1, environment: refers to factors such as the physical, technological, organizational, and cultural environments in which healthcare providers are located, such as equipment, space, time, staffing, and management models.
2. Personnel: refers to the various types of personnel involved in healthcare services, including doctors, nurses, pharmacists, administrative staff, etc., as well as the collaborative relationships and communication styles among them.
3. Process: the healthcare activities and processes provided by a healthcare provider, such as clinical treatments, surgeries, use of medicines, etc., as well as the regulations and standards for these activities and processes.
4. Equipment: relates to the type, quality, and use of medical supplies, instruments, and other medical devices, as well as possible failures and damages.
5, materials: refers to the selection of medical supplies, medicines and other materials, quality, use methods, preservation methods and other aspects of the problem, including the expiration of the expiration date, contamination, foreign objects and other situations.