When it comes to the letter of commitment, everyone is certainly no stranger to it. Just, what do you know about the letter of commitment? The letter of commitment can be used as a written material with legal effect. If you want to write a letter of commitment, we need to spend some time to get it right. Just what is the best way to write an excellent and creative commitment letter? For this reason, I have carefully organized the "Quality After-sales Service Commitment Letter Generic Template" for you from the Internet.
Quality after-sales service commitment letter generic template Part 1To: XXX Limited:
According to your bidding number XXX XXX project bidding invitation to the project to make the following after-sales service commitment:
1, quality assurance: night Division to ensure that the products tendered by the manufacturer of the original packaging, affixed to the National Quality Certification Center 3C certification standard Requirements, to bring the product technical information (including product catalogs, manuals, certificates of conformity and user guide);
2, supply and installation time and technical training: I won the bidding procurement in this tender, in the receipt of the notice of award two working days after the signing of the procurement contract with the user, and within three working days to the user to bring the goods and installation. And bring all the products are responsible for free delivery, installation, commissioning, until the normal operation of the equipment. At the same time, our company is also responsible for training the user to use the equipment operation and simple maintenance, and customers signed an after-sales service agreement to protect the interests of customers.
3, the warranty period: my company on the bidding supply validity of all products brought together with accessories door-to-door warranty for three years, bring door-to-door service, without the need for users to send repair, and bring lifelong technical service support, and maintenance. Consumables during the use of equipment are supplied at the most favorable prices in the market, without charging the door-to-door service.
4, response time: our company on this tender to supply all products brought within the validity period, adhere to the regular monthly visits, inspection tours and maintenance to extend the life of the machine. Warranty period, if the product fails, I received the user repair information, Fuzhou City, the user within 2 hours to arrive at the maintenance site and in place to repair, outside the city user within 4 hours to arrive at the maintenance site and in place to repair, repair within 8 hours. Special conditions can not be repaired within 12 hours, our company will bring spare equipment to the customer to use for free. Warranty period due to equipment performance failures overhaul many times still can not be used normally, our company will replace the new equipment free of charge. In excess of the warranty period, such as product failure, my company can send a technician to the door free of charge, such as the need to replace parts, accessories are supplied at the most favorable prices in the market.
5, service hours: the bidding for the supply of all products brought within the period of validity, our company insists on 7 days a week, every day 24 working hours around the clock service.
6, I guarantee that all consumable materials brought to the original genuine, never bring alternative brands of consumables or fake and shoddy consumables to ensure the good operation of the equipment.
Bidder: XXX Limited
Bidder's representative (signature): XXX
Date: XX/XX/20XX
Quality after-sales service commitment letter General Template Part 21, quality assurance: as a supplier of equipment ___, our company on the bidding for the supply of the products are the manufacturer's original original packaging, affixed to the contract home quality certification and quality certification system, and the supply of the products to be supplied by the manufacturer's original packaging, and to ensure the quality of the equipment to be supplied. Certification and quality certification system, and the supply of product technical information (including installation instructions, product packing catalog, product mouth Chinese instruction manual, certificate of conformity and warranty vouchers, etc.).
2, supply and installation time: Guilin Xunchuang Trade Co., Ltd. in this tender procurement if the winning bid, in the receipt of the notice of award that is to supply goods to the user. Manufacturing and testing of products have quality records and testing information. Testing of product performance, we have carried out the whole process of the product, the whole performance check, to be confirmed that the product is qualified before packing and shipping.
3, product delivery: as far as possible according to user requirements, if there are special requirements, need to be completed ahead of time, our company can exceptionally organize the production, installation, and strive to meet user needs.
4, warranty commitment: our agreement on the supply of all products supplied within the validity of the warranty period, the validity of all products supplied within the supply, supply of normal working days, round-the-clock service, lifelong technical service support.
5, response time: If the quality of the problem occurs within seven working days or the operation of the user caused by the inconvenience of the impact of the company's commitment to the equipment within three working days for free replacement. Warranty period, the product if the failure occurs, after receiving your company report, if necessary, our company will supply alternative equipment. Warranty period due to equipment performance failure repair twice still can not be used normally, the Division I gratuitous replacement of new equipment.
6, service system: as a supplier of equipment to the bidding of the company's products supplied by the supply of security system: when the equipment fails, if necessary, will be sent to send a designated professional technician in the specified time for home repair or send repair, the cost of the purchaser is willing to incur the cost of transportation and miscellaneous expenses borne by the Company.
Quality after-sales service commitment letter generic template Part 3In order to conscientiously implement the "Chinese People's *** and State Seed Law", "Agricultural Products Quality and Safety Law" and other laws and regulations. To safeguard the interests of the majority of farmers for the purpose of good seed management from the source, to promote the seed wholesalers honest and law-abiding, according to law, to ensure the quality of seed, so that farmers with "assured seed". Yicheng District Seed Management Station combined with the actual development of my district, "seed sales quality commitment" as follows:
First, adhere to the legal channels into the seed, not from illegal channels into the seed, do not operate the unvalidated (recognized) fixed varieties.
Second, do not operate counterfeit and shoddy seeds. Seeds operated by the initiative to the seed management department to declare samples and samples for inspection, the quality of the national seed standards, seed packaging, labeling up to the normative requirements, do not operate unregistered, unregistered varieties.
Third, do not publish illegal advertising, not false propaganda, advertising, publicity, real and reliable, in line with laws and regulations.
Fourth, in the seed business to comply with national and provincial laws, regulations, rules and regulations of the management, consciously accept the supervision and management of the seed management department.
Fifth, if the failure to fulfill their obligations and illegal operation, will bear the legal responsibility and voluntarily accept the seed management department's punishment.
Sixth, the sale of seeds in accordance with the relevant provisions of the issuance of legal and valid invoices or other valid bills, to strengthen their own internal management, the establishment of a sound seed management files.
VII, adhere to the principles of openness, fairness, justice and honesty and trustworthiness to participate in the market competition, to maintain the order of seed business, to fulfill the agreed and legal obligations, to strengthen the study of agricultural science and technology, to improve the scientific and technological guidance to farmers to improve the ability to serve farmers, guiding farmers to use the best varieties, and to promote the agricultural production of abundant harvest.
Eight, accept the majority of farmers and friends of the supervision, report!
Commitment (unit): Supervisory unit:
Year Month
Quality after-sales service commitment letter General Template Part 41: Sweaters sold from the store shelf life of 30 days (except for failure or damage caused by human factors or irresistible natural phenomena).
Long skirts are not covered by the warranty.
2: in the discovery of the sweater damaged should immediately notify the owner, that is, shipping from the beginning of the count 3 days should be sent to the owner of the expiration of the inadmissibility (Note: sent to the owner of the postage guests are responsible for), the owner of the store in the receipt of the damaged baby experience (no human factors or irresistible natural phenomena caused by the failure or destruction of the exceptions), the seven workdays to ensure that the goods will be immediately shipped back to the customer (the postage costs are responsible for by the owner)
Long skirt is not covered by warranty.
3: Users are able to after-sales telephone consultation on technical issues, and get a clear solution.
After-sales service telephone: xxx
4: In the warranty period, the following scenarios will be implemented paid maintenance services;
(1) due to man-made or irresistible natural phenomena and the occurrence of damage;
(2) due to improper operation caused by the malfunction or damage;
(3) due to the product's modification, disassembling, assembling and failure or damage. (3) Failure or damage due to modification, disassembly, assembly of the product.
The above is a paid warranty service, the other is not a warranty service. The store is not responsible.
Quality after-sales service commitment template generic Part 5
Bidding unit:
If my unit can win the bid in this competitive negotiation, my unit to make the following commitments:
First, with the owner of the coordination of the management measures
After winning the bid, my unit will be from the plan management, technical quality management, financial management and other aspects of the owner to actively cooperate with its main measures:
Please note that the owner of the project is not responsible for the quality of the project.
(1) Select the excellent construction team, and sign a labor contract with them according to law, pay workers' wages on time, and never default on the wages of civil workers.
(2) The project department will be responsible for submitting the overall schedule network plan to the owner, and actively assist the owner to determine the planting, maintenance team and supply materials into and out of the field and the intermediate handover, with the owner to reasonably solve the construction of water, electricity, material storage, site division and other matters.
(3) Monthly construction progress plan, labor plan and material entry plan, reviewed by the supervisor and reported to the owner for finalization of the board.
(4) * days in advance to the owner to provide seedlings and all the material quantity, specifications, and time to enter the field plan, the site set up material sample room, and actively cooperate with the owner to select samples for ordering.
(5) weekly engineering meeting, chaired by the superintendent, the owner and the project manager to participate. Through the engineering meeting of this system to improve the construction and supervision, the relationship between the owners, coordination of the construction process of various issues to ensure the smooth progress of the project.
(6) held a regular meeting of the project manager will be submitted to the owner of the weekly report and the next week's work plan, in the report will detail the progress of the project, in the plan in detail progress, materials, labor, equipment, funds and other details of the plan.
(7) Do a good job of construction diary, record the number of workers employed on site for each type of work and the use of machinery, the number of seedlings shipped to the site, the number of supplies and materials, as well as the weather conditions every day, and will be placed in the office of the site, so that the owner can always access.
(8) pay full attention to the owner's instructions, site management personnel at any time in writing to record the owner's instructions, and to be implemented.
Second, quality and safety:
Consciously accept the use of the owner, supervision units and related management of the greening project construction quality, safety and other supervision and inspection, and timely correction of the problems raised in the inspection. In the quality and safety of the following commitments:
(1) according to law to obtain the appropriate level of qualification certificates, and in its qualification level within the scope of contracting landscaping projects. No subcontracting or illegal subcontracting works.
(2) The establishment of a quality responsibility system, responsible for the construction quality of greening works. If there is a need to subcontract professional sub-projects (such as garden sketches, walkways, etc.), with the consent of the owner, signed a professional subcontracting contract in accordance with the law, my unit of the quality of its subcontracted works to assume joint and several responsibility.
(3) in accordance with the engineering design drawings and construction technical standards for construction, without unauthorized modification of the project design, do not cut corners. In the process of construction found in the design documents and drawings have errors, timely comments and suggestions.
(4) in accordance with the project design requirements, construction technical standards and contractual agreements, seedlings and other materials for inspection, quarantine; no two certificates and a sign of the seedlings will not be used.
(5) to establish and improve the construction quality inspection system, strict process management, and make good quality inspection and records of hidden works.
(6) of the hidden works and related materials, in the owner or project supervision unit witnessed on-site sampling, and sent to the appropriate qualification level of the quality testing unit for testing.
(7) to establish and improve the education and training system, to strengthen the education and training of employees; without training or assessment of unqualified personnel, not to work.
(8) According to law to fulfill the greening project quality defects remedial maintenance obligations.
(9) The main person in charge of the unit according to law is fully responsible for production safety. Establish and improve the production safety responsibility system and production safety education and training system, the development of production safety rules and regulations and operating procedures, to ensure that the unit of production safety conditions required for the investment of funds, the greening project undertaken regular and special safety inspections, and make a good record of safety inspections.
(10) employ full-time safety officer (with practicing qualifications) is responsible for greening project construction safety management and on-site supervision and inspection, found hidden safety accidents, timely report to the project manager and safety production management organization; illegal command, illegal operation, immediately stop.
(11) in the construction organization design of the preparation of safety technology measures and construction site temporary electricity program, such as dangerous sub-parts of the project, in accordance with the relevant national and provincial and municipal regulations for the preparation of special construction programs, review and expert verification, meet the requirements of the organization and implementation.
(12) before the construction of greening works, the technical personnel responsible for project management of the technical requirements of the construction of safety to the construction team, the operator to explain in detail, and signed by both parties to confirm.
(13) at the entrance to the construction site, temporary power facilities and other dangerous parts, set up obvious safety warning signs.
(14) According to the different stages of construction and the surrounding environment and seasonal and climatic changes, the construction site to take appropriate safety measures. Construction site temporarily stop construction, do a good job of site protection. Set up the office and living area of the construction site separately from the operation area and keep a safe distance; the site selection of the office and living area meets the safety requirements. Employee meals, drinking water, resting places, etc. in line with health standards.
(15) Take special protective measures for adjacent structures and underground pipelines that may be damaged by the construction of greening projects. Compliance with relevant environmental protection laws and regulations, and take measures at the construction site
(16) at least once a year for managers and operators to carry out safety education and training, and their education and training is recorded in the individual work files. For the construction site engaged in dangerous work for the personnel for accidental injury insurance. Our company has excellent talents and advanced equipment, excellent construction team, scientific management methods, thoughtful and perfect service, in line with the "people-oriented, honesty and credit" principle, quality and reputation for development, customer-centric, to ensure that every step of the construction are perfect.
Quality after-sales service commitment to the general template Part 6
Our company embodies the "customer first, reputation first" service purpose, to provide customers with long-term technical support and a full range of services.
1, after-sales service commitment to the bidder has a sound after-sales service network institutions, including specialized installation and maintenance service team, the user's regular visits and information feedback, installation guidance and technical advice. The country's large and medium-sized cities to set up offices, and strive to solve the faults that occur in the shortest possible time, quality problems, so that customers feel at ease, rest assured.
2, quality assurance period
Product warranty period of one year, ** service life of ** years.
3, after-sales service commitment to daily management
The user is God, after-sales service is the top priority of our work, after-sales service daily management is divided into three levels, the first: a monthly phone call to visit, to learn about the status of the equipment operation, make a good tracking record; the second: each year, to send professional and technical personnel to visit the home once, make a good tracking record; the third: in the process of the above. Understanding of the quality of the project failure, problems, the factory immediately sent to the user unit, to solve the situation.
4, after-sales service commitment before the sale, in technical issues with the user to maintain docking, to ensure product compliance, before the start of the production process, to provide samples from the user and supervision units for review, qualified before mass production.
5, after-sales service commitment training program
The company is responsible for the opening of the commissioning of the project, are available to the company to provide on-site training free of charge, the training content for the use of the equipment operation and daily maintenance; the company plant every spring and fall two quarters of the year, the user learning classes held by professionals to focus on lectures, mainly teaching the system operation, routine maintenance and simple troubleshooting.
Technical training methods have on-site training, centralized training in two ways.
On-site training by the project's technical director is responsible for centralized training by the company's technical staff.
On-site training is before the equipment is put into use, the training of installers, managers of training to provide free training, training location in the construction site. Training content includes installation knowledge, system components and system operation and maintenance and other explanations.
Regular training is a comprehensive training for managers. The content includes system design specifications, acceptance specifications, system maintenance and management.
6, free of charge to provide product instructions, technical information, pictures, etc.
The product instructions, technical information, pictures, in the construction process, the end of the project acceptance after the end of the successive interactions with customers, archived records.
7, service response time limit
8, the bidder's commitment to repair response time of ** hours. Service maintenance mode for door-to-door service, and within *** hours to the maintenance site, the working time to implement continuous uninterrupted work until troubleshooting.
9, quality compensation commitment
For product quality problems caused by the user of all losses caused by my unit is responsible for.
10, the cycle of installation and commissioning of the inspection program
The cycle of installation and commissioning of the inspection program has been incorporated into the daily management of after-sales service, the customer to do, find a problem, solve the problem, and do not leave the problem to the customer.
11, product warranty period, outside of the charges
Product warranty period, the warranty covers, in addition to man-made damage factors, force majeure factors outside the fault and quality problems, commitment to the warranty period free of charge to provide maintenance and repair; outside of the warranty period, the appropriate collection of staff travel expenses and material costs.
12, the product in the warranty period outside the required parts of the preferential commitment
The product in the warranty period outside the required parts of the preferential commitment to: factory price.
13, meet the holidays, major events before the lamps and lanterns equipment operation checking work commitment In accordance with customer requirements, telephone tracking, such as the unit received a phone call from the customer, without reflex to solve the problem for customers in this regard.
Quality After-sales Service Commitment Template General Part 7The company sells desktop computers from the date of sale, within seven days, the machine failure, you can choose to repair, replacement or return. Since the date of sale of the eighth day to the fifteenth (to the date of purchase invoice and certificate of three packages shall prevail), the machine appears "Annex I" described performance failure, you can choose to repair or replacement.
Within five years from the date of purchase, desktop computer products failures, we provide free on-site service.
In the following computer hardware failure, in the warranty period, the Department will provide you with a free replacement of the faulty parts replacement of a class of parts warranty period from the date of completion of the replacement recalculated). Component name warranty time
Switch, server, storage devices three-year warranty I promised to supply five years of free door-to-door service time, such as the hardware warranty period outside the user to bear the cost of the corresponding replacement hardware, I will not add other costs. Other service commitments
Within one year from the date of your purchase, if the Department can not supply spare parts for maintenance, resulting in your purchase of computers from the date of repair can not be repaired for 30 days; the host of the same major components or peripherals within the commodity failure by the two repairs are still unable to solve the problem, the company will provide you with a free replacement of the same model, the same specifications of the goods. If our company can not supply the same model, the same specifications of the product, will supply you with goods not less than the performance of the products you use door-to-door service engineers if you encounter special scenarios can not be resolved on the spot, our service engineers will consult with you to get your consent to bring the machine back to the desktop computer authorized service institutions for repair, repair and return the machine at no cost.
Quality after-sales service commitment letter generic template Part 8Bidder's name: Lin Jian, contact phone number: 18077206963, address: Liuzhou City, Fei Goose Road, Road 2, No. 1, Gubu Street, International Mall, Building K2, Room 1033.
Quality:
1. Provide cooking oil that meets the consistent quality standards of the tender samples, conscientiously fulfill the requirements of the provisions of the food quality and safety market access, in accordance with the relevant laws and regulations, national standards, industry standards, to ensure that the quality of edible oil in line with the requirements of the relevant product standards, health specifications, and will never provide substandard cooking oil.
For the products that are confirmed by the bidder's inspection as not meeting the quality requirements of the bidder, our company agrees to dispose of and return them within a specified period of time in accordance with the requirements, and all the costs of returning the products due to the quality problems of our company (transportation, storage, etc.) shall be borne by our company.
2. To ensure that the goods meet food safety standards, including cooking oil health indicators in line with national standards and food safety requirements of the relevant certificates and test reports.
Strictly abide by the Product Quality Law, Food Safety Law, Measures for the Administration of Food Safety in Circulation and other laws and regulations, conscientiously fulfill the obligations of food quality and safety, and bear the corresponding responsibility for the quality of goods in accordance with the law.
3. Ensure that the products are supplied on time and delivered to the purchaser's designated location within the specified time, such as the delay caused by the supply of products, our company bears the emergency transportation costs incurred as a result, to ensure that the transport vehicle safety and health, not to use loaded with raw food or chemicals or other potentially contaminated means of transport, not with other goods with irritating odor of the collocation.
4. Use of national food safety standards in line with the 'packaging methods, packaging marking is clear, no damage, pollution, damage to the packaging caused by the transportation process, pollution of the goods by our immediate recovery and replenishment of the shortfall.
Bidding unit: (cover the corporate seal)
Signature of the legal representative:
September 2, 20xx
Quality After-sales Service Commitment Generic Template Part 91. Strictly in accordance with the requirements of the contract, to provide in line with national standards. Quality qualified products.
2. Strictly check and control the incoming quality of raw materials, original components, ancillary parts
3. Ensure that the equipment supplied by the processing technology is perfect, complete testing means, the product will never leave the factory with defects.
4. Warranty period of 24 months, the warranty period from the date of final acceptance of the goods. Warranty period, because of the product's own warranty issues, I am responsible for free replacement of damaged parts, free maintenance; such as users of man-made quality problems, I sent the technical department responsible for door-to-door maintenance, only the cost of parts and maintenance fees. Outside the warranty period, to provide lifelong maintenance of the product.
5. In order to ensure the normal use of the user, our company responds within 2 hours after receiving the fault notification, and arrives at the user's site within 4 hours for repair; during the warranty period, free repair and replacement of all parts damaged under normal circumstances. Outside the free warranty period, to provide lifelong product maintenance.
6. For the equipment supplied in the transportation, loading and unloading process of insurance, once found outside the business, we will be based on the damage, within 5 days after receiving the notice, free of charge replacement, repair.
7. 1 year after the warranty period, to ensure the provision of spare parts of the same quality.
8. In the whole product life cycle, we guarantee the supply of spare parts, and provide the corresponding maintenance services.
9. Provide lifelong free training services.
10. After-sales service procedures: see the training program and after-sales service procedures.