Hello, I'm Sam, and I will work with you in the new year.
We are helping you arrange the production before February.
Your order has been scheduled for production before February.
Only in February, due to the China New Year, our employees had a long vacation.
However, our employees took a long vacation during the Lunar New Year holiday in February.
I just started working now. Tomorrow will be March. I will supervise the factory to finish as soon as possible.
They just got back to work. With March approaching, I will ensure that the production is completed as soon as possible.
I am deeply sorry for the delay of your time, and hope to get your understanding.
Thank you for your understanding. I will reply to you in due course.