The second situation: when the machine is used for the first time, there will be odor inside the machine, and this is a normal thing, because the machine is not opened and used after the factory, so if you encounter this situation, you should start the machine and work for a period of time before using it, in which case the odor will be reduced a lot of long term repeated use of the odor will be disappeared.
The third situation: the machine is really a bit of a problem, you can directly contact the sales staff to help solve.