As a qualified nurse, we should have a high sense of responsibility and good professional ethics. To establish "all patient-centered" concept, respect, understanding, sympathy and care for patients, regardless of gender, race, rich and poor patients are treated equally. Not only to care about the patient's condition, but also to strengthen the patient's psychological care and health education. Here to share with you about the work of the dermatology summary, easy to learn.
Dermatology work summary 1
heart system, do a good job of checking to ensure that no major nursing adverse events.
(ii) strengthened the management of equipment, instruments, items, regular inspection, repair, maintenance, good use of registration. Nursing staff are skilled in the operation of the norms, to ensure that the work of the departments are safe and effective.
(C) the addition of a small rescue box, rescue items, drugs intact rate of 100%.
(d) the standardized management of high-risk drugs in each department, requiring a fixed point, placed in a special area, and standardized, eye-catching logo.
(e) Strictly adhere to the nursing quality control inspection. Do a combination of regular and random inspection, timely detection of problems, timely rectification. And through the monthly meeting of nurses on the nursing department, the main section and the section of the quality control inspection of the existence of the **** problem, the principle of the problem of the cause of analysis, put forward corrective measures and implementation. In order to achieve the continuous improvement of the quality of nursing care, so as to ensure the safety of nursing care.
Third, nursing services
(a) outpatient, infectious diseases in a number of departments to increase the convenience of the people measures, such as internal, external, women, children's clinics to add a newspaper reading board; preventive health care to add a breastfeeding area; one-stop service centers to add the love of umbrellas and so on, so that the quality of care work is more in-depth, refinement.
(2) the implementation of a triage, patients choose the appropriate department after registration, the registration list will have the serial number of the clinic, do not need to go to the various sections of the triage desk for the second time to register, which reduces the trouble of the patient queuing several times.
(c) In their daily work, nursing staff can better implement the nursing code of conduct, use civilized language to patients, timely communication with patients, and carry out health education.
(d) Monthly in different departments to convene a public meeting, and patient satisfaction questionnaires, in order to solicit the views of patients, for the existence of problems to rectify, and constantly improve our services, improve patient satisfaction with nursing.
Fourth, the quality of business
(a) according to the grading of each nursing staff, hierarchical training and assessment. Monthly nursing staff to the three basic theory examination and nursing operation assessment, in order to improve the nursing staff's business quality.
(ii) monthly nursing staff to organize business learning and nursing room, so as to broaden the knowledge of outpatient nursing staff, keep abreast of the times, and better serve the patients.
V. Nosocomial infection outpatient departments to strengthen communication with the hospital infection
Strengthen the knowledge of hospital infection training and learning, from work to nursing staff, are required to strictly implement the disinfection and isolation system, and do a good job of disinfection and isolation and garbage classification, to ensure that the ground floor of each floor of the outpatient clinic is clean and tidy, the clinic is clean and tidy. For individual high-risk departments, such as stomatology, family planning operating room, dermatology, dressing room, to do the sterilization of sterile items qualified rate of 100%, air culture to meet the requirements.
Sixth, the internship teaching according to the internship teaching plan for internship students to carry out planned teaching
so that the internship students in the outpatient internship can quickly adapt to outpatient nursing work, learning triage process and skills; in the standardized discharge assessment before leaving the department.
20_year has passed, the outpatient nursing work there are many 'shortcomings, mainly the following three points:
First, some nursing staff on the implementation of the rules and regulations is not enough.
Second, the coordination between the medical staff is not satisfactory.
Third, the nursing staff to the patient lack of active service consciousness, outpatient nursing satisfaction is low. For the problems in 20_, in the new year, we will be in the nursing department, under the leadership of the large section, the development of the department's annual nursing work plan, with quality service, excellent technology, better service for patients, in order to Jiangning Hospital early completion of the third-class hospital to make greater efforts!
Summary of the work of the Department of Dermatology 2
Under the correct leadership of the municipal government, in the city health department support, the hospital 20 _ years, in the entire staff *** with efforts to carry forward the spirit of teamwork, adhere to the concept of the patient-centered, wholeheartedly for patients to provide high-quality and efficient service, the quality of medical care and quality of nursing care. There has been a greater improvement, which is the self-improvement of all employees and the spirit of hard work is inseparable.
First, the work of professional ethics
1, strengthened the professional ethics education of medical staff, through the professional ethics education exams continue to improve the professional ethical behavior of the medical staff, set up the concept of wholeheartedly for the patients, consciously implement the rules and regulations of hospitals, by the relatively good results.
2, in order to keep abreast of, and understand the hospital staff, patients on the hospital leadership team opinions in a timely manner issued a questionnaire 200, the questionnaire survey feedback, the hospital and the hospital team leadership to reflect the situation is more satisfactory, loyal. That _ hospital image in the community is good, the people are welcome, satisfied.
3, in order to accept the supervision of the general public, put forward valuable opinions, set up a good image, better serve the people, our hospital has implemented the listing on the post, mutual supervision, by a good effect.
4, the hospital held a monthly patients or family members of the work break symposium, a monthly questionnaire issued by the hospitalized patients, the overall evaluation of our hospital is relatively satisfactory.
Second, medical care
1, is the medical quality management in place, through regular business clinics and quality inspection, timely detection of problems in the work, to take effective corrective measures to prevent the occurrence of medical errors and accidents.
2, is the nursing management work with new initiatives. According to the "_ Provincial Nursing Management Code" and "Clinical Nursing Technical Practice Guidelines" requirements, combined with the actual, the development of a new quality standards, and in accordance with the quality standards of the regular organization of inspections, for the existence of problems, deficiencies, the implementation of various measures to improve the reasonable deployment of nursing staff, highly responsible, to do busy but not chaotic.
3, is to do a good job in the introduction of talent, in the network logging recruitment of talent ads, and take measures to do a good job in contacting and organizing interviews, increase the introduction of talent.
4, in order to celebrate the International Nurses Day, to encourage the majority of nursing workers, and actively serve the sick and wounded, the majority of nursing workers in our hospitals are actively working, diligent study, dedication and dedication to duty, focusing on the post, passionate about serving patients, a number of good people emerged, by the top and bottom of the recommended assessment of the ......6 excellent nurses in the nursing team set an example. The nursing team set an example.
5, the first half of the organization of thematic business lectures, expert lectures 18 times, medical care to listen to 700 people
6, the majority of our hospital medical and nursing workers, carry forward the spirit of Bai Qiu'en, to technical excellence. For the patient warm service thoughtful, careful treatment, careful care, by the patient's high evaluation. And send a thank you banner.
Third, administration, finance, logistics management
1, financial management standardized, the hospital financial work, adhere to the "unified leadership, centralized management" principle of financial management, all financial income and expenditure into the unified management of the financial sector, do a good job of financial budgeting, strengthen financial supervision and analysis, carry out asset inventory. Inventory work. Finance monthly income and expenditure accounts published once.
2, the strict implementation of the national system of centralized bidding and procurement of drugs, medical supplies and regulations, the first half of this year, drug revenue accounted for 24.5% of business income, half a year did not find fake or shoddy medicines and complaints, to ensure the safety of clinical use of drugs.
3, the departments work closely together, *** with the good security supply work and logistics section to strengthen the sense of service, find ways to change the environment of the clinic, especially in the water, electricity, material supply and fire safety work, to buy a set of washing machine, to protect the clinical supply, and to increase the accident detection and prevention work, to maintain a good medical order, to ensure that the work of the normal functioning of the work.
Summary of the work of the dermatology department 3
In 2017, under the strong support of the hospital leadership, under the enthusiastic help of the directors of the various sections and the *** with the efforts of colleagues to collaborate, the work of the whole year was successfully completed. Looking back on the past year, whether from the department management, medical safety, business skills, service quality and overall efficiency, have made some achievements, but there are still shortcomings, is summarized as follows:
A, the main achievements:
1, to further establish the establishment and implementation of the rules and regulations, to improve the quality of medical care in all aspects, to meet the medical requirements of the patients and the public, and seriously study the "case prescription writing". Case prescription writing standard", "medical incident handling methods", "medical regulations". Standardize the medical behavior of the majority of medical personnel, education, learning the law, understand the law, abide by the law, according to the law to protect the legitimate rights and interests of doctors and patients, to lay the foundation for the safety of medical care in our hospital.
2, strengthen the major clinical medical quality inspection efforts, and better implementation of clinical, medical care system, all aspects of the hospital to improve the level of diagnosis and treatment. Under the supervision of President Zhang, Chen, vice president of the guidance and help, many times to carry out the hospital departments and medical staff meeting, layout of clinical work. In order to further complete the work and tasks arranged by the hospital leadership, in-depth coordination of the work of the department. On the business learning medical documents written and other aspects of careful and meticulous inspection. Through the usual inspection, many problems that are easy to be neglected can be solved. In order to further strengthen the medical safety, regular organization of all sections of the personnel to participate in the meeting, on the existence of various departments or the emergence of shortcomings and medical safety hazards, to discuss and discuss the next step of the work and preventive measures for the clinical safety of medical care to provide a guarantee.
3, to strengthen the clinical business learning and further training, the hospital in 2017 sent two comrades were further study in stomatology, otorhinolaryngology, while sending more than 10 people to participate in various types of academic conferences, the introduction of new technologies for the hospital, the new experience to expand the business. After coming back, the personnel who participated in the academic conference were asked to organize and print the contents of what they had learned into a book and bind it into a file. Through the form of lectures taught to everyone, improve the hospital medical learning culture, achieved good results, to achieve the desired learning objectives.
4, regularly participate in the integration of outpatient department meetings, participated in more than 20 outpatient department meetings throughout the year. The outpatient department of medical work and the scope of services made clear provisions. And the outpatient clinic many times to check the work, the inspection of the problems found in the summary, and printed into a book stored in the file. Medical errors and hidden dangers in medical care are found to be further prevented. Regularly carry out medical knowledge lectures, learning medical instruments and medical regulations have achieved certain results.
5, always remember the first physician responsibility system, strict check rounds system and departmental consultation system did not shirk the phenomenon of patients, especially in the rescue of critically ill patients hospital medical staff unity and cooperation in their respective duties, so that each patient has been the best treatment. The whole year our hospital did not rescue patients in place and caused medical disputes occurred.
6, the medical staff strive to improve the service attitude and quality of service, so that patients come to the hospital with hope, satisfaction and return. Each medical staff to facilitate the patient as their own responsibility, urgent patient's urgent, think of the patient's thoughts. All aspects of the convenience of patients. Through the whole hospital medical staff dedicated and unremitting efforts to successfully complete the work of the year.
7, in the hospital emergency rescue patients and surgical personnel, improve the rescue emergency response team and listen to the duty officer system. Medical staff to maintain 24-hour communication close to listen to the duty, no case of patients due to time delay factors and delay the occurrence of the phenomenon of treatment, and get the hospital leadership recognized and the patient's praise.
8, the hospital set up an emergency preparedness team, there are two physicians, four nurses and a driver composed of and participated in many times in the Office and the Development Zone arranged tasks and emergency drills, and get the high-tech zone and the Office of the leadership of the praise.
Second, there are problems:
1, outpatient medical work is cumbersome, both internally and externally, the work of a myriad of things. Often it is not what I want to do, mostly what I want to do, there is no time to calm down from the long-term planning and handling of daily work.
2, to further strengthen the business learning and further study, to improve the hospital's young medical staff of the business and technical level and ability to work. We must take turns to go to the higher hospitals for short-term training and further study.
3, individual departments and individuals still do not think of progress to do a day monk hit a day clock idea, to improve this negative attitude is the next step in the work of the main points.
4, clinical nursing and other departments of the registration is not timely, careful and meticulous. In this case, the next step will be to build a complete registration system to eliminate the existence of human factors.
5, this year's goal is not clear enough, outpatient management is negligent, the scope of business is narrower. The next step is to strengthen the management of outpatient clinics, set work goals, expand the scope of business, the introduction of new technologies.
6, outpatient learning culture is not enough, writing less papers, this aspect needs to be further strengthened.
In short, there are gains and losses in the work of 2017, in the future work still need to work hard, unremittingly grasp the management of the quality of medical care, the work will be done in practice, the implementation of people. Make the outpatient work safe and smooth, and contribute all the strength to the safe medical work of our hospital. Comprehensively improve the level of diagnosis and treatment and service attitude, in order to better serve the masses of patients.
Summary of the work of the Department of Dermatology 4
I outpatient clinic actively responded to the Ministry of Health to determine the "quality of care service demonstration project", and our dermatology department is very honored to have been selected as the hospital's quality care service pilot wards in the seven-month period of activity, the department director and the head nurse worked tirelessly to improve the quality of care and service. During the seven-month activity period, the director and head nurse worked hard to actively lead all nurses to remember the "patient-centered" service purpose, tamping basic care, and solidly promote the work of quality nursing services, towards the goal of "patient satisfaction, social satisfaction, and government satisfaction continue to move forward, as a member of the department of a lot of feelings.
The head nurse inspects the wards every day, and actively rectifies the problems in the ward and the opinions of the patients. Such as for my night q12h infusion frequency, less nurses, there is a potential risk, the head nurse is timely adjustments to strengthen the night staff, to ensure that each patient to get treatment in a timely manner; 16:00 p.m. responsible nurses with medical records for nursing checkups, to understand the patient's treatment on that day, to inform the patient of the second day of the relevant examination, treatment and precautions, etc.. We have strengthened nurse-patient communication and tried to create a comfortable and convenient environment for patients. For example, the nurse on duty for each new patient we receive on each shift has to introduce herself to the patient, the doctor in charge, the nurse in charge, the environment of the ward, the time of rest and relaxation, and the relevant examinations. In the existing conditions of the ward to strengthen the supply of hot water, ready pots and other disposable supplies, increase the extra bed shelves, screens and so on.
We interpret our quality nursing service with practical actions. Such as most of our dermatology patients are elderly, new long-term bedridden patients admitted to the hospital has suffered from constipation, the use of corkscrew after the stool is still not out, our responsible nurse without saying a word little by little with the hand to pick out the stool, and repeatedly instructed to prevent constipation occurs in a way that reduces the pain of the patients, the patients and their families are very grateful, and even thanked us, our nurse responsible for a word! The nurse in charge said, "This is what I should do".
We added a full-time nurse for health education. Every day our health education nurses come to the bedside for each patient to do disease-related knowledge publicizing, dietary guidance, rehabilitation training, etc., teaching by example. The patients and their families listened attentively and said, "We need your knowledge so much, and I hope this work will continue." There are many other quality nursing service activities we have carried out, the patient's smile of satisfaction warms us, the patient's laughter of recovery inspires us, we are confident that the quality of nursing service to continue to do better.
Summary of the work of the dermatology department 5
20 _ X month with joy I went to work, became a caregiver. Wearing a white nurse's uniform, wearing a swallow-tailed hat, taking a light step, smiling towards the patient, this is the first lesson that the head nurse taught me. I originally thought that "nursing" as long as the patient patience, work seriously, hard work is enough, but the fact is not so simple.
This year I have grown a lot. From the department organized by the "smile service, create a sunshine team" activities to the end of the hospital's three a review, from the simple clinical care to the critical myocardial infarction patient first aid, I y understand that, to do a nurse, easy, but to become a qualified nurse specialists, really not easy.
As a qualified nurse, we should have a high sense of responsibility and good professional ethics. To establish "all patient-centered" concept, respect, understanding, sympathy and care for patients, regardless of gender, race, rich and poor patients are treated equally. Not only to care about the patient's condition, but also to strengthen the patient's psychological care and health education. At the same time, there is a need to provide assistance to the patient in the issue of social adaptability, which is also compatible with the "modern health".
To be a qualified nurse, we need to have a solid theoretical foundation and excellent technology, comprehensive development, and keep pace with the times. To adapt to the new era of holistic nursing medical education network, we must have a variety of knowledge, such as computers, foreign languages, humanities and so on. The new era of nursing concept requires nurses not only a health care, but also should be a qualified counselor, missionary, educator, necessary nutritionist and so on. Therefore, a qualified nurse, under the premise of having a solid basic skills, should also continue to learn, continue to work in the experience, and constantly improve themselves.
To be a qualified nurse, you need to have a healthy body, full of energy. Meticulous, serious and responsible for the work. The nurse's clinical work is busy and tiring, and the care of serious patients require always keep a clear mind, energetic, especially in the process of patient rescue, to achieve a rapid response, sensitive, decisive, which are inseparable from the health. Nurses in clinical work should strictly abide by the rules and regulations of the hospital, strictly study the theory of "three basic and three strict", strict aseptic operation and disinfection and isolation, every medical advice should be timely and accurate treatment, and improve the nursing instruments. To seriously follow the nursing level of ward rounds, observe the patient's condition changes, and find problems to inform the doctor in a timely manner.
To be a qualified nurse, whether formal, recruitment, caregiver should have the spirit of ownership, teamwork ability. Nurses face a more complex medical environment and interpersonal relationships, if you are not careful, you will mistakenly enter the minefield, resulting in unpleasant. As a qualified nurse should know that the power of the collective is strong, and must not be detached from the collective, the branch. A drop of water will not dry up only if it is put into the sea, and a person will have power only if he dissolves his own interests with the collective. The collective is the source of individual wisdom, is the melting pot of individual talent and character. A unity and cooperation of the collective, will be for the health of patients, the department of nursing quality improvement and hard work, unity and upward. Unity is strength, collaboration is a sail, people such as water, only unity and collaboration, people **** Jinji, the ship will sail more stable and farther.
As a qualified nurse, there should be a high degree of legal awareness. With the improvement of people's living standards, the patient's requirements for the quality of care are also improving. With the construction of the legal system, the patient's right to information and medical knowledge is growing, the nursing staff will trigger a small negligence of the patient's dissatisfaction or complaint. Therefore, nursing staff is required to continuously improve their legal awareness to update the concept of strict requirements for their own, to avoid quarrels with the patient, carefully check and implement the doctor's orders, standardized operation, a variety of operations are justified, enthusiastic service, and strive to create a good and safe health care environment.
In short, as a qualified nurse, we must love our work, establish good morals, a high degree of responsibility, hard work, down-to-earth and conscientious work. To continue to learn, emancipate the mind, adapt to the needs of the times continue to improve.
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