The Internet of Things
The Internet of Things refers to the ubiquitous terminal equipment and facilities, including with smart sensors, mobile terminals, industrial systems, building systems, smart homes, through the RFID technology of asset identification, carrying wireless terminals for people, vehicles, animals. Its purpose is to realize the link between things and things, things and people, things and networks, to facilitate management and control.
Artificial Intelligence
With the interconnection of everything, massive amounts of data are bound to be generated. Artificial Intelligence can complete the analysis of data through the collection and processing of data, so as to use the data to extract models and rules, which can be used to replace manual work such as trend prediction and strategy execution.
5G
The 5G network is characterized by high speed, high capacity, and low latency, which can support IoT applications with long time and large scale connectivity requirements. At the same time, 5G technology will play a great role in transportation, education, health care and other fields, and more will help us make full use of resources to create greater value. It can be said that 5G is not only a new generation of mobile communication technology, but also the foundation for realizing the interconnection of everything in the future.
IoT hardware sales market size
China's smart home market outbreak time prediction
Top12 user portal survey
Through the disclosed data, 2020 will win the outbreak and growth of the industry. With the outbreak of the Internet of Things, it will surely drive the related industries to **** the same prosperity. Although the current Internet of Things is still in the early stages of the market, with the integration and improvement of related technologies, business scenarios continue to optimize, will certainly trigger a new round of technological prosperity, thus treating people to another new stage.
The era of artificial intelligence has actually arrived, and with the continued development of 5G and the Internet of Things, the era of the Internet of Everything has been slowly "invading" our lives.
Taking artificial intelligence as an example, AI products are now widely used in our daily lives, business operations, and so on, and there are many applications of AI in this epidemic.
Artificial intelligence medical devices, artificial intelligence outbound robots and so on, are all artificial intelligence is changing our way of production and life.
Taking call centers as an example, let's see how AI can make call centers intelligent?
The call center is an industry that relies on technology and human resources to support it, and with the disappearance of the demographic dividend, reducing labor costs has become an urgent need for enterprises. Using AI technology, enterprise call centers will usher in innovation and breakthroughs in human-machine collaboration, intelligent analysis, and optimization of user experience.
In the call center field, there are two major directions for the development of AI technology: to assist human labor with AI to achieve efficient collaboration; to replace human labor with AI to save labor costs. We believe that AI to assist human work, human-machine collaboration to enhance the efficiency of the call center is the main direction at this stage. Based on the call center's call capacity, we will carry out a series of AI exploration and practice.
The AI change in the call center, first occurred in the call center agent personnel, through the ASR speech recognition engine to achieve effective analysis of a large number of calls, to carry out efficient full-volume intelligent quality control, which is the first step in the realization of artificial intelligence. In the second step, AI technology will innovate for the customer side and develop dialog bots. Assisting manual agents to carry out their work, manual monitoring of the performance and service quality of the conversation robot can realize efficient collaboration and participate in customer communication services when necessary. From the dimension of customer analysis, customer service scenarios based on user profiling, platform user behavior, prejudge the needs of incoming customers; marketing scenarios, AI technology can analyze the matching degree of potential users, determine whether it is a customer, as well as to choose the most appropriate communication time, to achieve the optimization of the connection rate; in the case of wind control scenarios, to determine the credit performance of the user.
In addition, in terms of call center management operations and decision-making, AI technology will help establish the enterprise knowledge base, become the call center brain, realize the call center service oriented to the user experience, and help carry out the management and decision-making of customer communication to optimize the customer communication experience. In the overall operation monitoring of the call center, the early warning of problems is found. In terms of personnel skills enhancement and training, Teleprompter can help newcomers accelerate their learning and understand the focus of business and answering questions. Through quality control scoring, it supports newcomers to retrieve the words of excellent employees to realize knowledge learning, experience accumulation and skill enhancement.
We are now advancing on the road to the age of artificial intelligence.
The next 5 to 10 years are the critical development period of the AI era.
This is a historical pattern, a historical trend that AI cannot stop.
The above four-part process will take about 20 to 30 years to realize, and the main problems that need to be solved in the middle are the following people.
Natural digestion and resolution through a one-time realization will not cause social pain, like the industrial and commercial transformation of the 1950s.
Social progress must be accompanied by progress in the human spirit. Social culture and habits have great power to evolve human nature. To make it simple, look at the past of North Korea and China, which were poor, but not lacking in spirituality.
If there is both affluence and spirituality, this society is not liked by everyone!
It is human nature!
By the driving force of science and technology itself
By the aspirations and strength of each person
By the **** with the efforts of all parties in society!
As a creator in the field of science and technology, I browse a lot of information about science and technology every day, and I y feel that we have caught up with a fast-changing era, and science and technology are driving the progress of the whole era, and the new things that are constantly being born are full of unknowns and changes, which also bring new opportunities.
The Internet of Things (IoT) is another wave of information technology revolution after the Internet. Eric Schmidt, the executive chairman of Google, once declared that the Internet is about to become history, and that the IoT will replace it and become an important part of life. ZTE's Chief Technology Officer and Executive Vice President Xu Huijun has also said that with the arrival of the mobile Internet era benchmarked by 5G technology, the Internet of Everything, Everything Sense is gradually becoming a reality.
So how far is the Internet of Things from me? Let's take a look with the data~
In recent years, the global market size of the Internet of Things (IoT) industry has shown a rapid upward trend, having risen from $1.9 trillion in 2013 to $3.2 trillion in 2016. The development of the IoT industry is closely related to the number of available connections. It is expected that by 2020, the number of global connections will reach 26 billion (9 billion for smartphones, 10 billion for wearables, and 7 billion for M2M connections), with a potential market size of more than $7 trillion.
Currently, the spatial pattern of China's IoT industry has formed four major industrial agglomerations in the Bohai Rim, Yangtze River Delta, Pearl River Delta, and central and western regions, with Beijing, Shanghai, Shenzhen, and Chongqing as the core. As China has a huge global electronics consumer market and industrial scale, IoT has a broad prospect in China. In 2014, the market size of China's IoT industry reached 600 billion yuan. In September 2019, the Annual Report on the Development of IoT in China 2018-2019 was released at the World IoT Expo held in Wuxi year. In this Chinese report, the scale of China's IoT industry has exceeded 1.2 trillion yuan in 2018, and the IoT business revenue has increased by 72.9% compared with the previous year. It can be seen that the Internet of Things is developing rapidly. But it also has to be recognized that the current IoT market is still in the primary stage and is the window period. At the same time, the new reshuffle period in the arrival of the industry group, the future development potential is huge.
Intelligence is not industrialization
The three elements of industrialization: producers, means of production and capital are transported full-time time.
The three elements of intelligence: consumers, smartphones and consumption are leisure time conveyed.
The distribution of the fruits of intelligence according to the industrialized distribution system is the root of all global contradictions.
More directly: consumers are the main body to create intelligent value, but consumers can not share the fruits of intelligence is the root of all contradictions.
Because intelligence is the future, it is the hope! When the future and hope are monopolized and exclusive, anxiety will naturally cover every corner of society.
2. Intelligent 1.0 is free **** to enjoy, intelligent 2.0 should be what?
Standing in the perspective of the 1.0 leader, it is naturally Industrialization 4.0. still in accordance with the traditional way of distribution, the future exclusive to the end.
But from the perspective of the consumer, it is clearly Intelligence 2.0, which recognizes each consumer's contribution to intelligence.
The way to recognize it: equity ****sharing.
In short, free *** enjoyment, *** enjoyment is now!
Equity **** enjoy, **** enjoy the present and the future.
People need not only the present, but also the future.
3. Principles and drawings are more important than the machine itself!
Britain completed the first industrial revolution, a crushing blow to other countries.
The Manchus chose to acquire guns and build the Beiyang fleet, but it soon sank.
Prussia chose to become the 1st country to universalize compulsory education, so that the German nation not only came out from a scattered state, leading the wave of the second industrial revolution, but also naturally bred a number of cross-century talents such as Albert Einstein. Einstein time and space replaced Newton time and space. Therefore, it is important that the nation should know the so and so, rather than a specific certain machine, software and AI.
Driverless, unmanned supermarkets, unmanned factories is the arrival of artificial intelligence, and the popularization of 5G will realize the Internet of everything. The future is here, are you ready? The Intelligent Society has laid it out for us ten years in advance.
We are already in this era, on the one hand, some companies kidnapped these concepts, with a lot of money to build some specious projects, let us misunderstand the artificial intelligence and the Internet of Things, on the other hand, these technologies are revolutionary, but still in the early stages, like the industrial revolution has just begun, the primitive steam engine can not bring compared to the manpower of the huge productivity gains. It is advisable to go and look at some of the research done by companies like Google to get an idea of the changes that these two technologies will bring.
In fact, it's already here now, but it just hasn't formed a large area of popularity, such as our company's face recognition access control and other equipment.
I robotics practitioners, artificial intelligence is still immature, the final problem need to be converted to mathematical algorithms, in fact, this concept has been put forward a few decades ago, and is still immature. The first thing you need to do is to start with the basic disciplines. The first to study the road clearly, the art of nature is not a problem
The future is here, are you ready?