Time has passed, and the work of 20xx has ended. In the work of 20xx, the work of the nursing department in our hospital also ended smoothly. Although there is no outstanding performance in one year's work, we have never had an accident with adverse effects. These are constantly developing, and we are greatly encouraged. As long as you do your ordinary work well, you will make a contribution to society!
With the further deepening of personnel system reform, under the leadership and support of hospital leaders, the nursing department focused on standardizing the writing of nursing documents and improving the legal concept of nursing staff; Strengthen supervision and management to ensure nursing safety; Strengthen the monitoring of nursing quality; Attaching importance to the cultivation of nursing backbone, optimizing the nursing team and improving the quality of nursing service. The quality of nursing service in the whole hospital has been steadily improved, and patients' satisfaction is high. The work of the nursing department is summarized as follows:
First, improve service quality and shape hospital image.
Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.
1, the nursing department started with the professional quality, organized and implemented it according to the "three basics" training plan formulated at the beginning of the year, insisted on conducting an operation and theoretical examination every quarter, and organized a business study and an operation technical training assessment every month, requiring everyone to pass the examination, forming an atmosphere of competition, learning, catching up and helping, cultivating a set of nursing staff with excellent professional skills, reassuring patients and promoting the revitalization of the hospital.
2, standardize the nursing staff dress, civilized language, answering the phone, let the nursing staff put into work with the image of end-loading, kindness, kindness and generosity and full mental outlook, warmly receive patients with civilized and polite language, and provide satisfactory services for patients.
3. Continue to strengthen the consciousness of active service and implement the concept of "patient-centered", so that nurses can change their concepts, raise their awareness, meet patients' requirements in time, constantly improve their service attitude, improve the quality of nursing service, and pay attention to nurse-patient communication, and change from simple responsible nursing to holistic nursing with humanized nursing as the core.
Second, rational use of human resources and comprehensive quantification of nursing work.
1, in order to optimize the responsibilities of each shift, make rational use of human resources and implement shift scheduling, it is very reasonable and effective from the operation situation.
2. In the implementation of quantitative assessment, nursing staff actively participated in the new scheme, which enhanced the positive initiative of work and cultivated the spirit of being brave in dedication and loving the group.
Three, around the hospital work deployment, actively assist.
1, cooperate with the hospital to complete the appointment of the head nurse.
2, seriously study the hospital personnel system reform related documents.
Fourthly, standardize the writing of nursing documents and strengthen the consciousness of nursing legal system.
With the improvement of people's legal awareness and the promulgation of new laws and regulations, how to strengthen the legal construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. This year, in strict accordance with the requirements of the provincial health department's nursing document writing standard, the nursing department formulated the Detailed Rules for the Implementation of Hospital Nursing Document Writing, and conducted training in different wards in the form of centralized teaching and learning, which made the nursing staff more clear about the significance of nursing document writing, standardized nurses' behavior, ensured nursing safety and improved nursing quality. It has accumulated valuable information for nursing scientific research and promoted the development of nursing discipline. A complete and objective nursing record provides a legal basis for proof and protects the legitimate rights and interests of both nurses and patients. It is clear how to write nursing documents well to meet the standard requirements. When organizing lectures, we summarized and analyzed the actual situation of nursing document writing in our hospital, and put forward corresponding countermeasures.
Fifth, strengthen supervision and management to ensure nursing safety.
1. Regularly supervise and inspect medical safety, focus on pre-holiday safety inspection, enhance medical staff's awareness of prevention, eliminate hidden dangers of accidents, standardize the management of toxic and hemp drugs, realize the management of special personnel in the counter, and realize the "five-fixed" rescue of drugs in the car: determine the variety, place them at a fixed point, keep them by special personnel, disinfect and sterilize them regularly, check and maintain them regularly, and hand over them, with records. Rescue equipment should be repaired and maintained in time, and the functional status should be guaranteed for standby.
2, adhere to the nurse night rounds, supervision and inspection of nursing staff on-the-job and job responsibilities, timely find the deviation in nursing work, timely give correct treatment.
3, supervise the head nurse's daily work arrangement. Focus on patients who are newly admitted to hospital, transferred to hospital, critically ill, unable to take care of themselves, and have the potential danger of medical disputes, supervise and inspect the implementation of nursing work, strengthen the quality control of links, and reduce the occurrence of nursing defects.
Sixth, strengthen quality management monitoring.
1, the nursing department timely revised and improved the quality standards and assessment items of all kinds of nursing documents according to the provincial nursing document writing norms, and scored strictly according to the standards in the inspection and assessment.
2. The cleaning, disinfection and storage of sterilized articles are strengthened, and the quality and medical safety of sterilized articles are ensured.
3. Strengthen the management of hospital infection control, focusing on the management of disposable sterile items, aseptic technology and disinfection monitoring.
4. Completion of various nursing quality indicators: 1) The annual qualified rate of basic nursing reached 90%. 2) The annual qualified rate of specialized subject and first-class nursing is 95%. 3) The intact rate of first-aid articles reaches 100%. 4) The average score of nursing document writing is 96, and the qualified rate is 100%. 5) The qualified rate of "three basics" assessment for nursing staff reached 99.8%. 6) The qualified rate of one person, one needle, one tube and one disinfection area 100%. 7) The qualified rate of disinfection and sterilization of conventional instruments is 100%. 8) The disfigurement rate of disposable syringes and blood transfusion devices reached 65438 000%. 9) The number of bedsores per year is 0.
Seven, pay attention to personnel training, optimize the nursing team.
1, which strengthened the development of new business and new technology.
2. The rotation of nurses has been completed, paying attention to the improvement of basic theory and basic operation technology, so that nurses can combine theory with practice and master multidisciplinary knowledge and ability.
Eight, the existing problems
1, the quality of individual nurses is not high, and the concept of sterility is not strong.
2. Holistic nursing is still in the exploratory stage, and nursing writing is not standardized.
3, due to the shortage of nursing staff, basic nursing is not in place, such as first-class nursing patients can not get the service of first-class nurses, second only to daily work.
4. The learning atmosphere is not strong enough and lacks initiative.
5. The propaganda of health education is not strong enough and lacks dynamic continuity.
6. Some achievements have been made in the construction of nursing quality and professional ethics, but there are also some shortcomings that need to be further improved.
There are many problems in reality, which are constantly developing. This is the case with our achievements and many practical problems. I believe we can do it well. In fact, many things are verified in continuous development, and we think so, so we will stick to it. Work hard, I believe we will do well, because our hospital nursing department has been working hard and making continuous progress!
2. Summary of personal annual work in township hospitals
20xx is a busy year, a year with frequent epidemics, the hardest year for immunization workers and the most meaningful year. Although I am very busy and tired, with the joint efforts of everyone, all the work has been successfully completed and excellent results have been achieved. This year, the following work was carried out:
First, polio emergency immunization work
1. Our community has formulated an implementation plan for strengthening immunization activities in response to polio epidemic according to the management committee, and conducted the fourth round of professional knowledge training on strengthening polio immunization. This time, our community * * * set up 1 fixed inoculation points, 3 temporary inoculation points and 1 roving inoculation group, hung 3 banners, posted 50 warnings and informed parents of 300 love letters.
2. In order to do a good job in the fifth round of supplementary immunization against poliomyelitis, our community has formulated an implementation plan for supplementary immunization activities against poliomyelitis according to the administrative committee, and has studied and carried out the fifth round of professional knowledge training for emergency supplementary immunization against poliomyelitis vaccine. This time, 1 fixed inoculation point, 3 temporary inoculation points and 1 roving inoculation group were set up in our community, and 3 banners and 50 warnings were put up to inform parents.
Second, health education work
1. This year's "April 25th" is the 27th National Vaccination Day, and the theme of the publicity campaign is "Vaccination is the responsibility of the family". In order to do a good job in this publicity activity, our community has carried out a health education class with the theme of "Vaccination is the responsibility of the family". In class, the medical staff of Urumqi Maternal and Child Health Hospital explained to the students the national policy on planned immunization, the procedures of vaccination, the benefits of vaccination, and what diseases each vaccine specifically prevents. Through publicity, let residents further understand the great significance of vaccination to protect human health, improve the awareness rate of vaccination, and publicize children's immunization planning and related infectious disease prevention and control knowledge to the masses.
On May 15, 2.20xx, the community participated in the publicity activities with the theme of "Scientific Iodine Supplement, Healthy Living" organized by Tianshan District CDC and Erdaoqiao Management Committee in Erdaoqiao International Grand Bazaar. This publicity activity mainly lets newly married women, pregnant women and lactating women know about their babies' intellectual development by posting exhibition boards, setting up consultation points, posting posters, giving free clinics and distributing leaflets. Through this publicity campaign, residents in the jurisdiction have deeply realized the harm of iodine deficiency to future generations, enhanced people's awareness of disease prevention, and achieved good publicity results. It has laid a solid foundation for improving the quality of the population, protecting the healthy growth of children and continuously eliminating iodine deficiency disorders.
3. In order to further improve the knowledge of prevention and treatment of iron deficiency anemia and raise residents' awareness of disease prevention, on the afternoon of June 6, the Management Committee held a lecture and training on prevention and treatment of iron deficiency anemia for 8 community cadres. The lecture was warmly welcomed by more than 40 community cadres and achieved good results, with a knowledge awareness rate of over 95%.
4. The community organized cultural propaganda and posted a banner of 1, which improved the public's awareness of ear love, did a good job of ear love, protected hearing and improved health. At the same time, during the community ear-loving day, Peace Hospital provided free examinations for hearing-impaired people in its jurisdiction, and listened to lectures on the third floor of Guyuan Lane Community Health Service Center to publicize the health knowledge of caring for hearing and protecting ears, so that all residents, especially the elderly, paid special attention to ear protection. When hearing problems are found, we must pay attention to them and go to the hospital for examination and treatment in time.
May 3 1 day of 5.20xx is the 25th World No Tobacco Day. Erdaoqiao Management Committee and eight communities set up information desks at the entrance of xx Jin Quan Shopping Mall, a population gathering place in the jurisdiction, to carry out the publicity activities of "Tobacco is deadly like fire and water, and tobacco control can save lives" to the people coming and going. More than 50 publicity materials/kloc-0 were distributed, including "smoking is harmful to health" and "smoking is harmful to human health", and hundreds of people participated in the publicity.
6. Under the arrangement of Tianshan Women's Federation, we gave condolences to AIDS families in our jurisdiction and distributed rice, noodles, oil, milk and other condolences to them. The families of AIDS patients were moved to tears and expressed their gratitude to the party and the government.
7. Community cadres visited households in groups, and distributed and explained civilized traffic insurance manuals and field travel guides to residents. * * * More than 300 brochures were distributed.
8. On the morning of July 6th, in order to further popularize the knowledge of tuberculosis prevention and improve residents' awareness of prevention and treatment, the community held a lecture and training on "knowledge of tuberculosis prevention and treatment, knowledge of tuberculosis/AIDS double infection prevention and treatment".
Three. Major animal epidemics
In August, according to the spirit of the document of Tianshan Veterinary Station, in order to ensure that there is no bird flu epidemic in Erdaoqiao area, with the strong cooperation of Tianshan Veterinary Station, the Administrative Committee arranged for our community to vaccinate pigeon farmers in its jurisdiction, with a total vaccination of 10, and the immunization rate reached 100%.
Four. Drug supervision
Report the monthly work report of the community drug safety information officer in Tianshan District on time every month, check the pharmacies and clinics in the area regularly every month, and report the problems in time when they are found. According to statistics, there are 4 pharmacies and 1 clinic/kloc-0 in our district.
3. Summary of personal annual work in township hospitals
Xxxx is the first year of "xx", and it is also a year when our hospital team actively plans to do a good job in the new development and construction of the hospital. This year, under the correct leadership of the county party committee, the county government and the provincial, municipal and county health administrative departments, our hospital implemented xxxxx, focusing on "based on service, highlighting the characteristics of traditional Chinese medicine, cultivating talents, developing specialties and establishing a brand". In-depth development of "patient-centered, improve the quality of medical care" as the theme of Chinese medicine hospital management year activities, efforts to improve the quality of medical care, improve service processes, facilitate patients to seek medical treatment, implement convenience measures, put an end to unreasonable charges, and strengthen the construction of industry style. The cadres and workers of the whole hospital worked hard in unity and successfully completed this year's tasks, which are summarized as follows:
First, the completion of medical services and economic indicators
1. Business income: 1 to 12. The total business income of hospitals is about 32 million yuan, compared with 23.8 million yuan in the same period last year, up by 34.5%, including 9.82 million yuan for outpatient and emergency services, up by 4.4% compared with 9.405 million yuan in the same period last year, and 20xx million yuan for hospitalization. For the better development of the hospital, the hospital has added automatic biochemical analyzer, four-dimensional color ultrasound, color ultrasound, anesthesia machine, anorectal therapeutic instrument and chest X-ray machine. The new Chinese medicine hospital installed 1.5t dual gradient American ge magnetic vibrator to facilitate patients' medical treatment and diagnosis. A set of sp, a set of Holmium laser and ureter were added to the operating room. At the same time, the hospital repaired the inpatient department and installed air conditioners and color TVs, which significantly improved the inpatient environment.
2. Completion of business indicators: During the period from 1 to 65438+February, the total number of hospital visits was about 70473, compared with 56 127 in the same period last year, with a year-on-year increase of 26%, of which the number of emergency visits was 658 13, with a year-on-year increase of 25%.
Second, the construction of medical ethics
Over the past year, our hospital has done a good job in building medical ethics and further carried out activities to correct unhealthy practices in the industry. The hospital has signed a rectification responsibility letter with the health bureau, departments, hospitals and employees. This year, according to the unified arrangement of the activities of the county party Committee and the county government to focus on rectifying outstanding problems that affect the development of environmental protection cadres' work style, our hospital actively does all the work to ensure the effectiveness of the activities. We have worked out detailed work plans and established a responsibility system for all key tasks. Break down tasks step by step, define the time limit and progress, take effective measures, make solid progress, coordinate and solve problems encountered in the work in time, and ensure the completion of key tasks. Since 20xx65438+February, all drugs have been subject to online bidding, and the price difference of drugs with a certain profit margin has been squeezed out according to the bidding, which is beneficial to the development of hospitals and at the same time, the phenomenon of drug dealers' kickbacks has been eliminated. 200 yuan, in which the drug expenses of inpatients are never limited to the beginning of the year, and are further limited to 180 yuan in the first three days after May. The price limit for the last three days is set within 150 yuan, the average delivery is within 700 yuan, and the cesarean section is within 20xx yuan, which greatly relieves the problem of "difficult and expensive medical treatment" for patients. Through the above rectification measures, the masses have really benefited. The average cost of outpatient service and hospitalization in our hospital is lower in the whole city, which is praised by city and county leaders. In 20xx and xxxx, it was rated as the county-level advanced XXXXX by the county party committee, the county-level comprehensive assessment advanced unit by the Health Bureau, the second prize of the new rural cooperative medical system advanced unit by the Health Bureau, and the advanced collective of the city's health system XXXXX in 65438+ 10 this year.
Third, the training of medical personnel.
In order to train professional backbone talents better and faster, and continuously improve the level of medical technology in our hospital, the hospital has sent personnel from color ultrasound room, orthopedics department, acupuncture rehabilitation department, laboratory department, magnetic vibration department, minimally invasive surgery department, nephrology department, operating room and obstetrics and gynecology department to the "top three" hospitals inside and outside the province for further study, and sent more than 30 department heads and related department personnel to participate in various academic activities inside and outside the province, and updated them through training. The key to the development of hospitals is the cultivation of talents, focusing on strengthening medical ethics and improving skills, and vigorously strengthening the construction of the overall talent team. This year, our college plans to recruit 7 undergraduates for the society and enrich the strength of the department.
4. Since the launch of "Hospital Management Year", we have further sublimated the service concept of "patient-centered". Combining with the grading hospital evaluation work, our hospital focused on improving the medical level and service quality, defined the responsibilities of practicing posts and implemented the target responsibilities, which made the hospital management work go to a new level. Continue to carry out the "patient-centered, give full play to the characteristics and advantages of traditional Chinese medicine" hospital management year activities, and draw up the "XX County Hospital Management Year Activity Plan". Through this activity, all staff in the hospital will further establish the awareness of medical quality first, truly put the improvement of medical service quality in the first place in medical work, and take medical quality as the starting point and the foothold of all work, thus forming a good situation in the hospital where everyone pays attention to medical quality everywhere and all the time. This year, our hospital took the initiative to strive for physical examinations for urban residents and workers. Up to now, * * * has completed nearly 7493 physical examinations. Due to the careful work of the medical staff in our hospital, they gave patient and meticulous answers to the questions raised by the medical staff and gave them health publicity on various diseases. The medical staff are very satisfied, and now more and more units and individuals choose our hospital for physical examination.
5. With the strong support of the county party committee, the county government and the Health Bureau, the overall relocation project of Chinese medicine hospital has been completed. Up to now, the main works of outpatient building, medical technology building and overpass have been completed, the decoration work is drawing to a close, the main works of inpatient building have been completed, and the comprehensive building is under design. Road hardening, sewer, greening and fence are under construction, and the bidding for signboard, exterior wall paint and ceiling of Chinese medicine hospital has been completed. However, due to the fact that many houses in the new Chinese medicine hospital have not been demolished, the progress of the project has been seriously affected. We urge the county party committee, county government and relevant departments to intensify their work, strive to complete the overall relocation construction before the end of xxxx, complete the overall relocation of the hospital as soon as possible, meet the people's demand for medical treatment, and completely improve the hospital environment and staff environment.
Problems and work plans of intransitive verbs
1, strengthen the study of hospital management, and make the hospital management level reach a new level.
2. Strengthen the education of all medical staff who love their jobs and take the hospital as their home, and ask everyone to help each other in the same boat, so that the interests of the hospital and the welfare of employees can be improved year by year.
4. Summary of personal annual work in township hospitals
Since the beginning of this year, with the correct leadership and support of the county health bureau and the joint efforts of the staff of the whole hospital, our hospital has established and improved various rules and regulations, greatly improved its business in the hospital, made good achievements in preventive health care and immunization planning, and made great progress in the new rural cooperation. Hospitals pay close attention to management, strengthen their image from the outside, and create quality services, which are embodied in the following aspects:
A, hospital management:
Establish and improve various rules and regulations, fully mobilize the enthusiasm and subjective initiative of employees, carry forward the spirit of ownership of employees, unite and cooperate, and implement all affairs to people. The work order of the hospital is normal, the business work is carried out normally, the hospital environment is improved in an all-round way, the professional skills of employees are strengthened, the service attitude of employees is improved in an all-round way, and the quality and level of hospital services are constantly improved. The number of hospital outpatient visits reached10.5 million, a year-on-year increase of 50%. Hospitals constantly purchase and update hardware facilities, strive for the support of higher authorities, and ensure the normal development of hospital business.
Two, immunization planning and maternal and child health care work:
Give full play to the role of the prevention and control team, hold regular prevention and control meetings every month, train and guide the village health personnel within their jurisdiction, and continuously improve their professional quality. The residents of our town were 2056 1 person, and the prevention and control group completed the cold chain operation on time and with good quality, and made new progress in immunization planning. 699 children should be vaccinated with polio sugar pills, and 678 children should be vaccinated with polio sugar pills, accounting for 97%. BCG vaccination should be given to children 170, children 1 and 5 1, with 88% completion; 737 children should be vaccinated with hepatitis B vaccine, 67 1 person, 91%; 649 children should be vaccinated with DTP vaccine, and 622 children have been vaccinated, which is 95%. In maternal and child health, we should fully implement the practical engineering policy, do a good job in obstetric quality construction, vigorously publicize hospital delivery, and comprehensively improve the hospital delivery rate of rural pregnant women.
Three. Public health:
There are two health supervisors in our hospital * * *, who conduct irregular inspections on the collective canteens in the jurisdiction and conduct spot checks on public places and food stalls. Public health supervision was carried out 6 times throughout the year. Through hard work, there was no food poisoning incident or public health emergency in the town.
In short, through the joint efforts of all staff, the hospital has made great progress, but there are still many shortcomings in many work. In the future work, we will continue to strengthen management and strive to build the hospital into a pearl at the gate of Pu 'an County.
5. Summary of personal annual work in township hospitals
According to the spirit of the document "Notice on Annual Assessment of Staff in Public Institutions in 20xx", the leaders of our hospital attached great importance to it and carefully organized and implemented it, and conducted an annual assessment of 29 comrades in our hospital. The assessment is summarized and reported as follows:
I. Basic information
This evaluation is a more systematic, comprehensive and formal evaluation of our hospital. From assessment preparation, organization and implementation to grading assessment, careful preparation, fair assessment, careful statistics and fair evaluation have been achieved, which not only created a good assessment atmosphere, but also tested the real achievements of each comrade and successfully completed the annual assessment work.
Second, the main practices
(1) Leaders attach great importance to it and highlight the seriousness of the assessment work. In order to accurately evaluate the performance and work performance of staff in our hospital, strengthen team management and improve quality, our hospital attaches great importance to this assessment. Hold a special meeting on the assessment of cadres in public institutions to study and deploy the annual assessment work. Zhang Guangxiu, the president, put forward important opinions on how to do the annual assessment fairly, justly, seriously and truly. This meeting laid the foundation for the smooth progress of the annual assessment work in our hospital.
(2) Strict assessment procedures. 1, personal summary. According to the contents of the assessment, the assessed person makes a personal annual summary and self-evaluation, and fills in the Annual Assessment Registration Form. 2. Personal report. Organize the staff of the whole hospital to hold a debriefing Council, and the reviewers will report their work at the meeting. 3. Democratic evaluation. On the basis of personal debriefing, according to the principle of objectivity and fairness, the appraisers are evaluated from five aspects: morality, ability, diligence, performance and honesty. 4, the assessment team to determine the assessment order. On the basis of personal summary, the assessment leading group conducts comprehensive assessment, comprehensive democratic assessment, is in charge of leadership appraisal, and puts forward the final audit opinion in combination with the assessed person's usual assessment, annual performance of post responsibilities and work performance, and determines the grades of the proposed assessment.
(3) The evaluation is open and subject to the supervision of all employees. The whole evaluation process adheres to the principles of fairness, justice and openness, adopts democratic evaluation, and scores according to five parts: morality, ability, diligence, performance and honesty, and resolutely puts an end to excessive extreme scoring. The statistics of the evaluation results were carried out under the supervision of all cadres and finally made public.
Third, the evaluation results
Through democratic evaluation, 3 outstanding civil servants were selected, 23 of them were qualified and 3 were uncertain and incompetent.