In the fight against the New Crown Pneumonia Virus, SHENLONG AUTOMOTIVE and DFL Peugeot took the initiative to cooperate with the government to continuously carry out the work, and made corresponding work arrangements according to the latest epidemic situation, and walked forward without fear of hardship and burden.
All the people are united, fully committed to the front line of epidemic prevention and control
Dongfeng Peugeot responded to the call of the government and the Emergency Prevention and Control Command, fully supported the war "epidemic", and actively engaged in the front line of epidemic prevention and control, and, as a local brand in Wuhan, participated in and helped to win this war of no smoke with a variety of ways.
Caring for the home
Enterprises donate to the home Responding to the call, we prepared more than 800 sets of protective suits for the painting workshop to support the emergency fleet of the Dongfeng Travel Network Employees contributed spontaneously Actively invested in the front line of the epidemic prevention and control Diamonds supported the fleet, picking up and dropping off paramedics and transporting medical supplies Involved in the community service to provide emergency community service for the residents. Emergency community services Lead crowdfunding to purchase protective materials to donate to community hospitals Safe production security In accordance with the government and epidemic prevention and control requirements, under the premise of fully ensuring the health and safety of employees, production arrangements in accordance with market demand Ensure that the process of production and manufacturing processes are safe, to provide consumers with compliance and safety of the product*** overcome the difficulties of the time to the distributor ***War on Epidemic, Hand in Hand
Dongfeng Peugeot Brand Department actively responded to the epidemic, actively responded to the epidemic, adjusted the target policy in a timely manner, took the initiative to adjust the sales target downward, alleviated the pressure on dealers, and encouraged dealers to work hand in hand with the brand to **** forward.
***Transition through difficult times, **** war epidemic
Unbundling business policies, so that dealers can enjoy the policy incentives Issued the "Tackle the difficulties? The "All for One" bonus reward Enjoy the longest interest-free period of 90 days and the longest financing period of 240 daysProtect safety and continue to provide consumers with high-quality services
To allow consumers to enjoy a more secure service, to comprehensively improve consumer perception and consumer confidence, and to minimize the impact of the new Crown Pneumonia outbreak, Dongfeng Peugeot has started by ensuring that the environment of the dealership's business premises is hygienic and safe for personnel, vehicle equipment and other health and safety measures, Dongfeng Peugeot starts from ensuring the hygiene and safety of dealers' business places, personnel, vehicles and equipment, etc., so that consumers can rest assured. At the same time, in response to the existing epidemic situation, Peugeot will vigorously expand the online service platform and channel functions to give consumers the greatest convenience and safety, and continuously deepen the Blue Care 2.0 eight exclusive service upgrades, which is based on human beings and the service as a fundamental.
Safety-oriented, people-oriented
Three peace of mind to ensure that customers provide the safest car buying service Peace of mind in the store Strictly pointing to the various safety initiatives to protect the health and safety of the dealership's business premises Through temperature testing, hand washing, gloves masks and other measures to ensure that the customer's safety in the store Test drive peace of mind Test-drive appointments, provide Door-to-door shuttle service Through temperature testing, wearing masks and other measures to ensure the health and safety of test-drive specialists and customers Comprehensive disinfection after the test drive, the strict implementation of the one-test-one-disinfection and remind customers Financial peace of mind In response to the outbreak of the epidemic, we have launched a free repayment skipping service, consumers can apply for an extension of the repayment No need to leave the house, through the APP fast application for loans Service 24-hour self-service, 6-day extra repayment grace period Leveraging existing online service platforms and functions, customers can minimize the number of times and time they need to go out for vehicle maintenance and shopping for a new car Appointment for Maintenance: Customers can make an appointment for maintenance through Dongfeng Peugeot Lion's Friend Weibo, and receive service coupons online Online Vehicle Viewing: Flexible use of long-lasting media to view the vehicle online, VR showroom, and other functions. Online Car Viewing: Customers can flexibly utilize long-lasting media to view cars online and collect service coupons online through the VR showroom and other functions, so that they can learn about vehicles and dealerships without leaving their homes Online Vehicle Selection: Customers can make appointments for car viewing and selection through the official website of Dongfeng Peugeot and the flagship store on Tmall, and collect coupons online Appointment for Test Driving: After collecting coupons for online preferential treatment, customers can make appointments for the store by phone to book the service of car viewing and test-driving experience with a special person and a special vehicle in advance Strengthening Care to Blue Care for Customers Send caring SMS and WeChat to new and old customers. Inform customers of changes in branch operations or services at the first time, and keep communications open Strengthen the "24-hour rescue service" and fulfill the blue care service commitment Carry out after-sales services such as "delayed service" and "door-to-door pickup and delivery" in conditional outlets Delayed service: for customers who make appointments, appropriately extend the service time Door-to-door pickup and delivery: within the 10km radius of service, implement maintenance pickup and delivery. Implementation of door-to-door pick-up and delivery service for maintenance Response to VOC epidemic, 400 personnel overcame difficulties and ensured 24-hour onlineDongfeng Peugeot positively faced the epidemic and was concerned about the epidemic, caring for the dealers and every employee, and through the deployment of sales and financial response, it worked hand in hand with the dealers to overcome the difficulties and overcome the hard times. During the severe period of the epidemic, Dongfeng Peugeot continued to carry out VOC work, and the 400 call center insisted on providing 24-hour uninterrupted online service to provide consumers with high-quality service and security.
This article comes from the author of the automobile home car family, does not represent the views of the automobile home position.