Exporting enterprises to receive orders often through the certification body in the country to obtain the relevant international certification, and the domestic quality of these
certification bodies vary in quality, the choice of the wrong certification body will result in a variety of losses such as exports, so the choice of certification bodies must be careful.
How to choose the export certification body?
In the domestic certification body is still not perfect, how should enterprises go to choose the certification body? This reporter interviewed a number of representatives of the voice.
Enterprises: insiders value the brand of the certification body
For the phenomenon of cheating in some industry certification, Guangzhou Sanrui Medical Devices Company, Quality Department, Zhao Binggang, said the cheating problem depends on the certification body responsible for the audit. Reputation, high quality of service certification bodies generally do not relax the requirements of enterprises, because it also has to take into account the reputation of their own companies. Some small companies have certification, but customers do not recognize its products, may be due to its certification is mixed. He said people in the business would not normally look at what a company has been certified for, but rather which certification body it has been certified by.
Association: the certification body has the responsibility to help companies continue to improve
Liu Hua, executive vice president of the Guangdong Medical Devices Industry Association, believes that "there are many choices for certifications such as CE, ISO, etc., and that companies should choose more of the certification bodies with good brands."
At the same time, he pointed out that the certification body is through the international and domestic government or authoritative institutions and departments to grant certain organizations the right to certify, these certification bodies are qualified to certify. The certification body must have a set of experts, professionals, these auditors have a considerable understanding of medical devices and the corresponding certification rules, they are after professional training, and finally obtain the qualification certificate in this area to become an auditor.
Liu Hua believes that the certification body accepts the commission to certify the enterprise, it has the responsibility to help the enterprise to continue to improve in order to narrow the gap with the certification standards and ultimately through the certification.
Hong Kong Quality Assurance Agency: choose the certification body to consider nine factors
Hong Kong Quality Assurance Agency, South China Regional Manager Peng Wenjun listed the following nine factors:
1. Certification body's qualifications and accreditation
Operation in the country's certification bodies, both domestic and foreign institutions, are required to be in the National Certification and Accreditation Supervision Committee for the record, to accept supervision.
2. Audit team level
For example, the entry requirements for auditors? How about industry requirements? For example, the Hong Kong Quality Assurance Agency, auditing staff more than 60 professionals, auditors are required to have 5-10 years of industry experience, familiar with the industry and certification-related procedures. Moreover, Dr. Nigel Croft, the head of ISO/TC176 committee responsible for ISO9000:2000 revision, is the technical advisor of HKQAA to ensure that HKQAA audits maintain the international first-class level. And now many certification bodies in the market in order to control costs, a large number of part-time auditors, so that the auditor's qualifications, professionalism, ethical standards are difficult to control.
3. Understanding of the certification body on the auditor's arrangements
Certification industry has a specific Economic and Industrial Classification (EAC), the auditor is required to "insider auditing insider". However, driven by the interests of various parties, some certification bodies will appear across the audit phenomenon, enterprises should pay attention to the certification body's industry advantages, past reputation, customer groups, etc., in order to avoid the occurrence of these situations.
4. Audit services, reputation and brand of the certification body
Since the current management system is developing rapidly, the new management system standards continue to emerge, so companies should consider the future needs of the choice of organizations should be able to provide a variety of different systems audit. The reputation and brand name of the certification body is also very important, and many buyers have changed their request from "Is it certified?" to "Which certification body is it? has changed to "which certification body is certified?"
5. Certification body's industry advantage
Each certification body will have their advantage of the industry, to some extent, on the one hand, this aspect of the certification body in the industry's auditing experience and the level of auditors; certification body's advantage of the industry's clientele can also reflect the status of the certification body in the industry.
6. The quality of its certified customers
Customers certified by the organization, to a large extent, also reflects the level and positioning of the organization. In general, the certification body will publish a list of certified customers.
7. Whether there are violations or too commercialized
The certification industry is quite different from other business operations. Certification has a considerable number of requirements and guidelines, and most of these are matters of principle. It is not possible to reduce or change the requirements based on commercial or market considerations. Such as in the ISO9000 audit there are clear provisions, according to the size of the enterprise to determine the number of auditor days, which can not be arbitrarily increased or decreased. But some certification bodies, in order to have a more cost-effective, the requirements of the audit of 10 people days reduced to two or three days, which is a serious violation of the certification rules.
And in other service industries advocated the "one-stop" service, and can not be applied in the certification industry. Especially in the consulting and certification audit, must be carried out separately. Whether international or national are clearly pointed out that can not provide certification and consulting one-stop service. Because this will cause a conflict of roles, i.e., referees and coaches can not be the same person relationship.
8. The direction of enterprise development and product orientation 9. Value-added services of certification bodies