1, corporate qualifications: air conditioning maintenance companies need to have the appropriate corporate qualifications, including business license, tax registration certificate, organization code certificate and other basic documents, as well as repair and maintenance business license or business license. At the same time, the enterprise needs to have a sound management system and technical standards to ensure service quality and service safety.
2, personnel qualifications: air conditioning maintenance personnel need to have the appropriate qualifications, including maintenance technician license, safety training certificate. Maintenance technicians need to have a wealth of maintenance experience and technical level, able to quickly and accurately diagnose and solve a variety of air-conditioning faults. At the same time, maintenance personnel also need to undergo safety training, able to guarantee the safety of the service process.
3, the service process: air conditioning maintenance services need to have a complete set of processes, including booking, door-to-door inspection, the development of maintenance programs, signing a maintenance contract, the implementation of maintenance, acceptance and other links. In the appointment, the customer needs to provide a detailed description of the fault and contact information, so that the maintenance personnel can arrive at the scene in a timely manner. In the door-to-door inspection session, the maintenance personnel need to carefully check all parts of the air conditioner to determine the cause of the failure and the repair program. In the acceptance session, the customer needs to sign to confirm the repair effect and quality, so as to solve the customer's problems and concerns in a timely manner.
4, safety and security: air conditioning maintenance services need to focus on safety and security, including compliance with safety regulations, the provision of safety supplies, timely cleanup of the scene. In the maintenance process, maintenance personnel need to wear the required protective clothing, the use of safety tools, to avoid personnel injury and equipment damage caused by improper operation. At the same time, companies also need to provide appropriate insurance measures to protect the safety of customers and maintenance personnel.
5, other qualifications: In addition to the above mentioned qualifications, air conditioning maintenance companies can also provide other related services according to customer demand, such as air conditioning cleaning, fluoride, replacement parts. These services require companies to have the appropriate technology and equipment to be able to provide customers with quality services.