In 2003, Taizumi became a qualified supplier of BYD, a famous enterprise in the industry, and established a long-term cooperative relationship;
In 2004, Taizumi established a long-term cooperative relationship with Dongfeng Nissan, a Fortune 500 enterprise, in the area of water treatment project;
In 2005, Taizumi cooperated with Dongguan Luksun Tikal Company to undertake wastewater reuse project, and was responsible for the operation and management of its whole water treatment system;
In 2006, TQ cooperated with Dongfeng Nissan to undertake the comprehensive utilization of water reuse system, and realized the double benefits of the enterprise and the society through technological innovation; TQ undertook the wastewater reuse project of Binshi Hardware, etc., and undertook the project of Dongguan Lukson Tekka and 18 trillion ultrapure water; TQ undertook the project of Xinguang Pharmaceutical and Guizhou Duyun Green Friends purified water project;
In 2007, TQ's reverse osmosis water purification equipment went abroad and exported to Malaysia, Japan, and China. Out of the country, exported to Malaysia, Japan, Russia, Nigeria and other countries; development of standardized reverse osmosis water purification equipment, and further improve the comprehensive competitiveness of the Section of Taiwan Spring water purification equipment;
208 years with the Harbin Institute of Technology Research Institute, the China Science and Technology China Institute of Nuclear Research, the Shenzhen Institute of Information and other scientific research institutions in close cooperation with its provision of the highest level of ultrapure water equipment and related technical services in the field of wastewater reuse In the field of wastewater reuse and undertake Laird Electronics and a number of well-known enterprises in the industry;
2009 with the China Resources Sanjiu Pharmaceutical, Security Medical Devices, Tianneng Pharmaceuticals and many other well-known enterprises in the pharmaceutical industry to cooperate with the purified water and ancillary equipment projects;
2010 to undertake the new industry of biomedicine, Hebei Yishengtang, Manxiang Medical Devices, and other top companies in the industry of purified water equipment and ancillary projects, the Taiwan Spring to Many high-quality projects, to obtain wide recognition of customers, become the pharmaceutical industry water treatment and membrane equipment well-known equipment and solutions provider;
2011 Undertake the world's top 500 enterprises goldfish (Yihaijiali South China Sea oil and grease), Guizhou Duyun Yun wine group, Chongqing Liwen and many other well-known enterprises in the food industry, reverse osmosis water purification equipment projects and technical services, in the field of purified water to occupy a larger and larger market share, get We have a larger and larger market share in the field of purified water, and we have gained more and more good reputation from the industry professionals.
After-sales service commitment
As a large-scale water treatment equipment manufacturers, our company has always followed the basis of "excellent products, reasonable price" business philosophy to meet customer needs for the purpose, which not only includes providing you with quality products and favorable prices, but more importantly, to provide good technical support and after-sales service. Technical support and after-sales service, for which we make the following commitments to you:
We are free of charge to the system warranty of one year (consumables and man-made accidents and natural disasters are not included in the warranty), lifelong maintenance.
All equipment and products are in accordance with the warranty terms of the product supplier to provide original warranty service, warranty period and system technical support from the supply and demand representatives in the equipment acceptance form signed on the date of calculation.
Warranty period of one year (except for consumables, man-made accidents and natural disasters are not included in the warranty) Our company is responsible for the maintenance of the entire equipment provided by us, and no longer charge the user. Lifelong maintenance, after one year we will charge the factory price of the original device material costs.
Warranty response time: 24-hour telephone response service, from receiving the user fault repair calls, E-mail, fax, my company will provide telephone online support services within 10 minutes, if not excluded, will be the shortest possible time to the user site for maintenance services. Province within 24 hours, outside the province within 48 hours.
Troubleshooting time limit: during working hours, the time limit for troubleshooting is 8 hours, if the hardware equipment failure can not be eliminated after 24 hours of overhaul, our company will provide the same grade of equipment for users to replace the use of the equipment until the faulty equipment is repaired to ensure that the user's normal work.
Technical training, quality assurance
1. Training
1.1 Customers in the initial use of the product, the company's technical staff will be in the installation and commissioning is completed on-site technical training for customers, and at the same time, the Chinese installation and use of manuals issued to the user.
1.2 Customers request to the company for training, will be 1-2 personnel, providing product design process, manufacturing process, common problems of troubleshooting training.
2. Quality Assurance
2.1 In writing to provide the original manufacturer of the equipment promised quality assurance.
2.2 Strictly control the quality of the product, the import channel, so that the hardware product maintenance, software product functionality and upgrading, etc. have a guarantee. We require the original factory to provide "supply confirmation letter" and "warranty commitment" in China, the strict implementation of the "People's Republic of China *** and the State Quality Law", "People's Republic of China *** and the State Standardization Law", "People's Republic of China *** and the State Consumer Rights and Interests Protection Law".
Service outside the warranty period
After the expiration of the warranty period, the company will continue to provide repair and maintenance, technical support and other after-sales service, after-sales service content, the same way with the warranty period, but the hardware to charge the cost of maintenance and replacement of the equipment, the cost of travel expenses for door-to-door service, the software products to charge the cost of the service, the cost of which will be incurred in our company will be notified in advance to the user, the user agrees to implement.