Halfway through the year, the hospital nursing department has new insights into the work in the first half of the year and makes a summary of the work in the first half of the year. The following is the "Work Summary of the Hospital Nursing Department in the First Half of 2021" compiled by me for everyone. It is for reference only, and everyone is welcome to read it. Summary of the work of the Hospital Nursing Department in the first half of 2021
Half a year of work has passed in the blink of an eye. During this half-year work, the Nursing Department, under the leadership of the hospital leaders and with the support of all the cadres and workers of the hospital, worked hard in the spirit of all With the patient-centered purpose of service, the Nursing Department organized all nursing comrades in the hospital to better complete various nursing tasks deployed by the hospital leaders. The working environment is now summarized as follows:
1. Actively complete the hospital’s tasks Various directive tasks
As a functional department, the Nursing Department can better handle the tasks of uploading and issuing tasks, and handing down information to subordinates. Surrounding the central work of the hospital, we can better complete various tasks assigned by the hospital leaders.
2. Conscientiously implement various rules and regulations
Strict implementation of rules and regulations is the basic guarantee for improving the quality of nursing and ensuring safe medical care. Formulate a training plan for new nursing staff, and carefully conduct pre-job training for new nursing staff, conduct three-based theoretical and operational training and audits, and require a pass rate of 100% to comprehensively improve the professional quality of nursing staff. In 20XX, 3 new nursing staff were given pre-job training, three basic theories, and skill operation training, and were audited, and 3 people entered the probation period.
3. Conscientiously implement various governance systems
1. Strictly control the focus of this month’s work according to the work plan, summarize the problems that existed in the work of the previous month, and propose corresponding rectification steps, Set out the work priorities for next month.
2. Conduct monthly inspections on the quality of nursing care, and provide timely feedback on existing problems at work, so that existing problems can be solved in a timely manner, so that each nursing staff can continue to improve their professional level.
IV. Service quality management
1. Conscientiously implement the nurses’ code of conduct, invite teachers from superior hospitals to the hospital for etiquette training, actively learn doctor-patient communication skills, and use civilized language in work , improve patient satisfaction, promote the relationship between nurses and patients, and shorten the distance between nurses and patients.
2. Conduct telephone follow-up visits, communicate with patients and their families, and rectify problems existing in the interviews.
5. Strengthen the learning of professional skills and improve the professional quality of nursing staff
1. Strengthen the learning of the three basic knowledge of nursing staff. In the first half of 20XX, the three basic nursing theoretical examination will be conducted once. The reference rate is over 90%, and the pass rate is 95%.
2. Actively participate in various business studies organized in the hospital. In the first half of the year, in addition to participating in business studies organized in the hospital, the Nursing Department organized 6 business studies. The participation rate of nursing staff reached 90% Above, expand your knowledge.
3. Provide training and audit on nursing first aid skills to all nursing staff. For example: cardiopulmonary resuscitation, aseptic technique operation, oxygen inhalation technique, ECG monitoring, gastric lavage technique, etc., the pass rate is required to be 100% to improve emergency response capabilities at work.
4. Conduct administrative rounds on clinical departments from time to time every month to standardize nursing management, improve nursing safety, and improve patient satisfaction; conduct business every quarter for special diseases, critical cases, and special cases During ward rounds, supervise nursing staff to learn professional knowledge to improve their professional abilities.
5. Nursing staff learn from each other and cooperate to improve: young nurses learn from the practical experience of old comrades, old comrades learn new knowledge and new ideas from young comrades, and new and old nurses learn from each other and make progress together.
6. Management of Nosocomial Infection and Quality Control
1. The department insists on ultraviolet disinfection of the treatment room and observation room every day to ensure safety in the environment with a large number of patients. A case of cross-contamination occurred.
2. Disposable items should be destroyed in time after use, classified and processed in a centralized manner, and inspected and supervised regularly.
7. Commemorate the 5.12 International Nurses Day and carry out colorful celebration activities
In order to celebrate the 5.12 International Nurses Day, carry forward the Nightingale spirit, enrich the cultural life of the hospital, and surround To implement the Party's mass line education and practice campaign, the Nursing Department organized a celebration campaign for all nursing staff in the hospital. At the same time, medical and technical staff also actively participated in this campaign, which made our program more colorful and strengthened the cadres and staff of the entire hospital. cohesion.
8. Problems
1. Due to the instability of the nursing team, there are many young nursing staff, there is a shortage of professional knowledge, and health guidance for related diseases is not in place.
2. The nursing staff’s basic theoretical knowledge is not well controlled and their emergency first aid knowledge is insufficient, which can lead to insufficient quick action during patient first aid.
3. Some nursing staff have a loose working attitude and only try to complete tasks, and their communication and handling are not in place.
4. The wards in some departments are poorly managed and lack of cleanliness.
In response to the above problems, in the next step of work, it is necessary to strengthen the learning of the three basic theoretical knowledge of nursing staff, strengthen the operational training of the three basic skills, and improve the professional level and emergency first aid emergency response capabilities. Strengthen the training of medical ethics and nurses' behavioral standards, strengthen nurse-patient communication at work, and create a healthy and harmonious nurse-patient relationship. Strengthen ward management to allow patients to receive treatment in a safe and comfortable environment. 2021 Hospital Nursing Department First Half of the Year Work Summary 2
Half a year of work has passed in a blink of an eye, in this half year of work. Under the direct leadership of the dean, nursing department and department leaders, and with the joint efforts of all nursing staff, all nursing staff have successfully completed the service in line with the service tenet of "everything is patient-centered and everything is for the patient". Various nursing tasks assigned by hospital leaders are summarized as follows:
1. Conscientiously implement various rules and regulations
Strict implementation of rules and regulations is to improve the quality of nursing and ensure safe medical treatment fundamental guarantee.
1. The responsibilities of nursing staff at all levels were reiterated, the responsibilities of nursing staff in each shift were perfectly formulated, and various post responsibility systems and nursing work systems were clarified, so that nurses should perform their duties.
2. Adhere to the checking system:
(1) Strict implementation of various checking systems is required. Start from every small link to eliminate loopholes.
(2) Strictly implement the three-check-seven-pair system of nursing operations. Registration, dosing, puncture, changing fluids, etc.
(3) Carefully fill in and complete all registration records.
3. Conscientiously implement various rules and regulations in the hospital
2. Conscientiously implement various management systems
1. Strictly arrange the focus of this week’s work according to the work plan, Summarize the advantages and disadvantages of last week's work, propose corresponding rectification measures, and formulate the focus of next week's work.
2. Check the quality of nursing care every month and provide timely feedback so that each nursing staff can continuously improve their professional level.
3. Earnestly carry out daily tests and daily inspections. Nursing staff will make careful and true statistics of personal workload, business income and other daily work every day. The person in charge conducts random inspections from time to time and identifies problems in a timely manner and solves them promptly.
3. Service Quality Management
1. Conscientiously implement the nurses’ code of conduct, implement nurses’ civilized language in daily work, actively learn doctor-patient communication skills, and actively participate in etiquette organized by the hospital Training, when applied well at work, can improve satisfaction, enhance the emotions of nurses and patients, and shorten the distance between nurses and patients.
2. Carry out health education, issue satisfaction survey forms to patients, (regular or irregular assessment) satisfaction survey results are above 85%, and propose rectifications to problems existing in the satisfaction survey measure.
4. Strengthen business and technical learning and improve the professional quality of nursing staff
1. Increase basic knowledge training for nursing staff to increase their knowledge.
2. Actively participate in various business studies organized within the hospital to expand knowledge.
3. The department asks questions 1-2 times a week in the morning, covering basic theoretical knowledge and specialist knowledge.
4. Organize first aid knowledge training and assess content every month.
5. Encourage every comrade to actively participate in continuing education.
6. Nursing staff learn from each other and improve each other. Young nurses learn from the practical experience of old comrades, old comrades learn from the knowledge of young comrades, and new and old nurses learn from each other and improve together.
5. Management of nosocomial infections and quality control
1. The department insists on ultraviolet disinfection of the infusion hall every day to ensure safety despite the large number of patients, and no case of cross-infection has occurred .
2. Disposable items can be destroyed in time after use, soaked, concentrated, and regularly inspected and supervised, and the concentrations of various disinfectants can be regularly monitored.
3. Report errors and accidents in a timely manner, do not omit or conceal reports, seek truth from facts, have dedicated personnel to manage, and organize discussions, analysis, and characterization in a timely manner. Everyone *** spoke together to attract everyone's attention and avoid causing harm to patients.
6. Problems
1. Because there are few nursing staff and basic care is not in place, sometimes patients’ families are dissatisfied due to long waiting times.
2. Nursing staff do not have a firm grasp of basic theoretical knowledge and lack of emergency first aid knowledge.
3. Individual nursing staff do not work seriously and should pay attention to and correct them in future work.
In the past six months, due to the attention, support and help of the hospital leaders, the nursing work has strengthened internal management and externally shaped the image, and has achieved certain results in the construction of nursing quality and professional ethics, but there are also certain shortcomings that need to be further improvements. I hope the hospital leaders will criticize and correct me! 2021 Hospital Nursing Department First Half Work Summary Three
Time flies, and it is time for a half-year work summary. In the first half of the year, under the correct guidance of the hospital leaders and the Nursing Department, various nursing tasks were successfully completed. work, the nursing work is now summarized from the following aspects:
1. Workload completion status
Outpatient *** cooperated to complete operations: 717 cases, dressing changes: 2478 cases, Infusion: 5286, atomization: 514, TDP: 31, oxygen inhalation: 168, intramuscular injection: 1307, skin test: 1321, the number of surgeries decreased by 69 compared with last year, the number of outpatient dressing changes increased by 509 compared with last year, and the number of infusions increased compared with last year 564 people, nebulization increased by 319 people compared with last year, and oxygen inhalation increased by 105 people compared with the same period last year.
2. In-depth implementation of high-quality nursing services
1. Further carry out high-quality nursing service measures in accordance with the standards of the hospital and the nursing department. Nursing staff strictly implement the outpatient verification system and monitor all patients. Carry out various checks before treatment, implement the verification system, accept supervision from the second-level quality control team of the Nursing Department from time to time every month, conduct satisfaction surveys on outpatients, promptly feed back existing problems to the parties, and implement rectifications within a time limit.
2. Organize nursing staff to participate in the exhibition and evaluation of high-quality nursing achievements organized by the Nursing Department: display the high-quality nursing content, projects, and results carried out by the department. Through the display of nursing units in the whole hospital, it is found that there are still improvements in the work. The in-depth development of service projects has improved the nursing staff's awareness of proactive service and awareness of gaps.
3. Carry out core system month activities in accordance with the requirements of the Nursing Department to strengthen the control of actual nursing quality control in the entire hospital and promote the implementation of the system.
4. Equip a medical guide on the second floor to carry out triage and guidance work. In the early stage of the implementation of the all-in-one card in the hospital, communicate with the publicity department in advance to do a good job in outpatient publicity. Before implementation, take the lead in the hospital In cooperation with the Party and Government Office, the outpatient department organized an emergency drill for the implementation of the One Card, sorted out possible problems, conducted on-site inspections and solved them, standardized the One Card process, formulated a paper version of the process, and distributed it to each clinic to facilitate the operation of the attending doctors. implementation.
3. Strengthen the monitoring of nursing quality, strictly control the quality of nursing, and ensure the quality of nursing
1. Carefully organize nursing staff to learn the various assessment standards specified by the Nursing Department and the quality assessment of the department Standards, implement the second-level assessment of the department, plan in advance and break down the work of the department item by item, set work priorities every week, break down the work group into weekly and daily, nursing staff work according to the plan, and supervise from time to time every week During the inspection, the quality controller will conduct on-site rectification of the identified problems at any time. If the responsibilities are not clear or the opinions are not unified, the nurses will collectively discuss the regulations at the nurse life meeting, or jointly discuss the on-site solutions during the morning meeting.
2. Organize nursing staff to ask questions at weekly morning meetings, and urge those who have not mastered the skills to review them in time until they are proficient.
3. Implement the job responsibility system: Based on the specific new work situation of the outpatient department, the job responsibilities and work standards of each shift of the outpatient department nursing staff have been re-revised so that the nursing staff can do their jobs strictly according to the specifications. , Strictly implement the first-diagnosis responsibility system and nursing safety verification system.
4. Strengthen the management of first-aid items: a dedicated supervisor conducts a comprehensive inspection once a month, the head nurse conducts weekly inspections, handovers between shifts, and spot checks at any time to ensure that first-aid items are always in emergency status and the integrity rate of first-aid items 100%.
5. Strengthen the supervision of disinfection and isolation work: According to the hospital infection management standards, through organizing and learning the requirements of disinfection and isolation standards, nurses can master the principles of disinfection and isolation, strictly implement the hand hygiene system, and the endoscopic instrument decontamination system 2. Quality controllers can conscientiously perform their duties, actively inspect and urge medical staff to strictly abide by aseptic technical operating procedures, and ensure that hospital infection control indicators meet quality standards.
6. Organize discussions on the assessment content and scores involved in the department’s performance appraisal plan, and jointly formulate the performance appraisal plan.
4. Strengthen the management of link quality to ensure nursing safety
1. Conduct monthly inspections of potential nursing safety hazards, strengthen the control of nursing operation links, and hold regular quality control meetings every month to review For problems discovered during ward rounds and daily work, conduct safety hazard analysis, discuss and formulate preventive measures for possible nursing safety hazards to avoid nursing safety hazards, point them out in a timely manner one by one, analyze the reasons, and implement corrective measures. Organize nursing staff to participate in nursing safety knowledge lectures held by the Nursing Department, and organize two nursing emergency plan drills in the first half of the year to allow nursing staff to identify problems, connect links, and implement practical work through the drills, encourage nurses to proactively report adverse nursing events, and organize nursing care Staff learn the classification, standards, and handling procedures of adverse nursing events, and improve nursing staff’s awareness of the prevention of adverse nursing events.
2. Strengthen the observation of outpatients, discover changes in condition, report to the doctor in a timely manner, and assist the doctor to provide accurate and timely treatment, reducing the occurrence of medical care disputes.
3. Strengthen the reasonable scheduling of holidays and weekends, and implement flexible scheduling to meet the needs of patients. The head nurse and quality controller go to the department from time to time to conduct inspections and guidance during holidays and midday shifts to ensure nursing safety.
5. Strengthen standardized personnel training and on-the-job education of nurses to improve the overall quality of nursing staff
1. Conduct hierarchical nursing business learning for nursing staff in the department once a month. The department organized senior nurses to conduct nursing rounds once to further improve the theoretical level of nursing staff and gradually accumulate basic knowledge of nursing staff.
2. Carefully organize nursing staff at different levels to participate in the "three basics" training and assessment within the department and hospital, and strengthen the training and assessment of standardized nursing staff; standardized staff will receive theoretical and operational training and assessment once a month. In the past six months, nurses in our department have participated in 6 nursing operation demonstrations organized by the Nursing Department, and 6 internal department theoretical examinations, operational skills training and assessments, with 66% passing the initial examination and 100% passing rate in the re-examination
3. Strengthen First aid skills training to continuously improve the first aid skills and technical level and emergency response capabilities of nursing staff in the department. In the first half of the year, training and assessment on skills such as nursing emergency plans, cardiopulmonary resuscitation, oxygen delivery, and simple respirators were strengthened for nursing staff, and the assessment pass rate was 100%.
4. Encourage nurses to go out to participate in academic exchanges, various training courses, and academic examinations. In the first half of the year, three people in our department participated in college continuing education and 2 participated in undergraduate continuing education.
5. Nursing staff are encouraged to write papers. In the first half of the year, one nursing paper in the department was published in a national publication.
6. Achievement of various nursing indicators
1. The intactness rate of first aid items reaches 100%.
2. The passing rate of the "Three Basics" theoretical examination is 100% (the passing standard is 80 points).
3. The passing rate of nursing technical operation is 100% (qualification standard is 90 points).
4. The sterilization execution rate of one person, one needle, one tube, and one use is 100%.
5. The pass rate of medical device disinfection and sterilization is 100%.
6. The overall patient satisfaction rate is 95.06%.
7. Existing problems:
1. Young nurses have poor theoretical foundation, and there is a phenomenon of making up for theoretical examinations.
2. Some nurses have poor awareness of proactive service and provide insufficient services to patients, resulting in patients not being able to receive help in time.
3. Some medical staff do not pay enough attention to disinfection and isolation, do not implement hand hygiene enough, and there are repeated signs and rectifications on infusion cards.
4. There are few nursing papers published and no nursing research.
5. The health education column failed to be carried out smoothly according to the specifications.
Summary 4 of the work of the Hospital Nursing Department in the first half of 2021
The first half of 20XX will bring both opportunities and challenges to our First Affiliated Hospital. The review of a tertiary hospital requires tight time, heavy tasks, high standards and strict requirements. It is related to the image and reputation of the hospital, to the subsequent development of the hospital, and to the vital interests of hospital cadres and employees. This is an encouragement and test for the hospital's cadres and employees, and it is also another comprehensive review of the hospital's work, which will play a strong role in promoting the hospital's management work. In the past six months, under the leadership, help and guidance of the hospital leaders, the director of the nursing department and the head nurse of the department, the general mobilization of medical staff has successfully completed various nursing tasks assigned by the hospital leaders. The work situation is summarized as follows: < /p>
1. Continue to develop high-quality nursing services in depth
The focus of nursing work is still to continue to carry out high-quality nursing services in depth, continue to implement the overall nursing work model of responsibility system, and provide patients with comprehensive, full-process, and comprehensive nursing services. Professional and humanized nursing services. In order to better carry out high-quality nursing work, the department nursing team has held multiple meetings to discuss nurse scheduling plans to achieve the optimal configuration, meet the requirements for excellent nursing, and ensure that all nursing work is completed efficiently and with high quality. General nurses are also actively exploring and constantly learning to make high-quality nursing services more precise and detailed, so as to be deeply rooted in the hearts of the people, so as to achieve the goal of satisfying patients, satisfying society, and satisfying the government. This top-level review gave us an opportunity to learn and demonstrate. Leaders at all levels came to our department to supervise, inspect, and provide guidance, which strengthened our work philosophy and improved the quality of our work.
2. Continuously improve hierarchical management
The Nursing Department reiterated the responsibilities of nursing staff at all levels and clarified the responsibilities of various positions and the nursing work system and process. At the same time, our department has formulated standards and assessment systems for nurse level evaluation, and established a nurse position management group to regularly re-evaluate nurses at all levels. Our department has formulated training plans for nurses at all levels to ensure the all-round development and excellent quality of nurses. Every day, our department schedules shifts according to levels and flexibly deploys them. Each shift performs its own duties, ensuring the safe treatment of critical and critical patients. The current levels of nurses in our department are as follows: 2 N3 level nurses, 8 N2 level nurses, 2 N1 level nurses, and 2 N0 level nurses.
3. Strict nursing quality control to ensure nursing safety
In this year’s work, the nursing quality control of our department is led by three members of the nursing quality control team, and all staff Participate and get it done together. Our department has realized the connection between nursing quality control and performance appraisal, further improving the quality of work. The problems existing in the monthly quality inspection are summarized in the work of each nurse. These problems are solved and tracked in a targeted manner. The problems that have been repeatedly emphasized and reoccurring and the individual and performance are linked. Due to the strong pertinence, so Remarkable results have been achieved. At present, most nurses understand the importance of quality control, promptly check the shortcomings of their own work, and proactively correct errors to reduce the workload of quality control members and improve the quality of work. In addition, they carefully study various core nursing systems and improve Each nurse’s risk prevention awareness and safety management capabilities ensure patient safety.
IV. Writing of nursing documents
Every nurse in the general department can skillfully apply the new electronic medical record operating system. Record nursing records in a timely, accurate, complete and objective manner. Timely complete the patient's first admission assessment form, pressure ulcer risk form, fall | fall risk assessment and preventive measures form and corresponding care plan form. Risk assessment follows the principles of admission assessment, regular assessment, and assessment at any time when the condition changes. Document quality control: Responsible nurses conduct self-quality control, promptly check for deficiencies and correct omissions, improve nursing documents, and conduct comprehensive quality control by ward quality control nurses and head nurses. There are problems: there are missing items in the first assessment after admission, the nursing plan is missing, the risk assessment is assessed but the score is inconsistent with the actual score or there is no continuous assessment, the temperature sheet is entered repeatedly for the first time, etc.
Summarize nursing document writing issues every month, discuss the causes of errors, explore solutions, and make improvements.
5. Increase training efforts
Improve the overall quality of nurses and organize regular nurse training with comprehensive content: specialist business knowledge, rare cases and diseases, risk management, hospital infections, first aid techniques, Hospital rules and regulations, core systems, hospital culture, etc. Regular professional professional training has improved each nurse's professional professional ability and reflected our professional characteristics; when encountering new clinical technologies or rare diseases in our department, I will promptly organize all nurses to learn and expand each nurse's professional skills. knowledge; regularly organize first aid knowledge learning and first aid on-site drills to improve each nurse's rescue technology and rescue level; strengthen nurses' learning of scientific management methods, such as quality control circles and PDCA cycles, so that various nursing Work is more organized and constantly improving. In short, I will teach each nurse in accordance with their aptitude according to their level and personal characteristics, so that they can not only do well in their jobs, but also improve their self-satisfaction.
In the first half of the year, we also revised the schedule instructions as required and supplemented the content of flexible schedules; revised the performance appraisal to link it with the reporting of adverse events; and formulated department-specific policies health education to facilitate the development of nursing work; a new bedside card was produced, which is more suitable for high-quality nursing content; at the same time, patient health education meetings were held every Thursday afternoon to strengthen the communication between nurses and patients and improve the nurses' ability to work with patients. status in the eyes. Maslow once said: Self-actualization is our highest need. For this reason, we must make unremitting efforts and not be satisfied with the status quo. Dissatisfaction is the wheel of upwards. Only dissatisfaction can lead to pursuit; only continuous pursuit can make continuous progress. In next year's work, we will maintain our good working methods and styles and continue to work hard on the shortcomings!