Clerical internship experience three

#Internship report # Introduction to the internship is every college student must face and experience the process, the correct understanding of the significance of the internship for college students, the future employment and work will play a very favorable role in promoting. No For you to organize the "clerk internship experience of three", I hope to help you!

Part I

Time like water, fleeting, three months of internship in the busy quietly gone, looking back on those days with colleagues is really good, unforgettable, although there has been a period of uncertainty and loss, want to give up halfway through the period, but when I really want to leave this big family when the heart of the strong reluctance to leave the company internship in the three months will become part of my most beautiful memories, is the best part of the company, is the best part of the company internship. The three months of internship in the company will become part of my most beautiful memories and the most rewarding years of my life.

Before the internship, I constantly wondered how the internship would be a life, how is the company, how are the colleagues to get along with, will be full of harvest, full of return, or nothing, not as good as never experienced, all this is full of doubts and unknown. I asked my sisters and brothers, but the answer is a million kinds of answers, everything is unknown. Although I am not confident about going to the internship, I believe I will gain and grow. I want to exercise myself, sooner or later have to face graduation employment, it is better to adapt to the environment as early as possible, there are any shortcomings back to school there are ways to make up for it.

Looking back three months, as the company's administrative clerk, in the company's leadership of the care and guidance and the support of colleagues to help, I successfully completed the top of the internship, but also the successful completion of the internship period of the various tasks, their own in all aspects of the enhancement, but there are shortcomings, the need for the future to continue to learn, and continue to accumulate work experience, the use of knowledge to make up for the deficiencies that still exist in their own.

Self-learning ability

In school, teachers always emphasize that we should cultivate their own self-learning ability, to participate in the work of teachers to y appreciate the good intentions. I served as a clerk, usually in the work of just playing the phone to deal with documents. In this era of information explosion, knowledge is updated too quickly, relying on the original knowledge is certainly not work. So we must be diligent in the work of the hands slowly pondering, constantly learning and accumulating. Encountered do not understand the place, they first find ways to solve the problem, really can not be modest to ask others, and no self-learning ability to be eliminated sooner or later by the enterprise and society.

Hard work

Because I am an intern, so I have to go to the office early to clean up, so I have to get up at 7:00 every day to squeeze the bus, and sometimes the company's business is busy, and I have to work overtime in the evening or on weekends, so I have less time to dispose of my personal time. Although the internship can not be arbitrary do not want to go to work do not come, the daily repetition of monotonous and tedious work, time is easy to get tired. Like me is every day is sitting on the phone to answer the phone to send faxes and so on, seems boring. But the work is simple and can not be sloppy, you a small mistake may bring great trouble or loss of the company, or must be seriously completed. When you make a mistake and are scolded by the leadership, you can't throw your face and you can't gamble and say that you don't want to do it.

Now the three months of internship, the work situation is summarized as follows:

First, down-to-earth work attitude: three months, I adhere to the work of down-to-earth, consciously safeguard the company's corporate image, and do a good job properly, try to avoid any mistakes in the work.

The administrative clerk is a service nature of the work, and more complicated.

(1) Every day I seriously do a good job in all services to protect the normal development of the department's work.

(2) The daily work of the clerk is relatively trivial, need to be careful, cautious, and can not be careless, not to mention sloppy scribbling.

(3) Create a memo of the day. I will include the day's work in the memo, one by one to complete, so as to avoid omissions.

Second, conscientious, conscientious work and daily routine work, to assist the leadership to maintain good working order and working environment, so that the management of the file is increasingly formalized and standardized. At the same time to do a good job of logistics services, so that leaders and colleagues to avoid worries, under the direct leadership of the department manager, active, proactive and do a good job of the department's daily housekeeping.

1, the daily reception work: when receiving calls, the use of civilized language, speak calmly, enthusiastically, politely receive the factory and foreign customers to visit the staff, for encountering related problems to consult or ask for help, I will do my best to give the answer or timely transfer to the relevant leadership to give a solution.

2, materials management: the development of the company's daily office supplies purchased and claim form, good management of materials, according to the department of collocation, collocation registration.

3, document management: according to the work needs, at any time to produce all kinds of forms, documents, etc., at the same time to complete the departments to be handed over to the printing, scanning, photocopying of documents, etc., to the company issued by the notification, the document to do in a timely manner to upload and disseminate.

4, recruitment work: checking and receiving emails to read resumes, appointments to arrange for candidates for manager interviews and general manager retest.

6, business meetings and exhibitions travel arrangements: the development of business trip schedule, to ensure that the traveler's itinerary is normal.

7, financial work: the cost of office supplies, courier costs of the verification and application, to ensure timely payment of the relevant partner company's monthly expenses.

8, courier work: do a good job of sending registration and signing submission work, regularly on the DHL, ARAMEX website tracking query customer signing situation, such as the discovery of irregularities in the express mail, timely response to the external business personnel and relevant leadership.

Third, the internship knowledge learned:

1, learning formalized document management, standardized official writing, flexible reception skills, public **** relations in the etiquette of the image.

2, learn the basic knowledge, express freight accounting and cost control, basic network maintenance and computer knowledge, maintenance and repair of copiers and printers.

3, the English software and learning methods to provide, but also always remind me to strengthen the English learning and exercise.

4, the correct use of photoshop and the company archive document simple cover design.

5,: learning to work in an organized way to deal with things.

6, the standardized filling of the expense request form, the correct binding method of the archived documents.

7, organizing and filing methods, strengthen the English reading ability.

8, the extensive use of INTERNET, do everything by heart.

9, think it is the right thing to do, bold efforts to do, even if the final success is not okay, at least once worked hard.

Fourth, the main job duties are as follows:

(1) daily documents, materials, tidying up, filing, confidentiality

(2) sit on duty to receive visitors, visitors to guide, dredge the communication

(3) telephone answering, noting, important information conveyed

(4) the use of the computer network, maintenance, checking and receiving of electronic information

(5) office supplies storage, use, issuance, registration and filing

(6) the use of the license seal deed and governance

(7) employee attendance, and attendance equipment maintenance, governance, use

(8) on the work of the subject of the emergence of the work of the fairness of the proposal, to amend the

(9) paperwork, departmental Logistics

(10) meeting arrangements, preparation, part of the communication, relationship coordination

(11) assist the company's leadership and part of the person in charge, and various government departments and social power part of the communication, coordination of work, for all kinds of government approvals.

(12) The company and directly under the leadership of the other affairs, with other parts of the work.

Fifth, the 2015 annual need to work in the direction and feelings:

Employment first, then choose a job. I now want to exercise myself well. And then study well, after I believe I will find a good job through the efforts to return parents and all their teachers. There's nothing else to ask for, but now of course I'm putting honing myself first, not to mention that I'm getting a good deal now. In this month or so, I have learned some things that I couldn't learn in school, even though I understand things, but sometimes I can't do them well at first. Now do things, not only to hold the attitude of the need to ask for advice, but also know how to take advantage of the shortcomings, the most important point is that the "endurance" that is, perseverance. Now, my work time is not long, but I found myself really changed a little, will be more than before to deal with people.

Life will inevitably encounter setbacks, did not experience failure of life is not a complete life. In the secretary of this position, the technical labor is not much, mostly some trivial repetitive work, and thus the secretary will encounter in the work of the frustration may occur in: [1] and the supervisor of the communication is not good; [2] the supervisor of a certain job to the feeling of strain, difficult to handle; [3] to the trivial repetitive work of the resentment of boredom; [4] and the supervisor of the dispute; [5] the emotional aspect.

For the characteristics of the position of the clerk, specific to the frustration, it may be from the adjustment of the mind to relieve the pressure to face the frustration. Ancient said, "the sky descends on the people also, must first bitter its will, labor its bones, hungry its body, empty its body, line whisking its for, gain its can not." When encountering setbacks should be analyzed calmly, from the objective, subjective, goals, environment, conditions, etc., to find out the reasons for frustration, and take effective remedial measures. Set up a dialectical view of frustration, often maintain a confident and optimistic attitude, to realize that it is the frustration and lessons that make us smart and mature, it is the failure itself that ultimately creates success. Learn to self-relief, can tolerate setbacks, to be open-minded, emotional optimism, and strive for excellence.

Good at turning pressure into motivation, change the inner state of depression, in order to seek physical and mental ease, and re-strive for success, so that the eyes towards the future. Photocopying, fax, official document processing and other secretarial work I am basically skilled. Secretarial management to produce documents, processing documents and management documents. In a variety of documents, most of which have varying degrees of confidentiality, and secretaries at all levels often close to the leadership, see some important documents, to participate in some important meetings, so the secretarial staff in the public **** occasions when the activities of the internal and external to pay attention to the difference, grasp the balance of what should be said what should not be said to be mindful of. Accuracy, is the requirement of the quality of work. The accuracy of the secretarial management refers to the correct embodiment of the policy, the correct expression of the leadership intention, correctly run the office, words and deeds have a sense of propriety, the text can reach the meaning. It guarantees the readiness of leadership work to a certain extent. The accuracy of secretarial management, involving many aspects, briefly, that is: to do the paper to be accurate, to do things steadily, the situation should be real, the idea to be cautious. And to do these, must be serious attitude, style of fine, not careless, not sloppy scribbling. For example, for official documents, we must ensure the quality of the document, the word to be accurate, the material to be true, copy to be serious, proofreading to be careful, and strive for every link is not error. Otherwise, it will miss the work, and even cause irreparable losses.

Through this internship, I have a more detailed and deep understanding of their own professional, and combine it with the actual economic life. In the face of many very difficult and helpless problems, through the past knowledge accumulated in the university, is far from enough, because it is only theory, I realized the actual work and the knowledge learned is a certain distance, and the distance between the application of knowledge is even more distant. In the future, I need to learn more about the practical environment in which I work. Special attention should be paid to the current trend, and perhaps others may take the opportunity as a trap, but I must be sensible. I feel that the most important thing for me is to improve my social skills and to cooperate with others. A real team is one that can really sweat for others rather than hypocritically doing work on the surface. The purpose of socializing is to get their recognition and their trust. How do you do that? It all depends on one's own words and actions to be unbiased, to lead by example and to cultivate one's character. Therefore, you must be sincere, always think of others, and act for others. The ability to dissolve themselves into the group. To be invincible, to absorb new ideas and knowledge, constantly updated concepts, tend to be perfect. This is conducive to the real combination of ideas and practical action, only in the thought exercise, in the shortest possible time to engage in their own industry in the position to play an irreplaceable role, because I will pay more for it than others to create more value. I should also get my due payment and valuable experience.

Administrative clerk for me is the company gave me a new challenge as well as affirmation, I hope to be able to learn through the last three months, and strive to improve the level of work, to adapt to the new situation under the need for work, in the process of continuous learning to change the working methods to avoid the shortcomings of the strengths of the work, and work pragmatically, and strive to do a better job in the future of the work of the administration.

Part II

The internship is every college student must have a period of experience, it makes us in practice to understand the society, so that we learned a lot of knowledge in the classroom simply can not be learned, benefited from, but also opened up the field of vision, growth of insights, for us to further to the community to lay a solid foundation. Since the company I work for is a private enterprise, I was not busy at the beginning and did not feel very tired. It's just that I had to stay by the phone and fax machine every day. It was very time-consuming, and on the first day my back ached from sitting there all day. But after a few days on a little bit used to, every day to my same office girl to learn some office knowledge. Just stepped into the workplace, only to realize that I have a lot of do not know. Now in the office, free time will read some accounting books, although their own learned profession at this time did not come in handy, but I think we should learn more, there are a few skills in the future to find a job can also give myself a few choices. I have been on the class for two months, in this short more than two peng, there have been a few times I thought of giving up. Maybe I just started to work, sometimes can not stand the manager to the "gas", their hearts are very uncomfortable, and would like to resign and then change a job. But calm down and think carefully, and then change a job is also, in the hands of others under the work are not so? Just started. Should be down to earth to do their jobs, after all, and no work experience, and now have the opportunity to exercise from all aspects of their own. Otherwise, what to do in the future will not do well. My current job, compared to other people's treatment is quite good, not and other people than the work is not very difficult, it is easy to enter the work, the key is to learn how to speak to people, attitude and its dealings. Due to less experience, I now have a lack of this aspect. Now I realize how good it is to be a student at school! Sooner or later, I have to work, sooner or later, I have to enter the society, sooner or later, I have to face these unavoidable things. Therefore, now I cherish the opportunity to learn, learn a little more than no learning is better, spend the same time, it is better to learn more, on the future choice of career will be of great help.

At work, mutual understanding makes me very grateful to them. Sometimes colleagues have something to come a little late, I have to be alone in the office office, occasionally I will, we get along very well, there is no gap. Sometimes have some have to deal with things, go to the manager to ask for a few hours of leave, the manager is also very sympathetic, directly to the approval of the leave. This time the heart is very happy; met a so good to talk to the manager. So, again, I feel that the work is still quite good, the most important thing is that the surrounding colleagues are very good. The most important thing is that the surrounding colleagues are very good. There is no extra, unnecessary pressure on my heart, so I can work and study well. Employment first, then choose a career. I want to exercise myself well now. Then study hard, and then I believe that I will find a good job through hard work to repay my parents and all of their teachers. There is nothing else I wish for, but now of course I will put honing myself first. In the past month or two, I have learned some things that I could not learn in school, even though I understand things, but sometimes I can't do them well at first. Now, not only do we need to hold the attitude of seeking advice, but also know how to make up for the shortcomings, and the most important point is "patience", that is, perseverance. My work time is not long, but I found myself really changed a little, will be more than before to deal with people.

Life will inevitably encounter setbacks, did not experience failure of life is not a complete life. In the secretary of this position, technical labor is not much, mostly some trivial repetitive work, and therefore the secretary will encounter in the work of the frustration may occur mainly in the communication with the supervisor is not good; the supervisor of a certain job to the feeling of effort, difficult to perform; the trivial repetitive work to feel resentful of boredom; and the supervisor of the dispute; the emotional aspect.

In view of the characteristics of the position of the clerk, the specific encounter frustration, I know a few points:

First, adjust the mentality to relieve the pressure, the face of frustration. Ancient said, "the sky is a big task in the people also, must first bitter their will, labor their bones, hungry body, empty their bodies, line whisking its for, gain its can not." When encountering setbacks should be analyzed calmly, from the objective, subjective, goals, environment, conditions, etc., to find out the reasons for frustration, and take effective remedial measures. Set up a dialectical view of frustration, often maintain a confident and optimistic attitude, to realize that it is the frustration and lessons to make us smart and mature, it is the failure itself that ultimately creates success.

Second, learn to self-relief, can tolerate setbacks, to be open-minded, emotional optimism, and strive for excellence. Good at turning pressure into power, change the inner state of repression, in order to seek physical and mental ease, and re-strive for success, so that the eyes facing the future. Photocopying, fax, official document processing and other secretarial work I am basically skilled. Secretarial management to produce documents, processing documents and management documents. In a variety of documents, most of which have varying degrees of confidentiality, and secretaries at all levels are often close to the leadership, see some important documents, to participate in a number of important meetings, so the secretaries of the public **** occasions to pay attention to the internal and external differentiation of the activities, grasp the situation, what should be said what should not be said to be mindful of the situation.

Third, must be serious attitude, style of fine, not negligent, not sloppy scribbling. Accuracy, is the quality of work requirements. The accuracy of the secretarial management refers to the correct embodiment of the policy, the correct expression of leadership intentions, correctly run the office, words and deeds are measured, words can reach the meaning. It guarantees the readiness of leadership work to a certain extent. The accuracy of secretarial management, involving many aspects, briefly, that is: to do documents to be accurate, to do things steadily, the situation should be real, the idea to be cautious. For example, for official documents, we must ensure the quality of the document, the word should be accurate, the material should be true, copying should be serious, proofreading should be careful, and strive for every link is not error. Otherwise, it will miss the work, and even cause irreparable losses.

In general I still have some feelings, specifically such as the ability to self-learning, never had a tough one, and get along with colleagues.

"What you learn in college is not knowledge, but an ability called self-learning". Participate in the work to y appreciate the meaning of this sentence. In addition to English and computer operation, the theoretical knowledge learned from textbooks is rarely used. I served as a clerk, usually just make phone calls to deal with documents at work, almost no use of their own learned professional knowledge. In this era of information explosion, knowledge is updated too quickly, relying on the original knowledge is certainly not. We must be diligent in the work of hands. In school, teachers always emphasize that we have to cultivate their own self-learning ability, to participate in the work of teachers to y appreciate the good intentions. I served as a clerk, usually in the work of just making phone calls to deal with the file, almost no use of their own learned professional knowledge. In this era of information explosion, knowledge is updated too quickly, relying on the original knowledge is certainly not work. So we must be diligent in the work of the hands slowly pondering, constantly learning and accumulating. Encountered do not understand the place, the first to find ways to solve their own, really can not be modest to ask others, and there is no self-learning ability to be eliminated sooner or later by the enterprise and society

Daily repetition of monotonous and tedious work, a long time easy to get tired of. Like me is every day is sitting on the computer typing, seem boring. But the work is simple and can not be sloppy, you a small error may bring great trouble or loss of the company, or must be seriously completed. And like the same company's promoters have to call every day, dry mouth not to mention the first, but also be angry, to endure some of the phone to answer the unfriendly tone of some even said to complain. If which company has the intention to run around to negotiate. And in fact, all the business is not once on the successful transaction, they must have a resilient personality, encountered setbacks can never give up, make mistakes by the leadership scolding can not bet on the resignation. All along, we have been relying on our parents' income, and some of us have been spending money lavishly. Maybe after work, we can realize the hard work of parents to earn money. And to begin to consciously cultivate their financial management ability, we just graduated, the wage level is generally not high, in addition to meals and daily expenses, sometimes want to leave some money to parents to buy some things, we often have little left, not paying attention to may not be able to make ends meet to become a family of moonlight, but at this time we are no longer embarrassed to reach out to their parents to ask for, so very often we have to rationalize the disposal of the hands of this little poor money. The money is not a good idea, but it's a good idea.

In society, we deal with all kinds of people. Because there is a relationship of interest, and busy work, many times colleagues will not be like classmates as you warm. And some colleagues on the surface of the smile to welcome, but behind the scenes, but hook and corner by any means, step on the shoulders of others to climb up, so we just out of school many times can not adapt. But the environment often affects a person's work attitude. A cold and impersonal office, people will have no attachment, there are better opportunities they will not hesitate to jump ship. Their low mood leads to low efficiency, every day just waiting for the end of the day, early to go back to accompany their families. The occasional birthday party for coworkers, sick gently a word of sympathy, all help to create a happy and harmonious working environment. Good mood, we work happy, conducive to the development of the company. More than once on television to see the workplace of the evil, the company's colleagues between the right and wrong, I think all I can do is "more work, less gossip". But fortunately, I've been lucky, and I haven't had to deal with much of that!

In the course of my internship, I had the joy of harvesting as well as some regrets. Maybe it is the short days of internship and I am not a secretarial professional relationship, the secretarial understanding of some work only stays on the surface, just watching people do, listen to people talk about how to do, and not be able to personally feel, specifically dealing with some of the work, so

in order to fail to comprehend the essence of the work. But when through the internship, deepen my understanding of the basic knowledge of secretarial, enrich my practical management knowledge, so that I have a certain perceptual and rational understanding of the daily secretarial management. Recognize that in order to do a good job in the daily management of corporate secretarial work, not only to focus on the management of theoretical knowledge of learning, it is more important to practice and theory of the two closely combined.

Through the on-the-job more than a month, I am y aware of their own shortcomings, I will work harder in the future work and study, make up for the shortcomings, need to be taught. I believe I will be more comfortable in the future work, performance is more outstanding! No matter what the place of service, will strive!

Article III

Internship, as the name suggests, learning by doing. After a period of study, or when the study comes to an end, we need to understand what we have learned need or should be how to apply in practice. Because any knowledge comes from practice, return to practice. So we need to put into practice to test what we have learned. Now that we are facing graduation, internships are becoming more and more important to us. Just finished this internship time can be said to be my four years of college is the most hard and the most fulfilling period of time. The hard work is because I just set foot on the workplace, there are many aspects can not quickly adapt; and full is that in this period of time, I learned in the campus can not learn the knowledge and skills, but also to improve their own quality in all aspects. At the same time, the internship also gave me a certain working experience. For the future to seek a good career laid the foundation. Now these days in the work of the achievements and shortcomings to do a summary. First, to summarize the experience, and secondly, also have a systematic understanding of their own work situation.

xx Group Co., Ltd. predecessor xx shoes factory was founded in 1988, the formation of the group in 1995, has developed into a more than 3,800 employees, set shoes, real estate, foreign trade, hotels, entertainment, network technology in one of the region-free enterprise group. At present, the production base of xx shoes as the main business is located at No.2 Tengfei Road, China Shoes Industrial Park, covering an area of nearly 100 acres, with a construction area of 120,000 square meters, and possessing 15 advanced shoemaking production lines produced in Italy, Taiwan and other countries and regions, with an annual production capacity of 10 million pairs of shoes, and the products are sold to Germany, France, the U.S.A., Spain, Russia, Japan, and other countries as well as China's inland.

xx Group is the first private enterprise in Wenzhou to hire overseas professional managers as company executives, in product development and technological innovation also actively seek to connect with international standards, from 2001 onwards, the company hired first-class designers from Western European countries every year to carry out simultaneous research and development of xx products, in the footwear industry development of new varieties of position has always been established, and the establishment of standardized laboratories, the company also through the cooperation with Taiwan and other countries to produce 15 pairs of production lines. In 2002, the company also through the cooperation with Germany dhm company, realize the people outside the combination, borrow the ladder to ascend the heights, and take the lead in the province's private enterprises through the sa8000 social responsibility international standard system certification, so that the enterprise's employment environment, labor rights and interests of the protection of the product environmental protection and so on are up to the international standards, so as to break down the barriers to trade, and for the enterprise to better enter the international market to pave the way.

The company in line with the "people-oriented", the concept of building harmonious labor relations, year by year to increase the investment in employee welfare benefits and cultural and living facilities, and actively apply for employees for cooperative medical care, work-related injuries and other types of labor insurance, in 2015 invested 10 million to build an area of nearly 2,000 square meters of staff activities center, screening halls, ktv, kiosks and other facilities. It is equipped with screening hall, ktv, gym, billiard room, table tennis room, internet cafe and so on. And founded the xx newspaper, radio station, to meet the growing spiritual and cultural needs of employees.

In this month, my main work content is to assist the office staff to do a good job in the administrative department of the personnel and daily administrative work. In this process, I used to see, ask, learn and other ways, a preliminary understanding of the company's office clerks specific business knowledge, expanding the professional knowledge learned. First of all, summarize all my specific work content:

1, pick up the applicant call, give the applicant a simple initial, through the person sent to the manager of each department for retest;

2, open the trial work order to notify the retest through the person to try the work, and do a good job of registering;

3, to assist in doing a good job of the new staff induction training, stage training and other training work;

4, Send documents to all levels of leadership, signing documents;

5, organizing and storage of card replacement, leave notes; organize staff files, in order to be ready to go out and archiving;

6, photocopying, speed printing office documents, fax, office forms, etc.;

7, to assist in the entry procedures for the new personnel, staff transfer, separation procedures;

8, calculating the management personnel Monthly attendance, and attendance details sent to the departments to check the signature;

9, entry of monthly fines and incentives, entry of employee pension insurance information;

10, the production of ** the whole factory management personnel annual rest table;

11, to assist in the reception of the customer Germany deichmann guests.

12, leadership arrangements for other work, do a good job in the office work plan.

The above is my internship report, recalling their own work experience in this month and a half, although there are tears and bitterness, but the most is still experience and harvest. I remember the first day of the company, I was arranged in an office clerk to learn. Really, the first day is the most difficult to get through, from the school to the social environment of the transformation, around the contact of people also completely changed the role of the teacher into the boss, classmates into colleagues, get along with the way is completely different, we treat you as an invisible person's feelings can only be experienced only people can appreciate.