Resident business is applicable to the following customers
1. A company that has a certain amount of IT equipment, does not want to hire IT engineers, and is eager to reduce operating costs.
2. There are few computer personnel in the company who mainly focus on system integration and software development, so it is difficult to deal with all kinds of complicated daily affairs. IT is hoped that outsourcing will enable the IT department of the company to focus more on its core business.
3. Companies that want to get better service through outsourcing, but don't want to get into trouble, and engineers need some time to respond.
4. Companies that want to standardize and simplify IT event management, but don't want to spend time exploring their own processes.
Extended data
Maintenance scope and content
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1, system management: comprehensively check and deal with the operating system, find hidden dangers in depth, and nip in the bud. Optimize the running quality of the system to make it always in an efficient working state.
2. Software management: facilitate the installation, maintenance and use of software, manage software in a unified way, and avoid problems caused by software version problems.
3. Hardware management: server fault maintenance (file backup, recovery, system vulnerability detection, virus detection, removal, etc. ); Client fault maintenance (including system installation, system recovery, system update and common software installation); Maintenance of common computer peripherals (printers, scanners, etc.). ).
4. Network management: optimize the enterprise network, so that it can always maintain high-speed data transmission capacity and eliminate all kinds of unsafe hidden dangers brought by the Internet age. LAN fault maintenance (maintenance and testing of the existing company's internal LAN to ensure the normal internal network communication and solve network faults, etc.). )
5.IT equipment management: inventory hardware, manage hardware changes, and set user permissions (including user permissions and passwords). ); Make customer documents (including network settings, hardware list, user list and other documents); Optimize IT assets, maximize the benefits of existing IT equipment, timely and effectively purchase new equipment and accessories, and regularly eliminate outdated/aging equipment to provide accurate and reliable basis for the procurement of IT equipment.
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