I. Customs clearance before making adequate preparations
An imported goods customs supervision conditions, what risks in the import process, what documents need to provide customs clearance, there is no relevant case operating experience, you look for this agent customs clearance company to consult these issues, if the customer service staff are unable to answer, then the company said they are professional, inevitably untrustworthy. Customs declaration before the program evaluation is an agent of customs brokerage company should provide one of the professional consultant services. Did not understand the situation of customer goods, do not know the operation of what problems in a hurry to report a price, the customer can accept to do, can not accept to do not care, such an agent of customs brokerage company is bound to be unprofessional.
Two. Cooperate with the tacit understanding, smooth communication
The agent import customs clearance company customer service personnel if they are bent on using their own commonly used terminology to communicate with customers instead of a professional agent customs clearance company, because it will produce additional communication costs, too professional, the customer simply can not figure out the agent import customs clearance company what they want. The real professional agent customs clearance company can put the professional things to say simple and clear, can use the customer can understand the language to describe the process of customs clearance what information needs to be provided, the instructions are accurate, the words standard. Through smooth communication, can let both sides with industry tacit understanding. Everything from the customer from the hair.
Three. Encountered an emergency situation the first time emergency treatment
Many customers will want to customs clearance will have what unexpected situation? As an agent of the import customs brokerage company we classify emergencies into three levels, ordinary cases such as the formal customs declaration before the discovery of customs code is not on the customer cargo data error. This type of situation after the customer's authorization we will go to the first time to solve the problem, in order not to affect the smooth release of the principle. Special events such as customs inspection, price assessment of these events belonging to the impact of customs clearance time, Shenzhen Top Supply Chain will be the first time to arrange for experienced customs officers to assess the situation on the scene and come up with solutions. With the least cost to solve the biggest problem, good steel on the knife edge.
Four. Professional guidance
Agent import customs broker in the first line of customs clearance, of course, the customs dynamic understanding of the clearest. The role of the professional agent customs brokerage company is more reflected in the information consulting on this additional service, to give customers professional guidance, these are the embodiment of professional competence. Customs declaration is the process of generating customs clearance results from many details piled up in time, two-way communication and information consulting guidance will make customs clearance like a tiger.
Through these points to choose the airport import will be better