First of all, logging into your own medical insurance account can generally be done on the official website of the Medical Insurance Bureau or the mobile phone application. Then, find "balance inquiry" or similar options and click Enter. On the balance inquiry page, you may need to provide some personal information, such as ID number, social security card number or registered mobile phone number. After completing the form, click the "Query" button. The system will immediately display the balance information of medical insurance families, including available balance and historical consumption records. You can also choose to print or save this information for reference. Please note that the specific operation steps may be different due to different regions and medical insurance systems, and it is recommended that you operate according to the actual situation in your region.
The reasons for the failure of medical insurance family binding face recognition are as follows:
1. Check the network connection: Make sure the network connection is stable, because face authentication usually requires online verification. You can try to switch to another network, or reconnect to the network and try again.
2. Check the camera: make sure that the camera of the equipment works normally and is not occupied. Please turn off the camera function in other applications, and then try face authentication again.
3. Clear the cache of camera/face data: Sometimes, there may be problems in the cache of camera or face data, leading to authentication failure. You can try to clear the related cached data.
4. Re-register face data: If all the above methods fail, you can try to re-register face data. Delete the registered face data, and then re-register the face to ensure that the facial features can be accurately recognized.
5. Contact customer service or technical support: If the above methods still fail to solve the problem, it is recommended to contact the relevant customer service or technical support team for help. They can provide more specific guidance or solutions to solve the problem of face authentication failure.
To sum up, the specific operation steps may be different due to different regions and medical insurance systems, so it is recommended that you operate according to the actual situation of your location.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 28
Medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency rescue shall be paid by the basic medical insurance fund in accordance with state regulations.