According to the Law of the People's Republic of China on the Protection of Consumer Rights and Interests and other relevant laws and regulations, Pinduoduo, as an e-commerce platform provider, is obliged to take responsibility for the quality and safety of the products it sells. If a consumer suffers a loss as a result of purchasing a product sold by Pinduoduo, Pinduoduo needs to bear the corresponding compensation responsibility. Specifically, Pinduoduo needs to follow the following principles when making compensation: first, the scope of compensation will not exceed three times the amount of the purchase amount paid by the consumer; second, the amount of compensation will not exceed RMB 5,000; and third, the consumer may request compensation for actual losses and reasonable expenses, such as medical expenses and travel expenses. In addition, if the amount of the consumer's loss exceeds these limits, the consumer also has the right to pursue the manufacturer or distributor. At the same time, if the Poundland consumer suffers more serious consequences such as personal injury, the consumer can also ask Poundland to bear the corresponding criminal liability. In short, as an e-commerce platform, Pinduoduo needs to be responsible for the quality of the products it sells and bear the corresponding liability. Consumers have the right to claim compensation from Pinduoduo when they suffer losses, and Pinduoduo's liability is subject to certain limitations.
Does Pinduoduo's platform seller also need to take responsibility for the quality of the products it sells? A: Pinduoduo's platform sellers need to comply with relevant laws and regulations and the provisions of the Pinduoduo platform when selling products, and are responsible for the quality of their products. If a consumer suffers a loss as a result of purchasing a product sold by a seller on Pinduoduo platform, the consumer has the right to claim compensation from the seller. At the same time, Pinduoduo platform also has the responsibility of supervision and management, and must strengthen the management and supervision of sellers on the platform to ensure that the products sold on the platform comply with the relevant standards and requirements.
Jinduoduo is responsible for the quality of the products it sells and bears the corresponding liability. Consumers can claim compensation from Pinduoduo when they suffer losses, and at the same time, Pinduoduo's platform sellers also need to take responsibility for the quality of the products they sell. As an e-commerce platform, Pinduoduo should strengthen the management and supervision of platform sellers to ensure that the products sold on the platform meet the relevant standards and requirements.
Legal basis:
Article 55 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests The operator who provides commodities or services in a fraudulent manner shall, at the request of the consumer, pay additional compensation for the losses suffered by the consumer, and the additional compensation shall be in an amount equal to the price of the commodities purchased by the consumer or the cost of the service received by the consumer in three times the price of the goods or services received by the consumer; and the amount of the additional compensation shall be less than five hundred dollars, as follows If the amount of additional compensation is less than five hundred yuan, it shall be five hundred yuan. If the law provides otherwise, it shall follow its provisions. If the operator knows that the goods or services are defective and still provides them to the consumer, causing the death of the consumer or other victims or serious damage to health, the victim shall have the right to demand that the operator compensate for the loss in accordance with the provisions of Article 49 and Article 51 of this Law, and shall also have the right to demand punitive damages of not more than two times the loss suffered.