We will start the next year with a proper organization of sales inside work. Executing a business development plan for the assigned targets and territories according to the schedule is one of the sales inside work. Writing a good sales inside sales annual work plan is the only way to promote our work further! What should be the sales inside sales annual work plan? The following content is my internal sales position work objectives and work plan sample, welcome to refer to, I hope it will be helpful to you!
Inside job objectives and work plan model Article 1A sales inside job duties are as follows:
1, the implementation of the contract tracking, supervision, the establishment of each contract, "contract fulfillment list", the preparation of each month, quarterly, annual contract fulfillment statistical tables. The results will be reported to the sales company manager, sales manager, and notification to the sales engineer. As needed, the contract performance can be feedback to the customer.
2, the preparation of annual and monthly work plan and capital recovery and use of the plan; summarize and summarize the annual and monthly capital recovery and use of funds in each area; supervise the return of funds to the salesman. Supervision of its business expenses in accordance with the provisions of the use.
3, according to the company's marketing policy to establish the accounting ledger and detailed accounts, on time to register the detailed accounts.
4, receiving, sending, processing, storage of all business calls and letters and documents. Feedback on the customer's opinions in a timely manner to pass, processing. Establishment of user profiles.
5, according to the company's marketing management system to accurately and effectively carry out business personnel sales costs accounting, management, services, such as travel expenses settlement, reimbursement, salary and bonus accounting work.
6, every month on the contract fulfillment, capital recovery, business expenses for statistics and reports;
7, according to the contract requirements to the manufacturer to do a good job of articulation;
8, according to the contract to prepare accounts receivable details, and the implementation of the management of accounts receivable;
9, to assist the business people back to the money; to provide accounts receivable and its related information;
10, to help business people to pay back;
11, to help business people to pay back; to provide accounts receivable and its related information;
10, to assist sales staff to prepare business documents, the preparation of tender documents.
11, according to the requirements of the market information collection and provide daily information briefings by mail to the sales company manager
12, to complete other tasks assigned by the leadership.
Internal service is an important hub of the company's operation of the company's internal and external work coordination, communication, to achieve the top of the situation. Every day, in addition to their own work, but also often have plans for things other than the need for temporary processing, really from the textbooks to reality, from the abstract theory back to the colorful practical life.
Sales inside work should have the ability to
Sales inside work is a trivial and complicated, comprehensive coordination of services, both to complete the word processing, answering user inquiries, send samples of bills and other daily programmed work, but also to regularly inventory inventory, return visits to users, finishing user files, so sales inside work is not only a link between internal and external, but also an important window of the corporate image, its role is very important, and it is a very important part of the work of the company, and it is a very important part of the company. The important window, its role is significant. So, how can we do a good job of sales inside work?
First, to develop three habits, to adapt to the needs of the work of the housekeeping
(a) to have the initiative. As a salesman, the work of the initiative is very important, the main thing is to work on the word "hard". A mouth diligence. Goods sent out to the first time to communicate with the user to inform the actual shipment model, quantity, quality, mode of transportation, etc.. At the same time diligently visit the user to understand the user's production and operation status, and timely feedback to the unit user information, so that the unit leadership correct decision-making. Second, hand diligence. Any user calls should be recorded accurately at any time, shipping records, report filling, contract drafting and other time-sensitive materials can not be delayed. The collection of user information is a complicated and slow process, to be diligent in supplementing and organizing the user files to ensure that the information is complete. Third, the leg diligence. Business-related production, finance, quality control department to move around, often contact, to understand the production dynamics of the enterprise, product quality, billing, etc., to do everything in mind. Four to brain diligent. The collection of information and monthly business statements, to brain analysis and research, to take the method of induction and comparison, judgment and reasoning, through the phenomenon to see the essence of the analysis of the user's purchase cycle, the product's market share, the potential industry demand, and so on, to develop the habit of thinking hard, good thinking.
(ii) Be timely. In addition to work on the word diligently, do sales inside work also embodied in a "fast" on the word, to have a strong sense of time and responsibility, to emphasize the effectiveness of the work, do not procrastinate. In the user has the intention to purchase goods, should be the first time to guide the user, the transmission of the company's product-related information. In particular, the drafting of the contract to try to rush forward, can now be completed never delayed until the next moment, to be clean. Of course, in the pursuit of work efficiency at the same time, can not ignore the degree of accuracy of the work, to maintain a clear mind, busy but not chaotic.
(C) to be rational. Internal work involves a wide range of workload, both urgent operational work, there are also trivial transactional work, so very complicated. This requires work to be rational. One is to put things in order. For example, enterprise product information, user files, statistical accounts, sample mailing information to be categorized and numbered storage, to ensure that find convenient. The second is to deal with matters to prioritize, can not be a hand-hold. Urgent things to be done urgently, some things are very time-sensitive, can not be delayed, we must grasp to do, such as order processing, user complaints, statistics, monthly reports, etc., to ensure that the focus, balance.
Second, to enhance the three capabilities, and effectively fulfill their duties
(a) Enhance the ability of business knowledge. To fight for orders, we must have excellent business knowledge ability, especially with the enterprise product knowledge, including all aspects of product performance, use, advantages and disadvantages, and even the production process, equipment modification, quality control and other basic knowledge. At the same time, we also need to continue to learn the user's technical requirements of the enterprise's products, knowledge of the production process, to understand the dynamics of its production, only to the user's questioning of the consulting answer to the organized, smooth, in order to allow users to rest assured that the real "know yourself and know the enemy, a hundred battles are never in danger".
(b) Enhance the ability to coordinate and communicate. "Mall as a battlefield", there are unexpected things happen at any time, and the sales force is to deal with emergencies in the first window, the results of coordination is directly related to the corporate image and interests. As some product quality is not a hard target, but by the supply and demand sides to reach agreement, it is easy to cause unnecessary disputes. For example, the same whiteness level of mineral kaolin, but showed gray, bright white, green and white several different states, users often put forward objections to the quality of goods. Communicate, explain, negotiate, and communicate again. Without causing any loss to the company, we must let the user achieve maximum satisfaction.
(C) enhance the ability to guide users to buy. Sales staff to listen to a lot of various users around the world every day to consult the call, which requires sales staff to consult the content of the user to determine whether the user has the intention to buy, whether it can be developed into the intention of the user or potential users.
Inside job objectives and work plan sample article 2
First, the sales target
Lead the team to complete the leadership of the sales plan given the month, the goal.
Second, supervision, management of sales showroom and sales staff of the daily sales
Development of instrumentation environment monitoring card.
1, instrumentation dress: uniform work clothes and wear a badge.
2, showroom neat and tidy: daily regular check showroom vehicles, negotiation table neat and tidy condition. Each person is responsible for the vehicle must be applied before 9 o'clock, the show car all *. Handle showroom emergencies at any time, and report to the sales manager when necessary.
3, the showroom reception: such as duty personnel have special reasons to leave the post (), need to find a replacement, the replacement personnel to assume all the responsibilities of the front desk duty. Check the discipline of the sales staff in the showroom at any time.
4, the daily work of the sales staff:, for sales staff of customer level positioning and three forms of a card back to the degree of reminder to supervise the sales process of sales staff to survey. The daily work of the sales staff and the need to complete the task of coordination, such as licensing time and manufacturers of policy changes, etc.. Handle showroom emergencies at any time and report to sales manager when necessary. Regularly report the whole day's work and tomorrow's tasks to the Sales Manager before the end of each day. Handle customer complaints within the scope of responsibilities to enhance customer satisfaction.
5, staff leave processing, leave specific arrangements for the system.
Third, with the marketing department, do a good job of sales development and marketing
1, the marketing department issued by the coordination of marketing activities, such as going out to take pictures.
2, in the case of the sales staff is not on duty, you can communicate with the Ministry of Marketing to go out to market development, the Ministry of Marketing to set the point, out of the single film.
Fourth, grasp the inventory, with the sales manager to do a good job of sales demand plan
Every day for the sales staff of the delivery of the car, data handover, invoicing, insurance and other inventory. Reported to the sales manager before the end of the day to register. For a long time vehicle sales staff to inform, focus on sales; with the sales manager every Monday from the manufacturer to order models, colors for the proposal.
Fifth, to assist the sales manager to do a good job of sales staff training program, and organization and implementation
Due to the current stage of the management system is not perfect, the lack of better training of sales staff, through the communication with the sales consultant, they need better information on competing products, I will find ways to find out a good oral (already thinking), directly affecting sales performance. According to the specific requirements of the sales manager and sales consultant to develop relevant training materials and programs! Initially set to train the idle group every morning.
Interior job objectives and work plan model Part 3In the company's correct leadership and support, closely centered on the general manager of the city company room to implement the "growth, adjust the structure, risk prevention, promote stability" work guidelines, all the interior staff continue to forge ahead, *** with the struggle after a year of hard work of all the main work! Achieved certain results. Around the goal, the implementation of the plan, pay close attention to the business work, the implementation of the plan early, the plan is broken down into monthly plans, monthly inventory, monthly implementation, effective guarantee of the implementation of the plan in a timely manner to monitor and adjust.
First, change the mindset, actively adapt to the new management mode and business model after the reform of the shareholding system, continue to strengthen the education of the sense of competition and crisis awareness, strengthen and use of data management, the introduction of incentive mechanisms.
The second is to correctly deal with the relationship between scale and efficiency, current and long-term, bigger and stronger, strengthen the overall public relations efforts, pay attention to the quality of business underwriting, and select and occupy the market with the fastest speed and quality.
Third, continue to strengthen communication with the public security, traffic police, education, health and other departments to strive for their . Assistance, and strive to improve the five small vehicles, school level insurance, campus party liability insurance, medical liability insurance underwriting rate.
Fourth, strengthen the claims service work. We are trying to improve the on-site survey rate, adopt humanized service, differentiated treatment, accelerate the speed of claims, improve service quality, and improve the external business environment.
Fifth, in response to competition, pay close attention to the development of the same industry initiatives, increase public relations efforts, take a positive and effective approach to participate in the competition, consolidate the market share of the original types of insurance, and actively expand the new business, new sources of insurance.
The internal work position work objectives and work plan model Article 4I served in the xx company in February of xx, during my tenure, I am very grateful to the company's leadership and all colleagues for their support and help. In the company's leadership and the support and help of colleagues, I quickly integrated into our collective, to become a member of this big family, in the work mode and work mode has made a significant breakthrough and change in the tenure of the period, I am strictly demanding themselves, do their own work. Now the first half of the work summary
First, the daily work of the Office of the Ministry of Sales:
As the sales of xx company's internal work, I am aware of the position of the heavy work, but also to enhance my personal communication skills. The sales department is an important hub for the internal and external communication, coordination, and contact with the eight parties, to grasp the market the latest purchase of the user data collection, for the sales department of the business staff to do a good job of protection. In the organization of some of the documents, staging the signing of the contract of sale and purchase, the signing of the bank mortgage contract and the information required (just opened), the user's return progress, the amount of overdue user arrears, the number of cars sold and so on are some of the useful decision-making documents, in the face of these cumbersome day-to-day affairs, to have a head and a tail, to self-enhancement of coordination of the work of the awareness of the six-month basically to do everything with a fall.
Second, the installment of the sale contract, the signing of the bank mortgage contract:
In the signing of the installment of the installment of the sale contract, for me it can be said that it is easy. But in filling out the data and content at the same time, to be careful and cautious, we all know that the contract has the force of law, once the data and content of the error, will bring great losses to the company, in the collection of user information is relatively simple (including: household registration, marriage certificate, ID card and other documents) in the signing of the bank mortgage contract, is still relatively rusty, because the bank mortgage has just been opened, the bank mortgage and staging Sale and purchase contracts are the same, fill in the data and content at the same time, be careful, the mortgage contract is more legally binding. But in the process of bank mortgage, the purchase of the user's mortgage borrowing data is a heavy part of the notary public notarization, bank borrowing data, Foton archives, our company archives data. These procedures are very important, if not notarized? The bank won't give the loan. These links are tightly intertwined and are an essential part of the process. My company in the deposit of the household files, we take the notary public, banks, Foton the essence of the three parties, we still have some loopholes in the bank mortgage borrowing, I believe that with the gradual deepening of the bank mortgage borrowing, I will do better, more perfect!
3. Annual work plan of the Ministry of Administration
Part I Overall objectives
First, the overall goal
According to the work of this year and the shortcomings, combined with the current state of development of the company and the trend in the future, the Ministry of Administration plans to carry out in ten areas xx annual work: further improve the company's organizational structure, determine and distinguish the rights and responsibilities of each functional department, and strive to achieve the scientific application of the organizational structure, three years will no longer make major adjustments to ensure that the company's operations in the existing organizational structure.
2, the completion of the company's various departments and positions of the job analysis for talent recruitment and assessment of salaries, performance assessment to provide a scientific basis;
3, to complete the day-to-day administrative recruitment and configuration;
4, the implementation of payroll management, improve the salary structure of the staff, the implementation of scientific and fair pay system;
5, give full consideration to the employee benefits, do a good job of motivation of the staff, the establishment of internal promotion system, the implementation of scientific and fair pay system;
5, give full consideration to the employee benefits, do a good job of employee incentives Work, the establishment of internal promotion system, good career planning for employees, cultivate the spirit of employee master
human spirit and dedication, and enhance the cohesion of the enterprise.
6, on the basis of the existing performance appraisal system, with reference to the performance appraisal methods of advanced enterprises, to achieve the improvement of the performance evaluation system and normal operation, and to ensure that it is linked to the salary. So as to improve the authority and effectiveness of performance appraisal.
7, vigorously strengthen the staff job knowledge, skills and quality training, and increase internal talent development.
8, promote excellent corporate culture and corporate traditions, with excellent cultural infection;
9, the establishment of internal vertical and horizontal communication mechanisms, mobilize all employees of the company's subjective initiative, the establishment of a harmonious and cordial relationship within the enterprise.
Brainstorming for business development services.
10, do a good job in controlling the turnover rate of personnel and labor relations, disputes foreseen and dealt with. Both to protect the legitimate rights and interests of employees, but also to maintain the company's image
and fundamental interests.
Second, notes:
1, administrative work is a systematic project. It is not possible to achieve overnight, so the Department of Administration in the design of the formulation of annual goals, according to the principle of gradual progress. If the pursuit of speed, the Department of Administration will not be able to guarantee the quality of the completion of the objectives.
2, administrative work for a growing and developing company, is very important for the basic work, but also the need for full cooperation of the company's work, the departments with the *** with a good job with the work of the project is more, therefore, the need for the company's leadership to be valued and supported. Top-down change of mindset or not, the departments to provide support and cooperation with the degree of how, are the key to the success or failure of the administrative work. Therefore, the Ministry of Administration in the development of annual goals, in the completion of the process, I implore the leadership of the company and the departments to be assisted.
3, the work of this goal is only for the administrative department xx annual work of the basic documents, rather than a specific work program. In view of the construction of corporate administration is a long-term project, for each work of the Ministry of Administration will develop a detailed work program with the objectives. But we must wait for the work of this goal by the company's leadership through the study before being put into practice, such as the company's goal of the department's adjustment, the Ministry of Administration will be adjusted to complete the annual work of the goal. Similarly, each target project implementation of specific programs, plans, systems, forms, etc., will be based on the company's adjusted goals for the specific implementation.
Part II Improve the company's organizational structure
I. Overview of the objectives
The company's organizational structure to date is strictly speaking incomplete. And the construction of the company's organizational structure determines the direction of development of the enterprise.
In view of this, the Department of Administration in xx year should first complete the company's organizational structure. Based on the principle of stability, rationality and soundness, through the prediction and analysis of the company's future development trends, to develop a scientific organizational structure, to determine and differentiate between each functional department's 'rights and responsibilities, so that each department, each position's responsibilities are clear, so that there is no gap, there is no overlap, and strive to achieve the scientific application of the organizational structure, as far as possible within three years, no longer do a major adjustment, to ensure that the company's operations in the established organizational structure runs well. The company's operations in the existing organizational structure to run well, standardized management, and continuous development.
Second, the specific implementation of the program:
1, xx year before the end of the yuan to complete the company's existing organizational structure and position preparation of the rationality of the investigation and the company's various departments of the future development trend of the investigation;
2, xx year before the end of the second month to complete the company's organizational structure of the design of the draft and seek the views of the departments, reported to the general manager for review and modification;
2, xx year before the end of the February to complete the draft design and consult the views of the department Review and revise;
3, xx year before the end of March to complete the company's organizational chart and departmental organizational chart, the company's staffing program. The company's departments with the company's organizational structure of the department's job description, workflow in the last year on the basis of transformation. The administrative department is responsible for the collation of the book to
Third, the implementation of the target notes:
The company's organizational structure is determined by the company's long-term development strategy, determining the efficient operation of the company's organization or not. The design of the organizational structure should be based on a simple, scientific and pragmatic approach. The organization is too simplified will lead to a lack of responsibility and authority, heavy workload, middle and senior management tired to deal with day-to-day affairs, hindering the pace of development of the company; and the organization is too much will lead to increasing management costs, uneven workload size, the workflow links increase, the phenomenon of shirking, employees, the overall efficiency of the organization to decline and so on, and the same impede the development of the company.
Internal work position work objectives and work plan sample Part 5I worked at ***** in ** ** month. Since going to work, I have been guided and helped by the company's leadership and colleagues, and quickly integrated into the collective, becoming a member of this big family. Now on the sales of internal sales position perception and the recent work plan is presented as follows:
First, the daily work of the Office of the Sales Department
As a **company's sales of internal sales, I am aware of the position of the heavy work and the position of the requirements of the ability to socialize and coordinate. The sales department is an important hub for the internal and external communication and coordination of the sales department. Specific work includes grasping the market to purchase the latest user data collection; sales department for the business staff to do a good job of protection; the organization of documents, signing the installment of the contract of sale and purchase of the required information; the user's back to the progress of the user's amount, the user's amount of overdue arrears, the number of cars sold and so on are a number of useful decision-making documents, in the face of these cumbersome day-to-day affairs, to have a head and a tail, to self-enhancement of coordination of the work of the consciousness, to do everything has a fall.
Two, timely understanding of the user's return amount and overdue amount of the situation
As our company's sales staff, I am responsible for the amount of the user's return amount and the amount of overdue amount of the work, the main content of the overdue amount of the user, the user's repayment progress in a timely manner, the relationship between the company's capital turnover as well as the company's economic benefits, we have to understand the progress of user demand, the user's repayment progress in a timely manner, the company's economic benefits, we have to understand the user's demand in a timely manner. To understand the progress of the user's needs in a timely manner, so as to increase the efforts to call for payment, so as not to cause unnecessary losses to the company, in the report of the "customer due accounts receivable schedule" is to be timely and accurate, so that the company's leadership according to the table for different customers to make the appropriate countermeasures, so that we can control the risk.
Third, the direction of future efforts
In the future work, I will be dedicated, creative work, although there are some problems and deficiencies. Mainly in: First, the salesman in this regard, some uncoordinated, perhaps just contact with the work in this area; I personally have some differences in communication with them, to be corrected. Second, to strengthen their own learning, expand their knowledge, and strive to learn the knowledge of sales inside, although we have some shortcomings compared to other brother units, but I will certainly be strict with themselves; the sales work of the integrated planning must be done in mind; third, to be realistic, the top of the situation, the bottom of the situation, do a good job as the leader's good helper!
In the future work, I will build on my strengths and avoid shortcomings, to be a competent sales force, and business **** growth.
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