The office of the property company needs to be responsible, strong work initiative, with good clerical ability, expression ability and good communication and coordination skills, strong resilience; the following is what I have organized for you the duties of the office of the property company, welcome you to learn and refer to it, surely helpful to you.
Property company office duties 1
1, under the leadership of the project manager, is fully responsible for the maintenance of public **** order in residential areas.
2, the development and construction phase of the new project, on the design and configuration of the security precautions to put forward relevant rationalization proposals;
3, the preparation of the new project owners to move in before and after the occupation of the order of the service program, and the implementation of the order of the service program on a regular basis to assess and put forward the improvement of the intention;
4, responsible for the work of the department plan, to do a good job of summarizing the work, do a good job of the department staff training and education. The department's staff training and education work.
5, regular checks, the implementation of the security situation, to strengthen security precautions, the key areas to take measures, found that the problem in a timely manner with the relevant departments to contact and rectify the time limit.
6, responsible for fire equipment management and operation and business supervision.
7, is responsible for public **** order maintenance team leader and public **** order maintenance staff work logs and duty records of the inspection work.
8, responsible for directing the handling of emergencies.
9, is responsible for the development of the jurisdiction of the key waterproof parts of the fire extinguishing plan.
10, to strengthen the horizontal union with other departments to maintain a good spirit of collaboration.
11, conscientiously complete other work arranged by the superior leadership.
Property company office duties 2
1, responsible for the outdoor street bottom of the property engineering maintenance of the overall management;
2, responsible for the collection of property fees;
3, responsible for the merchant's property repair and maintenance work;
4, responsible for the effective handling of customer complaints;
5、Responsible for the department's overall work arrangement management.
Office of the property company's duties 3
Target management: in accordance with the requirements of the contract for the management of services without malice to the customer to provide services in line with the provisions of the specific requirements of the annual management program, level of charges, through the various management activities to achieve the ultimate goal of improving customer satisfaction.
Program management: combined with the annual management program to develop the annual work plan of the Customer Service Department, and decomposition, check the completion of customer service work.
Daily management: familiar with the property service center management system, charging standards, customer conditions and the distribution of public **** facilities and safety inspection requirements, master engineering, cleaning, greening and other types of line management dynamics; to ensure that the project housing and other information information is complete, accurate and timely; punctual arrangements for customer service staff to send a variety of costs to the customer notification form, supervise the subordinates to timely payment of the property management fees and other costs, and organize a review of the property management fees and other costs. Management fees and other costs, the organization of the payment of fees to households in arrears; responsible for major events in the project in accordance with the "accident, major incident reporting system" timely record, report and follow up; responsible for the project of various types of notices, management regulations and temporary signage set up, inspection, management; customer service staff daily training.
Information processing: accept and deal with customer complaints, and to be recorded, illegal operation or behavior in a timely manner to stop and deal with the provisions of the important events to the property service center manager report.
Customer relations: to assist the property service center manager to maintain good communication with the industry committee and other relevant departments; responsible for customer satisfaction surveys to summarize and analyze, and fill out the "satisfaction with the return visit to the record table", "satisfaction improvement enhancement plan"; planning for a variety of cultural activities and publicity work of the project.
6. Completion of other work matters assigned by the leadership.
Property Company Office Responsibilities4
1. Develop the mall environmental quality plan, and supervise and inspect to ensure that the mall environmental quality standards
2. Organize and implement the mall security work daily inspection, order maintenance, complete the activities of the security program development and implementation
3. All kinds of emergency drill program development and exercise work
4. Responsible for the property department cleaning, security, green maintenance budgeting and implementation
5. Assist in the organization of cleaning, security and other outsourcing units bidding work and control of outsourcing companies
6. Responsible for the property department of the staff's specific work arrangements, including daily inspection, order control, training, assessment and other management work
6. Responsible for the property department staff specific work arrangements, including daily inspection, order management, training, assessment and other management work
7.
7. Responsible for the daily work with the relevant government departments docking work
Property Company Office of the responsibilities of the 5
1. Formulate, implement and enforce the guidelines, policies, regulations and systems related to engineering and energy management.
2. Establish and maintain a comprehensive maintenance program for all systems and equipment as required.
3. Establish and maintain procedures for the operation and operation of engineering equipment to ensure the proper functioning of engineering equipment throughout the project.
4. To be fully responsible for the cost saving operation of the engineering aspects, prepare and revise the operating budget of the engineering department according to the operational requirements of the project, and strictly control the engineering operation and maintenance costs.
5. Tracking and controlling all energy consumption of water, electricity, gas and coal to ensure ___ limit energy saving.
6. Responsible for preparing and submitting all relevant reports and statements to the management in a timely manner, and ensuring the implementation of legal requirements in terms of environment and safety.
7. Responsible for evaluating the performance of engineering staff and implementing rewards and sanctions in accordance with the rewards and sanctions system.
8. Responsible for the establishment of a sound training program for all departments to ensure that the staff of the Engineering Department have the necessary expertise and skills.
9. Develop and implement plans to respond to emergencies in other departments.
Complete other tasks assigned by the company and the resident general manager.
Property Company Office Responsibilities6
1, is responsible for presiding over the overall work of the Department of Property Management;
2, is responsible for organizing the development and improvement of the property of the various divisions of the various rules and regulations, operating procedures, operating standards;
3, is responsible for the property of the Department of the team management, the reasonable allocation of the work of the staff under the Regularly report to the leaders in charge of property management;
4, responsible for customer service (reception, acceptance of applications for customer complaints, regular visits to visit customers, etc.);
5, is responsible for the timely collection of customer charges, to ensure that the virtuous cycle of funds; timely communication with the financial and docking all kinds of costs, to eliminate all kinds of dead accounts and leakage;
6, is responsible for the property management department staff training, assessment and evaluation. Property Management Department staff training, assessment and rewards and penalties, with the relevant departments of the work of the inspection;
Property Office of the Office of the responsibility of the 7
1, to maintain good communication with tenants, to provide them with convenient services to understand the needs of customers, to help customers solve the problem;
2, to follow up on tenant complaints, return visits, to provide 5-star commercial services, and to provide the best services to customers. Provide 5-star business services;
3, responsible for rent, property management fee collection and other cost collection;
4, to assist tenants for the renovation of leased units, conference room leasing procedures, advertising leasing procedures, etc.
5, responsible for the park of the public **** security, health and cleanliness and green supervision, to build a beautiful environment of the park atmosphere.
6, strict implementation of quality management standards and standardized workflow.
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