1, environment: refers to factors such as the physical, technological, organizational, and cultural environments in which healthcare providers are located, such as equipment, space, time, staffing, and management modes.
2. Personnel: refers to the various types of personnel involved in healthcare services, including doctors, nurses, pharmacists, administrative staff, etc., as well as the collaborative relationships and communication styles among them.
3. Process: the healthcare activities and processes provided by a healthcare provider, such as clinical treatments, surgeries, use of medicines, etc., as well as the regulations and standards for these activities and processes.
4. Equipment: relates to the type, quality, and use of medical supplies, instruments, and other medical devices, as well as possible failures and damages.
5, materials: refers to medical supplies, drugs and other materials, such as the choice of materials, quality, methods of use, preservation methods and other aspects of the problem, including the expiration of the expiration date, contamination, foreign objects and other situations. A fishbone diagram (also known as a fishbone diagram or cause and effect diagram) is a graphical tool used to analyze the root causes of a problem and the relationship between them.