The rapidity of light, a blink of an eye will be over, and will usher in a new job, new challenges, to make a plan for the future work. But the work plan to write what content is correct? The following is my collection of departmental nursing quality control work plan sample (selected 5), only for reference, I hope to help you.
Department of nursing quality control work plan 1
Strengthen the quality of nursing management, to protect the life safety of patients, to maintain the quality of nursing continuous improvement program: according to the hospital and the Department of Nursing 20 ** work plan and objectives, the development of 20 ** Internal Medicine Nursing quality control work plan is as follows:
a. Nursing quality quality of the quality control principles:
Nurse manager - departmental nursing quality controller - all nurses involved in quality management monitoring, implementation of continuous improvement of nursing quality, the full implementation of quality control work.
Second, the establishment of quality control group:
Group leader:
Group members:
Third, quality control inspection division of labor:
1, basic nursing, special nursing quality management and assessment.
2, emergency drugs and equipment, nursing document writing quality control, three basic three strict training and assessment.
3, the implementation of nursing rules and regulations, quality control of hospital sensory, cleaners, caregivers management.
4, patient opinion survey, discharge follow-up, common drugs and substances management.
Four, nursing quality management implementation program:
(a) to further improve the nursing quality standards and workflow.
1, combined with clinical practice, and constantly improve the quality control system, and further improve the nursing quality assessment content and scoring standards, such as ward management, basic care, special, first-class care, disinfection and isolation, the writing of nursing documents, first aid management, nursing safety management, etc., and nursing quality assessment and analysis every month, and the development of appropriate corrective measures.
2, the head nurse, departmental nursing quality control officer at any time to monitor and correct the problems in nursing work, the problem of outstanding in the morning meeting for the notice, so that nurses know the existence of the problem and the solution.
3, regular monthly inspection of various items and drugs, emergency vehicles, timely detection of expired items and drugs. To ensure the safety of medical care.
(2) the establishment of an effective nursing quality management system, the formation of a group of nursing staff with a wealth of work experience to participate in nursing quality control, in order to protect the quality of nursing work.
1, the implementation of the head nurse, departmental quality control officer quality control network, the gradual implementation of everyone involved in quality management, to achieve the goal of full quality control.
2, play the role of nursing quality monitoring group, focusing on link quality control and key issues of rectification effect tracking. The implementation of the principle of combining the usual inspection and monthly inspection, focusing on the combination of comprehensive inspection.
4, increase the implementation, supervision and inspection efforts, pay attention to the supervision of the quality of nurses operating procedures. Grasp the quality control management, so that everyone participates, *** with the gatekeeper, to ensure quality, give full play to the work of nursing quality control officer, full participation in nursing management, inspection records, analysis, evaluation and improvement measures.
5, improve the nursing quality control management system, responsibilities, the existence of difficult problems in nursing to discuss, analyze, put forward effective corrective measures.
6, strengthen the management of nursing defects, nursing disputes, adhere to the strict supervision of the quality of each work link, found that the safety hazards, take timely measures to nip nursing errors in the bud.
7, strengthen the medical care laws and regulations of training to improve the legal awareness of nursing staff, according to the law from the nursing, protection of patients and nurses of their own legitimate rights.
8, strengthen the nursing staff formal operation, and assessment. Timely detection of problems in the operation and timely correction.
9, each class of nurses every shift on the doctor's orders to check, the head nurse weekly check to ensure the correct implementation of the doctor's orders.
10, the daily nursing document writing check, discharge medical records by the nurse in charge of the initial review, the head nurse final review and submit to the case room.
11, the establishment of nursing safety management, nursing safety knowledge training every month, explaining the hospital hospital and outside the hospital nursing problems, in order to strengthen the safety awareness of nursing staff, and sound safety early warning work, timely search for nursing safety hazards, the implementation of the weekly focus on finding safety problems, and analysis, and put forward improvement measures.
Departmental nursing quality control work plan 2
First, strengthen the details of management, cultivate good working habits.
Details determine the quality of the Obstetrics and Gynecology Department randomly, usually poor working habits, do the head nurse is busy with day-to-day affairs, negligent management, 20xx year will focus on the daily work of quality control, from the smallest thing, the quality control of the work of the work of the daily work, weekly quality control of one to two, the formation of norms, so that the staff of the unit is also in the quality control of the gradual formation of good habits, reduce The quality control work will be carried out throughout the daily work, one or two times a week, forming a standard, so that the staff of the department will gradually form good habits in quality control, reduce the laziness and coping mentality, and really start from the convenience of work and management. In addition to playing the role of quality control officers and responsible nurses, some of the daily quality control work to them to improve the awareness of participation, mobilize the whole department to participate in the management of the effective improvement of self-management awareness, improve the efficiency of the management of the department.
Change the situation in previous years to cope with room visits, by the bedside nurse is responsible for the selection of medical records, the real selection of difficult medical records in the department, writing nursing plans, responsible nurses are responsible for the discussion of the disease of doubtful, difficult nursing problems, brainstorming, and put forward solutions to solve the problem, to achieve the purpose of improving the level of business, to solve the problem of nursing. At the same time, the process of discussion is also the process of learning, learning the knowledge of specialized diseases, standardizing the nursing routine of specialized diseases, each standardizing a specialized disease, the nursing routine of such diseases will be applied to the daily work, and gradually improve the standardization of nursing work.
Second, strengthen the business learning, improve the overall professional level.
Strengthening specialized business knowledge learning, systematic study of obstetrics and gynecology, perinatal knowledge, neonatal resuscitation, obstetrics emergency care and emergency procedures, the whole department staff to participate in the preparation of the class, we take turns, once a month. And obstetrics emergency evidence of rescue exercises, everyone passes, to improve the emergency response ability and specialty care level.
Third, the design and use of specialized health education manuals to strengthen the health promotion work.
The design of specialized health education manuals, divided into neonatal health manuals, puerperal health manuals and gynecological disease health manuals, will be the health knowledge expressed in the form of concise, clear language, the design of a fresh layout, to attract patients to really understand the knowledge. At the same time, we standardize the content of the departmental health education, the production of nursing staff health education manuals, the formation of an integrated health education content, departmental backup, everyone mastered, and effectively improve the work of health education.
Four, apply for nursing research projects, carry out scientific research.
Has applied for nursing research projects: the effect of Chinese medicine paste to promote lactation observation and research. During the year, the effect of comprehensive observation and research, statistical analysis, write a research paper, report the application materials. And asked the whole department to participate in scientific research projects, learning to carry out scientific research knowledge, improve the overall quality of all kinds of personnel and professional level.
V. Strengthen the management of the maternity ward, to complete the daily work and quality control work.
Maternity ward management is a weak link in the management of the department, maternity ward handover and checking work has not been able to systematically implement the 20xx maternity ward management work refinement, each work to designate a person in charge of the team leader is responsible for the overall quality control work, comprehensively improve the management of maternity ward. At the same time to strengthen the hospital infection control and monitoring work, to complete the nursing quality control and management.
Department of nursing quality control work plan 3Nursing services are ultimately embodied in the protection of patients' lives, according to the hospital quality management year "quality, safety, service, cost" requirements, quality management must be carried out throughout the nursing work, so it must be closely around the quality of this line, according to the hospital and the nursing department work plan, develop nursing quality control plan. The work plan, the development of nursing quality control program to ensure that the quality of continuous improvement.
A nursing quality control principles
The implementation of the nursing department under the leadership of the President - the head nurse - all nurses of the three-level quality management and monitoring, the implementation of the continuous improvement of the quality of care, the full implementation of the quality control of the front to strengthen the special quality control and implementation of the dispute defects. The company has also implemented the safety warning management.
Second, the nursing quality management implementation program
(a), to further improve the nursing quality standards and workflow.
1, combined with clinical practice, and constantly improve the quality control system, and further improve the nursing quality assessment content and scoring standards, such as ward management, basic care, critical care, disinfection and isolation, nursing document writing, etc., and monthly development of key monitoring content and tracking of existing problems.
2, the head nurse, departmental nursing quality controller at any time to monitor and timely correction of nursing problems, the problem of outstanding in the morning meeting for the notice, so that nurses know the existence of the problem and the solution.
3, regular monthly inspection of various items and medicines, emergency vehicles, timely detection of expired drugs and items to ensure the safety of medical care.
(2) Establish an effective nursing management system and develop a good nursing quality management team.
1, continue to implement the three-level quality control network to the nursing department - nurse manager - departmental quality control officer, and gradually implement the participation of everyone in quality management, the implementation of the quality control objectives of the whole staff.
2, play the role of nursing quality monitoring group, focusing on link quality control and key issues of rectification effect tracking. The implementation of the usual inspection and monthly inspection combined with the principle of focusing on a combination of comprehensive inspection. To do a weekly focus, a comprehensive inspection once a month, and will check the situation in a timely manner to the Ministry of Nursing feedback.
3, increase the implementation, supervision, inspection efforts, pay attention to the supervision of the quality of the nurse operation process, grasp the quality control management, so that everyone participates in the *** with the gatekeeper, to ensure the quality, give full play to the work of the nursing quality controller, full participation in the nursing management, there are inspection records, analysis, evaluation and improvement measures.
4, improve the nursing quality control management system, responsibilities, quarterly meetings to discuss, analyze, and put forward effective corrective measures on the difficult problems of nursing.
5, strengthen the management of nursing defects, nursing disputes, adhere to the strict supervision of the quality of the work link, found that the security risks, take timely measures to nip nursing errors in the bud.
6, strengthen the medical care laws and regulations of training to improve the legal awareness of nursing staff, according to the law from the nursing, protection of patients and nurses own legal rights.
7, strengthen the nursing staff formal operation, and assessment. Timely detection of problems in the operation, and timely correction.
8, the section of the nurse every shift on the doctor's orders to check, the head nurse weekly check to ensure the correct implementation of the doctor's orders.
9, the head nurse daily check on the nursing document writing, discharge medical records by the responsible shift nurses first review - medical insurance section - the head nurse review - medical and nursing department final review and archiving (case room).
10, the establishment of nursing safety management, monthly nursing safety knowledge training, explaining the hospital hospital and outside the hospital nursing safety issues, in order to strengthen the safety awareness of nursing staff, and sound safety early warning work, and timely search for nursing safety hazards, the implementation of the weekly focus on finding safety issues, and analysis, and put forward improvement measures.
Department of nursing quality control work plan 4
First, the guiding ideology
Socialist theory with Chinese characteristics as a guide, adhere to the law practice, scientific development, people-oriented concepts, wholeheartedly for the patient service, the patient's satisfaction is our perpetual pursuit of the service purpose. With the nursing staff three basic and three strict training, nursing quality management, the hospital nursing team into a high quality of service, strong business ability, good spirit of solidarity and cooperation, welcomed by the patients nursing team.
Second, the work of the target
1, the work of the quality indicators:
① instrument disinfection qualification rate of 100%
② rescue instruments intact rate of 100%
③ basic nursing care qualification rate of ≥ 90%
④ holistic nursing care ≥ 90%
⑤ Critical patient care qualification rate of ≥90%
⑥ nursing technical operation qualification rate of ≥95%
⑦ annual bedsores ≤ 1%
⑧ nursing document writing qualification rate of ≥95%
⑨ nursing accidents 0
⑩ hygiene management: ward corridors are clean, neat, bright glass, toilet without odor.
2, nursing services:
① Patient satisfaction with nursing staff ≥ 95%
② clothing management: the implementation of the caregiver management, clean clothing without damage, timely replacement.
Third, the work of the task
1, to improve the attitude of service, promote active smile service as one of the important content of nursing work, grasp.
2, continue to grasp the quality of care and continuous improvement, good link quality, strict implementation of the "three checks, eight, a note", the details of the management as one of the key elements of the quality of care management in 20xx, the implementation of the rules and regulations, strict technical procedures, to strengthen the safety awareness of nursing staff, to eliminate the occurrence of nursing accidents. To eliminate the occurrence of nursing accidents, reduce nursing errors to a minimum.
①Strict implementation of the long inspection system, weekly inspections, found that the problem is resolved in a timely manner.
② Section of the monthly organization of business learning, nursing room, quality assessment, the existence of problems, the quality of analysis will be held to find the reasons for the timely resolution.
3, strengthen the quality of nursing staff and basic skills training.
① Strengthen the long skills training, so that the long of the 25 technical operations proficiency, point to point, drive the whole comrades, key departments in accordance with the Department of Nursing arrangements for the organization of departmental staff for technical operations training, so that they are proficient in the department of commonly used technical skills, and strive to do a good job of the department, the specific contents of the details of the business learning and training program.
② long organization section staff skills training and assessment.
4, strengthen the safety management
① Critical patient management: intensive care patients to set up special care, develop care plans and implementation; primary care patients to record intensive care record sheet, critical condition of the care plan, record the condition of the class; secondary care records 2-3 times a week.
② pressure ulcer management: long-term bedridden patients, regular turning, massage, take appropriate measures to prevent the occurrence of pressure ulcers.
③ Preventing injuries: For patients with mobility problems, assist the patient to carry out a variety of medical examinations, and for those who are irritable, add bed stalls and stay with a companion, and take protective measures to prevent injuries.
④ Report errors once a month, and organize analysis and discussion to develop improvement measures.
5, strengthen the disinfection and sterilization work to prevent nosocomial infection.
Department of nursing quality control work plan 5
In order to conscientiously implement the focus of the hospital in 20xx, around the "patient-centered, quality as the core", the full implementation of quality management standards, and continue to strengthen the scientific and standardized management of nursing care, to promote the quality of nursing care to improve, and to achieve "To provide patients with high-quality and safe `care, excellence in nursing" this service goal, according to the spirit of the Department of Nursing, combined with the actual situation of my department, the development of nursing management goals and plans are as follows:
1, update the concept of nursing management and service, improve the quality of care. To do people-oriented, focusing on humane service, in-depth development of good "patient satisfaction in the department" activities. Strict implementation of the protective medical system, at any time for the sake of the patient, the patient's condition, surgical effects, surgical complications, etc. do not arbitrarily judge, reduce the patient's psychological burden. Effectively change the service concept and work mode, to ensure that the best nursing work state for patient services, to meet all reasonable needs of patients, to create a warm and comfortable hospitalization environment for patients, to achieve the patient's satisfaction with the nursing work ≥ 95%. The work focuses on strengthening communication with doctors, collecting patient information, obtaining understanding, trust and support, and constantly improving the quality of internal services in order to better cooperate with the treatment, to achieve the clinician's satisfaction with the nursing work ≥ 98%.
2, to strengthen the quality of care and safety management, to ensure that the annual accident rate of zero. Develop strict departmental rules and regulations, regularly organize discussion and analysis of errors and accidents, and put forward corrective suggestions for recurring problems to eliminate the occurrence of errors and accidents. Utilizing the morning meeting, nursing business study and other forms to enhance the service consciousness of nurses, to do active service, warm reception, careful introduction. Various nursing treatment operation to greet the patient, the use of encouraging language, gentle movement, so that patients feel the warmth of loved ones.
3, strict compliance with the "Hospital Infection Management Code", seriously implement the "disinfection and isolation system". Further improve the work system of each class, strictly control the flow of personnel. Strict implementation of aseptic operation techniques, the violation of the principle of asepsis of people and things to give timely correction to prevent nosocomial infections, so that one person, one needle, one tube implementation rate of 100%, the infection rate of aseptic incision ≤ 0.5%, the routine disinfection of instruments sterilization pass rate of 100%.
4, do a good job in the management of emergency medicine, to ensure that the emergency medicine intact rate of 100%. Each shift handover carefully check, so that the perfect spare, the account in line with the goods. Strengthen the nursing staff first aid knowledge, rescue work procedures, rescue drugs, rescue instrument use training, to achieve everyone skilled grasp and application. Receiving emergency patient notification, can in the shortest possible time quickly start surgery rescue, and can be agile, flexible, skillful with the rescue work.
5, according to the "Sichuan Province, medical and nursing writing standards" requirements, to strengthen the management of writing nursing documents, to write carefully, timely, standardized, and the actual nursing process in line with the nursing document writing pass rate of ≥ 95%.
6, strengthen the nursing staff on-the-job training efforts, and constantly improve the level of business skills. Nursing staff three basic level average ≥ 85 points; nursing technical operation pass rate ≥ 95%; support nursing staff to participate in continuing education learning and training, continuing education credits per person per year ≥ 25 points. Encourage nursing staff to participate in self-study, correspondence courses and various study classes and seminars, so that nursing staff can keep abreast of the new dynamics of the development of nursing and new theories and technologies related to nursing, and constantly improve the nursing staff's business level to better cooperate with the surgical department to carry out new business and new technologies. Encourage the nursing staff to actively write papers, and strive for the whole department to publish or exchange ≥ 1 paper in publications above the municipal level. In accordance with the nursing training program to arrange for personnel to go out for further training and learning, to improve the level of specialty care, so as to drive the technical level of the whole department.
7, in strict accordance with the fee standard charges, to do should be collected, should be collected not leakage. In case of doubt and dispute timely verification and processing. Regularly count and collect medical and office supplies in the department to reduce waste and loss. Specialized personnel responsible for the maintenance of medical equipment, to achieve the performance of instruments and equipment and the use of the situation in mind, to ensure the normal operation of the clinical.
8, the establishment of a perfect nursing quality control system, the department of quality control team to increase self-examination, found that the problem of timely improvement; regularly find nursing hidden danger and analysis and feedback, so that the work of the program, standardization. Through the statistics of the total number of hospitalized patients, satisfaction surveys, the presence of errors and negligence and complaints, the nursing department quality control, improve and promote the nursing work, and continuously improve the quality of nursing care in my department.
9, strengthen the management of clinical teaching, do a good job of teaching. According to the requirements of the internship program to develop a teaching plan and arrange for specialists to teach, according to the clinical teaching experience and constantly improve the teaching method, strengthen the teaching teacher teaching ability to train and improve, seriously implement the "360 project", and successfully complete the work of teaching.
10, do a good job of preparing for the relocation of the new ward building. The quality management standards of the Ministry of Nursing are implemented seriously to strengthen the quality control of undergraduate nursing, further standardize the nursing workflow, carry out quantitative assessment and quality analysis on time, and the quality control indexes meet the requirements of the quality objectives of the Ministry of Nursing. Organized to learn the knowledge of the new surgical care, for the relocation of the ward building to do all the preparatory work.
11, all nursing staff in my department will be in the hospital and the nursing department under the leadership of the close cooperation with clinicians, to ensure medical safety, improve service attitude, improve the quality of care, to ensure that the quality control indicators to meet the quality of the Ministry of Nursing target requirements, to create good social and economic benefits.