First of all, we need to understand the division of responsibility for air conditioning maintenance. According to the relevant laws and regulations of our country, maintenance service providers should fulfill their reasonable duty of care to ensure the safety of the service process. In the process of air conditioning maintenance, the maintenance personnel should bear the corresponding responsibilities if the owner falls down due to negligence or improper operation.
If the air conditioner falls during maintenance, the owner has the right to ask the maintenance service provider to provide relevant certification materials to determine the responsibility and safeguard his legitimate rights and interests. These certification materials may include but not limited to the following:
1. Photo or video of the accident site: the owner can take photos or videos of the accident site to prove that there are potential safety hazards or the fault of maintenance personnel during the maintenance process.
2. Medical records and diagnosis certificates: the owner can ask the hospital for medical records and diagnosis certificates related to the injury to prove that the injury was caused during air conditioning maintenance.
3. Monitoring video: If the accident occurs in the area covered by monitoring equipment, the owner can ask the maintenance service provider to provide monitoring video to prove the accident and the operation of the maintenance personnel.
4. Eyewitness testimony: If other people witnessed the accidental injury during the maintenance, the owner can invite them to provide written testimony as proof materials.
The reason why the maintenance of air conditioning falls requires the owner to issue a certificate is because by providing relevant certification materials, the owner can better determine the responsibility and strive for reasonable compensation or claim. At the same time, it also helps to remind maintenance service providers to pay attention to safety issues, strengthen staff training and work supervision, and avoid similar accidents from happening again.
Summary:
It is reasonable and legal to ask the owner to issue a certificate to repair the air conditioner fall. In the face of such accidental injuries, car owners should act in time, collect relevant certification materials and negotiate with maintenance service providers to solve the problem. If no agreement can be reached, the owners can seek legal aid or safeguard their rights and interests through legal channels. Maintenance service providers should also strengthen safety management when providing services to ensure the safety and quality of the service process.