Yancheng City Public **** Resource Transaction Center Service Commitment
I. Main Duties of the Center
Yancheng City Public **** Resource Transaction Center's duties are to provide bidding and tendering for construction projects, water conservancy and transportation projects and other construction projects, government procurement, procurement of goods and services, procurement of medical equipment, property rights and land transactions, and other types of public **** resource Trading activities to provide venues, organizational management and services. Mainly: publicize, implement and enforce the laws, regulations and policies on public ****resources trading; provide trading venues for various public ****resources trading activities in accordance with professional standards, complete facilities and standardized services; be responsible for the construction of public ****resources trading website and public ****resources electronic trading system; register the projects for trading and coordinate the arrangement of the trading venues; collect and release all kinds of public ****resources trading information and business information; and organize and manage the public ****resources trading activities in accordance with professional standards. ****resources transaction information and enterprise qualification credit information and other types of information; provide transaction business consulting, maintenance of transaction order, witnessing the transaction process, collection of transaction files, record transaction results; transaction data statistics, collation, summarization and analysis; unified collection and management of various types of deposits; found illegal, irregular behavior timely report to the relevant departments, and assist in the investigation and handling of the situation; to assist the relevant departments to carry out the integrity database and the construction and operation of the bid evaluation expert database. Bid evaluation expert database construction, operation and maintenance; undertake other functions assigned by the superiors.
Second, the object of service
construction, water conservancy, transportation and other construction projects bidding, government procurement, procurement of goods and services, procurement of medical equipment, property rights and land transactions, and other types of public **** resource transactions of the bidders, bidders (bidders), intermediaries and other parties.
Three, service commitment
1, warm service. Warm and active service attitude, patient and kind, careful and thoughtful, and answer questions.
2, civilized service. All staff dress neatly standardized, on duty, civilized language, smiling service, to provide first-class service soft environment.
3, sunshine service. Maintain openness, fairness, justice and honesty and trustworthiness of the trading principle, 100% public release of trading information, publicize the basis for various types of trading projects, declaration materials, procedures, fees and charges; consciously accept the supervision, so that each public **** resources trading activities are running under the sun.
4, efficient service: the strict implementation of the "first-responsibility system" and "time-limited closing system" and other provisions, can do things within the stipulated time limit for processing, urgent matters, no delay, no shirking of responsibilities, to ensure timely, efficient and error-free.
5, standardized services. Adhere to the administration of law, strictly according to law, and conscientiously carry out the implementation of national, provincial and municipal laws and regulations on public **** resource transactions, policy documents and related systems.
6, clean service. Transaction platform to achieve full electronic, solidified trading operation procedures, minimize the impact of human factors; strict compliance with the center's work discipline, code of conduct and integrity construction of the relevant provisions of the cleanliness and self-discipline, do not seek personal gain, to ensure that the service atmosphere is clean.
7, smooth service. Sincerely accept the views and suggestions of service recipients, to ensure smooth channels for complaints, complaints against the Center and the Center's staff, generally within three working days to respond; complaints reflecting the work of the public **** resources trading, immediately forwarded to the regulatory authorities, and to assist in the investigation and handling.
Four, commitment to responsibility
1, the Center Office (Office of Supervision) is responsible for the implementation of the center's staff to carry out the service commitment to supervise and evaluate. Staff violation of the content of the commitment, found once, criticized and educated; found two, criticized and ordered out of a written examination; found more than three consecutively, the corresponding punishment, until dismissal.
2, received complaints from service users to violate the commitments of the staff, the investigation is true, depending on the severity of the case, were given to the relevant responsible person to make a check, apologize to the service users, fines, suspension, dismissal and other penalties.
Yancheng City public **** resources trading network website: /front/default.aspx
Yancheng bidding office contact: 0515-86663517
Yancheng bidding office address: Yancheng City, No. 1, West Fu Road, Guotou Business Building, Building C, 4th and 5th floor
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