1 clear their responsibilities, give full play to the role of the "locomotive"
"Train drive fast, all rely on the locomotive with", the head nurse in the nursing unit, played the role of the locomotive, in the management of the work of maintaining a The atmosphere in which the nurses can work in coordination to effectively achieve the nursing goals of the unit. Nurse manager's work is very responsible, extensive, trivial, complicated, nurse manager because of the specificity of its position, in the work of a variety of role models, administrative scientist Henry Mintzberg according to the work of the nurse manager's characteristics of the analysis, summarized as a "triad" role model, he believes that the nurse manager is mainly responsible for the role of interpersonal relationships, consulting and decision-making. He believes that the nurse manager is mainly responsible for the roles of interpersonal relationship, counseling and decision-making [1]. To play the role of nurse manager, not only should have solid professional theoretical knowledge, skilled operating skills, but also need to have a certain degree of nursing management experience, good communication skills, a high degree of responsibility, good organizational and coordinating skills, and most of all need to be physically and mentally healthy, and at the same time in the work of the focus on playing a non-power influence on the long-term role of their own moral character, ability to build up a high degree of authority in the department, so that all the work can be carried out more smoothly. The first time I saw this, I was able to see it in the back of my head.
2 build rules and regulations, and effectively grasp the nursing monitoring and quality management
In order to ensure the steady improvement of the quality of nursing in the department, to avoid the occurrence of various accidents and disputes, it is important to improve the nursing management system of the department. Any nursing work needs to be done in accordance with the rules and regulations, based on the original system in the hospital, but also for the department's own characteristics and combined with the development of the law and the work of the new problems that constantly appear in the development of appropriate measures, systems, to meet the needs of different groups of people, different tasks. From internal rules and regulations to standardization, standardization of work procedures, as well as instrumentation and equipment operating norms, emergency response procedures, etc., a comprehensive and systematic classification and summary, while paying close attention to the "three basics" training, cultivate internal strength, so that all levels of personnel are competent in their positions, and make the department of nursing workflow smooth, as far as possible to avoid the occurrence of all unsafe factors. All unsafe factors. Improve the system is a prerequisite, the implementation of the guarantee, then strengthen the supervision is the key, in order to ensure the control of nursing quality, as a nurse in the work of the need to have a focus, there is a center, targeted, clearly divided into primary and secondary, heavy, the work of focusing on the adoption of a regular and irregular follow up, room, inspection is not a formality, to find out the problem of timely rectification and strictly good monitoring off.
3 Coordinate the relationship, promote the harmonious development of the nursing team
Coordinate the work, which is the core of good management. Nurses whose communication and coordination functions are mainly uploaded and downloaded, coordinating left and right internal and external relations, so that the nursing work in the hospital to run up and down in harmony, left and right smooth. Treatment of superiors, to correct their position, respect for the views of the leadership and the views of the leadership need to decide things, do not take liberties, calmly deal with things, and more reporting, while not losing their own principles of handling things, do not agree, do not blindly follow; to treat the nurses in the department, both subordinate relations, but also sisterly relations, the need to work on strict requirements, not divided into thick and thin, light and heavy, not to the person, the life of the need to pay more attention to care, to give everyone a department like home, to the hospital as a family. To give everyone a room like home feeling; treatment of doctors, although the division of labor on the work of different, but is an inextricable whole, each other to more contact, more exchanges, principles, methods, and strive to achieve common ground, *** with the completion of the medical task; treatment of the sick and wounded, we must give more understanding, respect, so that the whole process of high-quality service throughout the nursing work, while focusing on communication with each other, more thinking differently, so that nurses and patients are not only superior, but also sisterly relations. Thinking more differently, so that some disharmony between the nurse and the patient no longer exists; treatment of other hospital functions and friendly neighboring departments, departments have a certain degree of independence, but also interdependent, pay attention to the ways and means of dealing with things, both mutual respect, but also in close contact with the patient services for the better, set up a bridge of communication, so that the process is smooth, simple, safe and effective. The size of the coordination ability of the nurse manager also affects the overall level of the nursing team, the nurse manager in dealing with all aspects of the relationship, the effect is obvious, up and down the relationship is harmonious, the nursing team of the unit's motivation, motivation, unity will be effective in enhancing the degree of; if the relationship between all levels of tension, the same will hit, weakening the nursing team's overall strength and image. Nurse manager is good at handling, coordinating relationships, which should be practiced as a necessary skill.
4 Create departmental culture, establish team spirit
Departmental culture is the department in the long-term medical practice of shaping, cultivating and refining the spirit of the style, reflecting the departmental group of awareness of the problem, attitudes and perceptions, provides a specific form of the entire departmental activities and behavior [2]. Nurse manager and department director is the leader, advocate, practitioner of departmental culture construction, if there is no nurse manager's physical force, take the lead, it is impossible to drive the construction of departmental culture, her words and deeds directly affect the overall construction of the department. Department in the pursuit of economic income at the same time, need to focus on improving the quality of human spiritual civilization, in the department to create a strong cultural atmosphere, both bolt heart to stay, but also to create a material, spiritual double harvest achievements. In the work to strengthen the construction of medical ethics, advocate a rigorous work style, optimize the service process, coordination of internal and external relations, to help each other, learning and promoting each other, and constantly increase the collective cohesion, establish a team spirit.
5 Strengthen the cultivation of the talent team
Discover talents, use talents, cultivate talents, which is to improve the quality of nursing care in the department of the intrinsic source. The head nurse should have a long-term vision, pay attention to the training of the talent echelon, to do according to the talent, tailor-made, give full play to the individual strengths, and constantly tap the potential of the individual, mobilize the enthusiasm of everyone, in order to better complete the nursing task. The head nurse should create learning opportunities for everyone as much as possible, both to do their own pass on, while according to the needs of the work, and constantly strengthen the multicultural learning, encourage nurses to participate in continuing education, enrich the cultural connotation, in order to adapt to the needs of the changing clinical work and the continuous updating of knowledge.