attitude, stick to their work positions, shoulder the city's 120 outpatient, pre-hospital first aid, transfer, in-hospital first aid mission, with fast, efficient, high-quality first aid With fast, efficient, high-quality emergency medical services, more successful completion of the year's nursing work program. Now the year's work is summarized as follows:
First, the annual completion of the workload
1, the workload:
120 out of more than 3253 times, a variety of infusion, injection *** counted more than 3,500 people, 67 blood transfusion, gastric lavage of 94 people, indwelling catheterization of 21 people, enema 10 people, 118 times of critical resuscitation, emergency drills, health care 34 times.
2, work to meet the standard:
First aid items intact rate of 100%, disinfection and sterilization rate of 100%, 100% satisfaction with the service attitude, 100% of the nursing technical operation assessment rate of 100%, 100% of the qualified rate of nursing document writing.
Second, practicing according to law, to ensure the quality and safety of nursing care
1, strict implementation of health care management laws, rules and regulations. Strictly implement the "Chinese People's *** and State Nurses Management Measures", clear nurse's rights, obligations and practice rules, practice according to law, as always, to do without a case of illegal practice. Seriously implement the laws and regulations, rules and regulations.
2, to strengthen the department of nursing staff laws and regulations, rules and regulations training and learning. Monthly organization of laws and regulations, rules and regulations, safety knowledge and knowledge of hospital infection-related training.
3, strengthen the training of new nurses, so that their mastery of departmental laws and regulations, rules and regulations, nursing care, operational skills, as soon as possible to fill the main nursing team in the department.
Third, quality service, improve the quality of nursing staff
1, due to the emergency department nursing staff younger, male, according to the characteristics of the work of the Emergency Department, the development of targeted training programs, requiring everyone to master the process of emergency, pre-hospital first aid, 120 command and control process, master the emergency department of all the first aid instrumentation, and at the same time, to strengthen the theoretical aspects of the learning and assessment, the training has achieved a good result. Through the training has achieved good results.
2, scientific scheduling, the old with the new, the shift has a team leader, each shift of the three personnel are old and new with the technical ability of strong and weak with the communication ability of strong and weak with the shift is not fixed, flexible and reasonable scheduling, to ensure that the nursing team's overall ability to excel.
3, according to the nursing service rules formulated by the Department of Nursing, the organization of all nursing staff to seriously study, strict implementation, the head nurse to take the lead and strengthen the inspection. Requirements for nurses code of conduct, including dress, instrumentation, language, behavior, etc. to meet the requirements, comply with the rules and regulations, and conscientiously perform their duties, the use of daily morning - time check, follow the shift check and holiday spot checks. Violators of strict assessment, performance participation.
Fourth, strengthen the basic nursing training, improve first aid ability
1, the Emergency Department to develop a network (QQ group, WeChat group) learning system and plan, adhere to the content of the nursing business learning at any time to update the nursing operation, nursing operation skills, processes and the latest technology and progress of the emergency department, and thus improve the first aid ability of all nursing staff.
2, adhere to the work of the question system, strengthen the nursing staff's interest in learning business knowledge, solid theoretical foundation, to achieve effective implementation.
3, to complete the clinical rotation, internship nursing students teaching work.
V. Strengthening the quality of emergency nursing management
1, medical documents are the most effective legal basis for disputes between doctors and patients, combined with the "Regulations on the Handling of Medical Accidents", I seriously organize the study of a variety of medical documents written specifications, and by a person responsible for the nursing paperwork quality control and safekeeping, requires nursing staff to strictly implement the requirements of the case writing related to the nursing record, and enhance the self-protection awareness and the concept of the law. The company's website has been updated with the latest information on the latest developments in the field of nursing.
2, standardized a variety of special operation notification, combined with the characteristics of the emergency room to develop a TAT injection skin test registry, suture operation notification, gastric lavage operation notification, enema operation notification, urinary catheterization operation notification, the above operations must be agreed by the patient's family and signed before the nurse can perform the operation.
3, 120 emergency equipment management. Ensure that the time to go out, obey the "120" command center instructions, to do what is forbidden, received the scheduling instructions within 5 minutes after the outpatient. The ambulance goods, instruments, medicines to do a unified placement, fixed point, positioning, fixed number, regular inspection and maintenance. Strengthening the management of goods in the vehicle, 120 outpatient nurses are responsible for the custody, collection, checking, handover of instruments and equipment, oxygen, emergency drugs, etc. to ensure that instruments and equipment are in good condition, the power is sufficient, and the oxygen is sufficient. Nurses strictly hand over each shift, and at the same time do a good job of training the operation of the vehicle instruments, so that everyone is skilled in the operation of the use of emergency medicines in the vehicle and the dose of strictly follow the doctor's instructions. This year, there is no emergency medicine and emergency instrumentation for reasons affecting the rescue work, thus ensuring that the rescue of patients in a timely, accurate and rapid.
4, in strict accordance with the rules and regulations, the operating procedures and norms of work, skilled in the scene of the first aid nursing techniques, skilled in the use of equipment, first aid to prevent accidents and errors.
5, to ensure that the green channel is open, the whole nursing staff to master the emergency plan, reasonable and orderly organization of the smooth progress of the rescue work.
Six, the successful completion of the superior arrangement of the directive tasks and emergency rescue of public **** health emergencies
Seven, to strengthen the management of infection in the hospital
1, the strict implementation of the hospital's disinfection and isolation system.
2, standardize the use of disposable supplies, reasonable treatment of medical waste, and keep records.
Eight, regular and irregular with the nursing department quality control inspection, found that the problem of timely correction and treatment, to ensure that the quality of care continued to improve
Nine, there are shortcomings
1, my section is mostly young people, the technical title and education needs to be improved. Business skills training needs to be strengthened.
2, the head nurse management experience is not enough, the hospital system, nursing system implementation is still lacking, do a good job in the hospital window service work is still difficult. The next year, learn from experience, and work together to push the nursing work of the department to a new level.
3, the nursing staff's own quality, self-management ability is lacking, not a good formation of a strong team fighting force.
Hospital emergency department work report summary 3
20 - the first half of the year in the emergency department in the hospital leadership, the nursing department under the direct leadership and strong support in the hospital under the cooperation and help of the various departments, all of the medical and nursing staff of the department to work together, adhere to the people-oriented, patient-centered, combined with the national health system to carry out the "three good and one satisfaction", "three good and one satisfaction", "three good and one satisfaction", "three good and one satisfaction", "three good and one satisfaction", "three good and one satisfaction". "Three good and one satisfied" hospital, comprehensively promote excellent nursing services, successfully completed the nursing tasks, so that the social and economic benefits of my department has made progress to varying degrees, now the first half of the work is summarized as follows:
A workload summary
Emergency attendance 5400, rescue attendance 1200, gastric lavage trips 180, skin test trips 13900, inotropic trips 7530, drip trips 75000, blood transfusion trips 118
Second, to strengthen the sense of service, improve the quality of service
Adhere to the patient-centered to the patient's interests and needs as a point of departure. Actively implement measures to benefit the people, the solid development of excellent convenience services. Such as helping patients to register, payment, dispensing, safekeeping of precious belongings; free disposable cups for patients, boiled water, stitches, sutures; the department is equipped with newspapers, magazines, health education and other knowledge for infusion patients to read; some of the unclaimed patients, critically ill patients in a timely manner to open the green channel, and contact their families; show the emergency department nurses a good professional image of the Department of the Department of the "people's satisfaction with the medical department". "People's satisfaction with the medical department"
Third, to strengthen the business and technical training to improve the quality of nursing staff,
1, weekly three basic theory and basic knowledge and manipulation skills practice, regular assessment, in order to improve the business technology
2, actively participate in the hospital organization of the various business studies The company's products and services have been widely recognized by the public and the public.
3, nursing staff to learn from each other to improve each other. Young nurses learn from old colleagues practical experience. Skilled technical manipulation level, pediatric scalp intravenous infusion of a needle in the blood, reducing the pain of the child, critical patient resuscitation, excellent technology has greatly improved the success rate of resuscitation
4, sent nursing backbone to Nanjing Provincial People's Hospital for further study
Fourth, the management of hospital infections and quality control
1, strict implementation of disinfection and isolation system, and seriously study the knowledge of hospital infections
2, after the use of disposable supplies can be timely disfigurement, centralized treatment, and regular inspection and urging, the concentration of various disinfectants regularly monitored.3, medical waste and household garbage are placed separately, and ultraviolet air disinfection is carried out in each room at regular intervals
4, hand hygiene publicity and implementation
5, good management of the rescue room, and progress in the level of rescue
1, skilled grasp of the use of a variety of instruments and to ensure that they are good performance, can be used at any time
2, a variety of rescue medicines and equipment is the responsibility of a special person, regular checks and inspections. equipment, regular inspection, fixed-point placement, regular disinfection, to ensure that the number of drugs and the number of baseline in line to ensure the normal use of resuscitation of patients
Six, good nursing safety and quality management
1, the strict implementation of the system of three checks and seven pairs of accidents without negligence
2, to strengthen the safety awareness of the education
3, to strengthen the focus on the management of the time, to make a good The head nurse checking room
4, according to the peak of the patient time to implement flexible scheduling, a fair mix of old, middle and young staff
5, and constantly improve the nursing work of the emergency response plan, including emergency response plan
Seven, grasp the internship nursing students teaching work, progress in the quality of internship nurses
Proper arrangements for the internship nursing students to teach, require the teacher to strictly teach, let go not Put the eyes; require students must be under the guidance of the teacher to carry out nursing manipulation, and the strict implementation of the nursing manipulation procedures and aseptic manipulation principles, the theory and manipulation of the discharge assessment, and record the results
But usually there are some defects and deficiencies in the work of the summary of the following:
1. Emergency Department area of the limitations of the small, the environment of the clinic is simple.
2. Nursing research capacity is poor, thesis writing is insufficient.
Hospital emergency department work report summary 4
20 - year in the hospital leadership of the strong support and correct leadership, the nurses in my department always maintain a good spirit, stick to the workplace, shouldering the out of the pre-hospital emergency care, transfer, in-hospital emergency care tasks, with fast, efficient, high-quality emergency medical services. Our department basically completed the work plan for this year.
The whole department is basically able to comply with the rules and regulations of the hospital, and treat the work positively and seriously. Strict implementation of the core system of medical care, shift handover system and checking system. Under the guidance of no superior nurse practitioner, jugular vein puncture technology has been successfully carried out, so that the resuscitation of critically ill patients has won the time. The rescue of critically ill patients has been able to do a clear division of labor, close cooperation, every Friday insisted on letting the medical staff presided over the business knowledge learning, and carry out on the emergency medical technology operation exercises. 20 - year has passed, my department of the year's work as described below:
First, the whole department to create a united and harmonious atmosphere
In the year of 20 - year, the Emergency Department of the entire nursing staff to seriously study a variety of medical laws and regulations, conscientiously abide by the hospital, the hospital, the hospital, the hospital, the hospital, the hospital, the hospital, the hospital, the hospital, the hospital, the hospital and the hospital. Medical laws and regulations, consciously abide by the rules and regulations of the hospital and the department, in the work of mutual support, mutual understanding, personnel division of labor is clear, each in its own way, each responsible, united and pragmatic, harmonious, smooth and successful completion of the hospital's various tasks.
Second, strengthen the business and technical training, improve the emergency rescue capacity
Emergency Department nurses to the core system of medical care as the focus of the implementation of the operating procedures and rescue workflow, to prevent errors, doctor-patient disputes and other adverse events in medical care. In accordance with the training and assessment plan of the hospital and departmental system, the first aid team members are regularly trained in business study and first aid techniques, and a good learning culture has been formed in the department to seriously study the business, exchange and promote each other, so as to make the staff of the department proficient in all kinds of resuscitation instruments and resuscitation techniques, such as cardio-pulmonary resuscitation, electric gastric lavage, electrocardiographic monitoring and other operation techniques, and further improve the first aid team members' first aid ability. Strictly standardize the writing of medical and nursing documents, so as to prevent medical errors and medical accidents before they happen, and put an end to the paralysis and carelessness in the process of medical behavior. We firmly obey the dispatching of the hospital leadership, so that we are ready to go out at any time, quickly get out of the car, and prepare to arrive at the emergency scene in time. We always make sure that the first-aid drugs and articles are 100% intact, and the rescue equipment is in the state of emergency standby function, and we often maintain it regularly, so as to ensure that the rescue equipment maintains zero failure in the process of pre-hospital first-aid and intra-hospital first-aid rescue. Successfully carried out the external jugular vein puncture technology, fully improve the success rate of critical patients.
Third, strengthen the nursing management of the department, do a good job in the emergency work of hospital infection management in the emergency rescue work, strengthen the management of hospital infection, effective prevention and control of hospital infections, improve the quality of medical care, to ensure the safety of nursing. The implementation of hospital infection management rules and regulations and work norms, strict implementation of operating procedures and work standards, to prevent the spread of infectious diseases, to do a good job of their own protection, disinfection and isolation, medical waste management, and strict intra-hospital cross-infection.
Fourth, 20 - annual work Reflection
Although we have made certain achievements, but also realized that there are some defects and deficiencies in the work of the emergency room. Summary is as follows:
1, emergency medical personnel emergency first aid experience is insufficient, first aid skills to be mentioned, to pay attention to the rescue room instruments and equipment mastery, but also need to strengthen the specialty training to improve the overall level of rescue.
2, emergency first aid work in the lack of flexibility, always pay attention to patients and their families to carry out patient communication, timely understanding of the patient's psychology, emotions, the cause of the disease, is conducive to improving the patient-physician relationship, to protect the safety of medical care, the future need to strengthen the communication skills of the training.
3, to master the emergency critical care and rescue process, such as acute abdomen, coma, shock, poisoning, etc., on the coma patients, the first time to open the airway, oxygen, in the implementation of emergency care at the same time, timely notification of the doctor rescue, pay attention to blood glucose, pupil and light reflex, whether the neck straightening, etc., to target, to avoid the hands and feet.
4, master the use and dosage of commonly used emergency rescue drugs, strict implementation of the rescue process of verbal medical advice system, pay attention to the patient's allergy history, blood glucose, cardiorespiratory function, pay attention to the safety of medication.
5, pay attention to the dynamic observation of the patient's condition, with a holistic and global view, in the emergency patient's condition has not yet stabilized, must strengthen the rounds and communication, try to arrange the patient in their own strength within the scope of the patient, so as to timely observation and first aid.
6, when encountered sudden public **** event or receive more patients, remember to report to the superior in a timely manner, the organization of resuscitation, decomposition of critical, good triage triage, to protect the safety of medical care.
Looking back, looking forward, in the new year emergency department medical staff will be their own practical action, concerted efforts, real work, advancing with the times, *** create a harmonious and better tomorrow hospital.
Hospital emergency department work report summary 5
20 - year is an important year in our hospital, the emergency department in the hospital under the leadership of the Department of Nursing, the serious implementation of hospitals to set up the work of the task, in the care of the work of the "patient-centered", we successfully passed the second review. We successfully passed the second review, the department strictly in accordance with the plan to complete the following tasks:
First, ideological and political
1, nurses to do dedicated, correct service attitude, strict compliance with the norms of medical ethics, by the patients.
2, seriously organize nurses to learn all kinds of documents issued by the hospital, experience, practice the spirit of the document.
3, looking back on the "two A" review work, I have a lot of feelings, extra proud, the hospital has gone through ten months of extraordinary years, ten months, all the nurses have paid too much hard work and sweat, through a lot of sleepless nights, but we gained a lot, confidence.
Second, the ward environment
1, responsible for the nurses responsible for a variety of items in the ward, equipment to do every Tuesday and Friday to organize once, to ensure that the ward and the library of the clean and orderly.
2, the head nurse checks the health twice a week, the existence of health dead ends to give timely pointed out that the hygienist can clean up in a timely manner.
Third, according to the requirements of the second review, do a good job of green channel management
1, the department can do first rescue and then pay, in the past six months to ensure the safety of patients.
2, first aid medicine shift handover, after the missing can do in time to replenish, to protect the first aid.
3, in order to protect the integrity of the emergency equipment, the head nurse, nurses weekly comprehensive inspection of the emergency department equipment, responsible for the nursing class, the night shift nurses to take over the function of the emergency equipment inspection, found that the problem in a timely manner to the Instrumentation Division response, timely maintenance, to ensure that the emergency equipment intact rate of 100%
Fourth, to do the specialty theory, skills of everyone
1, the implementation of Specialty theory, operational skills training, assessment program.
2, the head nurse and ---- nurses seriously organize the theory of the department training, assessment, pass rate of 100%.
3, --- nurses conscientiously implement the specialty operation training, assessment plan, six months in the department's specialty operation skills significantly improved, the pass rate of 100%.
Fifth, in accordance with the requirements of the second A review, the implementation of the safety management
1, nurses basically do, at least two ways to identify the patient's identity, each patient is wearing a wristband, the patient in the case of loss of wristbands and fuzzy handwriting can be replaced in time to make up for the wear or replacement, to ensure the safety of patients.
2, the nurse basically do in accordance with the procedures to deal with the critical value, six months without missing registration.
3, education nurses: meet the transfer of patients to notify the nurse of the department by phone, critical patients nurses accompanied by timely transfer.
4, the department of high-risk drugs can be placed in a fixed point, and have a logo.
5, on the packaging of similar, sound like, look like, a product of multiple regulations of the storage of drugs to place warning signs.
6, the head nurse and ---- nurses weekly inspection of high-risk drugs in the department, the existence of problems in a timely and effective rectification.
7, in order to prevent to reduce the department falls, falling bed and other accidents, the department in the aisle, bathroom, etc. posted warm tips, in the patient admission nurses can do in the first time to prevent the patient from falling, prevent falling bed safety education, the department to establish the record book of adverse events, the occurrence of adverse events to do a timely report, timely remedies, timely convening of the department safety discussion meeting, the department monthly The department held a safety meeting once a month.
8, in order to prevent the occurrence of pressure ulcers, the department of each new patient activity ability assessment, the possibility of pressure ulcers on the patient to prevent pressure ulcers in a timely manner to give the pressure ulcer care, the establishment of the turnover card, half a year no pressure ulcers occurred in the hospital.
9, in order to eliminate nosocomial infections, the head nurse randomly check before and after the operation of hand washing, disinfection of the hand, monthly by ---- three nurses to wash their hands on a random test, the current assessment of everyone qualified, but in the actual operation did not do 100% of the nurses before and after the operation of the disinfection of the hand, the Department of Education to give criticism.
10, in order to ensure the correct handling of oral medical advice, the department of each nurse training, currently 100% of nurses master how to correctly handle oral medical advice.
11, to encourage patients to participate in medical safety, take the initiative to provide patients with the obligation to inform, the head nurse to use the handover to ask the patient on the disease of the medication, diet, and other contents of the mastery of the results of the patient can only master part of the content.
Six, nursing management and quality continuous improvement
1, the department set up a quality control group, each week each group responsible for their own content inspection, the existence of problems in the record to put forward corrective measures, the head of the nurses to follow up, six months in the department in the existing conditions of nursing in an orderly manner, the quality of care continues to improve.
2, to performance, nurses can level as a support point to improve the work enthusiasm, the department to develop workload score implementation rules, the ability to assessment program, reflecting the more work more pay, superior labor, six months in the enthusiasm of nurses increased significantly.
3, the head nurse often communicate with the nurses in various ways, so that the nurses put forward their own views, ideas, and encourage them to participate in the management of the department, while the head nurse to do their best to solve the difficulties of the nurses, has always been in the department on the basis of institutionalized management of the implementation of humane management, the limit of the stability of the nursing team of the Department of Emergency Medicine.
4, to provide quality service, satisfaction of more than 90%.
(1) to provide active service, nurses hear the ambulance sound or see an emergency patient sent in, nurses can do to take the initiative to meet the patient, and actively cooperate with the doctor resuscitation.
(2) in the reception, transfer of critical patients to do a person in charge, to ensure the safety of patients.
(3) Responsible for nursing initiative rounds of patients, timely resolution of patient problems, pager call frequency significantly reduced.
(4) Some nurses do take the initiative to introduce themselves during the shift handover, and promptly inform the attention of the night rest.
(5) All nurses go to work 15 minutes earlier every day to provide morning care for patients, and the head nurse checks the quality of morning care during the morning shift changeover, and rectifies the problems in a timely manner.
(6) Health education and various assessments are completed within 24 hours for patients admitted to the hospital, and appropriate care is taken according to the admission assessment.
(7) In order to allow patients to grasp the content of health education, the department to take a variety of forms of health education, after six months of efforts have been effective.
(8) department of a monthly satisfaction survey, seriously treat the problems raised by the patients, and timely rectification, the current satisfaction rate of more than 90%.
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