What is the after-sales service and maintenance telephone number of Rinnai?

The service hotline for Rinnai wall-mounted boiler, boiler and water heater repair service is 4000-119-311.

Extended information:

After-sales service cities: Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Wuhan, Nanning, Hangzhou, Nanjing, Jinan, Chongqing, Chengdu, Ningbo, Xiamen, Wuxi , Suzhou, Xi'an, Changsha, Fuzhou, Shijiazhuang, Hefei, Taiyuan, Foshan, Zhuhai, Zhongshan, Dongguan, Huizhou, Huicheng, Zhaoqing, Qingyuan, Shantou, Zhengzhou, Changzhou, Xuzhou, Nantong, Yangzhou, Yancheng, Zhangzhou, Huzhou, Shaoxing, Jiaxing, Taizhou, Wenzhou, Jinhua, Haikou, Sanya, Mianyang, Nanchang, Shaoguan, Kunming, Guiyang, Lanzhou, Shenyang, Zhuzhou, Changde, Guilin, Liuzhou, Fuqing, Yuyao, Cixi, Xingtai, Langfang, Datong, Dalian, Qingdao, Harbin, Quanzhou, etc.

1. Analysis of the failure of Rinnai wall-hung boiler to ignite: too low water pressure, clogged filter, low water pressure or clogged filter during use of the equipment will cause the ignition to fail. First check the water pressure of the equipment. If there is a problem, make appropriate adjustments. Normally the water pressure value is 1~1.5bar. If the filter is clogged, just clean the filter.

2. The ignition electrode and flame sensing electrode have serious carbon deposits. The wall-mounted boiler works by heating water in the furnace, and after the water is heated, it is recycled to everywhere. The ignition electrode and the flame induction electrode are very important. If there is a problem with one of them, the wall-mounted boiler will not be able to ignite. A common problem is that we neglect maintenance during daily use, resulting in serious carbon accumulation in the above two situations, so that the wall-hung boiler cannot ignite when in use. This requires us to contact the brand’s after-sales personnel for cleaning and maintenance. Therefore, regular cleaning and maintenance of the wall-mounted boiler can not only extend the life but also ensure normal heating.

3. The gas pipeline is blocked. Nowadays, most users use wall-mounted boilers to burn gas. If the gas pipeline is blocked, it will also cause the fire to fail, such as the gas pipe is blocked, the gas meter is insufficient, The gas valve is not opened, etc., which will affect the startup of the wall-hung boiler. If the wall-hung boiler at home cannot start, check whether it is related to the gas. If there is a problem, recharge the gas meter, open the gas valve, and replace the gas meter battery. Other methods for repair.

4. Solenoid valve problem. When the wall-mounted boiler is turned on, a sparking sound is heard, but there is no "click" magnetic suction sound from the solenoid valve. This is because the floor thorn is damaged or aged. This part is not controlled during operation. Although it can start a fire, it will extinguish immediately. In this case, the solenoid valve must be replaced. Another phenomenon is that one end of the solenoid valve's plug wire is rusted, causing poor contact, so that the equipment cannot ignite. You only need to clean the rusted area.

5. The smoke pipe cannot exhaust properly. The smoke pipe mainly discharges the waste gas from the wall-mounted boiler. If there is a problem with the smoke pipe, the wall-mounted boiler cannot operate normally. Problems with the smoke pipe are generally caused by blockage caused by long-term lack of cleaning. If there are too many blockages, it will easily affect the normal operation of the wall-mounted boiler. If this happens, just clean the smoke pipe. Another phenomenon is that due to irregular early installation, the smoke pipe is too long and the exhaust gas is difficult to discharge. If the smoke pipe at home is like this, you should not modify it at will. You should ask a professional to come and repair it.

The wall-hung boiler is the core of the heating system and requires long-term operation. Regular maintenance, inspection, and cleaning are very important to ensure that the wall-hung boiler can operate normally and its service life is not shortened.