Question: mobile base station equipment maintenance how to manage the engineer work order processing details?
Introduction: The cloud work order platform links managers, masters, customer service, and customers; it integrates web pages, microblogging, telephony, software pc, and SMS. Provide a variety of functions: customer service telephone management, real-time business acceptance, micro-letter orders, grab a single order to take orders, SMS notification, incoming calls pop-up screen, call recording, click to call, work order processing registration, photo uploading, payment evaluation, work order tracking management, statistical analysis and other functions. (For details, please go to the cloud work order function introduction page)
Management process: when the customer orders from a variety of channels, the mobile base station managers are able to supervise the web page / cell phone (dispatch system platform), customer service and customer business exchanges, as well as the master of the work order system to deal with the details of the work order processing, the customer's feedback on the processing of the work order, the scanning code evaluation. As shown in the figure:
Work order processing details: the master in WeChat received a work order will be photographed and uploaded after the work order processing details, work order management system account can be timely online management details.
The mobile base station maintenance company utilizes the powerful function of cloud work order to simplify the dispatch order process, improve work efficiency, reduce business process management costs, improve the company's service quality, expand word-of-mouth dissemination, and bring business volume for the company.
Specifically, you can experience the cloud work order function for free.www.58ygd. com Hope the answerer adopts Thanks?(?ω?)?