1.Purpose:
Receiving customer orders, scheduling production plans, arranging material procurement, confirming the production schedule, and to ensure that the customer delivery.
2. Scope:
Where the company from the receipt of orders to the shipment of the whole process are applicable.
3. Authority and responsibility:
3.1 Business follow-up: follow up on customer orders, develop production plans, and track production plans to achieve the status.
3.2 Production: production plan according to the production plan and when the output does not meet the standard has the right to reasonable adjustment of the production plan production.
3.4Quality Control: Perform inspection.
3.5 Warehouse: requisitioning, warehousing and shipping of materials.
4.Definition:None
5.Operation content:
5.1 Operation flow chart. (Annex I)
5.2 Material Management: Warehouse Manager receives the "customer orders" from the Business Division, and then calculates the material requirements and inquires about the status of the materials in the warehouse according to the defective rate on the "defective control ratio table for each process" and the "BOM" table of the product.
5.2.1 If there is inventory, the person in charge of the production department will arrange to receive materials for production.
5.2.2 If there is no stock or insufficient stock, the material control will write "material requisition" to purchase.
5.2.3 The production department according to customer orders for batch material, the order number is indicated on the material requisition form. More than the material requirements of the order (according to the process control ratio table upward) the warehouse will not be issued materials.
5.2.4 Due to process defects resulting in insufficient materials for production, the production department will be defective or defective materials to open the "return sheet" returned to the warehouse before the warehouse manager to open the "replenishment sheet" replenishment.
5.2.5 The material condition of the order by the warehouse management inventory must be timely feedback to the business follow up.
5.3 production plan: business with the single according to the warehouse materials, delivery, machine situation reasonable arrangements for the production schedule. The production schedule needs to be reviewed by the production department.
5.3.2 production class based on the approved "production schedule" for production.
5.4 The Production Department shall produce according to the Production Schedule in accordance with <<Process Control Procedures>>.
5.5 Production schedule control
5.5.1 Production class daily fill in the "production daily table" to the business follow up on the production schedule control.
5.5.2 If the production progress is normal, continue to supervise the production until shipment.
5.5.3 If the production progress is abnormal, by the production department to oral or written "contact sheet" feedback to the business follow single, by the business follow single to re-adjust the plan or arrange for product outsourcing.
5.6 Production plan changes:
When the customer order changes, including (order cancellation, delivery changes, quantity changes, specification changes, etc.) by the
Operations Division of the "order change notification form" to notify the production management, by the business follower to re-schedule the "production plan",
The production department will notify the customer of any change in the order, and the customer will be notified of such change in the order. The production department will produce according to the changed production plan.
5.9 Finished goods in storage and finished goods shipment refer to <<Warehouse operation regulations>> operation.
6.Related Documents:
6.1 Quality Manual
6.2 Customer-related Process Management Programs
6.3 Process Control Programs
6.4 Monitoring and Measuring Programs for Processes and Products
6.5 Warehouse Management Practices
7.Related Forms:
7.1 Production Schedule
7.1 Production schedule
7.2 BOM table
7.3 Defect control ratio table for each process
7.4 Daily production table (each process)
7.5 Daily production table (general table)
7.6 Returned material list
7.7 Replacement list
7.8 Liaison list
7.9 Receiving list