1. If there are major performance failures, such as compressor failure and internal leakage of heat exchanger, the machine can be returned within 10 days from the date of sale.
2. Within one year from the date of sale, users who can't maintain it for more than two consecutive times (referring to the main performance) insist on returning the machine.
For those who do not meet the conditions for returning the machine, but the user insists on returning the machine, the depreciation fee of 1‰ will be charged every day according to the national three guarantees regulations from the date of purchase, which will deduct the maintenance occupation and the time to be repaired.
For the old machines that have been returned or replaced, if there is any repair value, it is necessary to ensure that the quality and performance of the repaired machines meet the ex-factory quality standards of products, and strictly treat them as unqualified products.
Extended data
Gree air-conditioning warranty policy
In 2008, the warranty policy for household air conditioners (refrigerating capacity is less than or equal to 1400W) and dehumidifiers is six years.
The complete set of household air conditioners purchased from June 65438+1 October1to February 3, 20071are guaranteed for six years.
Warranty policy for household air conditioners purchased before June 65438+1 October12005: It shall be implemented according to the warranty regulations of that year.
The following situations are not covered by the warranty:
1, consumers are damaged due to improper use, maintenance and storage;
2. Damage caused by installation and maintenance of special service outlets not designated by Gree Electric (including installation or disassembly and maintenance by consumers themselves);
3. Damage caused by irresistible natural disasters or harsh use environment;
4. No warranty certificate and valid invoice or valid purchase certificate;
5. The valid certificate is inconsistent with the warranty certificate or has been altered;
6. Abandoned products and products beyond the warranty period.
Baidu Encyclopedia-Gree Air Conditioning-Refund Policy