Article I In order to regulate the government procurement challenges and complaints, to protect the legitimate rights and interests of parties participating in government procurement activities, according to the "Chinese People's Republic of China *** and the State Government Procurement Law", "Chinese People's Republic of China *** and the State Government Procurement Law Enforcement Regulations" and other relevant laws and regulations, to formulate the measures.
Article 2 These Measures shall apply to the filing and replying of government procurement challenges and the filing and handling of complaints.
Article 3 The government procurement suppliers (hereinafter referred to as suppliers) to challenge and complaints should adhere to the law and regulations, the principle of honesty and credit.
Article IV of the government procurement challenge and response and complaint handling shall adhere to the law, equal rights and responsibilities, fair and just, simple and efficient principle.
Article 5 The purchaser is responsible for the supplier's response to the challenge. Procurer entrusted the procurement agency procurement, the procurement agency within the scope of the entrusted authorization to respond.
The financial departments of the people's governments at or above the county level (hereinafter referred to as the financial sector) is responsible for handling supplier complaints in accordance with the law.
Article VI supplier complaints in accordance with the purchaser belongs to the budget level, by the financial department at this level.
Cross-regional joint procurement project complaints, the purchaser belongs to the same budgetary level, the procurement documents agreed in advance by the financial sector is responsible for handling, not agreed in advance, the first to receive the complaint by the financial sector is responsible for handling; purchaser belongs to a different budgetary level, by the highest budgetary level of the financial sector is responsible for handling.
Article 7 The purchaser, the procurement agency shall set out in the procurement documents to receive the challenge letter, contact department, contact telephone and mailing address and other information.
The finance department at or above the county level shall publish in the media designated by the finance department at or above the provincial level for the release of government procurement information to receive complaints, contact departments, contact telephone numbers and mailing addresses and other information.
Article VIII of the supplier can entrust an agent to question and complain. Its power of attorney shall set out the agent's name or name, agency matters, specific authority, duration and related matters. The supplier is a natural person, shall be signed by myself; suppliers of legal persons or other organizations, shall be signed or sealed by the legal representative, the principal person in charge, and stamped with the official seal.
The State Administration of Market Supervision is in charge of the national market supervision departments to report complaints related work, the development of a unified system:
Management of the national 12315 platform, guiding the construction of the 12315 dedicated phone; guide the local market supervision departments at all levels to report complaints related work; analysis and application of the national market supervision of the complaint reporting information. Market supervision departments should establish and improve the national 12315 platform, 12315 dedicated phone-based complaint reporting receiving channels, and publicize to the community. The public should be announced through the market supervision departments at all levels of the Internet, telephone, letter, fax, visit and other channels to receive complaints. In the market regulatory authorities announced the receipt of channels outside the complaint report does not apply to this approach.
Legal basis:
"Market Supervision and Administration of Complaints and Reports Handling Measures (Draft)" Article 1 in order to fulfill the market supervision and management departments (hereinafter referred to as the market supervision and management departments) duties, clear complaint and report handling procedures, standardize the work related to complaints and reports, to protect the legitimate rights and interests of consumers and operators, to protect the interests of the public, according to the relevant laws and regulations, to develop This approach.