The significance of management;
1 is a quality standard and target.
2. It is a set of scientific tools and management methods, and adopts the process of DMAIC (improvement) or DFSS (design) to design and improve the process.
3. This is a management strategy. Six sigma management is a process innovation method, which aims to improve customer satisfaction and reduce operating costs and cycles. It is a management method to improve the operation quality of the organization's core process and then improve the profitability of enterprises. This is also the business strategy for enterprises to gain competitiveness and sustainable development ability in the new economic environment.
Extended data;
Advantages of suitable horse management;
1, improve enterprise management ability
Six sigma management is driven by data and facts. In the past, enterprises' understanding of management and management theory was more oral and written, but Six Sigma turned these into practical and effective actions. Six-horse management has become synonymous with pursuing perfect management.
Save enterprise operating costs
For enterprises, all defective products are either scrapped, or need to be reworked, or need to be repaired and replaced at the customer's site, which requires enterprises to pay the price.
According to the statistics of the United States, the cost of a company to implement the six management standards for horses is directly related to the quality problem, accounting for 10%- 15% of its sales revenue. During the period from 1987 to 10 of 1997, Motorola saved1400 million dollars due to the implementation of six-horse management. The implementation of Six Sigma Management saved Honeywell $600 million in 1999.
3. Increase customer value
The implementation of six sigma management can make enterprises realize a virtuous circle from understanding and meeting customer needs to maximizing profits. The company first understands and grasps customer needs, and then adopts the six sigma management principle to reduce randomness and error rate, thus improving customer satisfaction.
After the introduction of six sigma management, the medical equipment department of General Electric created a new technology, which brought about a revolution in medical testing technology. It used to take 3 minutes for patients to have a general examination, but now it only takes 1 minute. The equipment utilization rate is improved and the detection cost is reduced. In this way, companies, hospitals and patients are very satisfied.
4. Improve the service level
Because Six Sigma management can be used not only to improve product quality, but also to improve service process, thus greatly improving customer service level. The six sigma management teams of General Lighting have successfully improved the payment relationship with Wal-Mart, the largest customer, and reduced 98% of billing errors and disputes, which not only accelerated the payment speed, but also promoted mutually beneficial cooperation between the two parties.
5. Form a positive corporate culture.
Under the traditional management mode, people often feel at a loss, don't know their goals, and work is in a passive state. Everyone knows what to do by implementing 6σ management.
The whole enterprise is full of enthusiasm and efficiency. Employees attach great importance to quality and customer requirements and strive to do their best. Through training, they have mastered standardized and standardized problem-solving methods, and their work efficiency has been significantly improved. With strong management support, employees can focus on their own work and reduce and eliminate fire fighting activities at work.