Source:Beijing Youth Daily
Beijing Friendship Hospital (Tongzhou Campus) officially opened yesterday after half a year of trial opening, ending the history of the city's sub-center without a tertiary hospital. At present, the Tongzhou hospital district opened 493 beds, outpatient weekday average daily outpatient volume of 2,400, the highest single-day outpatient volume of 2,800, specialist number accounted for 35%. The new hospital district continues to explore attempts to improve the experience of medical treatment, such as creating a smart hospital, three-quarters of the patients to achieve the full process of self-service, in the fever and intestinal outpatient pilot self-service small micro-pharmacy, reducing the patients to run and queuing, the outpatient expert number source has been adjusted, the afternoon of the expert number source than last year's increase of nearly 10 percent.
More than 100 self-service machines
Provide full-process services
Wang Zhenchang, a member of the Party committee and vice president of the Beijing Friendship Hospital, said that the hospital is relying on the "Internet ＋" technology to build a "smart hospital. The hospital is relying on "Internet +" technology to build a smart hospital. There are more than 100 self-service machines in the hospital, which can provide patients with the whole process of outpatient services from buying medical records, building cards, taking numbers, printing test results, paying fees (supporting a variety of payment methods), printing invoices, and so on. At present, Tongzhou Hospital has a high degree of informatization, with the outpatient appointment registration rate reaching 86%, the waiting time for appointments being as accurate as half an hour, and more than three-quarters of the patients realizing outpatient self-service in the whole process. Yesterday morning around 11:00, the patient's family Ms. Li is a multi-functional registration self-service machine for her mother-in-law to get a number. Her family lives in Yanjiao, for this hospital experience, Ms. Li has a deep feeling: "My mother-in-law suffers from cerebral infarction, just gave her a neurological number, before going to the city hospitals to see a doctor, the road will have to spend an hour or two, now as long as half an hour to come to see a doctor, the hospital has a professional doctor, and the environment is good, trustworthy.
This is the first time I've seen this.
Fever, intestinal clinic
Pilot self-service medicine
It is worth mentioning that, in order to realize the patients less running, less queuing, combined with fever clinic, intestinal clinic drug categories, fewer prescriptions and other characteristics of the fever clinic and intestinal clinic in Tongzhou hospital area has been started to pilot self-service small micro-pharmacy, and the equipment is now in use.
In the fever outpatient medicine, a self-service small micro-pharmacy about two meters high is very eye-catching. This is by the hospital information center and the Department of Medicine *** with the exploration of self-service drug equipment, which stores 108 kinds of drugs. After the patient has paid the bill, with the bar code on the payment voucher, you can go to this machine to scan the code to get the medicine. This self-service micro-pharmacy through the docking system with the clinic, access to prescription data, check the patient's information is correct, start dispensing and drug verification, verification is correct, the patient will be prompted to take the medicine in the mouth of the medicine and drug dosage guide small strip, the whole process of voice and text guidance operation, convenient and fast. The doctor will also update the drugs stored in the device at any time.
Wang Zhenchang said, this 24-hour small self-service pharmacy project to carry out the application can not only improve the efficiency of the drug collection link, to avoid crowded caused by viral cross-infection, but also expand the medical space, save labor costs, thereby improving the quality of pharmacy services, so that the pharmacist can better serve the patient.
Set up 155 non-fasting blood items
Increase the number of afternoon specialists
Usually, it is believed that the blood collection should be done in the morning, but also on an empty stomach. However, the Beijing Friendship Hospital innovative test mode, there are 155 checking projects to realize the "non-fasting blood". "Non-fasting projects instant blood collection" refers to the part of the test project is not affected by the general diet, the patient does not need to deliberately fasting to blood collection, can be in the hospital routine working hours at any time for blood collection operation.
After the change in the test service model, the outpatient testing process has also been adjusted accordingly. The clinician prescribes the applicable blood collection items according to the patient's condition, and informs the patient which items can be completed through the non-fasting blood collection mode. The patient chooses whether or not to undergo non-fasting blood collection according to his/her actual situation. If you choose non-fasting blood collection, you can choose to be scattered in the outpatient clinic working hours in the outpatient clinic building 2-7 floors of the various blood collection room to complete the blood collection.
Currently, Beijing Friendship Hospital carries out 155 non-fasting blood collection programs***, with a daily specimen volume of about 300-350 tubes, and the corresponding reporting time is advanced by at least half a working day. On this basis, Beijing Friendship Hospital has also adjusted the outpatient specialist number source, and now the afternoon specialist number source has increased by nearly 10% compared to 2018, which has diverted patients from the morning outpatient clinic, effectively reduced the waiting time, and improved the patient's experience.
Sinking medical resources
Deepening territorial integration