How to complain about the isolation point

You can call the government hotline 12345 to report the situation, or you can report to the local epidemic prevention headquarters.

Staffing set up a temporary office in the centralized isolation observation point, which consists of prevention and control disinfection group, health observation group, information contact group, security group, logistics support group, case transfer group and humanistic care group, and the staff of the observation point are under closed management. The specific staffing is as follows: (1) the person in charge of the observation point: 1, and the government department staff with strong management and coordination ability are required. (2) Medical personnel: the ratio of medical personnel to isolated objects shall not be less than 2: 50 (according to the standard of 1 doctor and 1 nurse for every 50 isolated objects). (3) Other staff: including information liaison, cleaning and disinfection, security, logistics support, psychological consultation, etc. Staff can work part-time, and the number can be three to four times that of medical staff.

Personnel responsibilities

(1) Person in charge of observation point: fully responsible for the work of this observation point, including personnel arrangement and external liaison. (2) Medical personnel: responsible for the medical-related work at the observation point, including background information verification, symptoms, body temperature monitoring, psychological monitoring, routine medical services, personnel transfer, health education and personal protection guidance of staff. (3) Information liaison officer: responsible for collecting, filling in forms and submitting all kinds of information at observation points. (4) Cleaner and Disinfector: responsible for cleaning and disinfecting the internal and external environment of the observation point during use and after isolation. (5) Security personnel: responsible for the closed management and security of isolated observation points.

Health and epidemic prevention requirements

(a) during the period of living in the centralized isolation observation point, direct contact should be reduced as much as possible, and personal protective measures such as wearing masks should be taken when in close contact. (2) During the observation period, all isolated objects are not allowed to contact with other isolated objects. Except for staff, access to personnel is strictly restricted. If you really need to go to the public * * * area in the centralized observation point, you should wear medical protective masks, keep a distance of more than 1 meter from each other, reduce the stay time, and try not to touch the articles and facilities in the public * * * area. (three) should regularly open the window for ventilation, and adjust the window opening time according to the climatic conditions; When using air conditioning system for ventilation, split air conditioning should be selected, such as using central air conditioning to ensure the normal operation of air conditioning, increasing fresh air volume and closing the return air of the whole air system. (4) Disinfect walkways, stairs and other places 1 time every day, clean up garbage at least 1 time, and clean up in time when necessary. During the isolation period, rooms and bathrooms can be disinfected by the isolated objects themselves. (five) to strengthen the management of food hygiene and safety in centralized isolation observation points, and do a good job in ensuring life.