Address: Room 129 1205- 1209, Yan 'an Third Road, Qingdao, Shandong.
Tel: 0532-83890390 83877297 Fax: 0532-83890390 83877297
2. Enterprise name (real name):
Shandong Xiao He marketing planning co., ltd
Business license registration number:
sdhn 2008072 1d 1 1 19 16
Registered address: Room 805, Wisdom Building, No.39 Honglou West Road, Licheng District, Jinan
Legal Representative: Jiang Baoguo.
Registration authority: Jinan
Registered capital: 5 million
Scope: Marketing planning. Marketing planning. Marketing planning.
Annual inspection time: September 2, 2008
Company website:/
4. Fangyuan Mark Certification Center
053 1-85966026. 139053 123 19
Fangyuan Mark Certification Center was established by the former State Bureau of Quality and Technical Supervision 199 1, which is the first certification institution in China. Most provinces and municipalities directly under the Central Government have plenipotentiary branches, which are the most authoritative conformity assessment institutions. Up to now, Fiona Fang has issued more than 48,000 certificates, accounting for 30% of all certification certificates in China.
Fangyuan Mark Certification Center participated in IQNET (IQNET) on behalf of China, and enterprises that passed the Fiona Fang certification will also get iqnet (IQNet) certificates free of charge, which cannot be issued by other domestic institutions. IQNET (IQNET) certificate is a passport for domestic enterprises to enter the international market, and it is also a symbol of corporate image promotion and honor.
4. Questionnaire on the audit needs of certification enterprises of Shandong Company of Fiona Fang Mark Certification Group.
Certified customers in Fiona Fang:
Hello! Fiona Fang Mark Certification Group Shandong Branch thanks you for your trust and support in Fiona Fang Certification. Fiona Fang Certification Group was established nearly 20 years ago, and now it has become the largest and most prestigious comprehensive certification body in China. In order to better improve our work and provide more thoughtful services for certified customers, we need to fully understand your requirements for post-certification services in time. I hope you can seriously answer the following questions in your busy schedule (multiple choices are allowed), so that we can better improve the certification service and improve the effectiveness of certification.
1. Ways, methods and channels of communication with your organization
1. So, can you get to know the Shandong company certified by Fiona Fang?
□ Shandong telephone, Fiona Fang □ Shandong fax, Fiona Fang □ Shandong related meetings, Fiona Fang □ Shandong website, Fiona Fang □ Shandong quarterly, Fiona Fang □ mobile phone short message □ indirect communication through consulting teachers □ communication through audit team members □ seldom call relevant personnel in Shandong and Fiona Fang.
2. Do you think the information we provide is sufficient and smooth?
□ Enough, you can basically get the audit arrangement, training course information, relevant meeting notice, certification and edition change information.
It's not enough, but you can get relevant information during the audit. The channel is still open, but we didn't provide the information you needed, such as
Not bad, but it needs to be improved.
What do you want to know and see on Fiona Fang Shandong website and quarterly magazine? Any suggestions?
3. In order to strengthen communication with certified enterprises, Fiona Fang regularly holds the first-instance enterprise certification meeting, two re-evaluation enterprise certification meetings and the year-end outstanding certification enterprise commendation meeting. What do you think:
-the effect is good, and communication and understanding are strengthened. -Consideration can be given to visits and exchanges from other provinces, and the conference fee can be appropriately increased.
□ Consider organizing industry-specific experience exchange meetings □ Consider enterprise exchange meetings in the supply chain (such as cement and building materials-construction-decoration-real estate industry) □ Improve accommodation and catering, and appropriately increase conference fees □ Other suggestions:
4. What do you think of the communication process and effect of Fiona Fang?
□ I don't know which department to contact if I have any questions □ I can't get an answer after feedback.
-It's difficult to do one thing by passing the buck between departments.-I feel good and communicate smoothly. The areas that need to be improved are:
Two. Certification review process
1. In the previous on-site audit, your overall impression of the audit team was:
□ Good integrity, strong professionalism □ Cannot be effectively combined with the actual audit of enterprises □ Too rigid dogma.
-relatively easy to handle, only the audit records can't see the real problems of the enterprise-high level-others.
2. What do you think of the evaluation given to the enterprise by the previous audit team?
-basically objective, find problems accurately, and can promote the improvement of enterprise management.
-the problems found are trivial to the enterprise and have no effect.
-evaluation should be objective, and don't always ask questions without asking the merits.
□ Deliberately making things difficult for enterprises
3. What do you think of the service attitude of previous audit teams?
-Good attitude, easy to communicate-Difficult to communicate, unable to look at the problem from the perspective of the enterprise.
-blunt attitude, heavy bureaucratic jargon-improper words, easy to hurt people, difficult for enterprises to accept.
4. What kind of on-site audit do you want?
-Don't be too careful when auditing, as long as you can keep the certificate.-Just follow the current auditing method.
□ Can accurately and more discover the main problems existing in the enterprise □ Others:
5. If you had the following personalized audit, which one would you choose?
□ Conduct targeted audit on the management problems or the control ability of a process that the enterprise thinks exists at present.
□ Conduct targeted audit on the realization of your unit's objectives.
□ Conduct targeted audit on customer feedback information and product quality issues.
□ "Advanced supervision" and "value-added audit" methods
-Besides the above methods, do you think it is necessary?
Three. Extended service
1. Fiona Fang Shandong Sub-center and Shandong Quality Certification Center are the same unit and belong to Shandong Quality and Technical Supervision Bureau. In addition to the certification business, it also undertakes the on-site verification of the production license review, the manufacturing license review of measuring instruments, China famous brands, national inspection-free products and the selection of provincial famous brands by the Provincial Bureau. Do you need our help and cooperation in the next business activities?
□ Production license □ China famous brand □ National inspection-free products □ Shandong famous brand.
2. Do you think the following services are acceptable?
□ Organize the same industry or other industry units to visit, learn and exchange experiences with your company.
□ Organize certified enterprises to go to other provinces for training and study.
-in Shandong, Fiona Fang website and quarterly publicity reports.
□ What other services do you think are needed?
3. In view of the weak links in enterprise management and the deep-seated problems found in the audit, we can provide the following solutions to "deepen management". Are you interested in cooperating?
□ Process Optimization □ Organizational Structure Optimization □5s Management □SPC (Statistical Process Control) Management
□ Other things you need:
At present, many enterprises feel that their ability of self-monitoring and finding problems is insufficient. The main problem is the lack of management skills and personnel capacity. We can provide training for the next course. Which do you think is necessary?
□ Training of internal auditors and management system supervisors □ Training of external auditors □ Training of special management techniques.
□ Besides the above courses, what kind of training do you need?
Four. others
Do you have any comments and suggestions on our work? We would be very grateful.
Thank you again for your trust and support to Fiona Fang Certified Shandong Branch, and thank you for your opinions and suggestions during your busy schedule. We will improve our service as soon as possible to achieve win-win cooperation.
Contact: Bu Wei Yuan
Tel: 053 1-82679262
Fax: 053 1-826 10823
Address: No.0/46-6, Lishan Road, Jinan.
Postal code: 2500 14
Fiona Fang authentication group Shandong branch
Name of your organization: