Customers said to consider how to break the ice
First of all, this reply is not strange to us, in this case most of the sales staff will reply: "Well, you think about it and then contact me", like you? In fact, this time the customer's heart of the real idea is to decide whether to become a single of the key reasons. Is the customer feel expensive want discounts, or over budget, or he is not the decision maker, you must be clear.
Don't be confused sales, don't follow the customer's rhythm, because this deal is very difficult to ask questions of the customer, the requirements of the customer is also the customer, then we just answer the customer's questions will be too passive. We have to bring the rhythm to let the customer follow your thoughts!
Shift your mind to try the following:
①I'll take a look at it, may not be too interested in your products, try to tap his real needs;
②This product is too expensive, that he wants you to give some discounts, or want to look for a cheaper product;
③Other people are cheaper, which is probing the bottom of the price you play a psychological war with you;
④ exceeded my budget, said he was too expensive, but want to buy, you can guide the customer from the benefits brought by the product;
⑤ wait for some time I will buy, said he still want to go to another house to see, you need to tell the customer to buy now what discounts, miss it will be no longer available;
⑥ I want to ask so-and-so first, which shows that he recognizes your product, but he is not the decision maker, you can Add his friends to turn the line to cultivate.
Promote turnover speech
①Thank you very much for telling me what you think, I think you can spend time and I communicate for so long, surely there is a need for our products, otherwise you will not listen to me speak for so long is not it. Focus on customer needs, there is a sense of being valued
②Please do me a small favor, that is, just now I am not
Where the introduction is not very clear? Not let you understand more clearly, you talk to me, inappropriate places I can then adjust, you see can? Rhetorical questions to the customer, pull back your rhythm
This is the last gasp you can fight for a hand! Customers at this time may say the real idea, you then strive for a deal. The sales process, there are too many skills, we must control the rhythm, let the customer follow our thoughts.