Legal analysis: find the local health department, or the mayor of the Ministry of Health, and now the media, but there is no evidence that it is best to demolish the health department, the local health bureau, they generally as long as there is a demolition of the dean of the pressure.
General hospitals have a complaint phone number in the lobby, or a complaint mailbox and then there is the dean's mailbox and so on. The general hospital medical department, medical department of a kind of institutions are specialized institutions to deal with medical disputes, but first there should be more obvious doubt.
Legal basis: "Hospital Complaints Management (for trial implementation)" Article 16 The hospital should set up a doctor-patient relationship office or a designated department to undertake the unified management of hospital complaints (hereinafter collectively referred to as the complaint management department). Complaints management department to perform the following duties; (a) unified acceptance of complaints; (b) investigation, verification of complaints, put forward processing advice, timely response to the complainant; (c) organization, coordination and guidance of the hospital's complaint handling; (d) regular summary, analysis of complaints, put forward to strengthen and improve the work of the views or suggestions. Article 17 of the Hospital Complaint Management Measures (for trial implementation) The complaint management department of hospitals above the second level shall be equipped with full-time staff, while other hospitals may be equipped with part-time staff according to the actual situation. Hospitals should provide the necessary workplace and conditions for the complaint management department and its staff, to protect the staff's work treatment and personal safety. Reception places to install video cameras and recording devices, should do a good job of inventory.