The five systems of medical quality management mainly include: quality management system, clinical quality management system, safety management system, case management system, performance management system.
1, quality management system: medical institutions need to establish and implement a quality management system to ensure the quality and safety of medical services. This includes the development of quality policies and objectives, the preparation of quality manuals and procedural documents, the planning and control of quality management, and the implementation and monitoring of quality management activities.
2. Clinical quality management system: Clinical quality management system refers to the system of medical institutions to manage and improve the medical process and clinical practice. It includes the management of clinical pathways, the development and application of medical standards and guidelines, the management of medical errors and adverse events, medical quality assessment and continuous improvement.
3, safety management system: safety management system refers to the medical institutions to manage and control the system of medical safety. It includes the formulation of medical safety policies and objectives, the implementation of risk management and accident reporting, safety management of medical equipment and drugs, medical safety training and education.
4, case management system: case management system refers to the medical institutions on the management of cases and coordination of the system. It includes planning and organization of case management, case records and information management, case assessment and tracking, case coordination and referral.
5, performance management system: performance management system refers to the medical institutions to manage and evaluate the performance of the system. It includes the setting and monitoring of performance indicators, performance evaluation and feedback, performance improvement and incentives.
Medical quality management
Medical quality management refers to the comprehensive and systematic management and control process in healthcare organizations in order to ensure that patients receive high-quality, safe and effective medical services. Medical quality management aims to improve the quality of medical services, reduce medical errors, and promote patient satisfaction and medical safety.
Establishing a medical quality management system with the Medical Quality Management Committee, departmental medical quality control groups and self-management by medical staff at all levels.
Developing and implementing medical and nursing rules and systems to ensure that medical staff follow the norms for diagnosis and treatment operations. Medical quality management is the core of the daily work of medical institutions, through the implementation of effective quality management measures, can reduce medical risks, improve patient satisfaction, and promote the sustainable development of medical institutions.