Stranger sales refers to the way salespeople contact potential customers by phone, email or other channels to promote sales. Here are some common sales tips and techniques:
1, personal introduction and build trust:
Self-introduction of their own name, the company and the position and other information in a clear and concise manner. Build trust by sharing your or your company's expertise and experience in the relevant field to demonstrate your credibility.
2. Soft opening:
Greet the other person by name in a friendly, cordial manner, signaling that you are a salesperson. Icebreaker questions use open-ended, relaxed questions to arouse the interest of the other party, such as asking whether the relevant products/services are interested.
3, arouse interest:
Understanding the needs by asking questions to understand the other party's specific needs and pain points, so that the other party to feel your concern and understanding of their problems. Arousing interestSpark the other party's interest and curiosity by providing the features, advantages and solutions of the product/service.
4. Product/Service Pitch:
Focused Sales ArgumentsHighlight the core features and advantages of the product/service and emphasize how it solves the other party's problems or meets needs. Proofs and CasesProvide cases, success stories, or customer testimonials, etc. to prove the value and reliability of the product/service.
Personalized and customized solutionsProvide personalized solutions based on the other party's needs and situation so that they feel that you really care about their specific situation.
5, overcoming objections:
Understanding and answering concernsActively listen to the other party's concerns and objections, and give rational and objective answers to eliminate the other party's concerns. Recommend customer cases and success storiesCite other similar customer success stories or experiences of satisfied users to prove the reliability and effectiveness of the product/service.
6. Establish an action plan:
Determine the next step to agree with the other party on the next step of the action, such as a product demonstration, a business meeting, or an in-person meeting to further promote the sales process.
The key point in the stranger sales process is to listen to the other party, understand their needs and concerns, and be flexible and adapt to the situation. In addition, expertise, communication skills and confidence are also important factors in improving sales results. Remember, sincerity and value orientation are the foundation for building relationships and long-term partnerships with prospects.