Quality Control Sample Management
Authorized personnel can monitor the testing work by adding control samples, the system provides a variety of quality control sample management, including external parallel samples, external blank samples, external parallel code samples, external blank code samples, internal parallel samples, internal blank samples, plus standard samples, standard samples. Support various types of QC graphics, including trend graphs, control graphs, quality distribution graphs, unqualified items ranking graphs, grade frequency distribution graphs, etc.
Data Traceability and Auditing
Authorized personnel can call up all original records associated with the data at any time when querying the data. Anyone who modifies the data intentionally or unintentionally will be automatically recorded by the system, and authorized users can browse the modification records. The modification information records the original data, the modified data, the modifier, the modification time and the reason for modification, etc.; the data audit information also includes the data audit, refusal to audit, re-sentencing, re-testing and replacing, testing samples and items added or subtracted, and the modification of the original record sheet.
New Method Confirmation
Establishing the management process of standard methods, non-standard methods and method deviation, and paperless management of the whole process from application, confirmation to archiving.
Preventive measures
Establish the management process of preventive measures, and manage the whole process of preventive measures from registration, implementation, evaluation to archiving.
System Review
Establish the management process of internal audit, management review and external audit, and paperless management of the whole process from the formulation of audit plan, approval, implementation, non-conformity correction and verification, formation of audit report to archiving.
Complaint Handling
Establish customer complaint management process, from complaint registration, acceptance, investigation, handling, archiving to customer feedback for the whole process of paperless management.
Nonconformity handling
If nonconformity occurs during the testing process, the relevant staff will record the description of the nonconformity objective facts and apply for corrective measures; the corrective measures will go through an approval process, and after confirmation by the person-in-charge, the relevant staff will be designated to implement the corrective measures, record the corrective measures implementation, and verify the validity of the corrective measures.
Quality Exception Handling
If there is a quality failure, the quality exception handling process can be activated.
Satisfaction Survey
Record the feedback of the laboratory service users, establish the satisfaction measurement index system, and calculate the satisfaction index.