Performance Appraisal Programs for Salespeople

Article I to strengthen sales management, increase the company's operating income, improve the enthusiasm of the sales staff, the establishment of a sound management of sales rewards and punishments, through the specific quantitative assessment of the indexes and measures to be implemented to strengthen the sense of responsibility of the staff, in order to do a boutique catering store to lay a good foundation. Good foundation.

Article II of the purpose and principles of performance management

(a) through the appraisal management system to implement the target management, to ensure the smooth realization of the company's business objectives; through the appraisal management to help the sales department staff to improve their work ability.

(c) Follow the principle of fairness, justice and openness; to achieve the rewards and punishments based on the distribution of supervision, to the daily work and performance status as an important basis for the assessment of employees.

Chapter II Sales Management Assessment Methods

Article III Sales Manager Salary Assessment

(a) Salary Composition: According to the "xxx Catering Management Co. ", of which "salary (base salary)" for 2000 yuan, commission includes the number of tables commission, back to the amount of commission, banquet commission and rechargeable card commission and other types of sales commission.

(ii) cell phone subsidies: monthly reimbursement of cell phone subsidies 100.00 yuan.

Article IV assessment index composition: the assessment content by the business indicators, various types of sales commission composition.

(a) business indicators: in accordance with the company's business indicators of 70% -72% of the development of the sales department task indicators, overcompletion of the business indicators 72% of the month, the excess portion of the 2% accruals; lower than 70% of the business indicators of the month, the part of the unfinished in accordance with the 1% deduction, in the completion of the business indicators of 70% -72% of the interval, no bonus, no penalty. Manager monthly performance - Sales Manager monthly task) × 2%

Deduction = (Sales Manager monthly task - Sales Manager monthly performance) × 1%

(3) Special circumstances, must be reported to the parent company for approval of a separate reward.

(b) various types of commission: including private room table commission, return commission, banquet commission, rechargeable card commission, etc., the specific commission standards are as follows:

(1) private room table commission:

① Lunch: each table completed (each table of not less than 4 people, per capita consumption of not less than 150 yuan), 15 yuan / table commission;

② Dinner: each table completed (each table of not less than 4 people, per capita consumption of not less than 150 yuan), 15 yuan / table commission;

(2) dinner: each table completed (each table of not less than 4 people, per capita consumption of not less than 150 yuan), 15 yuan / table commission (each table of not less than four people, per capita consumption of not less than 150 yuan), according to 11 yuan / table commission;

(2) return amount commission:

① sales manager monthly base return amount of 50,000 yuan, 50,000 yuan (inclusive) more than 100,000 yuan (inclusive) the following, according to the 0.2% commission; 100,000 yuan (inclusive) more than 150,000 yuan (inclusive) the following 0.3% commission; 150,000 yuan (inclusive) more than 200,000 yuan (inclusive) the following 0.3% commission; (inclusive) more than 200,000 yuan (inclusive) the following 0.3% commission; (inclusive) more than 150,000 yuan (inclusive) the following 0.3% commission (including) more than 200,000 yuan (excluding) below, 0.4% commission; 200,000 yuan (including) more than 250,000 yuan (excluding) below, 0.5% commission; 250,000 yuan (including) more than 300,000 yuan (excluding) below, 0.7% commission; 300,000 yuan (including) more than 400,000 yuan (excluding) below 0.8% commission; 400,000 yuan (including) above 1% commission.

② on the late recovery of pending payments, the actual recovery of each month late, the amount of return credited to the commission decreases by 20%; such as: one month late recovery, calculated in accordance with the amount of 80% of the amount of the return, two months late recovery, calculated in accordance with the amount of 60% of the amount of the return, and so on, five months late recovery, the amount of the return will no longer be counted in the commission.

(3) Banquet commission:

In order to increase the attendance rate on weekends and holidays as well as the group unit's 'large-scale catering consumption activities, the implementation of the banquet full sales policy.

① wedding banquets, conference banquets, birthday banquets, reunions, etc., per capita consumption of dishes in the 150 yuan or more (including), the number of tables not less than three banquets counted in the banquet commission.

② commission-based banquet consumption must be settled on the day of reception, settlement methods do not include billing and pre-charged card settlement.

③ Banquets in line with the banquet commission standards are based on the settlement amount of 4% of the withdrawal to the business introduced to the staff. Employees introduced to the banquet, can not independently complete the task of reception and coordination (reception and coordination can not affect the work), must be handed over to the sales department staff reception, responsible for the reception of the sales department staff and the introduction of the business of the employees from the commission amount of the ratio of 4:6.

④ sales department staff reception of the banquet has been counted in the commission of the amount of consumption, is not counted as a monthly amount of return to the commission, is not included in the commission of the number of tables.

(4) recharge card commission:

① one-time recharge of three thousand to ten thousand yuan (excluding) commission rate of 2%;

② one-time recharge of ten thousand to thirty thousand yuan (excluding) commission rate of 2.5%;

③ one-time recharge of thirty thousand to fifty thousand yuan (excluding) commission rate of 3%;

④ one-time recharge of fifty thousand to ten thousand yuan (excluding) commission rate of 3%;

④ one-time recharge of five million to

⑥ rechargeable card consumption does not count the return amount of commission, can be counted in the month's sales performance, enjoy the table commission, the use of rechargeable card settlement of the banquet consumption does not count the party commission.

Article V company annual selection of sales champion 1, according to the excellent staff standards for the implementation of awards. Requirements to comply with the rules and regulations, loyalty to the company, love and dedication, the mass base is good, the annual sales performance for the company's first.

Article VI sales management

(a) sales manager (excluding probationary employees) monthly sales performance is less than 50,000 yuan, withholding performance pay, for two consecutive months less than the basic sales performance to be dismissed.

(b) the probationary period, the sales manager salary in accordance with the salary scale of 80%, and enjoy the company's various types of sales commission, the amount of return is less than 50,000 yuan (including), in accordance with the 0.2% commission.

(C) 9:00-11:00, 14:00-17:00 every day for the customer to go (back) visit time, sales manager per person per day to go (back) visit the customer shall not be less than 3 (excluding holidays), each reduced by a deduction of 10 yuan.

(d) The sales manager must visit the day to do a good job of registration, visit records should be submitted to the head of the sales department for review before the end of the afternoon.

(e) The sales staff must inform the person in charge of the sales department in person or by SMS at the end of the afternoon every day.

(F) sales staff should take the initiative to do a good job of contacting and communicating with the agreement customers, must be a weekly phone call or text message return visit, the company to the sales manager unified with a cell phone card, the sales staff in contact with customers and communication must be used in the card, telephone reimbursement documents to the card shall prevail, leaving the cell phone card and the handover.

(VII) Where the agreement customers who do not spend in the store for two consecutive months, automatically turned into non-agreement customers, other sales staff can be re-developed.

(H) sales staff must do a good job of organizing customer files, improve the content, and will be the monthly customer walk (back) and the agreement to sign the situation summarized in the report.

Article VII store maintenance management

(a) sales manager is responsible for the duty area of the maintenance of customers into the store and the issuance of business cards, and according to the requirements of a good meal before the station, take the initiative to assist the front office staff to do a good job in the store guests lead.

(b) The day is not on duty personnel, such as agreement or reservation customers, must be in the front hall to meet and do a good job leading and tracking service.

(c) sales manager is responsible for duty area room (zero point) of the order and standard meal preparation, and the menu will be handed over to the guests to confirm, seek advice, in order to the company's characteristics and advantages to the guests to recommend, closer to the distance with the customer, do a good job communicating and coordinating, the first time into the customer does not serve as the number of tables of the sales manager and the performance of the commission.

Chapter III complaints and bylaws

Article VIII of the staff, such as objections to the results of the assessment, can be in writing to the Department of Administration and Personnel complaints.

Article IX of this program since the date of issuance of the implementation of the Department of Administration and Personnel is responsible for the implementation and has the final interpretation.