Overview of OnStar in-vehicle information and communication services OnStar (OnStar) to enrich the user's driving life for the faith, with each intimate service to fulfill the safety priority, simple operation, human contact of the true commitment to the friendly and trustworthy brand personality for the China With friendly and trustworthy brand personality, we provide more mature service for Chinese users. Our goal is to make the driver's every journey is different because of us, through more reliable security, more simple human-machine interaction, more mature with the car service for the driver to guard the driving journey, create a better life.
Emergency Assistance System ServicesEmergency AssistanceIn an emergency, press the red button and you will hear the following message: "Connecting to OnStar Emergency Assistance". A professional OnStar Customer Service Advisor can respond to a variety of emergencies and contact local emergency assistance agencies, such as police, medical, fire, etc., so that rescue teams can quickly arrive at your exact location. In the event that your vehicle is stolen or you are involved in a collision, an OnStar Customer Service Advisor can quickly provide you with assistance. If you find someone else in an emergency situation while you are traveling, you can press the red button to inform Angstar of the situation. OnStar will contact the relevant organizations accordingly.
An obstacle system service car parking location tips when you forget where the vehicle is parked, please call Angstar 24-hour customer service hotline 400-820-1188, we can send a signal to let your vehicle horn or start double jump lights. Door Remote Emergency Opening When you accidentally lock the car keys in the car, just call OnStar 24-hour customer service hotline 400-820-1188, after your identity is verified, OnStar customer service consultants will help you to remote door emergency opening. (To ensure the proper use of this feature, your vehicle must be equipped with factory-installed center door locks.) Roadside Assistance Assistance If you are in trouble, such as a flat tire, burned out, no power, needing a tow truck tow, etc., you can call on OnStar for assistance. Simply press the OnStar button and an OnStar Customer Service Advisor will obtain the exact location of your vehicle and assist the relevant rescue services to arrive and provide assistance in a timely manner. Stolen Vehicle Location OnStar not only protects your personal safety, it also protects the safety of your vehicle. If your vehicle is stolen, please call the public security department immediately to report your vehicle stolen, and then call OnStar's 24-hour customer service hotline at 400-820-1188. OnStar's customer service advisors will work closely with the local public security department to try their best to help you find the location of your stolen vehicle. Vehicle Condition Inspection Service A truly worry-free driving experience requires not only assistance at all times, but also routine maintenance of your vehicle to ensure that it is always in a healthy state. OnStar's Condition Check Report and Real-time On-Demand Inspection are designed to do just that, allowing users to get professional vehicle diagnostic information at any time without even having to do the work themselves, eliminating hidden vehicle hazards at the door. Condition Check ReportThis service will automatically check your vehicle's core components and send you a condition check report via email on key system performance such as engine and transmission, airbag system, anti-lock braking system, OnStar device terminals, odometer readings and oil life, pressure (if your vehicle is equipped with a tire pressure monitoring system), and more. Owners will be able to get vehicle alerts on time and the OnStar condition inspection report will be included in the OnStar service booked by you, the owner, by simply providing a valid email address to complete the registration. Owners can press the OnStar button to consult an OnStar customer service advisor for detailed inquiries. Real-time on-demand inspection If you want to know the condition of your car in time, or if any fault light comes on in your car, just press the OnStar button to call OnStar in time, and the customer service advisor will tell you the current condition of your car and the corresponding suggestions to solve the problem. If the problem needs to be solved immediately, or if an OnStar Customer Service Advisor is unable to confirm what kind of problem it is, the OnStar Customer Service Advisor will help you to find the nearest Shanghai Automobile and direct you to the dealer. Navigation System ServiceNavigation system is an important aid to help drivers travel easily and reach their destinations quickly. Among many navigation systems, OnStar's approach fully realizes convenience and safety with its outstanding flexibility and humanized service. The three OnStar services - Full Voice Pilot, Destination Setting Assistance and Point of Interest Navigation Services - are completely independent of the display, providing all the assistance owners need by voice, allowing them to concentrate on the road ahead. Full Audio Pilot When you need to navigate, all you need to do is press the blue button, tell your OnStar customer service advisor your destination, and OnStar will download the voice navigation data directly to your vehicle. While driving, the system will automatically analyze and determine each intersection you need to drive through, and give you voice prompts as you approach the next intersection. You can enjoy the convenience of navigation in just three steps: press the blue button - to connect to the OnStar Customer Service Center; say your destination - or ask an OnStar Customer Service Advisor to find it for you; navigate - listen to the system's voice guidance to arrive at your destination. An OnStar Customer Service Advisor will send a complete planned route to your vehicle.
If you deviate from the navigation route while driving, the in-vehicle terminal will automatically send out prompts to help you return to the correct path. If you want to preview your route after it has been sent to your vehicle by an OnStar Customer Service Advisor, you can press the white button and issue a "Route Preview" command. Destination Setup Assistance If your vehicle was equipped with a factory equipped Navigator with a screen, you can call an OnStar Customer Service Center and ask your OnStar Customer Service Advisor to send destination information to your in-car navigation system while you are driving. After the destination has been successfully downloaded, follow the prompts of your in-car navigation system. Points of Interest Wizard ServiceNow you can consult with an OnStar Customer Service Advisor to find information on more than 13 million points of interest, such as: gas stations; restaurants; hospitals; parking lots; major shopping centers; supermarkets; AT/banks; dealerships, etc. You can press the blue OnStar button at any time to look up the point-of-interest information you need. AngelStar can save your time and energy by making inquiries based on your current location and driving direction, as well as providing you with navigation. Full Voice Control Hands-Free Phone Service Full Voice Control Hands-Free Phone Your OnStar system has a voice-activated hands-free calling feature that makes it easy to make and receive phone calls in your vehicle. You can activate your OnStar's voice-activated hands-free calling feature by pressing the talk button. The OnStar Hands-Free Phone service includes hands-free calling and voice dialing, which requires your vehicle to have the Hands-Free Phone feature turned on. Voice dialing is one of the main features of the hands-free phone service. When you want to make a call, you can use voice commands. Pressing the talk button enables voice recognition and puts the system into listening mode.