In general, over the past year, I am in charge of, co-management of more units, a wide range of work, heavy tasks, responsibilities, due to my correct understanding of the work of the superior deployment, firm implementation of the party and the country's financial policy guidelines, the strict implementation of the branch's rules and regulations, and better fulfillment of the duties as an administrative and as a professional and technical positions, play the leadership and management and organization and coordination skills, and fully mobilize The majority of the staff's work aggressiveness, and better complete the work of the division and co-management of the unit's work throughout the year. The following is the bank staff work appraisal sample I organized for you, I hope you like it!
Bank employee work identification 1
Time flies, a year's time passes quickly. Looking back on the past 20__ years, the leadership of the care and teaching, there are colleagues to support and help, there is the joy of overcoming the difficulties and relief, there are also despair and uncertainty after the choice of no regrets. Although I am still a bank work just two years of auxiliary staff, but through the efforts of my performance this year from the beginning of the personal deposits ____ more than 10 million increased to this moment ____ more than 10 million, a net increase of ____ more than 10 million, has become a branch of the first place in the performance of reserves. Now I work in a year of the scene is summarized as follows:
First, strengthen the study, improve their own quality
Over the past year, I can seriously study the bank's business knowledge, and constantly improve the theoretical quality of self and business skills. In the process of learning, I gradually summarized the learning methods that fit my own characteristics, that is, comparative learning. With other colleagues than my personal lack of is what I need to learn; with other branches than our weak is what I need to strengthen; with other banks than we are not the same is what I need to explore.
Second, pioneering and innovative, looking for new market growth points
Only the continuous development of high-quality customers, expanding business, increase deposits, in order to improve efficiency. I use my personal social network, and the demolition company to establish contact, through the demolition company, I got a large number of customers with savings potential list. Then one by one door to visit, rejection, cold eyes and even insults are inevitable, but thankfully, after this way, I in the original marketing and maintenance of personal customers, help customers financial management, based on the excavation of a number of new customers, to attract a large amount of new deposits.
Third, loyal and persistent, for the development of the branch of the cause of due diligence
The bank is my student days on the obscurity of the workplace. After graduation, I was very lucky to get this dream job. However, to become a qualified bank staff is not a very easy thing, it is necessary to continue to learn, continuous training. The fact that I was still not a full-fledged bank employee after working for more than a year worried my family, who even looked for what they thought was a better way out for me. Whether to stick to my dream or to sympathize with my family's feelings, to be honest, I have wandered and conflicted. But after rational thinking, I decided to stay in the branch, continue to work hard, with my results to realize my original dream, but also to dispel the concerns of the family.
In the new year, I set a new goal for myself, in order to let myself grow as soon as possible as a qualified bank employees, I will focus on the following aspects of exercise self, improve self.
First, business. Continuously update my knowledge base of the banking industry, both familiar with the traditional business, but also in a timely manner to grasp the emerging business; both a high level of theory, but also skilled in the operation of the specific business of the ability; not only to learn the professional knowledge within the scope of their duties, but also take the initiative to learn about the bank's loans, deposits, settlements, and other areas of related knowledge.
Second, quality. Develop a strong sense of duty and sense of service, treat every customer seriously. Strictly demanding of self, decent style, cleanliness, consciously maintain a good image of the bank staff.
Third, psychological aspects. Continuously undergo trials and tribulations, rational response to setbacks and failures, the trip mature, robust psychological state as a self-growth goals.
Next year, my performance goal is to reach 100 million personal deposits. I will continue to explore, innovation, due diligence, dedication, self-growth at the same time, for the development of the branch to make a contribution to the development of my part.
Bank Employee Identification 2
Participating in the work has been half a year, half a year, I try to study, hard work, successfully completed by a student to a bank employee protagonist change. I will summarize my six months of work as follows:
My position is the cash service window of the ___ branch, my words and deeds represent the image of the Bank. I can't have a hint of sloppiness and relaxation in my work. The ___ sub-branch is located in the center of the busy area, every day to receive a lot of customers, the workload is very large, so this working environment forces me to constantly remind myself to be serious in the work of serious and serious, in strict accordance with the rules and regulations formulated by the bank to carry out the actual operation. The first half of the year is always the same requirement for the self.
As I am new, in the business is not exceptionally skilled, in order to familiarize themselves with the business as soon as possible, when I encountered a problem, I will be very modest to the old comrades to ask for advice. The older brothers and sisters in the line are also enthusiastic to give help and guidance, so that I quickly improve and improve. At first, I was not careful enough and not skilled enough to make a mistake, although I lost money, but this does not affect my aggressiveness to the work, but more encourage me to work hard to learn business skills and theoretical knowledge.
In today's highly competitive financial market, in addition to strengthening their theoretical qualities and professionalism, as a branch of the front-line staff, pay more attention to their own services, to enhance the core competitiveness of the bank issued a variety of spirit and requirements to the implementation of the actual work, subtle, civilian, living. Respect for customers, put themselves in the shoes of customers, and sincerely serve customers. For the majority of customers to supply convenient, fast, accurate service, to win the trust of customers. What is the meaning of letting customers feel the warmth there.
In short, this is my life protagonist of the transformation of the year, is my continuous growth of the year. In the new year I set a new goal for the self, that is, to step up learning, better enrichment of self, to meet the challenges of the new period with a full state of mind. Adhere to good professional conduct, obey the decisions and instructions of my superiors in the Bank and implement them conscientiously. Work meticulously, enterprising initiative, responsible for doing the best job possible.
___Year will have more opportunities and competition waiting for me, I secretly in my heart for self-strengthening. To stand firm in the competition. Down-to-earth, the eyes can not be limited to the small circle around themselves, to focus on the big picture, focus on the future development. Times are changing, the environment is changing, the work of the bank is also changing from time to time, every day there are new things appear, new scenarios occur, which requires me to follow the situation and change. Learning new knowledge, mastering new skills, adapting to the changes in the surrounding environment, improving my ability to fulfill my duties, developing myself into a well-rounded bank employee, and better planning my career. Of course, in some of the details of the handling and operation of my must still lack, I will be in the future work, study in the honing of self, in the leadership and colleagues in the guidance of the help to improve self, carry forward the strengths, make up for the shortcomings.
Bank employee identification 3
When the calendar page tore down to the final page, a year so unconsciously, silently through. This year, we use the computer keyboard to draw a sky full of sunshine, with the abacus beads pulled down ten thousand stars; we keep a pleasure, a persistence, a harvest. Every day bookkeeping, closing, making summonses, writing books, compiling statements; although there is no Herculean performance and earth-shattering cause, but we do our best, faithful to their duties. A year we use this ordinary life, ordinary work outlines the trajectory of life, harvesting the joy of the harvest. A year and there are many, many jobs worth summarizing:
First, ideological and political
Over the past year, I insisted on learning a variety of financial laws and regulations, after continuous learning, so that their ideological and theoretical qualities have been further improved, the ideological firmly set up the wholeheartedly for the people's service outlook on life, values. Diligence and dedication to the spirit of professional ethical qualities is the smooth development of each job and the ultimate success of the guarantee, a year, I consciously practiced the Bank of Agriculture for the "three rural" service purposes, with passionate enterprising, conscientious and meticulous completion of each task, strict compliance with the financial laws and regulations and the unit's rules and regulations, and conscientiously fulfill the "three rural" service purposes. The rules and regulations, conscientiously fulfill the "three iron three" duties, consciously operate in accordance with the rules and regulations, usually live in unity with the comrades, decent style, consciously resist the erosion of all kinds of bad customs.
Second, the main work
20 __ years of my work position is mainly integrated teller. First of all, the business knowledge and work skills, can continue to learn, accumulate experience, through my efforts, with a strong work skills, able to calmly receive the depositor's advice. In business skills, organizational management, comprehensive analysis skills, coordination skills, written language expression skills, etc., have been greatly improved, in the work, in accordance with the operating procedures of the business, the most convenient and feasible way to apply in the business operation, to the needs of the customer as the main.
Secondly, in terms of work attitude and diligence. Passionate about their own work, can correctly and seriously to deal with each task, the party and the country's financial policy and the spirit of the flexible body in the work, in the work of enough to take the initiative to take the initiative to participate in the organization of the unit's various business training, and conscientiously abide by the rules and regulations of the district bank, to ensure attendance, effective use of working time, I to strict rules and regulations to restrain themselves and promote themselves. After studying the internal control system, I have further improved the management of all aspects of business. As the internal division of labor within the Agricultural Bank of China becomes more and more refined, the division of labor of our counter staff is also becoming more and more detailed. In this year's work, I have gotten substantial learning and improvement, and have become more rigorous in business operations. The establishment of customer information; open personal settlement accounts; large cash withdrawals, I am strictly in accordance with the requirements of the higher and the People's Bank of China, please supply customers with the relevant procedures and collect the required information; in the settlement of my strict compliance with the settlement system to do "who's money into whose account, who is at the disposal of the bank does not advance"; in the accounts I insist on achieving "Five no, six consistent" accounting system, seriously fulfill the duties of a good bookkeeper.
Again is in the work of the quantity, quality, efficiency and contribution to the timely completion of the work of the task set out to achieve the desired results, in the day-to-day work, are able to quality and quantity to complete the work of the bank assigned to the task, the business department assigned to the task are able to quality and quantity to complete. At the same time in the work of learning a lot of knowledge, but also exercise the self, after a year of unremitting efforts, so that the level of work has greatly improved, for the development of Shaanxi County Branch Business Department has made due contribution.
Third, there are shortcomings and future intentions
A year's work, although there must be improved and achievements, but there are also shortcomings in some areas. Such as: creative work ideas are not a lot of individual work is not done very well, the need to continue to learn more business knowledge and general knowledge of life, expanding the knowledge of self. This is to be improved in the future work, because at the moment I switched jobs, to deal with a new job, and increasingly updated business only to continue to learn and improve in order to keep up with the development of the form of agricultural bank.
The old and the new, the past and the present. The past year's work has been carried out solidly and effectively, laying a solid foundation for my future work, in the new year, I will seize the opportunity to ride the wave of progress, and strive to create a vibrant, with the breath of the times scene, to promote my work to a higher level.
Bank Employee Job Identification 4
Grateful for what we have, and expectant of what we will have in the future
Since July 1, the provincial bank reported to the 11th Development Zone branch reported to the 12th officially in the Huangpu District Fengle Road branch to work at the beginning of the moment has been working for almost a month. From the school into the workplace is another important beginning of life, very fortunate to be able to join the Guangdong Construction Bank in 13 years in the environment of the more severe employment situation, the staff background of the diverse style of rigorous and efficient work team, this is a perfect start of the career, and I will be for this honor and trust to go all out, the next for me to work since the experience of the different self-summarize and feel:
First, ___.05.13 - 06.09 provincial bank small and medium-sized enterprise department for a month of internshipThis is in the pre-employment I took the initiative to call the provincial bank manpower to apply for an internship, very fortunate to be able to see as one of the core business departments of the small and medium-sized enterprise department of the real operation. During my one-month internship, my workload gradually changed from administrative tasks such as delivering newspapers, transferring files and documents, posting invoices, and pouring tea and water for visitors, to more substantive tasks such as inputting small business approval and credit ledgers, creating Word and E_cel versions of the account manager's credit question bank, creating the vice president's PPT for the president's briefing, and assisting the head of the department in handling daily office paperwork. During the internship, another intern He Qi and I tried to stick to the habit of reading, thinking, practicing, summarizing, sharing, communicating, improving and other seven steps in the workplace, trying our best to make zero mistake in our work, and paying attention to optimizing the process and improving the work efficiency, and finally, when we finished the internship, we were also recognized by the head of the department for my serious and responsible work. What's more, after this internship, I had the honor to know the managers in the department who are very good and have their own strengths, and from them I not only learned the details of how to treat people in the workplace, but also improved my own professionalism. From them, I not only learned to treat people in the workplace and enhance their own professionalism, but also with their different age groups in the daily communication and comparative reference, and then corrected my future career planning, above all, are my harvest in this internship.
To say from this internship in the biggest feeling is two: 1, the opportunity is always reserved for those who are prepared and enterprising to fight for, if I am not admitted through the school recruitment of the Bank of China and take the initiative to call the human resources section inquired about how to have such a valuable experience and harvest 2, the world belongs to the people who have a heart, the workplace should be optimized everywhere with the heart to optimize the process to improve the details, and strive to do it faster and better.
Second, ___.07.12 - 07.15 Development Zone Fengle Road Branch for a day and a half lobby manager
In the July 11th to the Development Zone Branch reported to the 12th I was assigned to the Fengle Road Branch began to work, this time with a very serious and careful female graduate students Chen Yan become a new colleague. The newcomer colleagues, to the branch after I was assigned to the position of lobby manager to follow the account managers for internship, and then switch with Chen Yan teller post internship, Fengle Road Branch is mainly engaged in private business, the president and the seniors are very enthusiastic, because I am in the branch time is relatively short, so I briefly summarize what I have seen, heard and work information:
At present, because of the deepening of the comprehensive teller system of the CCB reform, so the We are in the outlets will be reorganized into outlets responsible for the director of the outlets, marketing supervisor deputy, operations supervisor, outlets account manager, product sales manager, lobby manager, low-level teller, senior teller, back-office functions and other positions system, in which I believe that the lobby manager is the bank's facade as a way to meet the customer, communication between the customer and the bank of the first bridge, the main responsibilities are five: 1, welcome, guide the storage and Triage customers, quickly and properly deal with customer complaints, maintain normal business order in the lobby, and take into account environmental health, equipment and facilities maintenance work; 2, the customer for business Q&A and related guidance, such as guiding the customer to fill out the documents, guiding the customer to use self-service equipment, activation of Internet banking, etc.; 3, identification of customers and differentiated services, such as the supply of VIP services for VIP customers, the supply of basic services for the average customer Services; 4, product promotion work before the account manager, such as identifying customers according to their needs, active and objective to the customer to promote, marketing the Bank's appropriate financial products and transaction methods, methods, reflecting the professionalism and service staff at the same time but also for the later account manager's marketing follow up to make a good preparation; 5, the use of lobby service positions and customer opinion books and other tools to collect a wide range of market information, customer information, customer needs and customer opinions, etc., and to collect market information, customer information, customer needs and customer opinions.
To fully tap and consolidate the key customer resources, and regularly summarize and analyze the written form to the person in charge of the network.
After a day and a half of internship, I can do more than just the first two jobs, the work is difficult to familiarize with the types of customer services and financial products and transactions undertaken by the branch. My greatest realization is that the seemingly trivial work has its own value and a lot to learn, always adhere to the mentality of learning from seniors in order to continue to move forward.
Third, ___.07.16 - 07.26 provincial bank credit approval department for two weeks of study
From July 16th, I and the development of another new colleague Ma Wenchao fortunate enough to be transferred to the provincial bank credit approval department to help organize the filing of the 2012 credit file, which is a huge amount of tasks and very demanding rigorous meticulousness. This is a huge task and very demanding rigorous and careful work, we together with four Liwan colleagues and two interns cross the work of about a month before and after the work, in which I participated in the work can be summarized as the collection of sorting binding proofreading to recover the archives of the six parts, i.e., first of all, we go to the credit department of each office to urge the approver and his apprentice to follow the files in charge of the month of the submission of the file, and then we according to the type of file and serial number classification Sorting, binding and then according to the electronic file and the collated paper version of the file for proofreading, if found missing then find out the reasons for the recovery of the check before filing, stamping and handling and other subsequent matters.
Objectively speaking, this is the work of the value chain in the lower technical content of the link, but we believe that even in the smallest work can be optimized through the process of efficiency and other details of the high value of their own existence, such as me and Wenchao binding cover or proofreading file list, we will study how to work with the division of labor, assembly line operations, and even the placement of documents in the location and direction of their own posture and the details of the file to be put in place. The details of the documents are optimized as much as possible, and try to treat each document as a work of art will be the best in all aspects of detail, so as to reach the maximum tacit understanding and the highest productivity, the highest record is an average of every 2 minutes to complete a file of the sorting and binding work, a morning of 3 hours to complete the binding of 60 files, even the same office of the credit department employees also praised our amazing work efficiency. Our amazing work efficiency has been praised and recognized, which can not but be said to be our pride, because we represent the CCB people and the image of the Development Zone Branch, reflecting the versatile skills of young employees who are able to fight tough battles as well as do small things. I will always adhere to the optimization of process awareness and high standards of strict self-requirement in the future work, the work will be better and better.
Fourth, __.07.20 Mandarin Oriental Hotel fund investor education seminar and thinking
In July 20 I was fortunate enough to be sent by the network to listen to the Hua An Fund and the construction of the Bank of the fund investor education seminar, the main speaker is the Chief Economic Lecturer of the Hua An Fund, a lady in her early 40's, she is mainly from the financial management and investment of the two major directions, combined with a different The main purpose of the lecture was to introduce the two major directions of financial management and investment, combined with the different age groups and customer needs to explain the different ways of wealth preservation and appreciation, after listening to me really feel a lot of benefit, and think about how I should establish a new mode of thinking and action after work, I initially listed five points:
1, commuting to and from work when squeezing the subway bus or before going to bed to seize the time to read e-books and industry dynamics, and adhere to the minimum of one hour a day to read;
2, every day as early as possible to get up 15-30 minutes to warm up and run rope skipping and other exercise;
3, the monthly fixed investment fund of 1,000 yuan of zero deposit of 1,000 yuan;
4, as far as possible every day to write a work diary, every six months to write a summary of the big, and later the old can also be made into memoirs;
5, as far as possible every day to adhere to the colleague friend Communication, every week to meet new friends to open up horizons, we unite and cooperate with each other to learn and exchange growth, this is just my initial thoughts, the future will be based on what I have seen and heard continue to amend and improve, and look forward to establishing good habits so that I can go faster and more stable in the future.
V. Summarize the shortcomings and improvement measures
This month, I feel that I am deficient in the following two aspects, described as follows:
1, the relationship with colleagues is cordial, but there is still a lack of initiative to interact with some of the older seniors, to improve the measures to be able to pay attention to the seniors in the day-to-day work of the seniors have any need for self can help, and take the initiative to resolve the difficulties of the seniors to create a topic of conversation for the seniors. The seniors to solve the problem to create topics and contact opportunities;
2, in the work of the process can not be optimized, most of the time can only improve the small details, which may be due to the relationship between the work of inexperienced, can not start from the larger picture, the improvement measures are patient in the work of the more attentive observation of thinking and summing up, and gradually accumulate precipitation, and strive to optimize the process to improve efficiency.
All in all, this month since my harvest is far more than pay, very grateful to the construction bank to give me this platform to continue to improve themselves, and expect to be able to and construction bank together more and more good!
Bank Employee Job Identification 5
Time flies, a year's time passes quickly. Review of the upcoming past, I in the Postal Savings Bank leadership care and colleagues to help, through my continuous efforts, rise to the challenge, better to complete the work of the task. Now I will be a year of work and the next step in the work of the scene and intend to report the following:
A summary of the work
Over the past year, I have always adhered to the principle of "work first", and conscientiously implement the rules and regulations in the work of the conscientious, hard-working, to the user satisfaction for the purpose of the customer's thoughts, anxious customers, and strive to provide depositors with the best service, and the best service. The urgent, and strive to supply standardized and quality services for the depositors, and achieve good results.
(a) I am not ashamed to ask in the harvest growth. I as a postal savings bank veteran employee, with the spirit of the calf is not afraid of the tiger, and the future career of the bewilderment and longing. In order to be competent in this job, I am not ashamed to ask questions, and constantly to unit colleagues to learn from the heart, and strive to make self quickly into the protagonist as early as possible to become a good employee of the Postal Savings Bank of Lantai County. Over the past year, in the unit leadership of the care and guidance and unit colleagues care to help, through my unremitting efforts to learn and study hard, has been skilled to hold the business skills, procedures. After I continue to learn from books, practice, and colleagues, I eventually grew into a familiar, comfortable with the skilled, and really grew into a competent postal savings bank staff.
(ii) I have been rewarded for my hard work. I am into the bank so far to get the leadership, colleagues recognition and trust, this is my great honor. I often take this as a driving force, constantly spurring self. To be willing to suffer in the work, willing to be an old cow, I think so, but also do so. At present, to cope with the new situation of increasingly fierce competition in the banking market, how to win a place in the fierce competition in the market, is a difficult problem in front of our banking industry. In order to complete the work of the target task, I resolutely abandon the "small" family and take care of the "big" family, the child will be handed over to my parents to bring up, the whole body into the work, the use of self is a local interpersonal and social advantages, sacrificing personal time off, night into the township villagers at home, take the initiative to market our bank's products to customers. He took the initiative to market the Bank's products to customers, patiently explained and analyzed the advantages and disadvantages of the Postal Savings Bank's services for them as well as their concerns and interests, won their understanding and support, and successfully completed his work. Although there is no time to take care of the family, but also ride into the rest time, but after the hard work of the self has been rewarded.
(C) I won a smile in the dedicated service. Quality banking comes from quality service. Polite standardized service is the social development of the service industry requirements, but also the Postal Savings Bank's own survival and development needs. I always pursue the service concept of "thinking of the customer, thinking of the customer, thinking of the customer" in my heart, seriously comply with the "Code of Conduct for Employees", and achieve the behavioral norms, language norms, operational norms, and strive to provide customers with real convenience. The service is endless, only by constantly surpassing ourselves and challenging ourselves can we provide more satisfactory service to our customers. Through my efforts, I constantly improve the level of service and promote business development. I always take the Postal Savings Bank as my home, the customer as my own family, with my full of enthusiasm and down-to-earth style of work, a sincere heart to the customer, to win the customer's trust and smile. In my opinion, customer satisfaction is my greatest happiness and joy.
(D) I feel the joy from the dedication to keep the road. I firmly believe that only with my career closely integrated, based on their own duties, down-to-earth, in order to realize the value of my life and goals. I love this job, always pragmatic and truth-seeking, meticulous attitude to deal with every business; always natural and open-minded, kind and sincere state of mind to receive every customer; always with the whole body into the work style to complete every task assigned. In the work, I often constantly remind myself to be kind to others, in the case of unreasonable customers, always try to tolerate and understand others, in the customer's understanding and respect, I am always full of happiness and joy.
Second, there are shortcomings and future efforts.
Looking back at this year, I myself have some problems: First, business learning is not enough in place, the lack of a sense of urgency and conscientiousness to learn; Second, in the work of the more tired, there has been a relaxation of the mind, which is a poor performance of self-restraint skills, in view of the above problems, I will strengthen theoretical learning, to further improve their own qualities, to change the style of work, and strive to overcome the self-negativity, improve the quality and efficiency of work, and forge ahead to cooperate with the customer to improve the quality of work and efficiency. Work quality and efficiency, and forge ahead with the leadership and colleagues to do a better job.
Third, 20__ year work plan
In the upcoming year, I will persevere and strive to do better. Closely around the "customer-centric, account-based, grasp the big not to put small" goal, to take "to ensure that the stability of large customers, and strive for small customers, enterprising to expand new customers" strategy for the Postal Savings Bank to make a new contribution to my efforts to do the following "The four services.
(a) Good faith service to attract customers. In the fierce market competition, set up the integrity of the Postal Savings Bank brand image. First of all, start from me, do integrity service, integrity of hospitality, integrity of Na storage. After the integrity of service to improve the credibility and reputation of the bank to absorb more savings households, especially to strive for self-employed households, institutions and organizations to become important customers of the bank.
(2) Do a good job of fine service to retain customers. The heart of the service, customer first, pay attention to details, the pursuit of perfection, has always been my pursuit of the goal. I want to go through the meticulous, personalized, professional services, to help depositors manage their finances, think about what depositors think, anxious depositors anxious, so that depositors really feel the meticulousness of our services, so that customers consciously stay in our bank, and strive for new depositors to transfer to our bank.
(C) do a good job of sincere service to impress customers. I want to seize the historical opportunity of the great development of Luntai County and the geographic advantage of our bank, for special groups, specific groups of people to develop point-to-point service strategy, with a sincere, with true feelings, with true intention to serve customers, to touch the customer. Let the customer really feel that our service is real, is in his position for his sake, so that the customer is really impressed by our service and stay in our bank.
(D) do a good job of innovative services to recruit customers. I know that only service innovation can be invincible in the fierce market competition, as a postal savings bank employees, to do the heart of the bank's development, but also to do the heart of the interests of customers. In the service process, we should constantly summarize the innovation, constantly explore the change, through a variety of different ways and means, and constantly introduce new ideas to meet different groups, different customer financial needs. We should consciously integrate our innovative service concepts into the corporate culture and brand of the Postal Savings Bank, and recruit more customers through innovative services and branding influence.
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